Table Of Contents
Managing and Troubleshooting the Universal Port Card
Managing SPE Performance Statistics
Configuration
Viewing SPE Performance Statistics
show spe voice Commands
show spe digital Commands
show spe modem Commands
show spe Commands
show port Commands
Managing Ports
Clear Ports
Port Configuration Mode
Port Configuration Mode Commands
Managing SPEs
SPE Country
SPE Configuration Mode
SPE Configuration Mode Commands
Troubleshooting
Configure SPE Diagnostic Tests
SPE Startup Test
SPE Auto-Test
SPE Back-to-Back Test
SPE Recovery
SPE Download Maintenance
Clear an SPE
Upgrading SPE Firmware
Important Upgrade Commands
Displaying SPE Firmware Versions
Upgrading SPE Firmware from the Cisco.com FTP Server
Download SPE Firmware from the Cisco.com FTP Server to a Local TFTP Server
Copy the SPE Firmware File from Local TFTP Server to the SPEs
Using SPE Firmware Bundled with Cisco IOS Software
Health Monitor
Interface Queue Wedge Monitor
Where to Go Next
Managing and Troubleshooting the Universal Port Card
Note
The information herein applies to the Cisco AS5350, Cisco AS5400, and Cisco AS5400HPX universal gateways. Note that the latter requires use of Cisco IOS release 12.2(2)XB or later.
Note
The cards that reside in the AS5350 and AS5400 chassis, sometimes referred to as dial feature cards (DFC), are of two types: trunk cards, which provide an E1, T1, or T3 interface, and universal port cards, which host the universal DSPs that dynamically handle voice, dial, and fax calls.
A universal port card is a hardware card that processes digital signals for the Cisco AS5350 and Cisco AS5400 universal gateways. Ports on the universal port card support multiple types of services such as modem, fax, digital data, and voice. You can manage your port connections at the universal-port-card slot level, service-processing-element (SPE) level, or port level using monitoring and troubleshooting commands. A port is defined as an endpoint on a trunk card through which multiservice tones, voice, and data flow. There are multiple ports per SPE.
Tip
For more information, see these references:
•
On the universal port card: Cisco AS5350 (or Cisco AS5400) Universal Gateway Chassis Installation Guide, Cisco AS5350 (or Cisco AS5400) Universal Gateway Card Installation Guide, and Cisco AS5350 (or Cisco AS5400) Universal Gateway Regulatory Compliance and Safety Information. These publications ship with your Cisco AS5350 or Cisco AS5400 gateway and are available online at
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5350/index.htm
or
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5400/index.htm
•
On CLI commands supported on the universal port card: Monitoring Voice and Fax Services on the Cisco AS5400 Universal Gateway, available online at
http://www.cisco.com/univercd/cc/td/doc/product/software/. Select your Cisco IOS release and search for this title.
•
On how universal-port-card commands compare to MICA modem commands: Comparing NextPort SPE Commands to MICA Modem Commands, available online at
http://www.cisco.com/warp/public/76/nextport_compare.html
The universal port card introduces slot and SPE software hierarchies. On the Cisco AS5350 and Cisco AS5400, the hierarchy designation is slot/spe and slot/port:
•
Slot values range from 1 to 7.
•
Port values range from 0 to one less than the total port count available on the card.
•
SPEs range from 0 to 17.
For example, universal-port-card port 2/5 is the sixth port in the second chassis slot on the gateway. Slot 0 is reserved for the motherboard.
You can perform the following functions on an SPE:
•
General configuration such as busyout, shutdown, or clear
•
View statistics and states
•
Configure auto and manual recovery process
•
Upgrade firmware
This chapter includes the following sections:
•
Managing SPE Performance Statistics
•
Managing Ports
•
Managing SPEs
•
Troubleshooting
•
Upgrading SPE Firmware
Managing SPE Performance Statistics
Configuration
By default, an event log is enabled and based on one event queue per SPE port. The log contains raw data in binary form, which must be viewed using the show commands listed in the "Viewing SPE Performance Statistics" section. You may configure some aspects of how the record is kept using the following global configuration mode commands (at the AS5350(config)# or AS5400(config)# prompt):
•
spe call-record modem max-userid—Generates a modem call record after a modem call is terminated. The max-userid is the maximum userid size, in bytes, allowable in the modem. The call-record default is 30; the range is 0 to 100. You may display this record on the console or a configured syslog server. This call record is not stored in the port event log. To disable this function, use the no form. This replaces the modem call-record command.
•
spe log-size number—Allows you to configure the size of the history event queue buffer for manageable SPEs in the gateway. The default is 100 events per port. Use the show port [modem | voice | fax] log command to view port events. It is used in the same way the modem buffer-size command is used for MICA modems.
•
show port [modem | voice | fax] log reverse command to view port events with the most recent event first.
The following privileged EXEC mode commands allow you to clear some or all of the log events relating to the SPEs (at the AS5350# or AS5400# prompt):
•
clear spe log—Allows you to clear all event entries in the slot history event log.
•
clear spe counters—Clears statistical counters for all types of services for the specified SPE, SPE range, or all the SPEs. If you do not specify the range of SPEs or a SPE, all SPEs' statistics are cleared. It is used in the same way the clear modem counters command is used for MICA modems.
•
clear port log—Allows you to clear all event entries in the port level history event log. This command clears the entire port log. You cannot remove individual service events from the port log. You can use show port modem log or show port digital log to display specific service events, but you must use clear port log to clear the entire port log.
Viewing SPE Performance Statistics
You can view SPE statistics using the Cisco IOS software with the gateway. To view performance statistics for the universal port cards, enter one or more of the following commands in privileged EXEC mode (at the AS5350# or AS5400# prompt):
show spe voice Commands
•
show spe voice active—Displays the active statistics of all SPEs, a specified SPE, or a specified SPE range serving voice traffic.
•
show spe voice slot | slot/spe summary—Displays the history statistics of all SPEs in a particular slot, specified SPE, or specified SPE range serving voice traffic.
show spe digital Commands
•
show spe digital active—Displays the active statistics of all SPEs, a specified SPE or a specified SPE range serving digital traffic.
•
show spe digital csr—Displays the digital call success rate statistics for a specific SPE, range of SPEs, or all the SPEs.
•
show spe digital disconnect-reason—Displays the digital disconnect reasons for the specified SPE or SPE range. The disconnect reasons are displayed with Class boundaries.
•
show spe digital slot | slot/spe summary—Displays the history statistics of all SPEs in a particular slot, specified SPE or the specified SPE range serving digital traffic.
show spe modem Commands
•
show spe modem active—Displays the active statistics of all SPEs, a specified SPE, or a specified SPE range serving modem traffic. It is used in the same way the show modem command is used for MICA modems. (The show modem command is not supported on the Cisco AS5350 or Cisco AS5400.)
•
show spe modem csr—Displays the call success rate statistics for a specific SPE, range of SPEs, or all the SPEs.
•
show spe modem disconnect-reason—Displays the disconnect reasons for the specified SPE or SPE range. The disconnect reasons are displayed with Class boundaries. It is used in the same way the show modem call-stats command is used for MICA modems. (The show modem call-stats command is not supported on the Cisco AS5350 or Cisco AS5400.)
•
show spe modem {high | low} speed—Shows the connect-speeds negotiated within each high/low speed modulation or codecs for a specific range of SPEs or all the SPEs.
•
show spe modem slot | slot/spe summary—Displays the history statistics of all SPEs in a particular slot, specified SPE, or specified SPE range. It is used in the same way the show modem command is used for MICA modems. (The show modem command is not supported on the Cisco AS5350 or Cisco AS5400.)
show spe Commands
•
show spe log—Displays the oldest event first from the slot history event log.
•
show spe log reverse—Displays the latest event first from the log.
•
show spe version—List all SPEs and the SPE firmware files used. This helps you decide if you need to update your SPE firmware files. It is used in the same way the show modem mapping command is used for MICA modems. (The show modem mapping command is not supported on the Cisco AS5350 or Cisco AS5400.)
•
show spe fax active command displays the active statistics of all SPEs, a specified SPE, or a specified SPE range serving fax-relay traffic.
show port Commands
•
show port config—Displays the configuration information for specified ports or the specified port range. The port should have an active session associated at the time the command is executed.
•
show port [digital | modem | voice | fax] log—Displays the event log with oldest event first. For modems, this command is used the same way the show modem log command is used for MICA modems. (The show modem log command is not supported on the Cisco AS5350 or Cisco AS5400.)
•
show port [digital | modem | voice | fax] log reverse—Displays the latest event first from the port history event log.
•
show port modem calltracker—Displays the port level information for an active modem call using the calltracker database. If there is no call on the specified port, the information of the most recent call is displayed. The call tracker feature must be enabled by invoking the calltracker enable command. (For detailed information about the call tracker feature, see Call Tracker plus ISDN and AAA Enhancements for the Cisco AS5300 and Cisco AS5800, available online at
http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121newft/121limit/121x/
121xh/121xh_2/dt_cltrk.htm)
•
show port modem test—Displays the test log for the specified SPE port range or all the SPE ports.
•
show port operational-status—Displays the operational status of the specified ports or the specified port range. The port should have an active session associated at the time the command is executed.
Managing Ports
This section describes how to manage universal ports. You can clear ports, remove ports from service, and disable ports from dial-up service by using port configuration mode. For details on disabling a port from dial-up service, see the "Troubleshooting" section.
Clear Ports
To clear a port means to deactivate calls on a port or to clear the Bad state on a port and reset it. Ports need to be cleared if communication attempts with the port have failed or if the port is to be removed from operation.
Use the show spe slot/spe command to view the active ports on an SPE. To clear ports on an SPE, enter the following command in privileged EXEC mode. You can clear all ports on the gateway, all ports on a slot, or a port. This replaces the clear modem command.
•
The example below clears port 1 on slot 4.
AS5400# This will clear port 4/01 [confirm] yes
•
The example below clears all active ports on slot 4.
AS5400# This will clear port 4/00 - 4/107 [confirm] yes
If slot/port is specified, the port on that SPE is cleared. If slot is specified, all active ports on that particular slot are cleared. If no argument is specified, all ports are cleared.
Additionally, this command clears the Bad state on a port and resets it. However, the port is not cleared if the SPE was previously in a Bad state due to an SPE firmware download.
Port Configuration Mode
Port configuration mode allows you to enter a mode similar to line configuration mode. This mode allows individual ports or ranges of ports to be shut down or put in busyout mode. Port configuration mode commands replace the modem range, modem busyout, and modem shutdown commands used with MICA modems.
•
The example below demonstrates how to enter port configuration mode for a single port.
AS5400# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
•
The example below demonstrates how to enter port configuration mode for a range of ports.
AS5400# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
AS5400(config)# port 3/1 3/18
Port Configuration Mode Commands
The following commands are available in port configuration mode:
•
busyout card/port—Gracefully disables a port or all ports on a trunk card by waiting for the active services on the specified port to terminate. You can busy out all ports or just one port on a card—for example, busyout 1 specifies all ports on card 1; busyout 1/4 specifies just port 4 on card 1. Use the no form of this command to re-enable the ports. This replaces the modem busyout command. Maintenance activities such as testing can still be performed while a port is in busyout mode.
Note
port busyout and spe busyout are different commands, and do not affect one another. If you busyout a port or spe with one command, you can clear it only with the analogous clear command.
•
shutdown—Clears active calls on the port. No more calls can be placed on the port. The state of the SPEs are reflected in the show spe command display. Use the no form of this command to re-enable the ports. This command replaces the modem shutdown command.
Note
When a port is in busyout mode or shutdown mode, the state of the SPE is changed to the consolidated states of all the underlying ports on that SPE.
Managing SPEs
This section describes how to manage SPEs by setting the SPE country code, entering SPE configuration mode, upgrading the SPE firmware, performing busyout on SPEs, and clearing active calls on the SPEs.
SPE Country
On the Cisco AS5350 and Cisco AS5400, DS-0 companding law selection is configured for the entire system rather than on individual voice ports.
To configure companding on your CT1/CE1/CT3 controller lines, you must use the spe country command in global configuration mode. (This command replaces the modem country command. If you do not specify a country, your controller line uses the default.
For T1 interfaces, the default is t1-default (Mu-Law); for E1 interfaces, the default is e1-default (A-Law). Use the no form of this command to set the country code to the default.
Supported countries include, but are not limited to, those shown in Table 5-1:
Table 5-1 Supported Countries and Corresponding Companding Law
Country
|
Companding Law
|
Country
|
Companding Law
|
Australia
|
A-Law
|
Netherlands
|
A-Law
|
Austria
|
A-Law
|
New Zealand
|
A-Law
|
Belgium
|
A-Law
|
Norway
|
A-Law
|
China
|
A-Law
|
Poland
|
A-Law
|
Cyprus
|
A-Law
|
Portugal
|
A-Law
|
Czech/Slovak Republic
|
A-Law
|
Russia
|
A-Law
|
Denmark
|
A-Law
|
Singapore
|
A-Law
|
Finland
|
A-Law
|
South Africa
|
A-Law
|
France
|
A-Law
|
Spain
|
A-Law
|
Germany
|
A-Law
|
Sweden
|
A-Law
|
Hong Kong
|
Mu-Law
|
Switzerland
|
A-Law
|
India
|
A-Law
|
Taiwan
|
Mu-Law
|
Ireland
|
A-Law
|
Thailand
|
A-Law
|
Israel
|
A-Law
|
Turkey
|
A-Law
|
Italy
|
A-Law
|
United Kingdom
|
A-Law
|
Japan
|
Mu-Law
|
USA
|
Mu-Law
|
Malaysia
|
A-Law
|
—
|
—
|
Note
The gateway must be in idle state (no calls are active) to execute the SPE country command.
•
The following example sets country code to usa.
AS5400(config)# spe country usa
•
The following example verifies that DS-0 companding was set to usa (or Mu Law). It also displays the SPE busyout status.
Country code configuration usa
Polling interval: 12 secs.
History log events: 50(per port)
Port state: (s)shutdown (t)test (r)recovery (d)download
(b)busiedout (p)busyout pending, (B)bad (a)active call
Call type: (m)modem (d)digital (v)voice (_)not in use
SPE SPE SPE SPE Port Call
SPE# Port # State Busyout Shut Crash State Type
4/00 0000-0005 ACTIVE 0 0 0 ______ ______
4/01 0006-0011 ACTIVE 0 0 0 ______ ______
4/02 0012-0017 ACTIVE 0 0 0 ______ ______
4/03 0018-0023 ACTIVE 0 0 0 ______ ______
4/04 0024-0029 ACTIVE 0 0 0 ______ ______
4/05 0030-0035 ACTIVE 0 0 0 ______ ______
4/06 0036-0041 ACTIVE 0 0 0 ______ ______
4/07 0042-0047 ACTIVE 0 0 0 ______ ______
4/08 0048-0053 ACTIVE 0 0 0 ______ ______
4/09 0054-0059 ACTIVE 0 0 0 ______ ______
4/10 0060-0065 ACTIVE 0 0 0 ______ ______
4/11 0066-0071 ACTIVE 0 0 0 ______ ______
4/12 0072-0077 ACTIVE 0 0 0 ______ ______
4/13 0078-0083 ACTIVE 0 0 0 ______ ______
4/14 0084-0089 ACTIVE 0 0 0 ______ ______
4/15 0090-0095 ACTIVE 0 0 0 ______ ______
4/16 0096-0101 ACTIVE 0 0 0 ______ ______
4/17 0102-0107 ACTIVE 0 0 0 ______ ______
SPE Configuration Mode
SPE configuration mode allows you to enter SPE configuration mode, which is similar to line configuration mode. You can configure an SPE by specifying a slot and an SPE associated with the slot or, you can choose to configure a range of SPEs by specifying the first and last SPE in the range.
The following example demonstrates how to enter SPE configuration mode.
Enter configuration commands, one per line. End with CNTL/Z.
AS5400(config)# spe 1/1 1/17
SPE Configuration Mode Commands
The following commands are available in SPE configuration mode:
•
firmware location—Allows you to transfer a specified version of SPE firmware from system Flash memory to the SPEs named upon entering SPE configuration mode. For further information on firmware upgrades, see the "Upgrading SPE Firmware" section.
•
firmware upgrade busyout | download-maintenance | reboot—Allows you to specify the upgrade method. Three methods of upgrade are available.
–
Busyout (the default) upgrades when all calls are terminated on an SPE.
–
Download-maintenance waits upgrades at the next download maintenance. For further information on firmware upgrades, see the "Upgrading SPE Firmware" section. The default download-maintenance time is 03:00.
–
Reboot upgrades at the next reboot. Note that, for the firmware upgrade reboot command to take effect after a reload, you must have saved the running configuration with the copy running-config startup-config command.
•
busyout—Gracefully disables an SPE by waiting for all the active services on the specified SPE to terminate. If there are active ports on the specified SPE, the state of the SPE is changed to Busiedout. The SPE is temporarily disabled. Use the no form of this command to re-enable the SPEs.
•
shutdown—Clears active calls on all ports on the SPE. Calls can no longer be placed on the SPE because the SPE state is changed to Out-of-Service. The state of the SPEs is reflected in the show spe command display. Use the no form of this command to re-enable the ports on the SPE.
Troubleshooting
This section provides troubleshooting information that apply to your modems regardless of service type mode. You learn how to perform diagnostic tests on installed ports or SPEs, configure automatic recovery of ports on an SPE, and configure a scheduled recovery of SPEs.
Configure SPE Diagnostic Tests
You can perform three types of diagnostic tests on your SPE modem:
•
SPE Startup Test
•
SPE Auto-Test
•
SPE Back-to-Back Test
SPE Startup Test
To perform diagnostic testing on all your installed SPE ports during the system's initial startup or rebooting process, in global configuration mode with the prompt displayed as AS5350# or AS5400#, enter the following command:
port modem startup-test—Perform diagnostic testing for all modems.
The results of the SPE port startup test are displayed in the show port modem test command output. SPE ports that pass the diagnostic test are Pass, Fail, and Unkn. Ports that fail the diagnostic test are marked as Bad. These ports cannot be used for call connections. Depending on how many ports are installed, this diagnostic test may take from 5 to 10 minutes to complete. Perform additional testing on an inoperative SPE port by executing the test port modem back-to-back command. The no port modem startup-test command disables startup testing.
SPE Auto-Test
To perform diagnostic testing on all the installed SPE ports during the system's initial startup or rebooting process, or during service, in global configuration mode with the prompt displayed as AS5350(config)# or AS5400(config)#, enter the following command:
port modem autotest—Perform diagnostic testing for all ports.
The results of the SPE port auto-test are displayed in the show port modem test command's output. Ports that pass the diagnostic test are marked as Idle, Busy, Downloading, and Reset, and are put into service. Ports that fail the diagnostic test are marked as Bad, and are not put into service or tested again until they are no longer marked as Bad. If all the ports of an SPE are bad, the corresponding SPE is also marked bad. These ports cannot be used for call connections. Depending on how many ports are present and not marked Bad, this diagnostic test may take from 5 to 10 minutes to complete. You may perform additional testing on an inoperative port by executing the test port modem back-to-back command. The no port modem autotest command disables testing.
You may additionally configure the following options:
•
port modem autotest minimum ports—Define the minimum number of free ports available for autotest to begin.
•
port modem autotest time hh:mm interval—Enable autotesting time and interval.
•
port modem autotest error threshold—Define the maximum number of errors detected for autotest to begin.
A sample diagnostic autotest setting the time at 12:45 and at 8 hour intervals looks like the following:
AS5400(config)# port modem autotest time 12:45 8
SPE Back-to-Back Test
When an SPE port is tested as Bad, you may perform additional testing by conducting a series of internal back-to-back connections and data transfers between two SPE ports. All port test connections occur inside the gateway. For example, if mobile users cannot dial into port 2/5 (the sixth port on the universal port card in the second chassis slot), attempt a back-to-back test with port 2/5 and a known-functioning port such as port 2/6.
Enter the following command in privileged EXEC mode (the prompt is displayed as AS5350# or AS5400#) to perform internal back-to-back port tests between two ports:
test port modem back-to-back slot/port slot/port [num-packets]—Perform internal back-to-back port tests between two ports, sending test packets of the specified size.
You might need to enable this command on several different combinations of ports to determine which one is not functioning properly. A pair of operable ports successfully connect and complete transmitting data in both directions. An operable port and an inoperable port do not successfully connect with each other.
A sample back-to-back test might look like the following:
AS5400# test port modem back-to-back 2/10 3/20
Repetitions (of 10-byte packets) [1]:
*Mar 02 12:13:51.743:%PM_MODEM_MAINT-5-B2BCONNECT:Modems (2/10) and (3/20) connected in
back-to-back test:CONNECT33600/V34/LAP
*Mar 02 12:13:52.783:%PM_MODEM_MAINT-5-B2BMODEMS:Modems (3/20) and (2/10) completed
back-to-back test:success/packets = 2/2
A port that has been confirmed to have problems can often be fixed using the clear spe command. For more information, see the "Clear an SPE" section.
The results of the test port modem back-to-back command are displayed in the show port modem test command's output:
AS5400# show port modem test
Date Time Modem Test Reason State Result
3/02 12:00:57 PM 2/01 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:00:57 PM 2/00 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:00:58 PM 2/02 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:00:58 PM 2/03 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:00:58 PM 2/04 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:00:58 PM 2/05 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:01:14 PM 3/95 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:01:14 PM 3/94 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:01:15 PM 3/75 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:01:15 PM 3/74 Back-To-Back :STARTUP TEST Idle PASS
3/02 12:13:52 PM 3/20 Back-To-Back :USER INITIATED Idle PASS
3/02 12:13:52 PM 2/10 Back-To-Back :USER INITIATED Idle PASS
3/02 12:44:00 PM 3/102 No Test (Time) :MIN IDLE MODEMS Idle NOTST
3/02 12:44:00 PM 3/103 No Test (Time) :MIN IDLE MODEMS Idle NOTST
3/02 12:44:00 PM 3/104 No Test (Time) :MIN IDLE MODEMS Idle NOTST
3/02 12:44:00 PM 3/105 No Test (Time) :MIN IDLE MODEMS Idle NOTST
3/02 12:44:00 PM 3/106 No Test (Time) :MIN IDLE MODEMS Idle NOTST
3/02 12:44:00 PM 3/107 No Test (Time) :MIN IDLE MODEMS Idle NOTST
3/02 12:44:21 PM 2/73 Back-To-Back :TIME INTERVAL Idle PASS
3/02 12:44:21 PM 2/72 Back-To-Back :TIME INTERVAL Idle PASS
3/02 12:44:21 PM 2/33 Back-To-Back :TIME INTERVAL Idle PASS
3/02 12:44:21 PM 2/32 Back-To-Back :TIME INTERVAL Idle PASS
3/02 12:44:21 PM 3/37 Back-To-Back :TIME INTERVAL Idle PASS
Note
The Reason column indicates why the test was started. The TIME INTERVAL is one of the triggers under autotest; the other is the error threshold.
SPE Recovery
You may configure automatic recovery (removal from service and reloading of SPE firmware) of ports on an SPE at any available time from global configuration mode (the prompt is AS5350(config)# or AS5400(config)#) as shown:
spe recovery {port-action {disable | recover | none} | port-threshold num-failures}
When an SPE port fails to connect for a certain number of consecutive times, a problem exists in a specific part or the whole of SPE/firmware. Such SPEs have to be recovered by downloading firmware. Any port failing to connect num-failures times is moved to a state based on port-action, where you can choose to disable (mark the port as Bad) or recover the port when the SPE is in IDLE and has no active calls. The default for num-failures is 30.
You may also schedule recovery using the spe download maintenance configuration command.
SPE Download Maintenance
You may configure a scheduled recovery of SPEs from global configuration mode (the prompt is AS5350(config)# or AS5400(config)#) as shown:
spe download maintenance time hh:mm | stop-time hh:mm | max-spes num-of-spes | window time-period | expired-window {drop-call | reschedule}
Download maintenance starts at time, steps through all the SPEs that need recovery and SPEs that need a firmware upgrade, and starts maintenance on max-spes at a time. It waits for the window delay time for all the ports on the SPE to become inactive before moving the SPE to the idle state. It downloads firmware immediately after the SPE moves to idle. If the ports are still in use by the end of (window), depending on the expired-window setting, connections on the SPE ports are shut down and the firmware is downloaded by choosing the drop-call option, or the firmware download is rescheduled to the next download maintenance time by choosing the reschedule option. This process continues until the number of SPEs under maintenance are below max-spes, or until stop-time (if set), or until all SPEs marked for recovery or upgrade have had their firmware reloaded. The default download-maintenance time is 03:00.
Clear an SPE
The clear spe privileged EXEC mode command allows you to manually recover a port that is frozen in a suspended state. This command causes the firmware configured for that SPE to be downloaded to the specified SPE or the range of SPEs and Power On Self Test (POST) to be executed. This command can be executed regardless of the state of the SPEs. All active ports running on the SPE are prematurely terminated and messages are logged into the appropriate log. This replaces the clear modem command.
The following example shows a coldstart on SPE 1 on slot 1:
AS5400# Are you sure you want to clear SPE 1/1(Y/N)? Y
Upgrading SPE Firmware
With new systems, Cisco loads a Cisco IOS software-compatible version of SPE firmware into each installed SPE. A map of the version(s) of SPE firmware copied to RAM for each SPE is stored in nonvolatile random-access memory (NVRAM) so that it is retained over power cycles.
Note
You do not have to take any action to use the pre-installed version of SPE firmware with new systems.
You can acquire new SPE firmware from the Cisco Software Center in one of two ways:
•
Bundled in regular Cisco IOS releases. See the "Using SPE Firmware Bundled with Cisco IOS Software" section for details.
•
Unbundled from Cisco.com. This is a more up-to-date version of SPE firmware released before the next Cisco IOS release, or a special version of SPE firmware shipped with a new board. See the "Upgrading SPE Firmware from the Cisco.com FTP Server" section for details.
When you have the new firmware, you can configure different firmware versions onto individual SPEs or ranges of SPEs on a universal port card. You can also configure different upgrade methods by using the firmware upgrade command.
This section provides instructions for the following:
•
Important Upgrade Commands
•
Displaying SPE Firmware Versions
•
Upgrading SPE Firmware from the Cisco.com FTP Server
•
Using SPE Firmware Bundled with Cisco IOS Software
Important Upgrade Commands
There are several commands you use to upgrade SPE firmware. For examples on using the commands, see the "Upgrading SPE Firmware from the Cisco.com FTP Server" section and the "Using SPE Firmware Bundled with Cisco IOS Software" section.
•
Use the copy tftp flash filename command to copy any version of SPE firmware (no matter how it is obtained) into system Flash memory. You can store several versions of the SPE firmware in system Flash memory under different filenames.
•
Use the firmware location SPE configuration command to transfer a specified version of SPE firmware from system Flash memory to the SPEs named on entering SPE configuration mode.
•
Use the firmware upgrade busyout | download-maintenance | reboot SPE configuration command to configure when the file named in the firmware location command will be loaded to the SPEs. Three methods of upgrade are available:
–
Busyout (the default) upgrades when all calls are terminated on an SPE.
–
Download-maintenance waits upgrades at the next download maintenance (see the "SPE Download Maintenance" section). The default download-maintenance time is 03:00.
–
Reboot upgrades at the next reboot. Note that, for the firmware upgrade reboot command to take effect after a reload, you must have saved the running configuration with the copy running-config startup-config command.
Note
The copy ios-bundled command is not necessary with the universal port card. By default, the version of SPE firmware bundled with the Cisco IOS software release transfers to all SPEs not specifically configured for a different SPE firmware file.
Displaying SPE Firmware Versions
Use the show spe version command to list the versions of SPE firmware running on the SPEs, residing in system Flash memory, and bundled with Cisco IOS software. This helps you decide if you need to change the version running on the modems.
Note
The version number (version column) may not match the filename (UPG firmware-filename column) for a short period of time while a range of SPEs is in the process of downloading new firmware. The version number updates at the beginning of the upgrade process, whereas the filename updates upon completion of the process. This is done intentionally to enable you to recognize the upgrade process from the show spe version output.
IOS-Bundled Default Firmware-Filename Version Firmware-Type
===================================== ======= =============
system:/ucode/np_spe_firmware1 0.0.6.75 SPE firmware
On-Flash Firmware-Filename Version Firmware-Type
========================== ======= =============
flash:np.spe 0.6.4.5 SPE firmware
flash:np_6_77.spe 0.0.6.77 SPE firmware
flash:np_6_79.spe 0.0.6.79 SPE firmware
SPE-# SPE-Type SPE-Port-Range Version UPG Firmware-Filename
2/00 CSMV6 0000-0005 0.0.6.75 N/A ios-bundled default
2/01 CSMV6 0006-0011 0.0.6.75 N/A ios-bundled default
2/02 CSMV6 0012-0017 0.0.6.75 N/A ios-bundled default
2/03 CSMV6 0018-0023 0.0.6.75 N/A ios-bundled default
2/04 CSMV6 0024-0029 0.0.6.75 N/A ios-bundled default
2/05 CSMV6 0030-0035 0.0.6.75 N/A ios-bundled default
2/06 CSMV6 0036-0041 0.0.6.77 N/A np_6_77.spe
2/07 CSMV6 0042-0047 0.0.6.77 N/A np_6_77.spe
2/08 CSMV6 0048-0053 0.0.6.77 N/A np_6_77.spe
2/09 CSMV6 0054-0059 0.0.6.77 N/A np_6_77.spe
2/10 CSMV6 0060-0065 0.0.6.77 N/A np_6_77.spe
2/11 CSMV6 0066-0071 0.0.6.77 N/A np_6_77.spe
2/12 CSMV6 0072-0077 0.0.6.79 N/A np_6_79.spe
2/13 CSMV6 0078-0083 0.0.6.79 N/A np_6_79.spe
2/14 CSMV6 0084-0089 0.0.6.79 N/A np_6_79.spe
2/15 CSMV6 0090-0095 0.0.6.79 N/A np_6_79.spe
2/16 CSMV6 0096-0101 0.0.6.79 N/A np_6_79.spe
2/17 CSMV6 0102-0107 0.0.6.79 N/A np_6_79.spe
Upgrading SPE Firmware from the Cisco.com FTP Server
Upgrading SPE firmware from the Cisco.com FTP server is a three-step process:
•
Downloading the SPE firmware from Cisco.com FTP server to a local TFTP server
•
Copying the SPE firmware file to the gateway and SPEs (which may also involve removing old firmware)
•
Configuring SPEs to use an Upgraded Firmware File
Download SPE Firmware from the Cisco.com FTP Server to a Local TFTP Server
Note
You must be a registered Cisco user to log in to Cisco's Software Center.
You can download software from the Cisco.com FTP server using an Internet browser or using an FTP application. Both procedures are described.
Using an Internet Browser
Step 1
Launch an Internet browser.
Step 2
Bring up the Cisco Software Center home page at the following url (subject to change without notice):
http://www.cisco.com/public/sw-center/
Step 3
Under Software Products & Downloads, click Access Software.
Step 4
Click AS5350 Series or AS5400 Series.
Step 5
Click the SPE firmware you want and download it to your workstation or PC. For example, to download SPE firmware for the universal, click Download Universal Images.
Step 6
Click the SPE firmware file you want to download, and then follow the remaining download instructions. If you are downloading the SPE firmware file to a PC, make sure you download it to the c:/tftpboot directory; otherwise, the download process does not work.
Step 7
When the SPE firmware is downloaded to your workstation, transfer the file to a TFTP server in your LAN using a terminal emulation software application.
Step 8
When the SPE firmware is downloaded to your workstation, transfer the file to a TFTP server somewhere in your LAN using a terminal emulation software application.
Using an FTP Application
Note
The directory path leading to the SPE firmware files on cco.cisco.com is subject to change without notice. If you cannot access the files using an FTP application, try the Cisco Systems url
http://www.cisco.com/pcgi-bin/ibld/all.pl?i=support&c=3
Step 1
Log in to the Cisco.com FTP server, called cco.cisco.com:
terminal> ftp cco.cisco.com
Connected to cio-sys.cisco.com.
220- Cisco Connection Online | | Cisco Systems, Inc.
220- Email: cco-team@cisco.com ||| ||| 170 West Tasman Drive
220- Phone: +1.800.553.2447 .:|||||:..:|||||:. San Jose, CA 95134
220- NOTE: As of February 1,1997 ftp.cisco.com will now point to this
220- service. Please be advised. To use the former ftp.cisco.com after
220- February 1, connect to ftpeng.cisco.com
220- + Your CCO username and password, or
220- + A special access code followed by your e-mail address, or
220- + "anonymous" followed by your e-mail address for guest access.
220 cio-sys FTP server (CIOESD #103 Sun Dec 15 14:43:43 PST 1996) ready.
Step 2
Enter your CCO registered username and password (for example, harry and letmein):
Name (cco.cisco.com:harry): harry
331 Password required for harry.
230-##############################################################
230-# Welcome to the Cisco Systems CCO FTP server.
230-# This server has a number of restrictions. If you are not familiar
230-# with these, please first get and read the /README or /README.TXT file.
230-# http://www.cisco.com/acs/info/cioesd.html for more info.
230-##############################################################
230- ***** NOTE: As of February 1, 1997, "cco.cisco.com", *****
230- ***** "www.cisco.com" and "ftp.cisco.com" are now all *****
230- ***** logical names for the same machine. *****
230- ***** The old "ftp.cisco.com" is an entirely *****
230- ***** different machine, which is now known as *****
230- ***** "ftpeng.cisco.com" or "ftp-eng.cisco.com". *****
230- ***** In general, "ftpeng.cisco.com" is used only for *****
230- ***** distribution of Cisco Engineering-controlled *****
230- ***** projects, such as beta programs, early field *****
230- ***** trials, developing standards documents, etc. *****
230- ***** Be sure to confirm you have connected to *****
230- ***** the machine you need to interact with. *****
230- If you have any odd problems, try logging in with a minus sign (-) as
230- the first character of your password. This will turn off a feature
230- that may be confusing your ftp client program.
230- Please send any questions, comments, or problem reports about this
230- server to cco-team@cisco.com.
230- o To download files from CCO, you must be running a *passive-mode*
230- o To drop files on this system, you must cd to the /drop directory.
230- o Mirrors of this server can be found at
230- + ftp://www-europe.cisco.com European (Amsterdam)
230- + ftp://www-fr.cisco.com France (Paris)
230- + ftp://www-au.cisco.com Australia (Sydney)
230- + ftp://www-jp.cisco.com Japan (Tokyo)
230- + ftp://www-kr.cisco.com Korea (Seoul)
230- Please read the file README
230- it was last modified on Sat Feb 1 12:49:31 1997 - 163 days ago
230 User harry logged in. Access restrictions apply.
Remote system type is UNIX.
Using binary mode to transfer files.
Step 3
Specify the directory path that holds the SPE firmware you want to download. For example, the directory path for the Cisco AS5400 SPE firmware is /cisco/access/5400:
ftp> cd /cisco/access/5350
250-Please read the file README
250- it was last modified on Tue May 27 10:07:38 1997 - 48 days ago
250-Please read the file README.txt
250- it was last modified on Tue May 27 10:07:38 1997 - 48 days ago
250 CWD command successful.
Step 4
View the contents of the directory with the ls command:
227 Entering Passive Mode (192,31,7,130,218,128)
150 Opening ASCII mode data connection for /bin/ls.
drwxr-s--T 2 ftpadmin ftpcio 512 Jun 30 18:11 .
drwxr-sr-t 19 ftpadmin ftpcio 512 Jun 23 10:26 ..
lrwxrwxrwx 1 root 3 10 Aug 6 1996 README ->README.txt
-rw-rw-r-- 1 root ftpcio 2304 May 27 10:07 README.txt
-r--r--r-- 1 ftpadmin ftpint 377112 Jul 10 18:08 np-spe-upw-1.0.1.2.bin
-r--r--r-- 1 ftpadmin ftpint 635 Jul 10 18:08 SPE-firmware.3.1.30.readme
Step 5
Specify a binary image transfer:
Step 6
Copy the SPE firmware files from the gateway to your local environment with the get command.
Step 7
Quit your terminal session:
Step 8
Verify that you successfully transferred the files to your local directory:
-r--r--r-- 1 280208 Jul 10 18:08 np-spe-upw-1.0.1.2.bin
Step 9
Transfer these files to a local TFTP or RCP server that your gateway or router can access.
Copy the SPE Firmware File from Local TFTP Server to the SPEs
The procedure for copying the SPE firmware file from your local TFTP server to a universal port card is a two-step process:
1.
Transfer the SPE firmware to the gateway's Flash memory.
2.
Configure the SPEs to use the upgrade firmware.
The upgrade occurs automatically, either as you leave configuration mode or as specified in the configuration.
These two steps are performed only once. After you copy the SPE firmware file into Flash memory for the first time, you should not have to perform these steps again. Because the SPE firmware is configurable for individual SPEs or ranges of SPEs, the Cisco IOS software automatically copies the SPE firmware to each SPE each time the gateway restarts.
Transfer SPE Firmware to Flash Memory
Follow these steps to download the universal SPE firmware to Flash memory:
Step 1
Check the image in the gateway Flash memory:
[498776 bytes used, 16278440 available, 16777216 total]
16384K bytes of processor board System flash (Read/Write)
Step 2
Enter the copy tftp flash command to download the code file from the TFTP server into the gateway Flash memory. You are prompted for the download destination and the remote host name.
Note
The system no longer asks you if you want to erase Flash memory before reloading it. SPE firmware code is small; unlike with system images, you can sometimes hold more than one version of SPE firmware in Flash memory.
If you do not have available space to copy the SPE firmware, during the copy operation the system displays a message telling you to delete the current file and squeeze the Flash memory to make room for the new image. Enter the delete flash:version command, followed by the squeeze flash command, to perform this delete-and-squeeze operation. Then proceed with the copy operation.
Address or name of remote host [192.168.19.91]?
Source filename [c5350-js-mz.xm.Feb16]?
Destination filename [c5350-js-mz.xm.Feb16]?
Accessing tftp://192.168.19.91/c5350-js-mz.xm.Feb16...
Loading c5350-js-mz.xm.Feb16 from 192.168.19.91 (via FastEthernet0/0):
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 10573848/21147648 bytes]
10573848 bytes copied in 77.356 secs (137322 bytes/sec)
Step 3
Verify that the file has been copied into the gateway Flash memory:
-#- ED --type-- --crc--- -seek-- nlen -length- -----date/time------ name
1 .. unknown 12375B0E 92704 6 337539 Feb 21 2001 22:46:51 np.spe
2 .. image 1A58C7EA AA7F9C 20 10573848 Feb 21 2001 23:11:59 c5350-js-mz.xm.Feb16
5079140 bytes available (10911644 bytes used)
Configure SPEs to Use an Upgraded Firmware File
Follow these steps to configure the SPEs to use the upgraded firmware:
Step 1
Enter the enable command.
Step 2
Enter your password.
You are in privileged EXEC mode when the prompt changes to AS5350# or AS5400#.
Step 3
Display SPE firmware versions to obtain the On-Flash firmware filename.
Note
As explained previously, the version number and UPG firmware filename may not match until the upgrade is complete.
IOS-Bundled Default Firmware-Filename Version Firmware-Type
===================================== ======= =============
system:/ucode/np_spe_firmware1 0.0.6.75 SPE firmware
On-Flash Firmware-Filename Version Firmware-Type
========================== ======= =============
flash:np.spe 0.6.4.5 SPE firmware
flash:np_6_77.spe 0.0.6.77 SPE firmware
flash:np_6_79.spe 0.0.6.79 SPE firmware
flash:np-spe-upw-1.0.1.2.bin 1.0.1.2 SPE firmware
SPE-# SPE-Type SPE-Port-Range Version UPG Firmware-Filename
2/00 CSMV6 0000-0005 0.0.6.75 N/A ios-bundled default
2/01 CSMV6 0006-0011 0.0.6.75 N/A ios-bundled default
2/02 CSMV6 0012-0017 0.0.6.75 N/A ios-bundled default
2/03 CSMV6 0018-0023 0.0.6.75 N/A ios-bundled default
2/04 CSMV6 0024-0029 0.0.6.75 N/A ios-bundled default
2/05 CSMV6 0030-0035 0.0.6.75 N/A ios-bundled default
2/06 CSMV6 0036-0041 0.0.6.77 N/A np_6_77.spe
2/07 CSMV6 0042-0047 0.0.6.77 N/A np_6_77.spe
2/08 CSMV6 0048-0053 0.0.6.77 N/A np_6_77.spe
2/09 CSMV6 0054-0059 0.0.6.77 N/A np_6_77.spe
2/10 CSMV6 0060-0065 0.0.6.77 N/A np_6_77.spe
2/11 CSMV6 0066-0071 0.0.6.77 N/A np_6_77.spe
2/12 CSMV6 0072-0077 0.0.6.79 N/A np_6_79.spe
2/13 CSMV6 0078-0083 0.0.6.79 N/A np_6_79.spe
2/14 CSMV6 0084-0089 0.0.6.79 N/A np_6_79.spe
2/15 CSMV6 0090-0095 0.0.6.79 N/A np_6_79.spe
2/16 CSMV6 0096-0101 0.0.6.79 N/A np_6_79.spe
2/17 CSMV6 0102-0107 0.0.6.79 N/A np_6_79.spe
Step 4
Enter global configuration mode by typing the configure command. The example uses the terminal configuration option.
AS5400# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
You are in global configuration mode when the prompt changes to AS5350(config)# or AS5400(config)#.
Step 5
Enter SPE configuration mode, which is similar to line configuration mode. You can choose to configure a single SPE or range of SPEs by specifying the first and last SPE in the range.
AS5400(config)# spe slot/spe
AS5400(config)# spe slot/spe slot/spe
You are in SPE configuration mode when the prompt changes to AS5350(config-SPE)# or AS5400(config-SPE)#.
Step 6
Specify the SPE firmware file in Flash memory to use for the selected SPEs. This is the firmware filename that you obtained in Step 3.
AS5400(config-SPE)# firmware location np-spe-upw-1.0.1.2.bin
Step 7
Specify when the SPE firmware upgrade is to occur.
AS5400(config-SPE)# firmware upgrade busyout | download-maintenance | reboot
Step 8
Type the exit command to exit SPE config mode.
Step 9
Press the Enter key to verify your command registers, then type Ctrl-Z to return to privileged EXEC mode.
Step 10
Save your changes when ready.
AS5400# copy running-config startup-config
Using SPE Firmware Bundled with Cisco IOS Software
Use this procedure to update SPE firmware on the SPEs in your gateway if you decide to use the version of SPE firmware bundled with Cisco IOS software instead of the version already mapped to your ports.
To set the SPE firmware mapping to the SPE firmware version bundled with Cisco IOS software, enter the following commands:
Step 1
Enter the enable command.
Step 2
Enter your password.
You are in privileged EXEC mode when the prompt changes to AS5350# or AS5400#.
Step 3
Enter global configuration mode by typing the configure command. The example uses the terminal configuration option.
AS5400# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
You are in global configuration mode when the prompt changes to AS5350(config)# or AS5400(config)#.
Step 4
Enter SPE configuration mode, which is similar to line configuration mode. You can choose to delete the configuration for a single SPE or range of SPEs by specifying the first and last SPE in the range. The SPE firmware used by the SPEs automatically reverts to the version bundled with the current Cisco IOS image.
AS5400(config)# spe slot/spe
AS5400(config)# spe slot/spe slot/spe
You are in SPE configuration mode when the prompt changes to AS5350(config-SPE)# or AS5400(config-SPE)#.
Step 5
If the previous download was unbundled firmware, enter the no form of the firmware location command to revert to the default Cisco IOS bundled SPE firmware:
AS5400(config-SPE)# no firmware location
Step 6
Type the exit command to exit SPE config mode.
Step 7
Press the Enter key to verify your command registers, then type Ctrl-Z to return to privileged EXEC mode.
Step 8
Save your changes when ready.
AS5400# copy running-config startup-config
This process does not delete any existing SPE firmware that resides in system Flash memory in case you later want to revert to it. If you decide to delete the code from system Flash memory, remember that all files in system Flash memory are deleted; therefore save and restore any important files (for example, the Cisco IOS software image).
Note
If the new Cisco IOS image contains the same SPE firmware as the old one, no new code is downloaded to the SPEs.
Health Monitor
The Health Monitor allows you to see the status of different components of the AS5400:
The show health-monitor summary command shows the status of the following components:
•
Chassis: Power supply, Temperature, Fans
•
Memory: Processor, I/O Memory
•
DFC: CT3, E1, T1, NP108
The show health-monitor summary command provides high level component status.
The show health-monitor command shows more details such as the status of sub components.
The following example shows the display output of the show health-monitor command:
AS5400#show health-monitor
Redundant Power System is present.
PS Input Voltage status: failure
PS Output Voltage status: failure
PS Thermal status: normal
PS OverVoltage status: normal
Memory Fragmentation Processor OK
Memory Fragmentation I/O OK
Head Total(b) Used(b) Free(b) Lowest(b) Largest(b)
Processor 62EC07E0 219412512 67221920 152190592 142181548 139874020
I/O 40000000 67110380 46387964 20722416 20722416 20706928
Slot 5 (NP108 DFC) OK, 1 SPE's BAD
AS5400#show health-monitor summ
AS5400#show health-monitor summary ?
The following example shows the display output of the show health-monitor summary command:
AS5400#show health-monitor summary
Memory Fragmentation Processor OK
Memory Fragmentation I/O OK
Interface Queue Wedge Monitor
The Interface Queue Wedge Monitor displays information about interface queue wedges and the times that they occur. An interface queue is wedged when the packet count that is being transmitted (output queue) or received (input queue) is equal to or greater than the maximum packet count size of the queue, and consequently, no more packets are being transmitted or received.
The Interface Queue Wedge Monitor is enabled or disabled using following commands.
•
interface-monitor enable
•
[no] interface-monitor enable
The Interface Queue Wedge Monitor is disabled by default.
When the Interface Queue Wedge Monitor is enabled, it monitors all the input and output queue wedge interfaces. The show wedged-interfaces [output/input] command displays the queue wedged interfaces.
The show wedged-interfaces output command displays the output queue wedge interfaces and their respective time-since-wedges.
The show wedged-interfaces input command displays the input queue wedge interfaces and their respective time-since-wedges.
Interface Queue Wedge Output Procedure
When the Interface Queue Wedge Monitor is enabled, and an interface (such as a FastEthernet0/0 output queue is already wedged, the following message is displayed on the console, syslog, and buffer:
Eg: 00:39:15: %HHM-3-INTFWEDGE: FastEthernet0/0 Output Queue Wedged
The following procedure shows an example of how to enable, disable, and show the results of a wedged interface output:
Step 1
Enable the Interface Queue Wedge Monitor.
Enter configuration commands, one per line. End with CNTL/Z.
AS5400#(config)#interface-monitor enable
Step 2
Show interfaces. (In this case, some interfaces are already wedged.)
AS5400##sh wedged-interfaces output
Interface Name Time Since Wedge
Step 3
Show interface wedge process running.
AS5400##show proc cpu | i Intf
39 0 341 0 0.00% 0.00% 0.00% 0 Intf Wedge Monit
Step 4
Disable interface monitor.
Enter configuration commands, one per line. End with CNTL/Z.
AS5400#(config)#no interface-monitor enable
Step 5
Show interface wedge process running again. (No process is running now.)
AS5400##show proc cpu | i Intf
Step 6
Show wedged interface output. (No output.)
AS5400##show wedged-interfaces output
Interface Name Time Since Wedge
Step 7
Enable the Interface Queue Wedge Monitor again.
Enter configuration commands, one per line. End with CNTL/Z.
AS5400#(config)#interface-monitor enable
00:39:03: %HHM-3-INTFWEDGE: Async4/00 Output Queue Wedged
00:39:04: %SYS-5-CONFIG_I: Configured from console by console
00:39:06: %HHM-3-INTFWEDGE: Async4/01 Output Queue Wedged
00:39:09: %HHM-3-INTFWEDGE: Async4/02 Output Queue Wedged
00:39:12: %HHM-3-INTFWEDGE: Async4/03 Output Queue Wedged
00:39:15: %HHM-3-INTFWEDGE: FastEthernet0/0 Output Queue Wedged
00:39:18: %HHM-3-INTFWEDGE: FastEthernet0/1 Output Queue Wedged
00:39:39: %HHM-3-INTFWEDGE: Virtual-Access2 Output Queue Wedged
00:39:42: %HHM-3-INTFWEDGE: Virtual-Access3 Output Queue Wedged
Step 8
Show wedge output.
Interface Name Time Since Wedge
Step 9
Show interface wedge process running again. (Process is running now.)
AS5400##show proc cpu | i Intf
39 0 25 0 0.00% 0.00% 0.00% 0 Intf Wedge Monit
Wedge Interface Input Procedure
The following procedure shows an example of how to enable, disable, and show the results of wedged interface input:
Step 1
Show wedged interfaces. (Interfaces are already wedged.)
AS5400##sh wedged-interfaces input
Interface Time Since Wedge
Step 2
Show interface wedge process running.
AS5400##sh proc cpu | i Intf
39 0 21 0 0.00% 0.00% 0.00% 0 Intf Wedge Monit
Step 3
Disable interface monitor.
Enter configuration commands, one per line. End with CNTL/Z.
AS5400#(config)#no interface-monitor enable
Step 4
Show interface wedge process running again. (No process is running now.)
AS5400##sh proc cpu | i Intf
Step 5
Show wedged interface input. (No input.)
AS5400##show wedged-interfaces output
Interface Time Since Wedge
Step 6
Enable the Interface Queue Wedge Monitor again.
Enter configuration commands, one per line. End with CNTL/Z.
AS5400#(config)#interface-monitor enable
12:00:50: %HHM-3-INTFWEDGE: Async4/00 Input Queue Wedge
12:00:53: %HHM-3-INTFWEDGE: Async4/01 Input Queue Wedge
12:00:56: %HHM-3-INTFWEDGE: Async4/02 Input Queue Wedge
12:00:59: %HHM-3-INTFWEDGE: Async4/03 Input Queue Wedge
12:01:02: %HHM-3-INTFWEDGE: FastEthernet0/0 Input Queue Wedge
12:01:05: %HHM-3-INTFWEDGE: FastEthernet0/1 Input Queue Wedge
12:01:26: %HHM-3-INTFWEDGE: Virtual-Access2 Input Queue Wedge
12:01:29: %HHM-3-INTFWEDGE: Virtual-Access3 Input Queue Wedge
Step 7
Show interface wedge process running again. (Process is running now.)
AS5400##sh proc cpu | i Intf
39 8 110 72 0.00% 0.00% 0.00% 0 Intf Wedge Monit
Step 8
Show wedge input.
AS5400##sh wedged-interfaces input
Interface Time Since Wedge
Where to Go Next
At this point you can go to:
•
"Configuring Voice over IP" to learn how to configure voice and fax traffic over an IP network.
•
Appendix C, "Comprehensive Configuration Examples."
•
Monitoring Voice and Fax Services on the Cisco AS5400 Universal Gateway, available online at
http://www.cisco.com/univercd/cc/td/doc/product/software/.
Select your Cisco IOS release and search for this title.
Tip
The following publications are useful for those familiar with the Cisco universal gateway products that use MICA modems.
•
Comparing Universal Port SPE Commands to MICA Modem Commands, available online at
http://www.cisco.com/warp/public/76/nextport_compare.html
•
Managing Port Services on the Cisco AS5350 Universal Gateway, available online at
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5350/sw_conf/alxnxpt.htm
•
Managing Port Services on the Cisco AS5400 Universal Gateway, available online at
http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121newft/121t/121t3/nextport/index.htm.
Tip
The following publications are available on the Documentation CD-ROM that came with your gateway, or on the World Wide Web from the Cisco home page.
•
For more advanced configuration topics, see the Cisco IOS software configuration guide, feature modules, and command-reference publications Dial Solutions Configuration Guide and Dial Solutions Command Reference Guide for your Cisco IOS release.