Improve Productivity with Collaboration Technology
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Unified Communications
Unify all your voice, video, data, and mobile applications for collaboration with Cisco Unified Communications solutions.
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Cisco Unified Communications Manager
- Simplified voice systems can help cut costs and simplify provisioning and maintenance
- Comprehensive communications can help people collaborate more effectively
- Embedded software capabilities enable mobility to help increase productivity, anywhere, on any device
- Deployment models include public cloud, private cloud, on-premises, remote, and hybrid
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Cisco Business Edition 6000
- Affordable, advanced unified communications and collaboration for up to 1000 users and 50 sites
- Simplified deployment, management, and maintenance
- Support for multiple applications on one virtualized platform
- Scales with company growth; protect up to 99% of investment in all hardware, software, and licenses
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Cisco Unified Communications Manager Express
- Simplified transition from legacy telephony systems for enterprise branch offices
- Customizable, affordable, simple-to-deploy, and scalable branch solution
- Localized call control, mobility, and conferencing plus data applications on Cisco Integrated Services Routers
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Cisco Jabber
- Collaborate from any workspace with unified communications applications
- Easy access to presence, IM, voice and video, voice messages, desktop sharing, and conferencing
- Consistent experiences across devices—PC, Mac, iPhone, iPad, Android, Nokia, Blackberry
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Cisco Unified Communications System
- Integrated communications and collaboration products and applications
- Creates collaborative, adaptive workspaces
- Intelligent, converged network platform for communications
- Open, extensible platform makes services available both inside and outside the organization
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Customer Collaboration
Use customer collaboration to create the foundation for strong customer relationships.
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Cisco Unified Contact Center Enterprise
- State-of-the-art contact center capabilities for enterprise applications
- Premises-based and hosted deployments with Cisco Unified Communications Manager or third-party call distributors
- Intelligent contact routing, call treatment, and network-to-desktop computer telephony integration (CTI)
- Option of web-based, thin-client collaborative desktops for agents and supervisors
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Cisco Unified Contact Center Express
- Sophisticated call routing and contact management
- Easy to deploy and use, highly secure, virtual, and highly available
- Ideal feature set for midmarket, enterprise branch, or corporate departments
- Versatility for both formal and informal contact centers
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Cisco Packaged Contact Center Enterprise
- Predesigned, all-in-one, packaged contact center solution
- Essential features of Cisco Unified Contact Center Enterprise in a simplified, purpose-built package
- Helps enable rapid deployment in a single site or in distributed locations
- Single-server deployment, or two for redundancy
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Cisco Hosted Collaboration Solution for Contact Center
- Designed to support up to 1000 agents
- Capabilities of Cisco Unified Contact Center Enterprise and Cisco Unified Customer Voice Portal
- Multicustomer management-provisioning capabilities with Cisco Contact Center Domain Manager
- Next-generation agent and supervisor desktop with Cisco Finesse
- Outbound support and intelligent contact routing with Cisco Precision Routing
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Cisco Unified Customer Voice Portal
- Award-winning product
- Speech-enabled self-service to callers
- Powerful call control to treat calls at the most efficient location
- Open-standard support for speech recognition to help deliver self-service as a standalone IVR system or integrated system
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Conferencing
In the cloud or on premises, collaborate anywhere, more securely, with high-quality, integrated voice, video, and content sharing.
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Cisco WebEx Meetings
- Meet with anyone online to present, share, and collaborate
- Organize and manage all meeting activities, and easily share files
- Use on multiple platforms and mobile devices
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Cisco WebEx Meetings Server
- WebEx technology on a highly secure, private cloud (on-premises)
- Audio, video, and web conferencing in an all-in-one solution
- Same WebEx user interface and features on iPad and iPhone clients
- IP telephony can be extended to conferencing
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Cisco TelePresence Server
- High-quality, flexible, 360p-to-full-HD multiparty conferencing and collaboration with Cisco ActivePresence and Cisco ClearPath
- Flexible deployment options (chassis or appliance) as well as virtualized options
- Meet from WebEx Meeting Center clients or telepresence systems
- Support for Cisco Pervasive Conferencing
- Multipoint calls; compatible with standards-based, third-party endpoints
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Cisco TelePresence Conductor
- Simplified conferencing; easier, smarter, more cost-effective experience
- Optimal multipoint conferencing with Intelligent TelePresence Server and Multipoint Control Unit (MCU) resource allocation
- Conference virtualization and personalization
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Cisco Prime Collaboration
- Simplified management of unified communications and video collaboration networks
- Supports high quality of service, minimal system outages, and timely issue resolution
- Faster site rollouts and less complex management of network changes
- Lower TCO with automated processes and tools for provisioning, assurance, and long-term trending and analytics
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Collaboration Endpoints
Stay connected with endpoints, from IP phones and video conferencing to web, mobile, and desktop clients.
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Cisco TelePresence TX9000 Series
- New industrial design for greater immersion
- Three simultaneous, very-high-quality video streams
- High-definition, full-motion content sharing for superior video and content collaboration
- Excellent lighting and sound with a discreet camera housing and a touchscreen interface
- 20% less bandwidth requirements, faster installation, and simplified servicing than earlier models
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Cisco TelePresence Profile Series
- Lifelike, high-definition video collaboration experiences for teams of all sizes
- Integrated telepresence solution for easy-to-use and consistent video experiences
- Options for different room sizes and collaboration requirements
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Cisco Desktop Collaboration Experience DX600 Series
- Integrated high-definition voice and video communications and web conferencing
- Instant access to the cloud and Android-based desktop virtualization
- Establish new workflows with communications widgets, and commercial and custom Android applications
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Cisco Jabber
- Deployed on premises or on demand as a cloud-based service
- Easy access to presence, instant messaging, voice and video, desktop sharing, and conferencing
- Consistent experiences on any device: PC, Mac, iPhone, iPad, Android, Nokia, or BlackBerry
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