Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - V -

Index

A

acknowledged tickets 15-20

adaptive polling

alarm description 16-3

registry parameters 16-32

Advanced tab (tickets) 15-16

affected parties 15-3

accumulating 15-8

affected pair, viewing reports 15-5

Affected Parties tab (tickets) 15-13

calculating 15-6

aggregated nodes

aggregating devices 8-15

definition 1-1

renaming 8-16

alarms

creating new 5-6

customizing 2-28

definition 1-1

event correlation with 5-5

extending cleared 5-6

See also events and alarms

severities 15-3

updating 5-6

All IP Interfaces Down alarm 6-29, 16-3, 16-34

All tab (events) 13-1

All tab (EventVision) 3-4

Audit tab (events) 13-2, 13-9

auto refresh 13-10

B

BGP alarms

BGP Link Down 6-19, 16-4, 16-35, 17-4

BGP Link Down VRF 16-36

BGP Link Up 16-37

BGP Neighbor Loss 6-15, 6-16, 16-5, 16-6, 16-37

BGP Process Down 16-6, 16-7, 16-39

Broken LSP Discovered alarm 16-7, 16-8, 16-40

business element, definition 1-1

business link, definition 1-1

business tags

definition 1-1

searching for 12-3

working with 12-2

C

Card Down alarm 16-9, 16-41

Card Out alarm 16-9, 16-10, 16-42

clearing tickets 15-18, 15-20

cloud VNE

ATM and Frame Relay 7-3

Cloud Problem alarm 7-11, 16-10, 16-43

configuring duplicate IP addresses 7-5

dynamic setup

overview 7-6

port physical layer OID 7-9

Ethernet 7-3

example 7-2

fault correlation 7-11

modeling multiple access networks 7-11

over unmanaged segments 7-1

setup in Cisco ANA 7-5

supported networking technologies 7-3

color coding, severity icons 3-4

Command Builder, overview 1-6

Component Unreachable alarm 16-11, 16-44

correlation

attributes 4-1

causality 4-1

Correlation tab (tickets) 15-15

events and alarms 5-5

flow diagram 4-3

process 4-3

correlation scenarios 6-1

ATM examples 6-34

BGP Link Down 6-19

BGP Neighbor Loss 6-15

Device Unreachable event 6-3, 6-4, 6-7, 6-10

Ethernet, Fast Ethernet, Giga Ethernet examples 6-34

HSRP alarms 6-26

HSRP example 6-27

IP Interface Failure 6-28

All IP Interfaces Down alarm 6-29

examples 6-30

IP Interface Status Down alarm 6-28

lab setup 6-2

multiroute configuration setup 6-12

CPU usage

CPU usage graph, opening 8-19

CPU Utilization alarm 16-13, 16-45

D

database size maintenance 5-14

device icons A-1

devices

adding to maps 8-5

aggregated nodes 8-15, 8-16

components, defined 1-1

CPU usage, checking 8-19

elements, defined 1-1

icons 2-5, A-1

in maps 8-12, 8-14, 8-15

management state 2-15

pinging 8-20

properties, viewing 10-1

removing from map 8-6

resizing (in map) 8-10

severity indicators 2-13

status 2-13

Telnet to a devices 8-20

viewing in NetworkVision 2-7

Device Unreachable (management state) 2-15

Device Unreachable event 6-3, 6-4, 6-7, 6-10

Device Unsupported alarm 16-14, 16-46

Discard Packets alarm 16-15, 16-48

DLCI/VC/Cross Connect table, opening 11-10

Dropped Packets alarm 16-14, 16-47

E

error messages B-1

event discovery 5-3

expedition 5-3

internal faults 5-3

network faults 5-3

event identification 5-3

assigning severity 5-4

dropping events 5-4

incoming events 5-4

events

alarm correlation with 5-5

archived 5-9

assigning severity 5-4

categories 3-4

causality correlation 5-5

definition 1-1

dropping 5-4

event flow through Cisco ANA 5-15

filtering 13-11

flapping 5-7

identification 5-3

managing (overview) 5-2

persistency 5-8, 5-9

relating to an event sequence 5-6

See also events and alarms

sequence 5-5

source of 5-5

ticketable 5-9

viewing all (EventVision All tab) 3-4

viewing properties of 13-8

events and alarms

configuration parameters 18-1

alarm type definition 18-1

correlation 18-3

event (subtype) 18-2

flapping event definitions 18-3

general event 18-2

network 18-3

root cause 18-2

examples 5-2

events list, refreshing (EventVision) 13-10

EventVision

All events, displaying 3-4

customizing 3-6

event categories 3-4

exporting data 13-12

launching 3-1

menus 3-5

overview 1-6

toolbar 3-5

toolbar, navigation 3-5

window 3-3

exporting

data (EventVision) 13-12

data (NetworkVision) 2-34

F

fault management

managing events 5-2

understanding 5-1

filtering

events 13-11

tables 2-31, 2-32

tickets by criteria 15-8

tickets by device 15-8

flapping events 5-7, 18-3

G

General tab (tickets) 15-11

generated ticket 15-19

GRE

GRE Tunnel Down alarm 6-35, 16-15, 16-49

GRE Tunnel Down alarm, correlation example 6-36, 6-37

GRE Tunnel endpoint OID structure 17-3

GRE Tunnel Up alarm 6-35

H

History tab (tickets) 15-12

HSRP

HSRP alarm examples 6-27

HSRP alarm scenarios 6-26

HSRP Group Status Changed alarm 16-16, 16-50

I

icons

devices 2-5, A-1

management states 2-15, A-3

refresh (EventVision) 13-10

severity, color coding 2-13, 3-4

tickets 2-16

VPN MPLS devices A-2

impact analysis

accumulating affected parties 15-6

affected pair report 15-5

affected severities 15-3

automatic mode 15-2

disabling 15-6

GUI 15-3

links and 14-5

proactive mode 15-2

report structure 15-2

Initializing (management state) 2-15

integrity service. See Cisco Active Network Abstraction 3.6.6 Administrator User Guide

Interface Status alarm 16-17, 16-52

Inventory window

Device View panel 11-5

Device View panel toolbar 11-5

logical inventory 11-8

opening 11-1

Physical inventory 11-6

Properties pane, Information tabs and tables 11-6

Ticket pane 11-6

Tree pane 11-3

Investigation State alarm 16-18, 16-55

IP Interface Failure

examples 6-30

scenario 6-28

IP Interface Status Down alarm, scenario 6-28

K

keepalive message (GRE tunnel) 16-15

L

L2TP Peer Not Established alarm 16-19, 16-56

L2TP Sessions Threshold alarm 16-20, 16-58

Layer 2 MPLS Tunnel Endpoint, OID structure 17-4

Layer 2 Tunnel Down alarm 16-20, 16-59

LDP Neighbor Loss alarm 16-21, 16-60

links

adding 14-7

business, definition 1-1

definition (overall) 1-1

filtering 14-13

impact analysis 14-5

in maps 8-14, 8-17

Link Down alarm 16-22, 16-61

Link Down alarm endpoint OID structure 17-3

links view (NetworkVision) 14-11

Link Utilization alarm 16-65

logical, definition 1-1

overview 14-1

physical, defined 1-1

properties, monitoring 14-4

properties, viewing 14-2

viewing 2-9

Links view 2-9

Link Utilization alarm 16-23

logging out 13-12

EventVision 13-12

logical element, definition 1-1

logical inventory 11-8

logical link, definition 1-1

Logical Port Down alarm 16-24, 16-66

M

Maintenance mode 2-15

managed element, definition 1-1

management states 2-15

icons A-3

maps

adding devices to 8-5

aggregated nodes 8-15, 8-16

creating 8-5

customizing 2-28

deleting 8-9

devices in 8-12, 8-14, 8-15

layouts 8-7

links in 8-14, 8-17

network, viewing 8-11

NetworkVision 2-5

opening and closing 8-2

PathTracer files 9-11

printing 8-20

removing devices 8-6

renaming 8-10

saving 8-7

ticket source, finding 8-14

views, selecting 8-13

Memory Utilization alarm 16-24, 16-67

menus

EventVision 3-5

NetworkVision 2-19, 2-22

PathTracer 9-5, 9-6

MPLS alarms

MPLS Black Hole Found alarm 16-25, 16-68

MPLS Interface Removed alarm 16-26, 16-69

MPLS TE Tunnel Down alarm 16-26, 16-70

MPLS TE Tunnel OID structure 17-8

N

network

finding devices 8-14

viewing devices 8-12

viewing maps 8-11

network element, defined 1-1

network elements

resizing (in map) 8-10

networking technologies and cloud VNEs

ATM and Frame Relay 7-3

Ethernet 7-3

supported technologies 7-3

network objects, defined 1-1

NetworkVision

customizing 2-28

exporting data 2-34

links 2-9

maps 2-5, 2-28

menus 2-19, 2-22

navigation 2-3

overview 1-5

starting 2-1

tables 2-32, 2-33

tickets 2-11

windows 2-3

Notes tab (tickets) 15-16

O

obtaining documentation i-xvii

Operational (management state) 2-15

P

Partially Supported (management state) 2-15

parties, accumulating affected 15-8

passwords, changing 2-27

PathTracer

comparing paths 9-12

counter values, saving 9-12

menus 9-5, 9-6

multi-path window 9-5

opening 9-2

overview 1-5, 9-2

rerunning paths 9-12

single-path window 9-6

permissions, security 1-3

physical element, definition 1-1

physical inventory 11-6

physical link, definition 1-1

pinging devices 8-20

port alarms

disabling 11-8

Port Down alarm 16-27, 16-71

Port Utilization graph, opening 11-7

printing maps 8-20

provider, defined 1-1

Provisioning tab (events) 13-3, 13-9

R

registry parameters, service alarms 16-31

related documentation i-xvii

removing tickets 15-18

roles, security 1-4

root cause analysis 4-1

Rx Dormant alarm 16-28, 16-74

Rx Utilization alarm 16-29, 16-75

S

scopes, security 1-4

security

permissions 1-3

roles 1-4

scopes 1-4

Security tab (events) 13-4, 13-9

service alarms

list of supported alarms 16-2

overview 16-1

registry parameters 16-31

source OIDs 17-1

Service tab (events) 13-5

severity indicators 2-13

Shelf Out alarm 16-29, 16-76

SNMP traps. See traps

Soft Properties Manager, overview 1-5

source OIDs (object identifiers) 17-1

BGP Neighbor Entry OID 17-6

IP Interface OID 17-6

L2TP Peer OID 17-9

Logical Port OID 17-9

LSE (Label Switching Entity) OID 17-7

LSE Entry OID 17-8

Managed Element OID 17-2

Module OID 17-5

MpBgp OID 17-6

MPLS TE Tunnel OID 17-8

Physical Layer OID 17-4

Shelf OID 17-5

Topological Link OID 17-2

submitting a service request i-xvii

subscriber, defined 1-1

syslogs 5-3, 5-4, 5-10, 5-15

Syslog tab (events) 13-5

System tab (events) 13-4

T

table filters 2-31

tables, working with 2-29

Telnet (to devices) 8-20

Ticket Properties dialog box

Advanced tab 15-16

Affected Parties tab 15-13

Correlation tab 15-15

General tab 15-11

History tab 15-12

Notes tab 15-16

toolbar 13-9, 15-17

tickets

acknowledging 15-17, 15-20

archiving 5-9, 5-10

clearing 5-10, 15-18, 15-20

definition 1-1, 5-9

filtering by criteria 15-8

filtering by device 15-8

generated 15-19

icons 2-16

in NetworkVision 2-11

management operations 5-9

propagating new 2-14

properties 13-9, 15-10

removing 5-10, 15-18

root cause alarm 5-9

severity 5-9

source, finding in map 8-14

status 15-19

ticketable event 5-9

Ticket tab (events) 13-6

toolbar

EventVision 3-5

NetworkVision 2-17

traps 5-3, 5-4, 5-10, 5-15

V1 Trap tab (events) 13-7, 13-9

V2-V3 Trap tab (events) 13-7, 13-9

Tx Dormant alarm 16-30, 16-77

Tx Utilization alarm 16-31, 16-78

U

Unknown (management state) 2-15

unmanaged network, definition 1-1

unmanaged segments

using cloud VNEs 7-1

working with 7-1

Unsupported (management state) 2-15

Up ticket 15-20

V

V1, V2, V3 traps. See traps

virtual cloud, definition 1-1

virtual private network (VPN), definition 1-1

VNEs, viewing properties 10-3

VNE Unreachable (management state) 2-15