Improving Citizen Services

Discover an innovative and smart way for governments to connect with citizens.

Improving Citizen Services

Help Citizens Access the Services They Need

Give citizens convenient, cost-effective, face-to-face access to government representatives and services from remote locations with Cisco Remote Expert Smart Solution for Government Services. Remote Expert Manager software, a touch screen monitor, and a document scanner, all conveniently located in the point of delivery (POD), make sharing documents and collaborating together simple.

Place a POD in a convenient location close to citizen residences and workplaces and reduce both the cost of serving the public and your carbon footprint.

Benefits

  • High-quality citizen services delivered remotely yet in a face-to-face interaction
  • Virtual pool of experts in a centralized environment, maximizing the effectiveness and reach of their knowledge base
  • Fast and easy access to expert government services thus increasing citizen engagement and satisfaction
  • Cost reduction through real estate consolidation resulting from centralization of expert resources
  • Carbon footprint reduction and better traffic flow management as citizens no longer need to travel long distances to government centers

Features

  • Facilitates sessions that are easy to initiate and maintain
  • Identifies, locates, and connects experts with citizens for specific government services
  • Provides high-quality audio and video for citizen interaction with experts, delivering an immersive and collaborative experience
  • Enables experts to conduct a complete service transaction including document sharing and printing

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