Unified Communications

Communicate Flexibly and Effectively

Help enable comprehensive and effective collaborative experiences.

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View All Unified Communications Products | UC for Small Business

Featured Products

Call Control

Unified communications call-control platforms deliver the right experience to the right endpoint.
- Cisco Unified Communications Manager
  - Simplified voice systems can help cut costs and simplify provisioning and maintenance
  - Comprehensive communications can help people collaborate more effectively
  - Embedded software capabilities advance mobility to help increase productivity, anywhere, on any device
  - Flexible deployment models align to your organization's needs
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- Cisco Business Edition 6000
  - Affordable, advanced unified communications and collaboration for up to 1000 users and 50 sites
  - Simplified deployment, management, and maintenance
  - Support for multiple applications on one virtualized platform
  - Scales with company growth; protect up to 99% of investment in all hardware, software, and licenses
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- Cisco Unified Communications Manager Express
  - Simplified transition from legacy telephony systems for enterprise branch offices
  - Customizable, affordable, simple-to-deploy, and scalable branch solution
  - Localized call control, mobility, and conferencing plus data applications on Cisco Integrated Services Routers
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Communications Gateways

Flexible platforms provide unified communications services for all types of gateway and session-border-control deployments.
- Cisco Expressway
  - Advanced collaboration gateways for Unified Communications Manager
  - Simple and highly secure, session-based collaboration outside the enterprise firewall
  - Extended reach with B2B, B2C, and remote and mobile worker collaboration
  - Comprehensive video, voice, content, presence, and instant messaging anywhere
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- Cisco Unified Border Element
  - Connect voice and video from the enterprise network to service provider SIP trunks through a session border controller
  - Excellent interoperability with Cisco products, third-party PBXs, and service providers
  - Centralized, distributed, and hybrid deployment options
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- Cisco TDM Gateways
  - PSTN, PBX, and analog device connectivity
  - Excellent interoperability with Cisco products, third-party PBXs, and service providers
  - Deployed on Cisco 2900 Series, 3900 Series, and 4451-X Integrated Services Routers
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- Cisco VG Series Gateways
  - Device support in Cisco and third-party unified communications deployments
  - Support for traditional analog phones, faxes, modems, and voicemail systems
  - Distributed or centralized deployment through low- and high-density gateways
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Unified Communications Applications

Stay connected and productive with messaging, presence, enterprise social, and application development.
- Cisco Jabber
  - Ready collaboration from any workspace with unified communications applications
  - Easy access to presence, IM, voice and video, voice messages, desktop sharing, and conferencing
  - Consistent user experience across devices – PC, Mac, iPhone, iPad, Android, Nokia, Blackberry
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- Cisco Unity Connection
  - Access to voice messages anytime, anywhere, on any device
  - Highly secure, scalable, and reliable solution
  - Flexible deployment options; reduced TCO
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- Cisco WebEx Meetings
  - Meet with anyone online to present, share, and collaborate
  - Organize and manage all meeting activities, and easily share files
  - Accelerate business results, increase team productivity, and lower costs
  - Use on multiple platforms and mobile devices
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Telephony Extensions

Cisco offers add-on solutions beyond our core functionality to address additional customer requirements.
- Cisco Unified Attendant Consoles
  - Console operator can quickly receive and dispatch incoming calls efficiently
  - Intuitive, personalized call handling can enhance customer satisfaction and responsiveness
  - Multiple deployment models are available
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- Cisco Emergency Responder
  - Real-time location-tracking database and enhanced routing capabilities
  - Option to have emergency calls trigger notification of internal security teams with caller's location
  - No administrative support required to move phones or staff from or to another location
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Licensing

Licensing options meet your needs, regardless of business size, work styles, and toolsets.
- Cisco Unified Communications System
  - Integrate communications and collaboration products and applications to create collaborative, adaptive workspaces
  - Uses an intelligent, converged network as a platform for communications
  - Open, extensible platform makes services available both inside and outside the organization
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