Simple, Valuable, Affordable Licensing

Cisco offers a variety of software licensing options to meet customer needs, regardless of the business size, the way they work, and the tools they need.
Learn more about Cisco's licensing portfolio.

Features and Capabilities

Cisco® Unified Communications 9.0 licensing includes:

• Cisco Unified Workspace Licensing:
  Cisco Unified Workspace Licensing allows organizations to access a wide range of Cisco Collaboration applications and services in a cost-effective, simple package. It includes soft clients, applications server software, and licensing on a per-user basis. Depending on your needs and device of choice, Cisco Unified Workspace Licensing is available in Professional Edition and Standard Edition.
• Cisco User Connect Licensing:
  As a user-based license for individual Cisco Unified Communications products, it includes a soft client, applications server software, licensing, and basic unified communications applications. Depending on your needs and device of choice, User Connect Licensing is available in Essential, Basic, Enhanced, and Enhanced Plus versions.

Millions of users around the world are collaborating every day with Cisco Unified Workspace Licensing. For customers who need to conduct efficient conference calls, maintain productivity on the go, or find subject matter experts quickly, Cisco Unified Workspace Licensing can help increase your investment in Cisco Collaboration solutions.

Note: If you are unable to perform your licensing activity online at www.cisco.com/go/license, there are 3 ways to open a case with Global Licensing Operation (GLO), which is open 24 hours a day every day:

• Click here and select the appropriate technology and sub-technology (be sure to select "Licensing" listed under "Type of Problem"). This is the preferred method and the most efficient method for customers to open severity 3 cases.
• For urgent situations (i.e., network down or severe degradation), call 1-800-553-2447 (in the US and Canada) or click here for global numbers.
• Send an e-mail to: licensing@cisco.com

Licensing Made Simple and Flexible
Listen to this podcast to hear what's new with Cisco Unified Communications licensing. (8:02 mins) (MP3 - 5.52 MB)

Cisco Unified Communications Licensing Overview
Learn about the benefits of Cisco Unified Communications licensing, including the benefits and what's included in each licensing option.

Product Support Services

Cisco's Services can help you increase operational efficiency, lower support costs, and improve availability risk management.

• Services Portfolio
• Service Finder
• Warranty Finder

Additional Resources