Helping people in disaster and crisis situations is an important element of Cisco's social investment strategy. According to the Corporate Social Responsibility Monitor in 2006, 85 percent of Americans surveyed feel that large companies should contribute "a fair amount" or "a great deal" to disaster relief efforts.

Cisco is known for giving back generously in times of crisis, and we proudly partner with the American Red Cross and its International Red Cross and Red Crescent partners worldwide to support their disaster relief efforts. As a company, we assess the areas of greatest need and respond with a combination of technology, human expertise, and cash donations.

Disaster Relief Facts for FY2006

In response to the earthquake in Pakistan, Cisco employees, the Cisco Systems Foundation, and Cisco itself contributed more than $1.02 million. We also donated products and volunteer services, including Net Relief mobile communications kits, through NetHope.

In a period of 100 days, Cisco made a difference for people affected by Hurricanes Katrina and Rita:

• " Employees contributed more than $1.85 million for hurricane relief, which was matched by Cisco Systems Foundation and the Tosa Foundation for a total of more than $3.7 million.
• Cisco committed $1 million to response and recovery efforts and donated approximately $1.04 million worth of Cisco products.
• We quickly provided the American Red Cross with routers, switches, and wireless devices, prioritizing this life-threatening situation over our standard customer orders.
• A Katrina relief team made up of Cisco employees worked around the clock to deploy communications equipment to more than 300 Red Cross shelters. Our technology was used to connect family members and provide a means for establishing individual evacuation plans, as well as to support shelters by deploying a remote access network and increase the Red Cross's bandwidth to allow for the increased number of online donations.
• Cisco partnered with One Economy to set up KatrinaHelpCenter.org to provide disaster response and assistance information to people affected by the hurricane.
• The Red Cross trained 125 Cisco employees and deployed them to the disaster area. The Red Cross staff also trained 170 Cisco employees in San Jose, who then answered calls on a rotating basis. Overall, 3,000 calls were routed to Cisco and volunteers spent more than 800 hours volunteering in the call center.