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Product Overview
Cisco Jabber™ is a unified communications application that lets you be more productive from anywhere on a broad array of devices. Find the right people, see if and how they are available, and collaborate using your preferred method.
Today's global, distributed work environment has resulted in significant challenges for workers, making it harder to connect with the right people and significantly increasing the quantity and modes of communications. Organizations of all sizes are striving to improve communications in order to retain customers, compete for new business, control costs, and grow their business globally.
Cisco Jabber for Windows streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, desktop sharing, and conferencing capabilities securely into one client on your desktop. Cisco Jabber for Windows delivers highly secure, clear, and reliable communications. It offers flexible deployment models, is built on open standards, and integrates with commonly used desktop applications. You can communicate and collaborate effectively from anywhere you have an Internet connection (Figure 1).
Features and Benefits
Figure 1. Cisco Jabber for Windows
Reduce Communication Delays with Presence and Contact Information
Cisco Jabber enables you to see the availability of co-workers and colleagues within and outside your organization. You can immediately see who is offline, available, away, on a call, or in a do-not-disturb state. You can create customized availability states, such as "in a customer meeting", to provide added context. Contact cards provide additional contact information and multiple options for initiating communications. These capabilities help reduce communication delays and result in faster decision making and enhanced productivity.
Quickly Communicate with Borderless Enterprise-Class Instant Messaging
Instant messaging is an important communication option that lets you efficiently interact in today's multitasking business environment. Cisco Jabber delivers enterprise-class instant messaging capabilities that are based on the Extensible Messaging and Presence Protocol (XMPP). The solution provides personal and group chat so you can quickly connect with your business colleagues. Chat history and server-based logging capabilities allow you to view the content of prior chats and to store messages for convenience, compliance, and regulation purposes. Instant messaging is integrated with other communication capabilities so you can simply move between chats, audio conversations, and web conferences. You can even share presence and send instant messages to people outside your organization who may not be using Cisco Jabber. The enterprise-class instant messaging capabilities of Cisco Jabber provide more efficient, highly secure, flexible, and borderless collaboration.
Bring Business-Class IP Telephony to the Desktop
Cisco Jabber delivers business-quality voice and video to your desktop. Powered by the market-leading Cisco® Unified Communications Manager, Cisco Jabber is a soft phone with wideband and high-fidelity audio, standards-based high-definition video (720p), and desk phone control features. These features mean that high-quality and high-availability voice and video telephony is available at all locations and to users' desk phones, soft clients, and mobile devices. Cisco Jabber makes voice communications simple, clear, and reliable (Figure 2).
Figure 2. High-Definition Video with Integrated Audio Controls
Accelerate Team Performance with Multiparty Conferencing and Collaboration
Cisco Jabber provides for smooth escalation to desktop sharing or Cisco WebEx® conferencing and collaboration solutions. You can instantly share documents and expand chats and conversations to multiparty voice, video, and web conferencing.
Collaborate from Common Business Applications
You can access the capabilities of the Cisco Jabber application from common desktop applications such as Microsoft Outlook, including lighting up presence and click-to-communicate (instant message and audio and video calling) capabilities. For certain versions of Microsoft Outlook, you can use the Microsoft contact card click-to-communicate icons directly from within the application to save time and streamline workflows because you can view user availability and initiate communications such as personal and group voice, video, and chat sessions without having to switch between applications.
Table 1 outlines features and benefits that apply to Cisco Jabber for Windows Version 9.6.
Table 1. Features and Benefits
1 Feature available for on-demand deployment only.
2 Feature available for on-premises deployment only.
System Requirements
Table 2 outlines system requirements that apply to Cisco Jabber for Windows Version 9.6.
Table 2. System Requirements
Table 3 outlines system requirements for Cisco Unified Communications.
Table 3. Cisco Unified Communications System Requirements
Warranty Information
Find warranty information on Cisco.com at the Product Warranties page.
Ordering Information
Cisco Jabber for Windows is a single client that can connect to either the Cisco Collaboration Cloud or the Cisco Unified Presence Server for IM and Presence. The ordering mechanism will vary based on the deployment model selected.
To order Cisco Jabber for Windows hosted in the Cisco Collaboration Cloud, please review the WebEx Global Price List.
To order Cisco Jabber for Windows deployed on the Cisco Unified Presence Server, please visit the Cisco Ordering Home Page. For complete ordering information, refer to Table 4.
Cisco Jabber for Windows is a part of Cisco Unified Workspace Licensing. Please visit http://www.cisco.com/go/workspace_licensing for more information and to determine whether Cisco Unified Workspace licensing is appropriate for your organization.
To download software, visit the Cisco Software Center.
Table 4. Cisco Jabber for Windows Ordering Information
* Please refer to Cisco Unified Presence Server ordering information at Cisco Ordering Home Page to get more details about the IM-only bundle option.
Note:
• With each order of Cisco Jabber for Windows (deployed on the Cisco Unified Presence Server), you will receive a product authorization key (PAK) and a document confirming your purchase and notifying you of the location for downloading the software.
• All Cisco Unified IP Phones, including Cisco Jabber for Windows, require the purchase of a phone technology license.
• Cisco Jabber for Windows (deployed on the Cisco Unified Presence Server) is available as part of the Cisco eDelivery application. With Cisco eDelivery, partners can assist customers in managing and downloading their software license entitlement documentation, including Right To Use, End User License Agreement, and License Claim Form, through the email channel rather than relying on paper delivery.
Cisco Unified Communications Services
Cisco and our certified partners can help you deploy a highly secure, resilient Cisco Unified Communications Solution so you can meet aggressive deployment schedules and accelerate your business advantage. The Cisco portfolio of services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks.
The unique Cisco lifecycle approach to services defines the requisite activities at each phase of the solution lifecycle. Customized planning and design services focus on creating a solution that meets your business needs. Award-winning technical support increases operational efficiency. Remote management services simplify day-to-day operations, and optimization services enhance solution performance as your business needs change.
For More Information
For more information about the Cisco Jabber application, visit http://www.cisco.com/go/jabber or contact your local Cisco account representative.