VISION AND STRATEGY
No. Question/Indicator Coverage Heading Found in Report at:
Vision and Stategy
1.1 Statement of the organization's vision and strategy regarding its contribution to sustainable development Yes Responsibility and Dedication and Cisco's Legacy to Society
1.2 Statement from the CEO (or equivalent senior manager) describing key elements of the report Yes Responsibility and Dedication and Cisco's Legacy to Society

PROFILE
No. Question/Indicator Coverage Heading Found in Report at:
Company Profile
2.1 Name of reporting organization Yes About This Report
2.2 Major products and/or services, including brands if appropriate Yes Products and Services
2.3 Operational structure of the organization —
2.4 Description of major divisions, operating companies, subsidiaries, and joint ventures —
2.5 Countries in which the organization's operations are located —
2.6 Nature of ownership; legal form —
2.7 Nature of markets served Yes Products and Services
2.8 Scale of the reporting organization Yes Our Global Workforce and
Key Financial Data
2.9 List of stakeholders, key attributes of each, and relationship to the reporting organization Yes Internal Stakeholder Feedback and
External Stakeholder Feedback
Report Scope
2.10 Contact person(s) for the report, including e-mail and web addresses —
2.11 Reporting period (e.g., fiscal/calendar year) for information provided Yes About This Report
2.12 Date of most recent previous report (if any) —
2.13 Boundaries of report (countries/regions, products/services, divisions/facilities/joint ventures/subsidiaries) and any specific limitations on the scope Yes About This Report
2.14 Significant changes in size, structure, ownership, or products/services that have occurred since the previous report Yes About This Report
2.15 Basis for reporting on joint ventures, partially owned subsidiaries, leased facilities, outsourced operations, and other situations that can significantly affect comparability from period to period and/or between reporting organizations Yes About This Report
2.16 Explanation of the nature and effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods) —
2.17 Decisions not to apply GRI principles or protocols in the preparation of the report —
2.18 Criteria/definitions used in any accounting for economic, environmental, and social costs and benefits —
2.19 Significant changes from previous years in the measurement methods applied to key economic, environmental, and social information —
2.20 Policies and internal practices to enhance and provide assurance about the accuracy, completeness, and reliability that can be placed on the sustainability report —
2.21 Policy and current practice with regard to providing independent assurance for the full report —
2.22 Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available) —

GOVERNANCE STRUCTURE AND MANAGEMENT SYSTEMS
No. Question/Indicator Coverage Heading Found in Report at:
Governance Structure and Management Systems
3.1 Governance structure of the organization, including major committees under the board of directors that are responsible for setting strategy and for oversight of the organization —
3.2 Percentage of the board of directors that are independent, non-executive directors —
3.3 Process for determining the expertise board members need to guide the strategic direction of the organization, including issues related to environmental and social risks and opportunities —
3.4 Board-level processes for overseeing the organization's identification and management of economic, environmental, and social risks and opportunities —
3.5 Linkage between executive compensation and achievement of the organization's financial and non-financial goals (e.g., environmental performance, labor practices) —
3.6 Organizational structure and key individuals responsible for oversight, implementation, and audit of economic, environmental, social, and related policies Yes Citizenship Governance
3.7 Mission and values statements, internally developed codes of conduct or principles, and polices relevant to economic, environmental, and social performance and the status of implementation Yes Our Commitment
United Nations Global Compact
3.8 Mechanisms for shareholders to provide recommendations or direction to the board of directors —
Stakeholder Engagement
3.9 Basis for identification and selection of major stakeholders Yes Listening to Stakeholders
3.10 Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group Yes Listening to Stakeholders
3.11 Type of information generated by stakeholder consultations Yes Internal Stakeholder Feedback and
External Stakeholder Feedback
3.12 Use of information resulting from stakeholder engagements Yes Listening to Stakeholders
Overarching Policies and Management Systems
3.13 Explanation of whether and how the precautionary approach or principle is addressed by the organization —
3.14 Externally developed, voluntary economic, environmental, and social charters, sets of principles, or other initiatives to which the organization subscribes or which it endorses Yes United Nations Global Compact
Issue: Internet Neutrality
Issue: Internet Use and Human Rights
Energy Efficiency
Hazardous Substances
Accessibility
Global Education Initiative
New Partnership for Africa's Development
3.15 Principal memberships in industry and business associations, and/or national/international advocacy organizations —
3.16 Policies and/or systems for managing upstream and downstream impacts Yes Citizenship Governance
3.17 Reporting organization's approach to managing indirect economic, environmental, and social impacts resulting from its activities Yes Issue: Privacy
Issue: Internet Use and Human Rights
Accessibility
Cisco and Society
3.18 Major decisions during the reporting period regarding the location of, or changes in, operations —
3.19 Programs and procedures pertaining to economic, environmental, and social performance Yes Citizenship Governance
3.20 Status of certification pertaining to economic, environmental, and social management systems Yes Management Systems

ECONOMIC PERFORMANCE INDICATORS
No. Question/Indicator Coverage Heading Found in Report at:
Customers
EC1 Net sales Yes Key Financial Data
EC2 Geographic breakdown of markets Yes Key Financial Data
Suppliers
EC3 Cost of all goods, materials, and services purchased —
EC4 Percentage of contracts that were paid in accordance with agreed terms, excluding agreed penalty arrangements —
EC11 Supplier breakdown by organization and country —
Employees
EC5 Total payroll and benefits (including wages, pension, other benefits, and redundancy payments) broken down by country or region —
Providers of Capital
EC6 Distributions to providers of capital broken down by interest on debt and borrowings, and dividends on all classes of shares, with any arrears of preferred dividends to be disclosed —
EC7 Increase/decrease in retained earnings at end of period —
Public Sector
EC8 Total sum of taxes of all types paid broken down by country —
EC9 Subsidies received broken down by country or region —
EC10 Donations to community, civil society, and other groups broken down in terms of cash and in-kind donations per type of group Yes Cisco's Financial Contributions
EC12 Total spent on non-core business infrastructure development Yes Cisco Networking Academy
Indirect Economic Impacts
EC13 The organization's indirect economic impacts Yes Cisco and Society

ENVIRONMENT PERFORMANCE INDICATORS
No. Question/Indicator Coverage Heading Found in Report at:
Materials
EN1 Total materials use other than water, by type —
EN2 Percentage of materials used that are wastes (processed or unprocessed) from sources external to the reporting organization Yes Lifecycle Management
Energy
EN3 Direct energy use segmented by primary source. Yes Energy Use and Greenhouse Gas Emissions
EN4 Indirect energy use —
EN17 Initiatives to use renewable energy sources and to increase energy efficiency Yes Responsible Operations
Energy Use and Greenhouse Gas Emissions
EN18 Energy consumption footprint of major products —
EN19 Other indirect (upstream/downstream) energy use and implications —
Water
EN5 Total water use —
EN20 Water sources and related ecosystems/habitats significantly affected by use of water —
EN21 Annual withdrawals of ground and surface water as a percent of annual renewable quantity of water available from the sources —
EN22 Total recycling and reuse of water Yes Reducing Water Use
Biodiversity
EN6 Location and size of land owned, leased, or managed in biodiversity-rich habitats —
EN7 Description of the major impacts on biodiversity associated with activities and/or products and services in terrestrial, freshwater, and marine environments —
EN23 Total amount of land owned, leased, or managed for production activities or extractive use —
EN24 Amount of impermeable surface as a percentage of land purchased or leased —
EN25 Impacts of activities and operations on protected and sensitive areas —
EN26 Changes to natural habitats resulting from activities and operations and percentage of habitat protected or restored —
EN27 Objectives, programmes, and targets for protecting and restoring native ecosystems and species in degraded areas —
EN28 Number of IUCN Red List species with habitats in areas affected by operations —
EN29 Business units currently operating or planning operations in or around protected or sensitive areas —
Emissions, Effluents, and Waste
EN8 Greenhouse gas emissions Yes Energy Use and Greenhouse Gas Emissions
EN9 Use and emissions of ozone-depleting substances —
EN10 NOx, SOx, and other significant air emissions by type —
EN11 Total amount of waste by type and destination Yes Water, Food, and Waste Management
EN12 Significant discharges to water by type —
EN13 Significant spills of chemicals, oils, and fuels in terms of total number and total volume —
EN30 Other relevant indirect greenhouse gas emissions Yes Employee Travel
EN31 All production, transport, import, or export of any waste deemed "hazardous" under the terms of the Basel Convention Annex I, II, III, and VIII —
EN32 Water sources and related ecosystems/habitats significantly affected by discharges of water and runoff. —
Suppliers
EN33 Performance of suppliers relative to environmental components of programmes and procedures described in response to Governance Structure and Management Systems section (Section 3.16) Yes Supply Chain Management
Products and Services
EN14 Significant environmental impacts of principal products and services Yes Energy Use and Greenhouse Gas Emissions
EN15 Percentage of the weight of products sold that is reclaimable at the end of the products' useful life and percentage that is actually reclaimed Yes Lifecycle Management
Compliance
EN16 Incidents of and fines for non-compliance with all applicable international declarations/ conventions/treaties, and national, sub-national, regional, and local regulations associated with environmental issues —
Transport
EN34 Significant environmental impacts of transportation used for logistical purposes —
Overall
EN Total environmental expenditures by type —

SOCIAL PERFORMANCE INDICATORS: Labor Practices and Decent Work
No. Question/Indicator Coverage Heading Found in Report at:
Employment
LA1 Breakdown of workforce, where possible, by region/country, status (employee/non-employee), employment type (full time/part time), and by employment contract (indefinite or permanent/fixed term or temporary). Also identify workforce retained in conjunction with other employers (temporary agency workers or workers in co-employment relationships), segmented by region/country Yes Our Global Workforce
LA2 Net employment creation and average turnover segmented by region /country —
LA12 Employee benefits beyond those legally mandated Yes Flexibility and Productivity
Employee Well-Being
Labor/Management Relations
LA3 Percentage of employees represented by independent trade union organizations or other bona fide employee representatives broken down geographically OR percentage of employees covered by collective bargaining agreements broken down by region/country —
LA4 Policy and procedures involving information, consultation, and negotiation with employees over changes in the reporting organization's operations (e.g., restructuring) —
LA13 Provision for formal worker representation in decision-making or management, including corporate governance —
Health and Safety
LA5 Practices on recording and notification of occupational accidents and diseases, and how they relate to the ILO Code of Practice on Recording and Notification of Occupational Accidents and Diseases Yes Health and Safety
LA6 Description of formal joint health and safety committees comprising management and worker representatives and proportion of workforce covered by any such committees —
LA7 Standard injury, lost day, and absentee rates and number of work-related fatalities (including subcontracted workers) Yes Health and Safety
LA8 Description of policies or program (for the workplace and beyond) on HIV/AIDS —
LA14 Evidence of substantial compliance with the ILO Guidelines for Occupational Health Management Systems Yes Health and Safety
LA15 Description of formal agreements with trade unions or other bona fide employee representatives covering health and safety at work and proportion of the workforce covered by any such agreements —
Training and Education
LA9 Average hours of training per year per employee by category of employee Yes Training and Development
LA16 Description of programs to support the continued employability of employees and to manage career endings Yes Employee Well-Being
LA17 Specific policies and programs for skills management or for lifelong learning Yes Training and Development
Leadership Fellows Program
Diversity and Opportunity
LA10 Description of equal opportunity policies or programs, as well as monitoring systems to ensure compliance and results of monitoring Yes Employee Diversity
LA11 Composition of senior management and corporate governance bodies (including the board of directors), including female/male ratio and other indicators of diversity as culturally appropriate Yes Employee Diversity

SOCIAL PERFORMANCE INDICATORS: Human Rights
No. Question/Indicator Coverage Heading Found in Report at:
Human Rights Strategy and Management
HR1 Description of policies, guidelines, corporate structure, and procedures to deal with all aspects of human rights relevant to operations, including monitoring mechanisms and results Yes Issue: Internet Use and Human Rights
HR2 Evidence of consideration of human rights impacts as part of investment and procurement decisions, including selection of suppliers/contractors —
HR3 Description of policies and procedures to evaluate and address human rights performance within the supply chain and contractors, including monitoring systems and results of monitoring Yes Issue: Internet Use and Human Rights
Supply Chain Management
HR8 Employee training on policies and practices concerning all aspects of human rights relevant to operations Yes Issue: Internet Use and Human Rights
Non-discrimination
HR4 Description of global policy and procedures/programs preventing all forms of discrimination in operations, including monitoring systems and results of monitoring Yes United Nations Global Compact
Issue: Internet Use and Human Rights
Freedom of Association and Collective Bargaining
HR5 Description of freedom of association policy and extent to which this policy is universally applied independent of local laws, as well as description of procedures/programs to address this issue Yes United Nations Global Compact
Issue: Internet Use and Human Rights
Child Labor
HR6 Description of policy excluding child labor Yes United Nations Global Compact
Issue: Internet Use and Human Rights
Forced and Compulsory Labor
HR7 Description of policy to prevent forced and compulsory labor and extent to which this policy is visibly stated and applied as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring Yes United Nations Global Compact
Issue: Internet Use and Human Rights
Disciplinary Practices
HR9 Description of appeal practices, including, but not limited to, human rights issues —
HR10 Description of non-retaliation policy and effective, confidential employee grievance system (including, but not limited to, its impact on human rights). —
Security Practices
HR11 Human rights training for security personnel —
Indigenous Rights
HR12 Description of policies, guidelines, and procedures to address the needs of indigenous people —
HR13 Description of jointly managed community grievance mechanisms/authority —
HR14 Share of operating revenues from the area of operations that are redistributed to local communities —

SOCIAL PERFORMANCE INDICATORS: Society
No. Question/Indicator Coverage Heading Found in Report at:
Community
SO1.1 Description of policies to manage impacts on communities in areas affected by activities Yes Cisco and Society
SO1.2 Description of procedures/programs to address the impacts on communities in areas affected by activities, including monitoring systems and results of monitoring Yes Accessibility
Supplier Diversity
Cisco and Society
SO4 Awards received relevant to social, ethical, and environmental performance Yes Accessibility
Examples of FY2006 Volunteer Activities
Bribery and Corruption
SO2 Description of the policy, procedures/management systems, and compliance mechanisms for organizations and employees addressing bribery and corruption Yes United Nations Global Compact
Political Contributions
SO3 Description of policy, procedures/management systems, and compliance mechanisms for managing political lobbying and contributions —
SO5 Amount of money paid to political parties and institutions whose prime function is to fund political parties or their candidates. —
Competition and Pricing
SO6 Court decisions regarding cases pertaining to anti-trust and monopoly regulations —
SO7 Description of policy, procedures/management systems, and compliance mechanisms for preventing anti-competitive behavior —

SOCIAL PERFORMANCE INDICATORS: Product Responsibility
No. Question/Indicator Coverage Heading Found in Report at:
Customer Health and Safety
PR1 Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring Yes Hazardous Substances
PR4 Number and type of instances of non-compliance with regulations concerning customer health and safety, including the penalties and fines assessed for these breaches —
PR5 Number of complaints upheld by regulatory or similar official bodies to oversee or regulate the health and safety of products and services —
PR6 Voluntary code compliance, product labels or awards with respect to social and/or environmental responsibility that the reporter is qualified to use or has received Yes Suppliers
Products and Services
PR2 Description of policy, procedures/management systems, and compliance mechanisms related to product information and labeling Yes Energy Efficiency Standards
PR7 Number and type of instances of non-compliance with regulations concerning product information and labeling, including any penalties or fines assessed for these breaches —
PR8 Description of policy, procedures/management systems, and compliance mechanisms related to customer satisfaction, including results of surveys measuring customer satisfaction. Identify geographic areas covered by policy —
Advertising
PR9 Description of policies, procedures/management systems, and compliance mechanisms for adherence to standards and voluntary codes related to advertising —
PR10 Number and types of breaches of advertising and marketing regulations —
Respect for Privacy
PR3 Description of policy, procedures/management systems, and compliance mechanisms for consumer privacy Yes Issue: Privacy
PR11 Number of substantiated complaints regarding breaches of consumer privacy —
Report Contents