Table Of Contents

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - R - S - T - U - V - W -

Index

A

activation 6-9, A-6

status A-7

Activation Code 6-7, A-7

ActiveUpdate 2-7

proxy settings 5-3

server 8-8

administrator

e-mail address 6-2

maximum notifications/hour 6-2

notifications A-6

password 8-5, A-4

approved senders 3-8

B

Base License 1-1, 1-11, A-7

blocked senders 3-9

C

Cisco ASDM/Trend Micro GUI access 2-7

Cisco TAC

contacting 8-37

clock setup 2-1

collecting logs A-15

command line interface

installing via A-1

components

manual update 5-2

scheduled update 5-2

updating 5-1

view version and build A-9

component status 2-4

compressed file handling 3-2, 4-2

configuration

backup 6-3

export 6-4

import 6-4

reset via CLI A-18

confirming the installation A-8

connection settings 6-1

content filtering 3-9

enabling 3-9, 3-11

D

Damage Cleanup Services C-1

date/time settings A-6

view A-9

DCS C-1

default mail scanning settings 3-1

defaults

restore factory A-12

default values 1-8

default Web and FTP scanning settings 4-1

device

reimaging A-1

disclaimer 3-7

displaying system information A-14

DNS lookup 2-7

documentation 1-3

E

EICAR test virus 2-3

e-mail notifications 3-4

Email Reputation 3-10

Exiting the Setup Wizard A-18

F

failover 6-5

checklist 6-5

notification when peer is down 6-6

synchronize with peer 6-6

false positive

troubleshooting 8-9

features and benefits of Trend Micro for Cisco CSC SSM 1-2

file blocking 4-5

by file name extension 4-6

by group type 4-5

G

glossary 1-4

grayware

defined 4-4

detecting 3-3

H

HyperTerminal A-2

I

incoming/outgoing SMTP mail 3-2

incoming domain A-6

incoming mail domain 3-7

inline notifications 3-4

installation

confirmation A-8

handling failure at stages of 8-4

steps 8-1

IntelliScan 3-3

IntelliTrap 3-3

IP address

pinging A-18

J

Joke Programs 8-16

K

Knowledge Base 1-4, 8-16

L

large file handling 4-2

large files 4-2, 8-12

license

informational links 6-9

renewing the license 6-9

license expiration date 6-7

license feature table 1-11

local list 4-7

logging in without going through ASDM 8-14

logs 5-4

collecting A-15

M

management console

default view 8-15

timeout 8-14

management port 2-7

access control A-17

console access settings A-17

manual update 5-2

MARS C-12

message filter 3-1

message filtering 3-7

message size 3-9

N

navigation panel 1-6

network settings A-5

view or modify A-9

notifications

content-filtering violations 3-10

file blocking 4-6

for SMTP/POP3 events 3-4

modifying 3-5

types of 3-4

using tokens in 3-5

O

online help 1-9

contents 1-10

context-sensitive 1-3

general help 1-3

index 1-10

links in 1-10

popup blocking 1-10

search feature 1-10

P

packet capture 8-7

packet traces

collecting A-16

password A-4

change A-11

recovery 8-5

reset A-10

Password-reset policy

modify A-11

pattern file

troubleshooting 8-8

phishing

example of 4-7

Phishing Encyclopedia 8-16

PhishTrap 4-8

ping IP A-17

Plus License 1-2, 1-11, A-7

popup blocking 1-10

product activation 6-9

product upgrade 6-6

proxy settings for ActiveUpdate 5-3

R

reimaging

CSC SSM A-1

reimaging or recovery of CSC module 8-8

risk ratings 8-17

root account A-13

S

Safe Computing Guide 8-17

Save button 1-8

Scams and Hoaxes 8-16

Scan by specified file extensions 4-2

scanning

testing with EICAR 2-3

verify it is operating 2-2

scheduled update 5-2

seats 6-7

Security Information Center 8-16

service status

restart A-10

view A-10

view or modify A-10

setup wizard 1-2

exiting A-18

SOCKS4 5-3

spam

troubleshooting 8-9

spam filtering

enabling in SMTP and POP3 3-8

spyware

detecting 3-3

Spyware/Grayware advisories 8-16

spyware/grayware detection

enabling for SMTP and POP3 3-3

stamp

spam identifier 8-9

valid characters 8-9

Status LED 2-6

flashing 8-14

synchronization

auto-synchronization feature 6-6

with peer 6-6

Syslog 2-7

syslog 5-4

enabling 5-4

viewing from ASDM 5-4

syslog entries 8-17

system information

view A-14

T

tab behavior 1-7

terminal session A-2

test files 8-17

tld 3-7

TLS, using 3-8

tooltips 1-9

TrendLabs 8-17

troubleshooting

activation 8-4

cannot create spam identifier 8-9

cannot log on 8-5

cannot update pattern file 8-8

CSC SSM throughput is less than ASA 8-15

delay in HTTP connection 8-6

downloading large files 8-12

false positives must be zero 8-9

FTP download does not work 8-7

installation 8-1

logging in without going through ASDM 8-14

management console timed out 8-14

recovering a lost password 8-5

restarting scanning service 8-13

spam not being detected 8-8

SSM cannot communicate with ASDM 8-14

Status LED flashing 8-14

summary status and log entries out of sync 8-6

too many false positives 8-9

too much spam 8-9

virus detected but not cleaned 8-10

virus scanning not working 8-10

Web site access slow or inaccessible 8-6

troubleshooting tools A-13

U

upload settings

modify A-16

URL blocking 4-7

via local list 4-7

via pattern file (PhishTrap) 4-8

URL filtering 4-9

categories 4-9

reclassify URL 4-10

rules 4-10

schedule work/leisure time 4-10

settings 4-9

URL rating lookups 2-7

URLs

Knowledge Base site 1-4, 8-16

Trend Micro Virus Submission Wizard site 8-10

Virus Information Center site 8-16

V

Virus Encyclopedia 8-16

Virus Map 8-16

Virus Primer 8-17

W

Webmail scanning 4-5

Webmaster tools 8-17

Weekly Virus Report 8-17

white papers (Trend Micro) 8-17

Windows updates 8-12

work/leisure time 4-10