Table A-1 Service Alarms
Item
|
Name
|
Description
|
is-correlation-allowed
|
correlate
|
is-ticketable
|
severity
|
weight
|
1
|
HSRP group status changed
|
|
true
|
true
|
true
|
MAJOR
|
720
|
• Primary HSRP interface is not active/Primary HSRP interface is active
|
Sent when an active HSRP group member is not active anymore, a link was shut down
|
•Secondary HSRP interface is not active/
Secondary HSRP interface is active
|
Secondary member of an HSRP group is active.
|
2
|
BGP process down/
BGP process up
|
When the BGP process is shut down on a device.
|
true
|
false
|
true
|
CRITICAL
|
850
|
3
|
All ip interfaces down
Active ip interfaces found
|
Sent when all IP interfaces configured above a physical port change operating status to down.
|
true
|
true
|
true
|
MAJOR
|
750
|
4
|
Interface status down/up
|
Sent when an IP interface changes operating status to down.
|
true
|
true
|
true
|
MAJOR
|
|
•interface status down connection
|
Sent when an IP interface changes operating status to down on a point to point link.
|
500
|
•interface status down non connection
|
Sent when an IP interface changes operating status to down on a multipoint link.
|
700
|
| |
•interface status down GRE tunnel
|
Sent when an IP interface changes operating status to down on a GRE tunnel link.
|
45
|
5
|
Card out/in
|
Card in, card out.
|
true
|
true
|
true
|
MAJOR
|
100 000
|
•sub card out
|
Sub card out.
|
1000
|
6
|
Link down/up
|
Link down, link up.
|
true
|
true
|
true
|
CRITICAL
|
850
|
•link down due to admin down
|
Sent when an administrator shuts down one of the ports on one of the ends.
|
false
|
•link down due to card
|
Sent when a card is removed from one of the sides.
|
true
|
•link down due to oper down
|
Sent when there is an operational error between the endpoints.
|
true
|
•link down on unreachable
|
Sent when one of the devices is unreachable.
|
true
|
•link down flapping
|
Sent when a link is down and is in a flapping state.
|
true
|
7
|
Component Unreachable
|
The component is no longer reachable.
|
true
|
true
|
true
|
MAJOR
|
600
|
8
|
CPU Over Utilized
|
The device CPU percentage has passed the configured threshold.
|
false
|
false
|
true
|
MAJOR
|
0
|
9
|
Memory Over Utilized
|
The device memory utilization has passed the configured threshold.
|
false
|
false
|
true
|
MAJOR
|
0
|
10
|
Device Unsupported
|
The device is not supported in Cisco ANA.
|
false
|
false
|
true
|
CRITICAL
|
0
|
11
|
Discard Packets
|
The port discard packets value has passed the configured settings.
|
false
|
true
|
true
|
MINOR
|
0
|
12
|
Dropped Packets
|
The port dropped packets value has passed the configured settings.
|
false
|
false
|
true
|
MINOR
|
0
|
13
|
MPLS interface removed/MPLS interface added
|
When the MPLS interface is removed and there is no MPLS TE tunnel on the same interface.
|
true
|
false
|
true
|
MAJOR
|
700
|
14
|
Card Down/Up
|
When the card status changes from an OK state, to a non-OK state (whether this state is admin-down, disable, loading-IOS etc.).
|
true
|
false
|
true
|
MAJOR
|
100 000
|
15
|
Port Down
|
Port down.
|
true
|
false
|
true
|
MAJOR
|
100 000
|
•Port down card out
|
The port is down as the entire card is out.
|
true
|
900
|
•Port down flapping
|
The port is down and is in a flapping state.
|
false
|
100 000
|
16
|
Rx Over Utilized
|
The percentage of the traffic on the port passed the configured threshold.
|
false
|
true
|
true
|
MINOR
|
0
|
17
|
Tx Over Utilized
|
The percentage of the traffic on the port passed the configured threshold.
|
false
|
true
|
true
|
MINOR
|
0
|
18
|
BGP Neighbor Loss
|
When a BGP neighbor's state has changed from established to any other state or an entry is found for a neighbor that no longer exists.
|
true
|
true
|
true
|
MAJOR
|
800
|
19
|
Cloud Problem
|
A problem in an unmanned segment.
|
true
|
false
|
true
|
MAJOR
|
2000
|
20
|
Concurrent Backup and Primary Port
|
Backup and primary ports are up.
|
false
|
false
|
true
|
MAJOR
|
0
|
21
|
Backup Warning
|
Warning ticket for backup interface being up after a predefined period of time.
|
false
|
true
|
true
|
INFO
|
0
|
22
|
Broken LSP discovered
|
When the MPLS black hole's backward flow meets LSE components on the edge of the core.
|
false
|
true
|
true
|
MAJOR
|
0
|
23
|
MPLS Black hole found
|
When a BGP (destination) entry in the label switching table becomes untagged. This event is created per outgoing interface and nextHop.
|
true
|
true
|
true
|
WARNING
|
650
|
24
|
Layer 2 Tunnel Down
|
When a martini tunnel goes down.
|
false
|
true
|
true
|
MINOR
|
0
|
25
|
MPLS TE Tunnel Down/Flapping
|
When a traffic engineering tunnel goes down.
|
true
|
true
|
true
|
MAJOR
|
800
|
26
|
GRE Tunnel Down/
GRE Tunnel Up
|
When the state of an IP interface for a GRE tunnel edge is identified as Down or Up.
|
true
|
true
|
true
|
MAJOR
|
50
|
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