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Cisco Unified Communications Manager Express System Administrator Guide
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Feature Map
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Feature History
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Cisco Unified CME Overview
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Before You Begin
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Installing and Upgrading Cisco Unified CME Software
- Setting Up Basic Configuration
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Configuring Dialing Plans
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Configuring Localization Support
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Configuring Transcoding Resources
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Configuring Video Transcoding
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Configuring Toll Fraud Prevention
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Enabling the GUI
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Integrating Voice Mail
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Configuring Security
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Adding Features
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Configuring Automatic Line Selection
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Configuring Barge and Privacy
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Configuring Call Blocking
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Configuring Call Park
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Call Restriction Regulations
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Configuring Call Transfer and Forwarding
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Configuring Call-Coverage Features
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Configuring Caller ID Blocking
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Configuring Conferencing
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Configuring Video Conferences
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Configuring Voice and Video Hardware Conferencing
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Configuring Directory Services
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Configuring Do Not Disturb
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Configuring Enhanced 911 Services
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Configuring Extension Mobility
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Configuring Fax Relay
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Configuring Feature Access Codes
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Configuring Forced Authorization
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Configuring Headset Auto-Answer
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Configuring Intercom Lines
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Configuring Loopback Call Routing
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Configuring MLPP
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Configuring Music on Hold
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Configuring Paging
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Configuring Presence Service
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Configuring Ring Tones
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Configuring Single Number Reach
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Customizing Soft Keys
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Configuring Speed Dial
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Configuring Video Support
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Configuring SSL VPN Client for SCCP IP Phones
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Creating Templates
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Modifying Cisco Unified IP Phone Options
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Configuring Interoperability with Cisco Unified CCX
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Configuring the CTI CSTA Protocol Suite
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Configuring SRST Fallback Mode
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Configuring VRF Support on Cisco Unified CME
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Configuring the XML API
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Index
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FeedbackTable Of Contents
Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Numerics
7931 258
911 services 1071
A
abbreviated dialing 1384
accept command 733
access-digit command 1212
account code entry 1337
Acct soft key 1336
addon command 232
addons command 307
address command 1085
ad hoc conferencing 951
Ad-Hoc Hardware Conferencing 1004
after-hour exempt (voice register pool) command 693
after-hour exempt command 692
after-hours block pattern command 687
afterhours block patterns command 699
after hours call blocking
configuring exception for dial peer 689
configuring exception for SIP phone 691, 692
after-hours date command 688
after-hours day command 688
Afterhours Pattern Blocking Support for Regular Expressions 684
after-hours toll bar 683
agent availability, ephone hunt groups 860
agent status control, hunt groups 862
alerting (call state) 1336
allow connections command 808
allow-connections command 90, 806
allow-connections sip-to-sip command 1542, 1565
allow subscribe command 1293
allow watch command 1286, 1544, 1548
analog phones 212
announcements
blocked precedence 1209
busy station 1209
isolated code 1209
loss of C2 features 1210
MLPP 1209
unauthorized precedence 1210
vacant code 1210
Answer soft key 1336
API, XML 1615
application (voice register global) command 170
application command 336
archives, downloading for Cisco Unified CME 62
associate application command 460
associate application sccp command 967
associate ccm command 459, 493, 967
associate profile command 459, 494
ATA (Cisco Analog Telephone Adapters) 212
attendant-console command 1222
audio fallback, for video calls 1401
audio file for MOH 64
audio paging 1255
authenticate command 161
authenticate credential command 113, 1294
authenticate ood-refer command 112
authenticate presence command 1294
authentication, See phone authentication
authentication credential command 1119
authentication for HTTP server 521
authentication string, entering on phone 626
auth-string command 615
auto-answer, headset 1169
auto-answer command 1186
auto assign command 341
autoconfiguration of VG2xx 214
auto-cut-through command 1237
auto-line command 663
auto logout command 863
automatic agent status not-ready, ephone hunt groups 863
automatic line selection 661
automatic registration blocking 151
auto-reg-ephone command 151
B
b2bua command 564
bandwidth, for video 1415
barge 667
Barge soft key 1336
billing records 31
bind interface command 965
bit-rate, setting maximum value 1414
blast hunt group 857
BLF for a phone line 208, 1278
blf-speed-dial command 1288, 1290
BLF status 1278
blind transfer 767
blocked precedence announcement 1209
blocking
automatic registration 151
caller ID 683
call park 708
calls 683
call transfer 767
features 1338
local directory 1039
bnea command 1212
bpa command 1212
bulk command 143
bulk-loading speed-dial numbers 1386
bulk registration
configuring 142
disabling SIP proxy registration 252
bulk-speed-dial list command 1387
bulk-speed-dial-prefix command 1387
busy call forwarding 764
busy station announcement 1209
busy-trigger-per-button command 236, 241
button command 271
assigning dns to phones 235
overlaid ephone-dns 912
button-layout 1479
button-layout command 1476
button optimization 210
C
CA (certification authority) 586
cadence command 963
Callback and Calling Number Display 388
Callback soft key 1336
call blast 857
call blocking
based on date and time 683
override 685
call-coverage features 845
call detail records 31
caller-id block command 944
caller ID blocking 942
caller-id command 1196
caller ID name 1043
call-forward all command 794
call-forward b2bua all command 821
call-forward b2bua busy command 557, 822
call-forward b2bua mailbox command 557, 822
call-forward b2bua noan command 558, 822
call-forward b2bua unreachable command 822
call-forward busy command 794
call-forward busy command, overlaid ephone-dns 911
call forwarding
blocking local extension forwards 795
H.450.3 standard 772
selective 764
transcoding between G.726 and G.711 450
call-forward max-length command 795
call-forward night-service command 795
call-forward noan command 794
call-forward noan command, overlaid ephone-dns 911
call-forward pattern command 794, 808
call-forward system command 391
call history 31
call hunt 847
calling-number local command 808
callmon command 1541
callmonitor command 1566
Call Park
Recall Enhancement 708
call park
alternate target 706
blocking 708
call-park slots 704
dedicated slots 707
directed 706
examples 717
monitoring call-park slots 705
redirect 708
reminder ring 705
reservation groups 706
timeout interval 705
call-park system command 711
examples 916
group numbers 848
call routing, loopback 1193
call setup, video 1402
call start slow command 1413
call transfer 828
blocking 767
consult transfer for direct station select 771
direct station select 771
H.450.2 standard 772
H.450 standards 767
transcoding between G.726 and G.711 450
call type 1401
call waiting
beep 850
cancel 851
overlaid ephone-dns 868
ring 851
call-waiting 885
call-waiting beep command 881
call-waiting ring command 851, 881
cancel call waiting 851
CAPF (certificate authority proxy function) 587
capf-auth-str command 618
capf-server command 614
cBarge 667
CBarge soft key 1336
CDRs 31
cert-enroll-trustpoint command 614
certificate 586
certificate authority proxy function, See CAPF
certificate revocation list, See CRL
certificate trust list, See CTL
certification authority, See CA
cert-oper (CAPF-server) command 616
cert-oper (ephone) command 619
CFwdALL soft key 1336
channel huntstop 848
CIF (common intermediate format) 1398
Cisco BTS Softswitch (Cisco BTS) 772, 774, 777, 779
Cisco IOS softwrae 47
Cisco Jabber for Microsoft Windows 1464
Cisco phone firmware
troubleshooting upgrade 81
upgrading SIP 69
verifying firmware version on an IP phone 80
Cisco PSTN Gateway (Cisco PGW) 772, 777, 779
Cisco QoS 49
Cisco Unified 8941 and 8945 SCCP IP Phones 219
Cisco Unified CME
CTI CSTA 1562
Localization Enhancements 410
Cisco Unified CME for SIP phones
applying translation rules 399
configuring bulk registration 142
configuring call forwarding 820
configuring call transfer 828
configuring dial-plan patterns 390
configuring hunt stop 875
configuring voice hunt groups 894
configuring voice mailbox 556
creating and applying templates 1530
creating DNs 237
disabling SIP proxy registration 252
generating configuration profiles 363
RFC 2833 dual tone DTMF MTP passthrough 541
SIP MWI - QSIG translation 542
Cisco Unified Communications Manager
interworking with Cisco Unified CME 814, 818
no support for H.450 standards 772
Cisco Unified IP Phone 7931G 258
Cisco Unified IP Phones
HTTPS Provisioning 597
Cisco Unified SCCP IP Phones
MIB Support for Extension Mobility 1115
Virtual SNR DN 1319
Cisco Unified SIP IP Phones
Localization Support 411
My Phone Apps 1466
Single Number Reach 1318
Support for Paging Group 1258
Trunk-to-Trunk Transfer Blocking for Toll Fraud Prevention 768
CiscoUnifiedVideo Advantage 1397
Cisco Unity
configuring SIP dial peer for 560
integration 540
Cisco Unity Connection integration 539
Cisco Unity Express
AXL enhancement 544
configuring SIP dial peer for 563
integration with Cisco Unified CME 539
transcoding between G.726 and G.711 450
Cisco Unity Express AXL enhancement 544
Cisco VG 224 212
class of restriction (COR) 686
clear cti session command 1573
clear telephony-service xml-event-log command 1660
clear voice moh-group statistics command 1253
clid strip command 943
clid strip name command 943
client identifier command 95
cli write command 345
clock summer-time command 98
clock timezone command 98
cnf-file command 153
cnf-file location command 153
cnf-file perphone command 606
codec (dspfarm-profile) command 460
codec command 254, 257, 288, 338, 565, 966, 1549
codec g729r8 dspfarm-assist command 218, 453
codec preference command 633
common intermediate format, see CIF 1398
conference add-mode command 973
conference ad-hoc command 971
conference admin command 973
conference drop-mode command 973
conference hardware command 969
conference-join custom-cptone command 966
conference-leave custom-cptone command 966
conference meetme command 971
conferencing 949
end-of-conference options 951
examples 983
gain control 951
guaranteed audio video conferences 1022
heterogeneous video conferences 1021
initiator dropoff control 951
transcoding between G.729 and G.711 for ad hoc calls 450
video 1015
video examples 1026
configuration files
GUI 526
configuring Cisco QoS 49
Configuring Toll Fraud Prevention 503
configuring VLANs 49
ConfList soft key 1336
Confrn soft key 1336
connected (call state) 1336
connection plar opx command 261
consultative transfer 767, 771
COR (class of restriction) 686
cor command 696
corlist command 695
CPU consumption, for video calls 1399
create cnf-files command 69, 79, 282
create profile command 71, 75, 251, 364
credentials command 621
CRL (certificate revocation list) 587
crypto pki authenticate command 479, 480, 604, 628, 636
crypto pki enroll command 479, 604
crypto pki server command 474, 599, 601, 625
crypto pki trustpoint command 475, 477, 480, 601, 603, 624, 628, 636
CSTA client application 1561
csv accounting 31
cti-aware command 1569
cti csta mode basic command 1566
CTI CSTA protocol suite 1561
cti message device-id suppress-conversion command 1566
cti notify command 1571
cti shutdown command 1566
cti watch command 1571
CTL (certificate trust list) 587
ctl-service admin command 622
customer administrator GUI access setup
using the CLI 528
using the GUI 527
customer administrator GUI file 526
D
database level command 474, 600
date-format command 163
debug cch323 video command 1417
debug cme-hfs command 167
debug dspfarm command 472
debug ephone detail command 1417
debug ephone message command 1418
debug ephone mlpp command 1224
debug ephone mtp command 472
debug ephone register command 1418
debug ephone video command 1418
debug h225asn1 command 1417
debug h245 asn1 command 1417
debug sccp command 472
debug tftp event command 81
debug voice mlpp command 1224
debug voip ccapi inout command 1417
dedicated call-park slots 707
demote 385
description (ephone-hunt) command 890
description(moh-group) command 1242
description command 308, 562, 564, 921, 1493, 1494
destination-pattern command 338, 562, 564
device-id command 231
device-name command 231
device-security-mode command 606, 617
device-type command 231
DHCP server
changing TFTP address 110
option 150 and configuration files 110
DHCP service
description 85
setting up 92
dialing plans 381
dial-peer hunt command 866
dial-peer hunt for ephone-dn dial peers
dial-peer preference 847
dial peers
ephone-dns 198
for call transfer and forwarding 781
dial-peer voice command 561, 564
dialplan command 245
dialplan-pattern command 390, 391
dial plans for SIP phones 220
dial tone, secondary 384
DID (Direct Inward Dialing) 383
digital certificate 586
digital certificates 585
digital signature 586
digit collect kpml command 248
directed call park 706
directed call pickup, See call pickup
directories 1039
directory command 1042
directory entry command 1044
directory numbers for SIP phones 237
direct station select 1379
direct station select call transfer 771
display-logout command 890
distinctive ringing 1305
DND (do not disturb) 1065
dnd command 1067
dnd feature-ring command 1064
dn-webedit command 524
do not disturb (DND) 1065
downloading files for Cisco Unified CME 62
DSCP (Differentiated Services Code Point) 126
dspfarm connection interval command 469
dspfarm profile command 460
dspfarm rtp timeout command 469
DSP farms, modifying configuration after upgrading Cisco IOS software 466
DSP farms, usage considerations 453
dspfarm transcoder maximum sessions command 462, 468
DSPs (digital signal processors) 451
dsp services dspfarm command 457, 461, 962
DSS (direct station select) service 1379
dst auto-adjust command 163
dst command 163
DTMF integration 540
DTMF integration patterns for voice mail 558
dtmf-interworking rtp-nte command 563
DTMF relay
for H.323 networks 86
SIP NOTIFY 563
SIP trunks 107
dtmf-relay (voice register pool) command 241, 1549
dtmf-relay h245-alphanumeric command 107, 338
dtmf-relay rtp-nte command 108, 562
dtmf-relay sip-notify command 108, 565
dual-line ephone-dn 200
dual-number ephone-dns 203
dualtone conference command 963
dynamic membership, hunt groups 862
E
E.164 Enhancements 385
E.164 number registration
ephone-hunt group pilot number 889
SIP 87
E911 services 1071
elin command 1085
emadmin login command 1571
emadmin logout command 1571
emergency response callback command 1090
emergency response location command 1093, 1094, 1095
emergency response zone command 1088, 1089
emergency services 1071
em external command 1572
em keep-history command 1119, 1127
emptycapability command 632
EndCall soft key 1336
endpoint capability match 1401
enhanced 911 services 1071
enrollment terminal command 628
enrollment url command 477, 601, 603, 624
ephone command 234
ephone-dn command 78, 228, 554
ephone-dns
assigning to phone (button command) 235
definition 27
dual-line 200
dual-number 203
hunt groups 852
secondary number 203
shared 204
single-line 199
two ephone-dns with one number 202
types 199
ephone-hunt command 887
ephone Hunt Group
Agent Statistics 859
ephone hunt groups
agent availability options 860
agent status control 862
automatic agent status not-ready 863
dynamic membership 862
examples 917
hops 852
longest-idle groups 856
peer groups 855
sequential groups 854
ephone-hunt login command 891
ephones
basic configuration 233
definition 27
enabling video 1415
setting video bandwidth 1415
ephone-type command 231
Ephone-type templates 230
extending overlaid ephone-dn calls 870
extension assigner feature 327
automatic synchronization 333
extension-assigner tag-type command 340
extension mobility 1111
extension-range command 1243
external-ring command 1312
F
FAC 1147
fac 1154
FAC (feature access code) 1139
fac command 552, 712, 878, 883, 1142
far-end camera control, see FECC 1398
Fast-Track Configuration Approach 225
fax relay 1161
fax support 213
feature access code (FAC) 1139
feature blocking 1338
feature-button command 1364, 1366
feature buttons
fixed 1461
URL provisioning for 1465
features blocked command 1357
FECC (far-end camera control) 1398
filename command 244
files, downloading for Cisco Unified CME 62
firmware files
phone 62
video 1398
fixed line/feature button layout 1461
flow-around mode, video stream 1404
flow control messages 1402
flow-through mode, video stream 1404
forwarding, See call forwarding
forwarding calls using local hairpin routing 807
forward local-calls command 795
frequency command 963
from-ring command 890
fwd-final command 889
fxo hook-flash command 1355
FXO port monitoring 210
FXO trunk lines 209
FXS ports 212
G
G.711 conference calls 951
G.729r8 codec
transcoding 449
gain control for conferences 951
gatekeeper, H.323
not registering ephone hunt-group pilot number 889
number format restrictions 382
generating SIP profiles 363
GPickUp soft key 1336
grant auto command 474, 601, 625
group call pickup 848
group phone command 1608
group pickup, See call pickup
gsm-support command 308
guaranteed audio video conferences 1022
GUI (graphical user interface)
customer administrator setup 527
how to access 525
phone user setup 529
prerequisites 519
restrictions 520
setting up 521
system administrator setup 523
H
H.225 debug messages 1417
H.245 debug messages 1417
H.261 video codec 1398
H.263 video codec 489, 1017, 1398
H.264 video codec 1400
H.323-to-H.323 connections, enabling 805
H.323 video endpoints 1400
H.450.12 supplementary services
description 776
H.450.2 supplementary services 772
description 772
enabling 787
handling non-H.450.2 calls 776
network requirements 774
H.450.3 supplementary services 772
description 772
enabling 787
handling non-H.450.3 calls 776
network requirements 774
H.450 standards
call forwarding 764
call transfer 767
H.450 tandem gateways
description 779
enabling H.323-to-H.323 connections 805
licensing 779
h225 h245-address on-connect (h323 voice-service) command 817
h225 h245-address on-connect (voice-class) command 818
h323 command 632
hairpin call routing
description 776
enabling H.323-to-H.323 connections 805
network requirements 778
restrictions 805
headset auto-answer 1169
headset auto-answer command 1172
heterogeneous video conferences 1021
hfs enable command 166
hfs home-path command 168
hold (call state) 1336
Hold soft key 1336
homogeneous conferences 1020
hookflash functionality 1338
host command 95
host-id-check command 1441
HTTP path, setting 521
HTTP server, enabling 521
HTTPS Provisioning 597
hunt, See call hunt
hunt-group logout command 863, 891
hunt groups 852
huntstop, channel 848
huntstop channel command 228, 239, 873, 910
huntstop command 260, 267, 847, 876, 910
huntstop command, overlaid ephone-dns 866
I
ica command 1222
id device-id-name command 1514
iDivert 1336
iDivert softkey 1359
idle (call state) 1336
import certificate command 642
incoming alerting command (redundant router) 157
feature-button 1487
url-button 1483
in key systems 271
input gain command 1237
installing Cisoc IOS software 47
installing hardware 45
intercom lines
configuring for SCCP phones 1181
configuring for SIP phones 1185
description 1177
interface command 97
internal-call command 1248
international languages and tones
alternative locales 412
user-defined locales 411
interoperability with other systems 783
intersite calling plan 382
ip dhcp pool command 93, 95, 111
ip helper-address command 97
ip http authentication command 523
ip http path flash command 522, 1381
ip http server command 522, 1118, 1381
IP phone
configuring phone options 1467
programmable vendor parameters 1462
ip source-address (credentials) command 496, 621
ip source-address command 140, 465
ip source-address command (redundant router) 148, 156
isolated code announcement 1209
issuer-name command 600
ixi application cme command 1656
ixi transport http command 1655
J
Join soft key 1336
K
keepalive command 155, 1546, 1569
keepalive retries command 459
keep-conference (voice register pool) command 960
keep-conference command 958
keygen-retry command 615
keygen-timeout command 615
keypad-normalize command 236
KPML 220
kron occurrence command 346
kron policy-list command 345
L
language support 409
license requirements 27
lifetime certificate command 600, 625
line buttons
fixed 1461
phone labels 1462
line selection, automatic 661
live-feed music on hold 1229
LiveRcd soft key 1337
live record 544
live record command 554
load (telephony service) command 69, 79
load-cfg-file command 607
loc2 command 1223
local directory 1039
locale installer 413
locales
multiple 412
system-defined 410
user-defined 411
locally significant certificate, See LSC
local speed dial 1380
location command 1086
logical partitioning class of restriction 723
login (telephony-service) command 689
Login soft key 1337
logout-profile command 1124, 1129
log table max-size command 1659
log table retain-timer command 1659
longest-idle ephone hunt groups 856
loopback call routing 1193
loopback-dn command 1197
loss of C2 features announcement 1210
LPCOR 723
lpcor incoming (ephone) command 741
lpcor incoming (trunk group) command 735
lpcor incoming (voice port) command 736
lpcor incoming (voice service) command 739
lpcor outgoing (dial peer) command 739
lpcor outgoing (ephone) command 742
lpcor outgoing (trunk group) command 735
lpcor outgoing (voice port) command 736
lpcor type command 741
lpcor type mobile command 745
LSC (locally significant certificate) 588
M
mac-address command 235, 270, 282, 344
MAC addresses for analog phones 285
mailbox-selection (dial-peer) command 548
mailbox-selection (ephone-dn) command 549
mailbox selection policy 547, 548
manufacture-installed certificate, See MIC
max-calls-per-button command 235
max-conferences command 957
max-idle-time command 1131
maximum bit-rate command 1414
maximum conference-party command 966
maximum sessions command 460, 966
max-pool command 161
max-presentation command 231
max-redirect command 891
max-subscription command 1284
max-timeout command 889
media command 171
media encryption 581
media messages 1401
media path setup 1402
media termination point, See MTP
meet-me conferencing 952
Cisco CME 3.2 to Cisco Unified CME 4.0 953
Meet-Me Hardware Conferencing 1003
MeetMe soft key 1337
messages
debug 1417
flow control 1402
media 1401
MIBs 34
MIC (manufacture-installed certificate) 588
configuring 627
Mixed Shared Lines 205
MLPP
access digit 1202
announcements 1209
explained 1201
precedence 1202
preemption 1203
service domains 1207
mlpp indication command 1215, 1218
mlpp max-precedence command 1213
mlpp preemption command 1215, 1218
mlpp service-domain command 1215, 1218
MOC client 1561
mode ra command 625
MOH (music on hold)
audio file to download 64
from a live feed 1229
from an audio file 1232
transcoding between G.726 and G.711 450
moh (telephony-service) command 1233, 1242
moh command 1239
moh-file-buffer command 1249
moh-group command 1246
monitoring call-park slots 705
monitor-line button 1378
monitor mode for shared lines 208
MTP (media termination point)
remote phones 217
transcoding for video 1399
mtp command 288
multicast moh command 1234, 1243
multicast-moh command 1235, 1240
multi-party ad hoc conferencing 951
Multiple Calls Per Line 219
MWI
configuring Subscribe notify 569
configuring unsolicited notify 569
defining MWI outcall 568
prefix specification for SIP 571
mwi prefix command 572
mwi reg-e164 command 568
mwi stutter command 568
N
url-button index type | url 1485
name command 228, 900, 1043, 1050, 1085
network command 93
network-locale (ephone-template) command 426, 437
network-locale command 282, 425, 436
network locales
alternative 412
system-defined 410
user-defined 411
network parameters 83
NewCall soft key 1337
night service 864
examples 926
notification 864
night-service bell (ephone) command 906
night-service bell (ephone-dn) command 906
night-service call forwarding 764
night-service code command 905
night-service date command 904
night-service day command 904
night-service everyday command 905
night-service weekday command 905
night-service weekend command 905
no-answer call forwarding 764
no ephone command 74
no-reg (ephone-hunt) command 889
no-reg command 253
no supplementary-service sip moved-temporary command 1542, 1566
no supplementary-service sip refer command 1566
notification, night-service 864
notification, on-hold 1306
notify telephone-event command 91, 108
not-ready, automatic, ephone hunt groups 863
no upgrade command 72
no vad command 565
no voice register pool command 77
nte-end-digit-delay command 236
NTP (Network Time Protocol) 85, 127
ntp server command 99
ntp-server command 164
number (voice logout-profile) command 1122
number (voice register dn) command 238, 875, 1186
number (voice register pool) command 241, 1186, 1188
number (voice user-profile) command 1131
number plan 382
num-buttons command 231
num-lines command 308
O
octo-lines
autoprovisioning in SRST fallback mode 1588
barge 667
conferencing 950
description 200
privacy 667
Olson Timezones 85
one-quarter common intermediate format, see QCIF 1398
on-hold notification 1306
OOD-R (out-of-dialog refer) 87
open logical channel (OLC) 1402
operation command 1237
option 150 and configuration files, changing TFTP address 110
option 150 ip command 93, 95, 111
call waiting 868
definition 205
examples 927
huntstop 866
huntstop channel 910
preference 866
restrictions 909
rollover to another button 870
overlap-signal command 158
override for after-hours toll bar 683
P
packet voice/data modules (PVDM) 451
paging 1255
paging command 1260
paging-dn command 1263
paging group command 1262
parallel hunt groups 857
param ea-password command 336
param passwd-prompt filename 1157
paramspace callsetup after-hours-exempt command 690
paramspace command 337
param user-prompt filename 1157
Park Monitor 709
park reservation-group command 714
park reservation groups 706
park-slot command 713
Park soft key 1337
pattern command 244
pattern direct command 559
pattern ext-to-ext busy command 560
pattern ext-to-ext no-answer command 560
pattern trunk-to-ext busy command 560
pattern trunk-to-ext no-answer command 560
PBX model 383
peer ephone hunt groups 855
per-phone configuration files 127, 360
personal speed dial 1383
phone authentication 581
authentication string entering on phone 626
CA configuration 598
CAPF server configuration 613
certificates 585
configuration tasks 598
CTL client and CTL provider configuration 608
examples 643
MIC importing 627
PKI 585
RA configuration 623
telephony-service security configuration 605
telephony-service security parameters 605
phone-key-size command 615
phone labels 1462
phoneload command 232
Phoneload-support command 308
phone number plan 382
phone-redirect-limit command 828
phones
analog 212
basic configuration 189
configuration files 359
remote teleworker 217
phone screen
custom background images 1458
header bar display 1461
system message display 1465
Phones in Cisco Unified CME 191
phone-specific parameters for individual SIP phones 240
phone user GUI access setup 529
using CLI 530
using GUI 529
Phone User Interface for BLF-Speed-Dial 1282
pickup, See call pickup
pickup-call any-group command 878
pickup-group command 878
PickUp soft key 1337
PIN (personal identification number) 685
pin (voice logout-profile) command 1122
pin (voice user-profile) command 1131
pin command 692
PKI (Public Key Infrastructure) 585
PLK 1340
policy-list command 346
port (CAPF-server) command 615
precedence
blocked announcement 1209
busy station announcement 1209
explained 1202
isolated code announcement 1209
unauthorized announcement 1210
vacant code announcement 1210
preemption
explained 1203
preemption reserve timer command 1222
preemption tone timer command 1221
preemption trunkgroup command 1221
preemption user command 1221
preference (ephone-dn) command 847, 873
preference (ephone-hunt) command 889
preference (voice hunt group) command 897
preference, dial-peer 847
preference command, overlaid ephone-dns 866, 910
preference command for prebuilt dns 1593
presence call-list command 1284, 1288, 1291
presence enable command 1284
presence service 1277
present-call command 890
Preventing Local Call Forwarding 859
privacy 667
privacy-button command 676, 679, 1122, 1132
privacy initial-state command 679
privacy-on-hold command 675, 678
private lines to Public Switched Telephone Network (PSTN) 209
profile-identifier register command 968
Programmable Line Keys 1340
protocol mode command 138
provision-tag command 344
PTT 1462
push-to-talk 1462
Q
QCIF (one-quarter common intermediate format) 1398
qsig decode command 810
R
RA (registration authority) 586
RADIUS accounting 31
ready/not-ready status, hunt groups 862
Real-Time Transport Protocol, See RTP
rebooting phones 369
Redial soft key 1337
redirect-called translation rule 394
redirect-target translation rule 394
reference-pooltype command 307
refer-ood enable command 112
refer target dial-peer command 1548
register id command 1546, 1569
register support, SIP 87
registrar command 91, 108, 143
registrar server command 91, 1542, 1567
registration, blocking automatic 151
registration, video-enabled endpoints 1398
registration authority, See RA
relay, DTMF 86
reminder, call-park 705
reminder, on-hold 1306
remote-in-use (call state) 1336
remote phones 217
Remove Last Conference Participant 1005
request outstanding command 1655
request timeout command 1656
reset (voice register global) command 376, 377
reset (voice register pool) command 72
reset tapi command 374
resetting all SIP phones 375
resetting a TAPI session 374
resetting phones
description 369
reset (ephone) command 371, 375
resolution, for video 1398
response size command 1655
response timeout command 1657
restarting phones
description 369
restart (ephone) command 372
Resume soft key 1337
retry register command 92, 108
revocation-check command 476, 478, 603, 624, 628, 636
RFC 2833 DTMF MTP passthrough 541
ring command 1308
ringing, distinctive 1305
ringing call state 1336
ring number command (redundant router) 157
RmLstC soft key 1337
rollover button for overlaid ephone-dns 870
route code 1206
route-code command 1222
routing, loopback 1193
RSA key pair 586
rsakeypair command 476, 478, 603, 624
RTP (Real-Time Transport Protocol) 1404
RTP packets 1404
rule command 394
S
SAST (system administrator security token)
sast1 trustpoint command 609, 611
sast2 trustpoint command 609, 612
SCCP (Skinny Client Control Protocol)
analog phones 212
firmware 62
security 581
sccp blf-speed-dial retry-interval command 1293
sccp ccm group command 458, 493, 964, 967
sccp command 965
SCCP Controlled Analog (FXS) Ports 284
sccp ip precedence command 469
SCCP video endpoints 1400
sdspfarm conference mute-on command 969
sdspfarm tag command 465, 467, 496, 969
sdspfarm transcode sessions 501, 1037
sdspfarm transcode sessions command 465, 495
sdspfarm units command 969
sdspfarm unregister force 501, 1037
secondary dial tone 384
secondary-dialtone command 402
secondary numbers 203
secondary start command 890
secure real-time transport protocol 581
secure-signaling trustpoint command 606
Secure SIP Trunk Support on Cisco Unified CME 593
security, See phone authentication
security command 232
seized (call state) 1336
selective call forwarding 764
Select soft key 1337
sequential ephone hunt groups 854
serial-number command 624
server (CTL-client) command 609
server command 1293
server-security-mode command 607
service dhcp command 97
service digit 1205
service-digit command 1222
service directed-pickup command 877
service-domain command 1213, 1220
service-domain midcall-mismatch command 1222
service domains 1207
service dss command 1382
service fac 1154
service local-directory command 1042
service phone 722CodecSupport command 255
service phone command 1507, 1509
service phone thumbButton1 command 1511
service phone videoCapability command 1414
Session Initiation Protocol, See SIP
session protocol command 564
session-server command 1544, 1548, 1549
session target command 338, 562, 564
session transport protocol 221
shared ephone-dns 204
shared-line command 238
shared-line overlays 867
show call active video command 1418
show call prompt-mem-usage command 820
show dspfarm sessions active command 472
show dspfarm sessions command 471
show dspfarm sessions summary command 471
show ephone-dn park command 717
show ephone-dn whisper-intercom command 1184
show ephone offhook command 1418
show ephone phone-load command 80
show ephone registered command 1415, 1418
show ephone rtp connections command 221
show ephone socket command 141
show fb-its-log command 1660
show rtp connections command 1418
show running-config command 1417
show sccp command 470
show sccp connections command 470
show sccp connections details command 472
show sdspfarm command 470
show shared-line command 507, 509
show sip-ua register status command 109, 110
show sip-ua statistics command 109, 110
show sip-ua status command 109
show sip-ua timers command 109, 110
show telephony-service bulk-speed-dial command 1387
show telephony-service security-info command 607
show telephony-service tftp-bindings command 363
show voice emergency callers command 1098
show voice moh-group command 1251
show voice moh-group statistics command 1252
show voice register hfs command 181
show voice register profile text command 365
show voice register tftp-bind command 365
show voip rtp connections command 819, 1404
signal immediate command 1237
signal loop-start live-feed command 1237
signature 586
single in-line memory module (SIMM) sockets 451
single-line ephone-dn 199
SIP (Session Initiation Protocol)
dial plans 220
endpoints 1398
register support 87
shared lines 202
SIP MWI - QSIG translation 542
SIP phone firmware, upgrading 69
SIP-to-SIP call forwarding 820
sip-ua command 112, 143, 570, 573, 1283
slots, call-park 704
snr answer too soon time 1325
snr calling-number local command 1322
snr command 1322
snr ring-stop 1325
soft key
display 1335
DND 863
feature blocking 1335
HLog 863
softkeys alerting command 1349
softkeys commands 1335
softkeys connected (voice register template) command 1352
softkeys connected command 551, 555, 973, 1322, 1349
softkeys hold command 974, 1349, 1352
softkeys idle (voice register template) command 1352
softkeys idle command 974, 1066, 1322, 1349
softkeys remote-in-use command 671, 673, 1349
softkeys ringIn command 1066
softkeys ringing command 1350
softkeys seized (voice register template) command 1352
softkeys seized command 883, 974, 1350
software, downloading for Cisco Unified CME 62
source-addr command 614
source-address command 160
speed dial
bulk loading 1386
buttons on phones 1384
local 1380
monitor-line button 1378
personal 1383
speed-dial (voice logout-profile) command 1122
speed-dial (voice user-profile) command 1131
speeddial.xml file 1376
speed dial buttons 1389
speed-dial options in GUI 1113
speed-dial options in phone user interface 1113
speed-dial user interface 1379
spfarm profile command 966
srst dn line-mode command 1590
srst dn template command 1590
srst ephone description command 1591
srst ephone template command 1590
SRST fallback
preference command for prebuilt dns 1593
SRST fallback mode 1583
srst mode auto-provision command 1590
SRTP 581
srtp fallback command 632, 634
subnet command 1092
supplementary-service h225-notify cid-update (dial-peer) command 818
supplementary-service h225-notify cid-update (voice-service) command 817
supplementary-service h450.12 (dial-peer) command 805
supplementary-service h450.12 (voice-service) command 804
supplementary-service h450.2 (dial-peer) command 792
supplementary-service h450.2 (voice-service) command 791
supplementary-service h450.3 (dial-peer) command 792
supplementary-service h450.3 (voice-service) command 791, 808
supplementary-service h450.7 command 810, 812
supplementary-service media-renegotiate command 631
supplementary-service qsig call-forward command 810, 812
supplementary-service sip moved-temporarily command 813
supplementary-service sip refer command 814
switchback interval command 460
switchback method command 459
switchover method command 459
system administrator GUI access setup 523
system administrator security token, See SAST
system-defined locales 410
system message command 1500
T
TACACS authentication for HTTP server 521
TAPI (Telephony Application Programming Interface) software 65
telephony-service ccm-compatible (h323 voice-service) command 816
telephony-service ccm-compatible (voice-class) command 817
telephony service command 68, 78
telephony-service security parameters 605
teleworker remote phones 217
telnet-support command 308
templates, creating and applying 1530
tftp-path command 161
TFTP server
changing address 110
storing configuration files 127, 359
tftp-server command 68, 78, 147
tftp-server-credentials trustpoint command 606
three-party ad hoc conferencing 951
three-party conferencing, See conferencing
timeouts busy command 154
timeouts interdigit (telephony-service) command 154
timeouts night-service bell command 905
timeout transfer-recall command 790, 796
timers register command 92, 109
time-webedit command 525
time-zone command 150
timezone command 162
TLS (transport layer security) 588
toll bar, after-hours 683
toll bar override 683
toll fraud prevention 38
transcoding support 449
transfer, See call transfer
transfer-digit-collect command 791
transfer max-length command 798
transfer-mode command 796
transfer-pattern blocked command 797, 803
transfer-pattern command 790, 801
transfer-system command 789
transfer-system full-consult command 969
transfer to voice mail 544
translate 404
translate-outgoing command 400
translation-profile command 396
translation-profile incoming command 398
transport command 308
transport layer security, See TLS
Trnsfer soft key 1337
TrnsfVM soft key 1337
troubleshooting Cisco phone firmware upgrade 81
troubleshooting tips for upgrading, downgrading, converting phone firmware 81
troubleshooting video conferences 1031
trunk lines 209
trunk monitoring 210
trunk optimization 210
Trunk-to-Trunk Transfer Blocking for Toll Fraud Prevention 768
trustpoint 586
trustpoint (credentials) command 621
trustpoint-label command 614
TSP (TAPI Service Provider) software 65
type command 235, 241, 244, 271, 282, 1186, 1188
type ip-ste command 293
type Jabber-Win command 1513
U
unauthorized precedence announcement 1210
upa command 1213
upgrading SIP firmware 69
url authentication command 1118, 1126
url directories command 1046
url directory command 1051
url idle command 1500
url services root command 1572
user (voice logout-profile) command 1121
user (voice user-profile) command 1131
user-defined locales 411
user GUI access setup 529
user-locale (ephone-template) command 426, 437
user-locale command 423, 425, 432, 434, 436
user locales
alternative 412
system-defined 410
user-defined 411
username command 530
utf8 command 232
V
vacant code announcement 1210
vad command 339
vca command 1223
vendorConfig parameters 1462
verifying firmware version on an IP phone 80
verifying SIP profiles 365
VG2xx autoconfiguration 214
video
call setup 1402
codec selection process 1401
codecs supported 1398
conferences 1015
firmware version 1398
formats supported 1398
icon 1399
prerequisites 1405
restrictions 1405
setting parameters 1414
transrating 490
troubleshooting 1417
video (config-ephone) command 1416
video (config-telephony) command 1414
video capability class 1019
video conferences
configuring DSP farm 1024
troubleshooting 1031
video conferencing 1015
video format 490
video transcoding 487
configuring DSP farm 492
virtual voice port 198
VLAN 49
vm-integration command 559
vmwi dc-voltage command 573
voice 1153
Voice and Video Hardware Conferencing 1002
voice call send-alert coomand 1541
voice-card command 962
voice class codec command 633
voice-class codec command 634
voice class custom-cptone command 963
voice class media command 172
voice class mlpp command 1220
voice-class mlpp command 1220
voice emergency response location command 1085, 1092
voice emergency response zone command 1086
voice-gateway system command 282
Voice Hunt Group
Displaying Support for the Name of a Called Voice Hunt Group 857
voice hunt-group command 896
Voice Hunt Group Descriptions 859
Voice Hunt Groups
Preventing Local Call Forwarding to the Final Agent 859
voice hunt groups 894
voice logout-profile command 1121
voice lpcor call-block cause command 732
voice lpcor custom 1153
voice lpcor custom command 732
voice lpcor enable 1153
voice lpcor enable command 732
voice lpcor ip-phone mobility command 746
voice lpcor ip-phone subnet command 745
voice lpcor ip-trunk subnet incoming command 738
voice lpcor policy command 732
voice mail
Cisco Unity Express AXL enhancement 544
DTMF integration patterns 558
integration 537
mailbox selection policy 547, 548
MWI prefix specification for SIP 571
voicemail (voice register global) command 546, 551, 557
voicemail command 554
voice moh-group command 1242
voice port, virtual 198
voice-port command 282
voice register dialplan command 243
voice register dn command 238, 557, 1050, 1185
voice register global command 71, 75, 160, 162, 170, 828, 1051
voice register pool command 72, 240, 696, 1186, 1188
voice-register session-server command 1546, 1568
voice register template command 829, 1531
voice services hardware 45
voice service voip command 1541
voice translation-profile command 394
voice translation-rule command 393
voice user-profile command 1130
VoIP-to-VoIP connections
configuring 805
H.450 tandem gateways 779
vpn-gateway command 1440
vpn-group command 1440
vpn-hash-algorithm command 1440
vpn-profile command 1440
vpn-trustpoint command 1440
W
watcher all command 1293
watch mode for a phone 209
web admin customer command 529
web admin system command 524
web customize load command 527
whisper intercom 1179
whisper intercom command 1184
X
XML application programming interface 1615
Xml-config command 308
XML files
downloading xml.template 64
GUI configuration file 526
speeddial.xml for system speed dial 1376
xml user command 1658