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Product Overview
Connect customers, employees, and business partners with the right person, the first time. Cisco® Unified Attendant Console Standard gives corporate operators and receptionists the tools they need to handle incoming calls efficiently and professionally. This desktop application communicates directly with Cisco Unified Communications Manager to control the operator's phone. It makes it fast and easy to answer calls and transfer them to people across your organization.
Cisco Unified Attendant Console Standard pairs with Cisco Unified IP Phones, and is supported on Cisco Unified Communications Manager and Cisco Business Edition 6000 platforms.
Features and Benefits
Cisco Unified Attendant Console Standard is simple to set up and easy to use. It gives you a smooth transition path from the Cisco Unified Communications Manager Attendant Console. And it offers some great new features, including:
• Searchable speed dials
• Jabber® presence in the directory (if you use the Jabber application)
• Modern user interface
• No server to deploy and maintain
Table 1 lists additional features and benefits of Cisco Unified Attendant Console Standard.
Table 1. Features and Benefits
Platform Compatibility
Cisco Unified Attendant Console Standard Version 10.0 is compatible with Cisco Unified Communications Manager Versions 7.1(5) through 10.0. Cisco Unified Communications Manager Express is not supported.
System Requirements
Table 2 lists the minimum system requirements for Cisco Unified Attendant Console Standard.
Table 2. System Requirements
Warranty Information
Find warranty information on Cisco.com on the Product Warranties page.
Ordering Information
Each desktop installation of Cisco Unified Attendant Console Standard requires a license. To place an order, go to How to Buy. You can download software here.
Table 3 gives ordering information for Cisco Unified Attendant Console Standard.
Table 3. Ordering Information
Cisco Services
Cisco Services make networks, applications, and the people who use them work better together.
Today, the network is a strategic platform in a world that demands better integration between people, information, and ideas. The network works better when services, together with products, create solutions aligned with business needs and opportunities.
The unique Cisco Lifecycle approach to services defines the requisite activities at each phase of the network lifecycle to help ensure service excellence. With a collaborative delivery methodology that joins the forces of Cisco, our skilled network of partners, and our customers, we achieve the best results.
For More Information
For more information about Cisco Unified Attendant Console Standard, visit http://www.cisco.com/go/cuac for the Product Home Page or contact your local Cisco account representative.
To download a free trial of Cisco Unified Attendant Console Standard, visit http://www.cisco.com/go/ac. After downloading and installing Cisco Unified Attendant Console Standard, you may register for a free 60-day evaluation license for the product.