Cisco TelePresence Manager 1.5 Administration and Installation Guide
Initializing Cisco TelePresence Manager

Table Of Contents

Initializing Cisco TelePresence Manager

Contents

Introduction

Post-Install Guidelines for CTS-Manager

Initializing Cisco TelePresence Manager After Installation

Required Information and Equipment

Initialization Procedure

Initialization for Microsoft Exchange Deployments

Explanation of LDAP Access Setting Fields

LDAP User Authorization Setting Fields

Explanation of Field Mappings Fields

Explanation of Cisco Unified Communications Manager Fields

Explanation of Microsoft Exchange Fields

Explanation of Database Backup Schedule Fields

Microsoft Exchange Calendar Service Window

Re-sync Operations

Initialization for IBM Domino Deployments

Explanation of LDAP Access Setting Fields

Explanation of LDAP User Auth Setting Fields

Explanation of Field Mappings Fields

Explanation of Cisco Unified Communications Manager Fields

IBM Domino Calendar

Explanation of IBM Domino Fields

Dashboard for Verification of Installation Status


Initializing Cisco TelePresence Manager


Revised: August 12, 2009, OL-13673-04
First Published: November 27, 2006

Contents

Introduction

""

Initializing Cisco TelePresence Manager After Installation

Required Information and Equipment

Initialization for Microsoft Exchange Deployments

Explanation of LDAP Access Setting Fields

Explanation of Field Mappings Fields

Explanation of Cisco Unified Communications Manager Fields

Explanation of Microsoft Exchange Fields

Explanation of Database Backup Schedule Fields

Microsoft Exchange Calendar Service Window

Initialization for IBM Domino Deployments

Explanation of LDAP Access Setting Fields

Explanation of LDAP User Auth Setting Fields

Explanation of Cisco Unified Communications Manager Fields

IBM Domino Calendar

Explanation of IBM Domino Fields

Dashboard for Verification of Installation Status

Introduction

After installing the Cisco TelePresence Manager, the next step is to initialize the program.

The next process is initializing Cisco TelePresence Manager to enable access to information sources such as Microsoft Exchange Server for meeting requests from Microsoft Outlook, Active Directory for accessing user and conference room information, and Cisco Unified Communications Manager for conference room availability and telephone support.

The tasks for initializing the Cisco TelePresence Manager are described in the following sections.

Post-Install Guidelines for CTS-Manager

The purpose of this guide is to outline the information you will need to reference in order to initialize the CTS-Manager system after installing the CTS-Manager.

The flow of tasks you need to do for additional configurations the CTS-Manager are provided in the following table.

Table 8-1 Post-Install Procedure Guidelines for setting up CTS-Manager

Set-Up Procedure Guidelines after Installing CTS-Manager
Description
Location

Initializing CTS-Manager

After installing the CTS-Manager software, the next process is initializing Cisco TelePresence Manager to enable access to information sources such as Microsoft Exchange Server for meeting requests from Microsoft Outlook, Active Directory for accessing user and conference room information, and Cisco Unified Communications Manager for conference room availability and telephone support

Current Chapter

Additional Configuration Procedures for CTS-Manager

The administrator makes use of the System Configuration window to perform system configuration tasks such as as synchronizing system databases, managing security, and reconfigure system settings

Chapter 10, "Monitoring Cisco TelePresence Manager"

Email and Meeting Action Requirements

The Calendar service (either Microsoft Exchange or IBM Domino) sends an acceptance email to the meeting organizer, with the notice that the rooms have been reserved and placed on the calendar. CTS-Manager also sends either a Confirmation email or an Action Required email to the meeting organizer when a meeting is scheduled

Chapter 11, "CTS-Manager Emails and End-User Web UI"


If at any time you encounter problems, go to Chapter 13, Troubleshooting Cisco TelePresence Manager to see how to correct the problem.

Initializing Cisco TelePresence Manager After Installation

This section contains the following topics pertaining to initialization:

Required Information and Equipment

Initialization Procedure

To initialize Cisco TelePresence Manager, you must enter contact and access information for your Microsoft Exchange Server, Lightweight Directory Access Protocol (LDAP) server, and Cisco Unified CM in a series of one-time-only, post-installation initialization windows.

Required Information and Equipment

To set up and initialize Cisco TelePresence Manager, you need the information previously entered or created during pre-installation.

Additionally, Cisco TelePresence Manager must have network access to a computer running Windows Explorer version 6.0, Microsoft Exchange Server and Active Directory server or IBM Domino Server and Domino Directory Server, and Cisco Unified Communications Manager.

Initialization Procedure

The system administrator can access and change the information after initialization from the Configuration tab of the Cisco TelePresence Manager web interface.

Initialization for Microsoft Exchange Deployments


Step 1 At the console running Microsoft Explorer, type the Cisco TelePresence Manager server name or the IP address. See the following example.

https:// server hostname or IP address

Step 2 The Initial Preferences window is displayed. Choose the timezone from the drop-down menu. The timezone you choose should be the one you are located in. Click Continue.

Figure 8-1 Initial Preferences Window

Step 3 At the product page that appears, click on Cisco TelePresence Manager.

Step 4 At the login page, enter the username and password created during installation.

The Cisco TelePresence Manager initial window appears with several fields already populated from the installation process. Review it and click Next.

Step 5 The Calendar Server Selection window is displayed. See .

Choose Microsoft Exchange for this deployment and click Next.

Figure 8-2 Calendar Server Selection Window

Step 6 The LDAP Access Setting window opens. See Figure 8-3. Fill in the fields and click Test Connection.

The system tests the connection information. A popup window opens and displays "Connection .... Verified." Click OK, then click Next.


Note If the system cannot verify the connection, the popup window directs the user to re-enter the information.


Figure 8-3 LDAP Access Setting Window

Explanation of LDAP Access Setting Fields

Lightweight Directory Access Protocol (LDAP) is a protocol definition for accessing directories. The LDAP Access Settings window specifies LDAP Active Directory server settings that are used by Cisco TelePresence Manager to access the directory information. This window contains the following fields:

Host

The hostname is an alias that is assigned to an IP address for identification.

Enter the hostname of the LDAP server.

The hostname consists of up to 64 characters and can contain alphanumeric characters and hyphens, English characters only.

Bind Method

The bind method is the type of security required.

Secure—Secure Socket Layer (SSL) connection requires the Distinguished Encoding Rules (DER) Certificate for the LDAP server. You must complete the Certificate field on this window before you can proceed.

Normal—The CTS-Manager communicates with the LDAP server in cleartext using HTTP. In normal mode, you do not need to complete the Certificate field.

Port

The default port for secure SSL connection is 636.

The default port for normal SSL connection for multiple servers is 3268.

The default port for secure SSL connection for multiple servers is 3269 (when global catalogue is enabled).

The default port for normal connection for a single server is 389 (when global catalogue is enabled).

Default Context

Default Context is the context from which the LDAP queries are performed. To change the default context, choose it in the Fetch DNs drop-down list adjacent to this field.

Username

The username provides identification of the user to the LDAP server.

The format must be in the LDAP fully qualified domain name (FQDN) format.

Examples: cn=administrator, ch=users, dc=<mydomain>, dc=com

Append default context

Check this box to avoid typing in the LDAP Access username manually, keeping the requirements of the LDAP FQDN format. If this box is not checked, you must append the information in the Default Context field.

Password

The user password allows access to the LDAP server.

The password must contain at least six characters and maximum of 31 characters and should be unique. It must start with a lowercase alphanumeric character and be English characters. International characters are not supported.

Certificate

The certificate is a digital representation of user or device attributes, including a public key, that is signed with an authoritative private key.

Step 7 The LDAP User Auth Setting window is displayed. See Figure 8-4.

Fill in the fields and click Verify Container DN.

The system tests the container information. A popup window opens and displays "User container <...> validated successfully." Click OK, then Next.


Note If the system cannot verify the container information, the popup window directs the user to re-enter the information.


Figure 8-4 LDAP User Authorization Settings Window

LDAP User Authorization Setting Fields

The LDAP User Auth Setting window contains the following fields:

User Containers

The FQDN format name of the LDAP container in which CTS-Manager can find the list of users.

Append default context

Check this box to meet the requirements of the LDAP FQDN format, or type in the Default Context after the User Container name yourself.

Step 8 The Field Mapping window is displayed. See Figure 8-5.

The fields should be populated with information you have already entered.

Figure 8-5 Field Mappings Window

Explanation of Field Mappings Fields

The CTS-Manager server uses application objects and attributes that are internally mapped to the objects and attributes in the LDAP Directory Server. Most of these mappings are predefined and fixed. However, some of the information required for the Cisco TelePresence system may be stored in different attributes of the LDAP Directory Server, based on the enterprise deployment. The Field Mapping window provides a mechanism to map such objects and attributes used by the CTS-Manager server to the object and attributes defined in the LDAP Directory Server schema.


Note The Login of the user is dependent on the Field Mapping of the EmailID attribute, the administrator must notify users if this Field Mapping has changed.



Caution The object and attribute mappings for Exchange/Directory Server deployments are listed in Table 8-2 and cannot be changed after installing and configuring Cisco TelePresence Manager. Cisco TelePresence Manager might not functions properly if the Object Class fields are changed. SchedulerName should not be changed unless Microsoft Exchange changes their mappings.

Table 8-2 LDAP Objects and Attributes 

Application Object
Application Attribute
LDAP Object Class
LDAP Attribute
Person
 

SchedulerName

Person

proxyaddresses

 

EmailID

Person

proxyAddresses

 

DisplayName

Person

displayname

EnterpriseConfRoom
 

EmailID

Person

proxyAddresses

 

DisplayName

Person

displayname



Note For more information about Field Mapping, see the Cisco TelePresence Manager online help.


Step 9 When all information has been entered, click View Sample Data.

A popup window opens and displays the data that has been entered, see Figure 8-6. Review the information and verify that it is correct and complete, and click Close.

A popup window opens and displays the message "Does the data look correct to you?"

Click OK, then click Next.

Figure 8-6 System Configuration - LDAP Server Window

Step 10 The Cisco Unified CM window is displayed. See Figure 8-7.

Fill in the fields and click Test Connection.

The system tests the connection information. A popup window opens and displays "Connection to <....> Server was Verified." Click OK, then click Next.


Note If the system cannot verify the connection, the popup window directs the user to reenter the information.


Figure 8-7 Cisco Unified CM Window

Explanation of Cisco Unified Communications Manager Fields

Host

Host is the hostname or IP address of the Cisco Unified Communications Manager server host.

Username

Username is the username for the application user for the Cisco Unified Communications Manager server.

Password

The password allows the user to access the Cisco Unified Communications Manager.

Certificate

The certificate is a digital representation of user or device attributes, including a public key, that is signed with an authoritative private key.

Step 11 The Microsoft Exchange window opens. See Figure 8-8.

Fill in the fields and click Test Connection.

The system tests the connection information. A popup window opens and displays the message "Connection to <....> Server was Verified." Click OK, then click Next.


Note If the system cannot verify the connection, the popup window directs the user to reenter the information.


Figure 8-8 Microsoft Exchange Window

Explanation of Microsoft Exchange Fields

Host

Host is the hostname or IP address of the Microsoft Exchange Server host.

Bind Method

The bind method indicates the desired level of security.

Secure—Secure Socket Layer (SSL) connection requires the Distinguished Encoding Rules (DER) Certificate for the Microsoft Exchange Server. You must complete the Certificate field on this window before you can proceed.

Normal—The Cisco TelePresence Manager communicates with the Microsoft Exchange Server in cleartext using HTTP.

Port

The default value is 80, for secure mode the value is 443.

Domain Name

This field requires a sequence of case-insensitive ASCII labels separated by dots (for example, "cisco.com")—defined for subtrees in the Internet Domain Name System and used in other Internet identifiers, such as hostnames, mailbox names, and URLs.

Logon Name

The logon username should have read access to the Exchange server and rooms. This account name is used to logon to an Active Directory domain.

SMTP LHS

Left hand side of the email address of the user account that has read access to the Exchange Server. Password is necessary for authentication.

Password

The user password allows access to the Microsoft Exchange Server.

Certificate

A certificate is a digital representation of user or device attributes, including a public key, that is signed with an authoritative private key. In a self-signature, the signature can be verified using the public key contained in the certificate.


Note Click the Browse... button to choose the Microsoft Exchange Server SSL certificate.
If you selected Secure bind method, this value is required.


Step 12 The Database Backup Schedule window opens. See Figure 8-9.

Fill in the fields. If you are setting up a remote backup, click Verify Remote Host to verify the login information.


Note The default is set to a daily backup schedule with the backup information stored to the local drive. Cisco recommends that you back up your data to a different drive.


Figure 8-9 Database Backup Schedule Window

Explanation of Database Backup Schedule Fields

The Cisco Unified Communications Manager uses an Informix Database server to store information. This window allows the administrator to set up regular backup operations of the database.


Note Cisco strongly recommends scheduling regular backups of the database.


The Database Backup Schedule window contains the following fields:

Schedule

Click Change... to set the backup schedule. The following choices are available:

Start Time (UTC)

Enter the hour and minute, in UTC 24-hour format, for when you want your backup to begin. UTC is the atomic clock version of Universal Time (UT), formerly known as Greenwich Mean Time. Time zones around the world are expressed as positive and negative offsets from UT. For example, Midnight Pacific Standard Time (+8 UT) is 08:00 UT.

Frequency

Choose Daily or Weekly database backups. If you choose Weekly, select the radio button beside the day of the week on which you want your backup to occur.

Number of backup files to keep

From the drop-down menu, choose the number of backup files to keep before deleting. Choices range from 1 (default) to 14 (two week's worth of daily backups).

Backup Type

Choose Local or Remote to designate the server for backups. If you choose Remote, you must fill in the following values for the remote server:

Remote Storage Host (SFTP)

The network path to the remote Secure File Transfer Protocol (SFTP) storage host.

Port

Port number designated for the backup process. The default is port 22.

User Name

Username for login of the remote server.

User Password

Password for login to the remote server.

Storage Path

The file path to the location where you want to store the backup data.

Step 13 Click Finish, located at the bottom of the window.

The Cisco TelePresence Manager admin window appears at http://server hostname or IP address.

Microsoft Exchange Calendar Service Window

The Microsoft Exchange Calendar Service window helps you manage the database that stores meeting information.

To test the connection between this system and the Microsoft Exchange server as shown in Microsoft Exchange Calendar Service Window:


Step 1 Click Test Connection.

Step 2 To register new or modified settings, click Apply.

Step 3 To restore the original settings, click Reset.



Note CTS-Manager only supports Microsoft Windows Server 2003, Microsoft Exchange 2003 and 2007, Enterprise Edition.


Figure 8-10 Microsoft Exchange Calendar Service Window

Table 8-3 describes the information and operations accessible from this window.

Table 8-3 Microsoft Exchange Server 

Field
Description or Settings

Service status

Display-only status report of system service.

Mailbox Usage

Meeting information is mailed to users. This display-only field reports the amount of storage space taken up by the e-mails as a percentage of total space available.

Host

Hostname provided for the Microsoft Exchange server account, which can be modified.

Bind Method

Choose the Secure or Normal radio button to select the binding method, as follows:

Secure—CTS-Manager communicates with the Microsoft Exchange server in secure mode using HTTPS. This method requires enabling Secure Socket Layer (SSL). on the Microsoft Exchange server.

Normal—CTS-Manager communicates with the Microsoft Exchange server in cleartext using HTTP.

Port

Communication port number.

Domain Name

Domain name provided for the Microsoft Exchange server account, which can be changed.

Logon Name

This is the account name used to log on to the Microsoft Exchange server. The value is dependent on the AD/Exchange configuration. For example, it is either ctsappaccount@mycompany.com or ctsappaccount.

SMTP LHS

This is the left hand side (LHS) of the SMTP address for the account specified by the Logon Name. If the full SMTP address is ctsappsmtp@mycompany.com enter ctsappsmtp in this field.

Password

Password used to access the Microsoft Exchange server account, which can be changed.

Certificate

Use the field to provide a trust certificate for new Microsoft Exchange server.

Number of Meetings Per Query

The maximum number of meetings that CTS-Manager can retrieve from the Exchange server for each query. Cisco recommends that once set it not be modified.


Re-sync Operations

The Re-sync Operations area tells you when information in the Microsoft Exchange server database was last updated with meetings scheduled for a particular room.

When mismatched information in the databases causes meeting conflicts or there are other problems that prevent a meeting from being launched successfully, this area of the Microsoft Exchange window allows you to synchronize information between Microsoft Exchange and the CTS-Manager database. Synchronization takes time and system resources to accomplish and should be done only when necessary.

To synchronize information between Microsoft Exchange and the CTS-Manager database:


Step 1 Check the boxes next to the rooms to select them. To synchronize information for all meeting rooms, check the box next to Room Name in the display header.

Step 2 Click Re-sync to start the operation.

Once you've begun the Re-sync operation the Service Status field displays a Sync progress indicator showing the progress of the Re-sync operation by percentage.

Step 3 Once the synchronization operation completes, click Refresh to update the display.

Step 4 Once the synchronization operation completes, click Refresh to update the display.


Table 8-4 describes the information displayed in this area of the Microsoft Exchange window.


Note A maximum of 100 rooms are displayed per page. If you have more than 100 rooms registered with Cisco TelePresence Manager you can click the Next button to display the additional rooms.


Table 8-4 Microsoft Exchange Server Synchronization Report

Field
Description

Room Name

Name of the meeting room. Click the arrow in the header of the Room Name column to sort the list in ascending or descending alphabetical order.

Last Synchronization Time

Time the synchronization operation was started.

Subscription Status

Status of the synchronization operation. Click the arrow in the header of the Room Name column to sort the list in ascending or descending alphabetical order.

Room Filter

This allows you to filter your rooms to be displayed.


Initialization for IBM Domino Deployments


Step 1 At the console running Microsoft Explorer, type the Cisco TelePresence Manager server name or the IP address. See the following example if upgrading your system to 1.5 release.

https://7835 server hostname or IP address

Note If Installing a new CTS-Manager system, the server hardware version is 7845.


Step 2 The Initial Preferences window is displayed. Choose the timezone from the drop-down menu. The timezone you choose should be the one you are located in. Click Continue.

Figure 8-11 Initial Preferences Window

Step 3 At the product page that appears, click on Cisco TelePresence Manager.

Step 4 At the login page, enter the username and password created during installation.

The Cisco TelePresence Manager initial window appears with several fields already populated from the installation process and click Next.

Step 5 The Calendar Server Selection window is displayed. See Figure 8-12.

Choose IBM Domino for this deployment and click Next.

Figure 8-12 Calendar Server Selection Window

Step 6 The LDAP Access Setting window opens. See Figure 8-13. Fill in the fields and click Test Connection.

The system tests the connection information. A popup window opens and displays "Connection .... Verified." Click OK, then click Next.

Note If the system cannot verify the connection, the popup window directs the user to re-enter the information.

Figure 8-13 LDAP Access Setting Window

Explanation of LDAP Access Setting Fields

Lightweight Directory Access Protocol (LDAP) is a protocol definition for accessing directories. The LDAP Access Settings window specifies LDAP Active Directory server settings that are used by Cisco TelePresence Manager to access the directory information. This window contains the following fields:

Host

The hostname is an alias that is assigned to an IP address for identification.

Enter a hostname that is unique to your network.

The hostname consists of up to 64 characters and can contain alphanumeric characters and hyphens, using English characters. International characters are not recognized.

Bind Method

The bind method is the type of security required.

Secure—Secure Socket Layer (SSL) connection requires the Distinguished Encoding Rules (DER) Certificate for the LDAP server. You must complete the Certificate field on this window before you can proceed.

Normal—The Cisco TelePresence Manager communicates with the LDAP server in cleartext using HTTP. In normal mode, you do not need to complete the Certificate field.

Port

The default port for secure SSL connection is 636.

The default port for normal connection for a single server is 389.

Default Context

Default Context is the context from which the LDAP queries are performed. To change the default context, choose it in the Fetch DNs drop-down list adjacent to this field.

Username

The username provides identification of the user to the LDAP server.

The format must be in the LDAP fully qualified domain name (FQDN) format.

Examples: cn=administrator, cn=users, dc=<mydomain>, dc=com

Append default context

Check this box to avoid typing in the LDAP Access username manually, keeping the requirements of the LDAP FQDN format. If this box is not checked, you must append the information in the Default Context field.

Password

The user password allows access to the LDAP server.

The password must contain at least six characters and maximum 31 characters and should be unique using English characters only. It must start with a lowercase alphanumeric character. International characters are not valid.

Certificate

The certificate is a digital representation of user or device attributes, including a public key, that is signed with an authoritative private key.

Step 7 The LDAP User Auth Setting window is displayed. See Figure 8-14.

LDAP user containers should be added so that users are unique in these containers having no user overlap. If users belong to multiple user containers, for example, sales and HR, then only one container should be specified. If not the user, then the login to email link will fail. If the container at the organizational level is specified which with include everyone, then no other user container should be specified for the email link login to work. Fill in the fields and click Verify Container DN.

The system tests the container information. A popup window opens and displays "User container <...> validated successfully." Click OK, then Next.


Note If the system cannot verify the container information, the popup window directs the user to re-enter the information.


Figure 8-14 LDAP User Authorization Settings Window

Explanation of LDAP User Auth Setting Fields

The LDAP User Auth Setting window contains the following fields:

User Containers

The FQDN format name of the LDAP container in which Cisco TelePresence Manager can find the list of users.

Append default context

Check this box to meet the requirements of the LDAP FQDN format, or type in the Default Context after the User Container name yourself.

Step 8 The Field Mapping window is displayed. See Figure 8-15.

The fields should be populated with information you have already entered.

Figure 8-15 Field Mappings Window

Explanation of Field Mappings Fields

These attributes are used by the Domino LDAP server to retrieve the user's e-mail and display name information. For most of the Domino deployments, this information does not have to be changed. If this information is stored in other attributes in the LDAP server, use the following steps to change the mapping:


Caution The object and attribute mappings for Domino/Directory Server deployments are listed in Table 8-5 and cannot be changed after installing and configuring CTS-Manager.

Table 8-5 LDAP Objects and Attributes 

Application Object

Application Attribute

LDAP Object Class

LDAP Attribute

Person

 

EmailID

Person

cn

 

DisplayName

Person

cn

(for releases after 1.5)

Mail

Person

cn



Note For more information about Field Mapping, see the Cisco TelePresence Manager online help.


Step 9 When all information has been entered, click View Sample Data.

A popup window opens and displays the data that has been entered, see Figure 8-16. Review the information and verify that it is correct and complete, and click Close.

A popup window opens and displays the message "Does the data look correct to you?"

Click OK, then click Next.

Figure 8-16 System Configuration - LDAP Server

Step 10 The Cisco Unified CM window is displayed. See Figure 8-17.

Fill in the fields and click Test Connection.

The system tests the connection information. A popup window opens and displays "Connection to <....> Server was Verified." Click OK, then click Next.


Note If the system cannot verify the connection, the popup window directs the user to reenter the information.


Figure 8-17 Cisco Unified CM Window

Explanation of Cisco Unified Communications Manager Fields

Host

Host is the hostname or IP address of the Cisco Unified Communications Manager server host.

Username

Username is the username for the application user for the Cisco Unified Communications Manager server.

Password

The password allows the user to access the Cisco Unified Communications Manager.

Certificate

The certificate is a digital representation of user or device attributes, including a public key, that is signed with an authoritative private key.


IBM Domino Calendar

The IBM Domino window next appears. See Figure 8-18.

Fill in the fields and click Test Connection.

The system tests the connection information. A popup window opens and displays the message "Connection to <....> Server was Verified." Click OK, then click Next.


Note If the system cannot verify the connection, the popup window directs the user to reenter the information.


Figure 8-18 IBM Domino Calendar Window

Explanation of IBM Domino Fields

Host

Host is the hostname or IP address of the IBM Domino host.

Bind Method

The bind method indicates the desired level of security.

Secure—Secure Socket Layer (SSL) connection requires the Distinguished Encoding Rules (DER) Certificate for the IBM Domino server. You must complete the Certificate field on this window before you can proceed.

Normal—The CTS-Manager communicates with the IBM Domino server in cleartext using HTTP.


Note If you selected Secure bind method, this value is required.


Port

The default value is 80.

Organization Name

This field requires a sequence of case-insensitive ASCII labels separated by dots (for example, "cisco.com")—defined for subtrees in the Internet Organization Name System and used in other Internet identifiers, such as hostnames, mailbox names, and URLs.

Username

The username provides login access to the IBM Domino server.

Password

The user password allows access to the IBM Domino server.

Polling Interval (minutes)

This is the amount of time between intervals that the CTS-Manager will poll for Calendar information. The interval times for polling are from minimum of 1 to a maximum of 360 minutes.

Certificate

A certificate is a digital representation of user or device attributes, including a public key, that is signed with an authoritative private key. In a self-signature, the signature can be verified using the public key contained in the certificate.


Note Click the Browse... button to choose the IBM Domino server SSL certificate.
If you selected Secure bind method, this value is required.


After filling in all the fields, click on the Test Connection to make sure that all the data in the fields have been properly entered.

If at any time you encounter problems, go to Chapter 13, Troubleshooting Cisco TelePresence Manager to see how to correct the problem.

Dashboard for Verification of Installation Status

Go to the Dashboard window to verify installation and to check the status of the system services. In addition, you would choose Dashboard to provide a snapshot of meetings that are scheduled for the day in addition to showing the status of system services. This is a good place to monitor meetings and equipment. Click highlighted links in this window for quick access to other windows that provide meeting and room-scheduling functions.

Figure 8-19 describes the dashboard report information. To update the reports, click Refresh.

Figure 8-19 Cisco TelePresence Manager Support - Dashboard Window

Table 8-6 Dashboard Report

Field
Description or Setting

System Time

Day, date, and time in coordinated universal time (UTC, formerly known as Greenwich mean time or GMT).

Local Time

Local day, date, and time.

Today's Meetings

Status of current and upcoming meetings:

With Error—Reports the number of meetings that have errors.

All Meetings—All meetings scheduled for today.

Click the link associated with each report to go to the Scheduled Meetings window.

Devices

Status report of the following devices:

Cisco TelePresence rooms—Clicking the link displays the Status tab in the Support > Rooms window.

Multipoint Conference Units (MCUs)—Clicking the link displays the Support > Multipoint Conference Unit window and filters the list to those MCUs with an error status.

Cisco Unified CM—Clicking the link displays the Support > Unified CM window.

Note An error status may be reported if the connection to Cisco Unified CM was caused by a network outage. You can remove the error status by restarting CTS-Manager.

Services

Status report of following system services:

Calendar Server

LDAP Server

Room Phone UI

Database

Multipoint Conference

Discovery

Status is either OK or is a highlighted link listing the number of errors. You can click a link to see further status information and resolve problems. You can also pass your mouse over a highlighted link to see a brief description of the error.

Uptime

Status reporting uptime since the last restart.

Services refers to the list of services above.

TelePresence Engine refers to the Cisco TelePresence database engine.

System Platform refers to the hardware host for CTS-Manager.