Table Of Contents

Task 8—Using CiscoWorks 2000 Resource Manager Essentials

About CiscoWorks 2000 RME

Importing Devices from HPOV and Populating the Databases

Verifying that Device Polling is Turned On

Polling the Devices

Backing up Cisco IOS Configurations

Using CiscoView

Task 8—Using CiscoWorks 2000 Resource Manager Essentials

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About CiscoWorks 2000 RME

Cisco Works 2000 Resource Manager Essentials (CW2000 RME) is an element manager used to routinely manage Cisco equipment.

In this case study, CW2000 RME is used for the following tasks:

•Inspecting syslogs to isolate faults and device problems.

•Sorting syslog messages based on device and date.

•Polling for device and interface status.

•Backing up and restoring Cisco IOS configurations (images and configuration files).

The following installation assumptions are made in this case study:

•CW2000 maintenance release 2 has been installed on a Solaris workstation. RME version 2.2 is available.

•CW2000 is installed on the same Unix workstation as HP OpenView (HPOV).

•CiscoView uses HPOV as a starting point.

Table 33 Related References and Documents

Reference	URL
CiscoWorks 2000 TAC Support Page—Provides links to technical information for implementing, operating, and troubleshooting Cisco Works 2000.	http://www.cisco.com/pcgi-bin/Support/PSP/psp_view.pl?p=Software:CiscoWorks2000
CiscoWorks 2000 Documentation Set—A collection of configuration guides and reference manuals.	http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/index.htm

Importing Devices from HPOV and Populating the Databases

In this case study, CW2000 RME relies on the automatic-discovery mechanism in HPOV to discover devices in the network. CW2000 RME extracts the following information from the HPOV database after HPOV discovers the devices:

•SNMP community strings

•Device IP addresses

•Device names

Device information is stored in the following database locations:

•For HPOV, /var/opt/OV/share/databases

•For CW2000, /opt/CSCOpx/objects/db/px.db

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Note Alternatively, you can use Cisco Works for Switched Internetworking (CWSI) to discover devices instead of using HPOV.

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To import the list of devices and SNMP community strings from HPOV into CW2000 RME, follow these steps:

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Step 1 Verify that the basic setup for HPOV is working correctly.

Incorrect SNMP community strings prevent polling cycles. For basic verification steps, see the
"Task 7—Using HP OpenView to Create the SNMP Framework" section on page 101.

Step 2 From the root directory, verify that the HPOV database daemon is running in the background by entering the ovstatus ovwdb command:

aurora:/ ->ovstatus ovwdb

 object manager name: ovwdb

 state:               RUNNING

 PID:                 442

 last message:        Initialization complete.

 exit status:         -

aurora:/ ->

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Note If a daemon is not running, try restarting it by using the commands ovstop daemon-name and ovstart daemon-name. If a daemon is still not running, an HPOV license issue may exist. For more information, go to http://www.openview.hp.com

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Step 3 From a web browser, log in to CW2000 RME.

Step 4 Click on the Admin menu on the left toolbar.

Step 5 Select Inventory: Import from Local NMS.

Step 6 In the Import from Local NMS screen:

•Select HP Openview from the NM Product rectangular-shaped menu.

•Choose Resolve conflicts after importing.

•Choose Cisco devices only.

The SNMP community strings are automatically set during the import operation.

Figure 33

Devices Imported from HP OpenView

Step 7 Click Next.

The devices are imported and a status summary appears.

Step 8 Click Update until you see all the devices classified as managed devices.

A constant pending or conflicting state indicates a problem that requires resolution:

•Inspect the details of the device.

•Verify that the SNMP community strings are correct.

Verifying that Device Polling is Turned On

To verify that polling is enabled or to alter any polling settings, follow these steps.

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Step 1 From the Admin menu, click on Availability: Change Polling Options.

Step 2 In the Select Polled Views screen, select All Views and All Polled Views.

Figure 34

Polling Setup

Step 3 Click Next.

Step 4 To accept the default settings, click Finish.

Polling the Devices

To inspect the status and availability of the devices, follow these steps.

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Step 1 From the Tasks menu, click on Availability: Reachability Dashboard.

Figure 35

The Status of the Devices

Step 2 Click a device to become familiar with the different management elements. Green arrows indicate devices that are up. Red arrows indicate devices that are down.

Step 3 To turn on continuous availability monitoring and reporting, go to the Tasks menu. Click on Availability: Availability Monitor.

Step 4 Select All in the Views window.

Figure 36

Devices Listed in the Availability Monitor

Step 5 Select one or more devices.

Step 6 Click Finish.

Step 7 Inspect the available elements for the devices.

Backing up Cisco IOS Configurations

Having quick access to archived configuration files reduces network downtime when problems occur.

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Note You can only back up managed devices.

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To back up the Cisco IOS start-up configuration files for devices within the network, follow these steps:

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Step 1 From the Tasks menu, select Device Configuration: Update Archive.

Figure 37

The Update Archive Screen

Step 2 Select All Devices.

Step 3 Select one or more devices from the list that appears.

Step 4 Click Finish.

The Cisco IOS start-up configuration file is copied from the router to the Unix workstation.

Using CiscoView

CiscoView is a GUI-based device management software application that lets you access dynamic status, statistics, and comprehensive configuration information for Cisco products.

To inspect device-specific characteristics on different Cisco devices, follow these steps:

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Step 1 From the top-level map in HPOV, select a device.

Step 2 Go to Monitor: CiscoView.

Step 3 Select and view different system components.

Figure 38

Card Positions in the Cisco AS5800 Dial Shelf

Figure 39

Available Modems in the Cisco AS5800 Dial Shelf