Table Of Contents
System Messages
System Message Overview
System Messages By Source
SVR Messages
DISK Messages
LDAP Messages
RMGR Messages
SNS Messages
SOAP Messages
CERT Messages
SMTP Messages
LCAL Messages
CCS Messages
MEDIA Messages
POST Messages
EXEMGR Messages
System Messages
October 2011
•
System Message Overview
•
System Messages By Source
System Message Overview
When trying to find documentation for a particular system message, consider the following:
•
The system messages in this appendix are grouped by the CTRS component that generated them. For example, all LDAP messages appear in the same section.
•
Each system message condition has a severity level. From most severe to least severe, the severity levels are the following:
–
Alert
–
Critical
–
Error
–
Warning
–
Info
•
Some system messages in this appendix include "%s," "%d," "$1," "$2," or "$3," which are variables. When these variables appear in the CTRS administration interface or in the system log files, they are replaced by a text string that provides specific information about the condition or a numerical value, such as a dial number.
•
You can resolve some conditions that are described in the system messages by correcting network configuration or connectivity issues. On occasion, you might not be able to resolve a condition by following the recommended action. In such cases, collect CTRS log files and contact your technical support representative. If the condition also involves other devices in your network, for example, a CTS endpoint, collect the log files for those devices whenever possible.
System Messages By Source
The following sections present information on these system messages:
•
SVR Messages—general server
•
DISK Messages—disk manager
•
LDAP Messages—Lightweight Directory Access Protocol
•
RMGR Messages—recording manager module
•
SNS Messages—Cisco Show and Share
•
SOAP Messages—web services Simple Object Access Protocol
•
CERT Messages—certificate management
•
SMTP Messages—email manager
•
LCAL Messages—messages about publishing or deleting locales
•
CCS Messages—call control system
•
MEDIA Messages—media
•
POST Messages—post-processing
•
EXEMGR Messages—execution manager
SVR Messages
INTERNAL_ERROR
Severity
Error
Message
The system has encountered an unexpected condition ($1)
Recommendation
Contact your support team.
Application Name and Message Code
SVR 1000
CONFIG_PARSER_ERROR
Severity
Critical
Message
Unable to parse system configuration file '$1' because $2.
Recommendation
The system configuration file cannot be processed. Contact your support team.
Application Name and Message Code
SVR 1001
DISK Messages
CTRS_VIDEO_EXPORT_NO_SPACE
Severity
Critical
Message
There is no enough space for video export. Current available space on '$1' is $2 KB. The size of to-be exported video is $3 KB"
Recommendation
There is not enough space on the remote server for video export. Contact your support team.
Application Name and Message Code
DISK 1700
CTRS_VIDEO_EXPORT_START
Severity
Info
Message
The recordings exported to $1 was started.
Recommendation
No action is required.
Application Name and Message Code
DISK 1701
CTRS_VIDEO_EXPORT_END
Severity
Info
Message
The recordings exported to '$1' was finished. Detailed export report was emailed to administrator
Recommendation
No action is required.
Application Name and Message Code
DISK 1702
CTRS_VIDEO_IMPORT
Severity
Info
Message
%s
Recommendation
The character string indicates the status of recording import. No action is required.
Application Name and Message Code
DISK 1703
CTRS_DISK_ALERT_NOTIFICATION
Severity
Critical
Message
Disk Level Reached Above Threshold
Recommendation
The CTRS disk space has reached a threshold. Contact your support team.
Application Name and Message Code
DISK 1704
CTRS_DISK_ALERT_ERROR
Severity
Critical
Message
Could Not Obtain Disk Usage Stats
Recommendation
The system is unable to obtain disk usage statistics. Contact your support team.
Application Name and Message Code
DISK 1705
CTRS_DISK_ALERT_CRITICAL_LEVEL
Severity
Critical
Message
Disk Hit Critical Threshold. All Recording Sessions Dropped.
Recommendation
Contact your support team.
Application Name and Message Code
DISK 1706
CTRS_DISK_ALERT_EMAIL_ADDRESSES
Severity
Warning
Message
No Email Addresses Configured To Alert
Recommendation
No email addresses are configured in alerts management. Configure email addresses so that CTRS administrators receive notifications about disk space usage.
Application Name and Message Code
DISK 1707
LDAP Messages
CTRS_LDAP_CONFIGURATION_NO_HOST
Severity
Critical
Message
Ldap Hostname Not Configured
Recommendation
Include a valid LDAP hostname in the CTRS administrative interface.
Application Name and Message Code
LDAP 1400
CTRS_LDAP_AUTHENTICATION_NO_CONNECTION
Severity
Critical
Message
Unable to connect to `$1'
Recommendation
CTRS is unable to connect to the LDAP server. Verify connectivity and whether or not the LDAP server is operating properly.
Application Name and Message Code
LDAP 1401
CTRS_LDAP_AUTHENTICATION_NO_LDAP_MANAGER
Severity
Critical
Message
Could Not Obtain LDAP Manager
Recommendation
Contact your support team.
Application Name and Message Code
LDAP 1402
CTRS_LDAP_AUTHENTICATION_CONFIG
Severity
Critical
Message
No default email domain configured
Recommendation
Configure a default email domain.
Application Name and Message Code
LDAP 1403
CTRS_LDAP_AUTHENTICATION_NO_AUTH
Severity
Critical
Message
Could Not Obtain LDAP Authenticator
Recommendation
Contact your support team.
Application Name and Message Code
LDAP 1404
RMGR Messages
CTRS_RECMGR_SESSION_PACKET_LOSS
Severity
Error
Message
Recording Session [$1,%2] heavy packet loss, recording unrecoverable
Recommendation
No action is required.
Application Name and Message Code
RMGR 1200
CTRS_RECMGR_SESSION_INIT
Severity
Error
Message
Recording Session [$1,$2] error while in init
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1201
CTRS_RECMGR_SESSION_PROGRESS
Severity
Error
Message
Recording Session [$1,$2] error while in progress
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1202
CTRS_RECMGR_SESSION_TEARDOWN
Severity
Error
Message
Recording Session [$1,$2] error while in teardown
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1203
CTRS_RECMGR_SESSION_FINISHING
Severity
Error
Message
Recording Session [$1,$2] error while in finishing
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1204
CTRS_RECMGR_SESSION_CLEANUP
Severity
Info
Message
Cleaning up Active Sessions
Recommendation
No action is required.
Application Name and Message Code
RMGR 1205
CTRS_RECMGR_CONFIGURATION
Severity
Critical
Message
HD and SD are both disabled. Recording aborted
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1206
CTRS_RECMGR_SESSION_TIMER
Severity
Info
Message
Recording Session [$1,$2] has exceeded maximum call duration. Stopping Session
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1207
CTRS_DISK_ALERT_REMINDER
Severity
Warning
Message
Above Threshold. Please Reduce Disk Usage
Recommendation
Contact your support team.
Application Name and Message Code
RMGR 1208
SNS Messages
CTRS_SNS_INVALID_CREDENTIALS
Severity
Critical
Message
Invalid Show and Share Credentials.
Recommendation
Contact the Cisco Show and Share administrator for valid credentials.
Application Name and Message Code
SNS 1300
CTRS_SNS_INVALID_HOSTNAME
Severity
Critical
Message
Invalid Show and Share Host
Recommendation
Contact the Cisco Show and Share administrator for a valid host.
Application Name and Message Code
SNS 1301
CTRS_SNS_NO_CONNECTIVITY
Severity
Critical
Message
No Connectivity to Show and Share Server.
Recommendation
Contact Show and Share administrator to validate path to server.
Application Name and Message Code
SNS 1302
CTRS_SNS_API_ERROR
Severity
Critical
Message
$1 API Request Error
Recommendation
An error occurred with a Cisco Show and Share API request. The API request error is specified in the message. Contact your support team.
Application Name and Message Code
SNS 1303
CTRS_SNS_INVALID_ENDUSER
Severity
Critical
Message
Invalid Show and Share User $1
Recommendation
An invalid end user was set to Cisco Show and Share. Contact your support team.
Application Name and Message Code
SNS 1304
CTRS_SNS_UPLOAD_ERROR
Severity
Critical
Message
Show and Share Upload Error User $1 Recording ID $2
Recommendation
A condition prevented video upload to Cisco Show and Share. Contact your support team.
Application Name and Message Code
SNS 1305
CTRS_SNS_EMAIL_ERROR
Severity
Critical
Message
Show and Share Email Error $1 Recording ID $2
Recommendation
An email to the end user was not sent. Contact your support team.
Application Name and Message Code
SNS 1306
SOAP Messages
CTRS_CTS_SOAP_REQUEST_PLAYBACK
Severity
Critical
Message
Stopped Playback Session for $1. Problem starting playback
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1800
CTRS_CTS_SOAP_REQUEST_PLAYBACK_INVALID_USER
Severity
Critical
Message
Aborted Replaying for $1. Unauthorized User $2 Attempting to Play $3.
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1801
CTRS_CTS_SOAP_REQUEST_PLAYBACK_NO_HD_FILE
Severity
Critical
Message
Aborted Replaying for $1. User $2 Attempting to Play $3, But no HD File Available.
Recommendation
No high-definition file is available for playback. Contact your support team.
Application Name and Message Code
SOAP 1802
CTRS_CTS_SOAP_REQUEST_RECORDING
Severity
Critical
Message
Aborted Recording Session for $1. Error starting recording
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1803
CTRS_CTS_SOAP_REQUEST_RECORDING_NO_DISK
Severity
Critical
Message
Aborted Recording Session for $1. No Disk Available
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1804
CTRS_CTS_SOAP_REQUEST_RECORDING_NO_PORTS
Severity
Warning
Message
Aborted Recording Session for $1. No Ports Available
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1805
CTRS_CTS_SOAP_REQUEST_PLAYBACK_NO_PORTS
Severity
Warning
Message
Aborted Playback Session for $1. No Ports Available
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1806
CTRS_CTS_SOAP_REQUEST_RECORDING_REPEAT
Severity
Warning
Message
Aborted Recording Session for $1. A repeat request to record from a remote participant
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1807
CTRS_CTS_SOAP_REQUEST_PLAYBACK_REPEAT
Severity
Warning
Message
Aborted Playback Session for $1. A repeat request to playback from a remote participant
Recommendation
Contact your support team.
Application Name and Message Code
SOAP 1808
CTRS_CTSMAN_WS_INVALID_RESPONSE
Severity
Error
Message
The multiple CTRS web service request returns invalid response. $1
Recommendation
No action is required. This issue is handled by the software.
Application Name and Message Code
SOAP 1820
CERT Messages
CERT_LOAD_ERROR
Severity
Error
Message
Unable to load certificate because $1.
Recommendation
Follow the recommendation in the message, and try the operation again.
Application Name and Message Code
CERT 1900
CERT_LOAD_EXTENSION_ERROR
Severity
Error
Message
Invalid certificate file name '$1'. Valid certificate file extensions are .cer and .der.
Recommendation
Try to load a valid certificate file.
Application Name and Message Code
CERT 1901
SMTP Messages
CTRS_USER_DATABASE_ACCESS
Severity
Critical
Message
Failed to access user database
Recommendation
Contact your support team.
Application Name and Message Code
SMTP 1600
CTRS_SMTP_SECURE_MAIL
Severity
Critical
Message
Smtp secure mail cannot be sent
Recommendation
Contact your support team.
Application Name and Message Code
SMTP 1601
CTRS_SMTP_SEND_MAIL
Severity
Critical
Message
Failed to send mail to '$1
Recommendation
Contact your support team.
Application Name and Message Code
SMTP 1602
CTRS_SMTP_INVALID_HOSTNAME
Severity
Critical
Message
Smtp hostname id invalid
Recommendation
Contact your support team.
Application Name and Message Code
SMTP 1603
CTRS_SMTP_SECURE_CREDENTIALS
Severity
Critical
Message
Username or Password is not configured
Recommendation
Contact your support team.
Application Name and Message Code
SMTP 1604
CTRS_SMTP_CONFIGURATION
Severity
Critical
Message
SMTP Hostname Not Configured
Recommendation
Contact your support team.
Application Name and Message Code
SMTP 1605
LCAL Messages
CTRS_LCAL_MODIFIED
Severity
Info
Message
$1
Recommendation
Locales have been modified. No action is required.
Application Name and Message Code
LCAL 2000
CCS Messages
DIAL_OUT
Severity
Info
Message
CTRS dialed out to URI=%s
Recommendation
No action is required.
Application Name and Message Code
CCS 2000
DIAL_IN
Severity
Info
Message
CTRS received dial in from URI=%s
Recommendation
No action is required.
Application Name and Message Code
CCS 2001
HANG_UP
Severity
Info
Message
CTRS sent hang up to remote participants
Recommendation
No action is required.
Application Name and Message Code
CCS 2002
LOCAL_HOLD
Severity
Info
Message
CTRS sent hold to remote participants
Recommendation
No action is required.
Application Name and Message Code
CCS 2003
REMOTE_HOLD
Severity
Info
Message
CTRS received hold from remote participant
Recommendation
No action is required.
Application Name and Message Code
CCS 2004
LOCAL_RESUME
Severity
Info
Message
CTRS sent resume to remote participants
Recommendation
No action is required.
Application Name and Message Code
CCS 2005
REMOTE_RESUME
Severity
Info
Message
CTRS received resume from remote participant
Recommendation
No action is required.
Application Name and Message Code
CCS 2006
LOCAL_REINVITE
Severity
Info
Message
CTRS sent reinvite to remote participants
Recommendation
No action is required.
Application Name and Message Code
CCS 2007
REMOTE_REINVITE
Severity
Info
Message
CTRS received reinvite from remote participant
Recommendation
No action is required.
Application Name and Message Code
CCS 2008
LOCAL_CANCEL
Severity
Info
Message
CTRS sent cancel to remote participants
Recommendation
No action is required.
Application Name and Message Code
CCS 2009
REMOTE_CANCEL
Severity
Info
Message
CTRS received cancel from remote participant
Recommendation
No action is required.
Application Name and Message Code
CCS 2010
CREATE_MSG_QUEUE_FAIL
Severity
Info
Message
System Error -- Could not create %s message queue
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2011
FIND_MSG_QUEUE_FAIL
Severity
Info
Message
System Error -- Could not find %s message queue
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2012
MSG_RCV_ERROR
Severity
Info
Message
System Error -- Message receive error %s
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2013
MSG_SEND_ERROR
Severity
Info
Message
System Error -- Message send error %s
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2014
UCM_CONFIG_INCOMPLETE
Severity
Info
Message
System Error -- Unified CM/Access Configuration is incomplete
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2015
TRANSACTION_ID_WRAP
Severity
Info
Message
System Error -- Transaction ID wrapped around
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2016
BW_NEG_FAIL
Severity
Info
Message
Bandwidth negotiation failed, cause = %d, calling number = %s
Recommendation
Check the bandwidth and video quality configuration on the endpoint.
Application Name and Message Code
CCS 2017
MAX_PARTICIPANTS
Severity
Info
Message
Call being terminated due to maximum participants exceeded
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2018
QUALITY_MISMATCH
Severity
Info
Message
Call being terminated due to quality mismatch
Recommendation
No action is required.
Application Name and Message Code
CCS 2019
PROCESS_STARTED
Severity
Info
Message
System -- Process started
Recommendation
No action is required.
Application Name and Message Code
CCS 2020
DIAL_NUM_NONEXISTENT
Severity
Info
Message
Call being terminated as dialed number does not exist
Recommendation
Verify that the dialed number is correct. Ensure that the Cisco Unified CM trunk settings are correct.
Application Name and Message Code
CCS 2021
XMLRPC_INIT_FAIL
Severity
Info
Message
System Error -- Failed to create XML/RPC interface
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2022
QUALITY_MISMATCH
Severity
Info
Message
Call being terminated due to quality mismatch
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2023
INTEROP_FAIL
Severity
Info
Message
CTRS does not support interop. Cannot join interop meeting
Recommendation
No action is required.
Application Name and Message Code
CCS 2024
UCM_CONFIG_READ_ERROR
Severity
Info
Message
Configuration Error -- Cannot read UCM configuration file
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2025
MAC_ADDRESS_READ_ERROR
Severity
Info
Message
Configuration Error -- Cannot get primary MAC address, CCS halting
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2026
MAC_ADDRESS_WRITE_ERROR
Severity
Info
Message
Configuration Error -- Cannot set MAC address in configuration table, CCS halting
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2027
IP_ADDRESS_READ_ERROR
Severity
Critical
Message
Cannot get primary IP address, CCS halting
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2028
UCM_CONFIG_ERROR
Severity
Error
Message
Error in Unified CM configuration file
Recommendation
Verify that the Cisco Unified CM configuration in the administrative UI is correct.
Application Name and Message Code
CCS 2029
NO_UCM_CONFIG
Severity
Warning
Message
Unified CM IP address not in Unified CM configuration file
Recommendation
Verify that the Cisco Unified CM configuration in the administrative UI is correct.
Application Name and Message Code
CCS 2030
ACCESS_NOT_CONFIG
Severity
Warning
Message
Access name not in the Unified CM configuration file
Recommendation
Verify that the Cisco Unified CM configuration in the administrative UI is correct.
Application Name and Message Code
CCS 2031
RESUME_FAIL
Severity
Error
Message
Resume participant returned failure
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2032
DISCONNECT
Severity
Info
Message
Call from %s being disconnected
Recommendation
No action is required.
Application Name and Message Code
CCS 2034
PLAY_FINISH
Severity
Info
Message
Endpoint %s finished playback
Recommendation
No action is required.
Application Name and Message Code
CCS 2035
RECV_NOT_ACCEPTABLE
Severity
Info
Message
Dialing %s received 488 Not Acceptable Here from Unified CM. Check SIP trunk config.
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2037
RECV_FORBIDDEN
Severity
Info
Message
Dialing %s received 403 Forbidden from Unified CM. Check SIP trunk config.
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2039
NUM_NOT_FOUND
Severity
Info
Message
Dialed Number %s does not exist, Number Not Found recv from Unified CM
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2040
QUALITY_MISMATCH
Severity
Info
Message
Failed to replay video %s since remote participant %s has insufficient bandwidth
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2041
SPAWN_MEDIA_FAIL
Severity
Critical
Message
Media Process (RMA) failed to spawn for call %s
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2042
XMLRPC_INIT_FAIL
Severity
Critical
Message
XmlRpc listen socket for server could not be opened
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2043
NO_ACCESS_NAME
Severity
Critical
Message
Access name not defined in ccm config file
Recommendation
Contact your support team.
Application Name and Message Code
CCS 2044
NEG_QUALITY
Severity
Info
Message
Call dial=%s recid=%s negotiated quality=%d
Recommendation
No action is required.
Application Name and Message Code
CCS 2045
SECURITY_MISMATCH
Severity
Info
Message
Failed to setup session due to security mismatch with remote participant %s
Recommendation
Check the security configuration of the CTRS and the remote participant.
Application Name and Message Code
CSS 2046
SERVICE_UNAVAILABLE
Severity
Critical
Message
Service is unavailable. Call dial=%s failed.
Recommendation
Check security and the trunk configuration of the CTRS. Potential mismatch possible between CTRS configuration and the Cisco Unified CM configuration.
Application Name and Message Code
CSS 2047
MEDIA Messages
FILE_INIT_FAIL
Severity
Alert
Message
File %s failed to initialize
Recommendation
Check previous alarms to help determine the cause of this condition.
Application Name and Message Code
MEDIA 3000
FILE_CLOSE_FAIL
Severity
Alert
Message
File %s failed to close
Recommendation
Check previous alarms to help determine the cause of this condition.
Application Name and Message Code
MEDIA 3001
FILE_OPTIMIZE_FAIL
Severity
Alert
Message
File %s failed to optimize
Recommendation
Play the recording without optimization to evaluate its quality.
Application Name and Message Code
MEDIA 3002
FILE_OPEN_FAIL
Severity
Alert
Message
File %s failed to open
Recommendation
Check previous alarms to help determine the cause of this condition.
Application Name and Message Code
MEDIA 3003
REMOTEHOST_RESOLVE_FAIL
Severity
Alert
Message
Failed to resolve remote hostname %s
Recommendation
Verify that the remote hostname is correct.
Application Name and Message Code
MEDIA 3004
OVERRUN
Severity
Alert
Message
Received too many frames in jitter buffer, unable to recover
Recommendation
Monitor to see if the condition is temporary. It is possible that media processor could not handle the load, or a network burst occurred.
Application Name and Message Code
MEDIA 3005
UNDERRUN
Severity
Alert
Message
Lost too many frames, unable to recover
Recommendation
Monitor to see if the condition is temporary. It is possible that media processor could not handle the load, or a network condition occurred.
Application Name and Message Code
MEDIA 3006
CONNECTION_LOSS
Severity
Alert
Message
Lost network connection with remote side
Recommendation
Check the network connection between endpoints.
Application Name and Message Code
MEDIA 3007
UNKNOWN_MEDIA_FORMAT
Severity
Alert
Message
Unknown media format %s
Recommendation
Contact your support team.
Application Name and Message Code
MEDIA 3008
PROCESS_INIT_FAIL
Severity
Alert
Message
Failed to spawn media process
Recommendation
Contact your support team.
Application Name and Message Code
MEDIA 3009
RECORDING_CLOSE
Severity
Alert
Message
Recording %s saved, duration %d seconds
Recommendation
No action is required.
Application Name and Message Code
MEDIA 3010
RECORDING_CLOSE_FAIL
Severity
Alert
Message
Recording not saved, duration %d seconds too short
Recommendation
Contact your support team.
Application Name and Message Code
MEDIA 3011
NEG_TIMEOUT
Severity
Alert
Message
Call being terminated due to media timeout
Recommendation
Try again. It is possible that media negotiation failed timed out because of a network condition.
Application Name and Message Code
MEDIA 3012
SSRC_COLLISION
Severity
Warning
Message
SSRC collision. More than one media source had the same source identifier.
Recommendation
Retry the call.
Application Name and Message Code
MEDIA 3013
NO_MEDIA
Severity
Warning
Message
No media received for session calling number %s
Recommendation
Contact your support team.
Application Name and Message Code
MEDIA 3014
READ_ERROR
Severity
Warning
Message
Error reading mp4 file %s
Recommendation
Download the recording and play with any player.
Application Name and Message Code
MEDIA 3015
SAMPLE_ERROR
Severity
Warning
Message
Error reading mp4 sample in mp4 file %s
Recommendation
Download the recording and play with any player.
Application Name and Message Code
MEDIA 3016
INVALID_DIR
Severity
Warning
Message
Invalid media direction %d
Recommendation
Contact your support team.
Application Name and Message Code
MEDIA 3017
POST Messages
MSG_RCV_ERROR
Severity
Info
Message
System Error -- Message receive error %s
Recommendation
Contact your support team.
Application Name and Message Code
POST 5000
CREATE_MSG_QUEUE_FAIL
Severity
Info
Message
System Error -- Could not create %s message queue
Recommendation
Contact your support team.
Application Name and Message Code
POST 5001
EXEMGR Messages
ALARM_EXECMGMT_STARTED
Severity
Info
Message
Execution Manager have started all CTRS processes
Recommendation
No action is required.
Application Name and Message Code
EXEMGR 6000
ALARM_EXECMGMT_SHUTDOWN
Severity
Info
Message
Execution Manager received signal=%d, shutdowns all CTRS processes now
Recommendation
No action is required.
Application Name and Message Code
EXEMGR 6001
ALARM_PROCESS_EXIT
Severity
Critical
Message
Execution Manager detected a process(%s exit=%d) exit, will try restarting CTRS processes shortly
Recommendation
No action is required.
Application Name and Message Code
EXEMGR 6002
ALARM_PROCESS_DEAD
Severity
Critical
Message
Execution Manager detected a process(%s signal=%d) dead, will try restarting CTRS processes shortly
Recommendation
No action is required.
Application Name and Message Code
EXEMGR 6003
ALARM_PROCESS_ABORT
Severity
Critical
Message
Execution Manager detected a process(%s %s=%d) abort, will try shutdown CTRS processes shortly
Recommendation
No action is required.
Application Name and Message Code
EXEMGR 6004
ALARM_EXECMGMT_ABORT
Severity
Critical
Message
Execution Manager is aborted because %s
Recommendation
No action is required.
Application Name and Message Code
EXEMGR 6005