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Cisco Unified Communications Manager (CallManager)

End-of-Sale and End-of-Life Announcement for the Cisco Unified CallManager 4.0

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Cisco© announces the end-of-sale and end-of life dates for the Cisco Unified CallManager 4.0. The last day to order the affected product(s) is May 15, 2008. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Cisco Unified Communications Manager (previously known as Cisco Unified CallManager) is the call-control component of the Cisco Unified Communications system. Cisco Unified Communications Manager extends enterprise communications features and capabilities to packet telephony network devices such as IP phones, video, media-processing devices, voice-over-IP (VoIP) gateways, and rich-media applications.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified CallManager 4.0

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

November 15, 2007

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 15, 2008

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

August 13, 2008

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

May 15, 2009

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

May 15, 2009

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

August 11, 2010

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

May 15, 2011


HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product
Part Number

Replacement Product Description

CM4.0-4.1-K9-SUP=

SW CallMgr 4.0 Upgrade To 4.1 For SMARTnet

There is currently no replacement product available for this product.

  

CM4.0-4.1-K9-UPG=

SW CallMgr 4.0 to 4.1(3) Upgrade For SASU

There is currently no replacement product available for this product.

  

CM4.0-4.1-U-K9=

SW CallMgr 4.0 To 4.1 Upgd, All Supported Servers

There is currently no replacement product available for this product.

  

CM4.0-4.2-K9-SUP=

CallManager 4.0 Upgrade To 4.2 For SMARTnet

There is currently no replacement product available for this product.

  

CM4.0-4.2-K9-UPG=

CallManager 4.0 Upgrade To 4.2 For SASU

There is currently no replacement product available for this product.

  

CM4.0-4.2-U-K9=

SW CallMgr 4.0 to 4.2 Upgd, All supported servers

There is currently no replacement product available for this product.

  

CM4.0-K9-320G4-1

SW Only, CallManager 4.0 For HP DL320-G4

There is currently no replacement product available for this product.

  

CM4.0-K9-320G5

SW Only, Unified CallMgr 4.0, HP DL320-G5, 1000 User

CM4.3-K9-320G5

SW Only, Unified CallMgr
4.3 For HP DL320-G5,
1000 User

CM4.0-K9-380G4-1

SW Only, Unified CallMgr 4.0 For HP DL380-G4 /1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-380G4-1D

SW Only, Unified CallMgr 4.0 For HP DL380-G4 /2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-380G5-1

SW Only, Unified CallMgr 4.0, HP DL380-G5 1CPU, 2500 User

CM4.3-K9-380G5-1

SW Only, Unified CallMgr 4.3, HP DL380-G5 1CPU, 2500 User

CM4.0-K9-380G5D-1

SW Only, Unified CallMgr 4.0, HP DL380-G5 2CPU, 5000 User

CM4.3-K9-380G5D-1

SW Only, Unified CallMgr 4.3, HP DL380-G5 2CPU, 5000 User

CM4.0-K9-7815-I2

SW Only, CallMgr 4.0 For MCS-7815-I2 / MCS-7815-I1, 300 Usr

There is currently no replacement product available for this product.

  

CM4.0-K9-7815-I2SE

SW Only, CallMgr 4.0 For MCS-7815-I2 / MCS-7815-I1, 100 Usr

There is currently no replacement product available for this product.

  

CM4.0-K9-7815=

SW CallMgr 4.0, MCS 7815

There is currently no replacement product available for this product.

  

CM4.0-K9-7815I2-1

SW Only, CallManager 4.0 For MCS 7815-I2, 300 User

There is currently no replacement product available for this product.

  

CM4.0-K9-7815I2S-1

SW Only, CallManager 4.0 For MCS 7815-I2, 100 User

There is currently no replacement product available for this product.

  

CM4.0-K9-7815R=

SW CallMgr 4.0, Redundant MCS-7815

There is currently no replacement product available for this product.

  

CM4.0-K9-7815SE

SW CallMgr 4.0, MCS-7815, 100 Svr Usr Lic

There is currently no replacement product available for this product.

  

CM4.0-K9-7815SE=

SW CallMgr 4.0, MCS-7815, 100 Svr Usr Lic

There is currently no replacement product available for this product.

  

CM4.0-K9-7816-H3

SW Only, Unified CallMgr 4.0 For MCS 7816-H3, 300 User

CM4.3-K9-7816-H3

SW Only, Unified CallMgr 4.3 For MCS 7816-H3, 300 User

CM4.0-K9-7816-H3S

SW Only, Unified CallMgr 4.0 For MCS 7816-H3, 100 User

CM4.3-K9-7816-H3S

SW Only, Unified CallMgr 4.3 For MCS 7816-H3, 100 User

CM4.0-K9-7816-I3

SW Only, Unified CallMgr 4.0 For MCS 7816-I3, 300 User

CM4.3-K9-7816-I3

SW Only, Unified CallMgr 4.3 For MCS 7816-I3, 300 User

CM4.0-K9-7816-I3S

SW Only, Unified CallMgr 4.0 For MCS 7816-I3, 100 User

CM4.3-K9-7816-I3S

SW Only, Unified CallMgr 4.3 For MCS 7816-I3, 100 User

CM4.0-K9-7825-H1=

SW CallMgr 4.0 For MCS-7825-H1

There is currently no replacement product available for this product.

  

CM4.0-K9-7825-H2

SW Only, CallMgr 4.0 For MCS-7825-H2 / MCS-7825-H1

There is currently no replacement product available for this product.

  

CM4.0-K9-7825-H3

SW Only, Unified CallMgr 4.0 For MCS 7825-H3, 1000 User

CM4.3-K9-7825-H3

SW Only, Unified CallMgr 4.3 For MCS 7825-H3, 1000 User

CM4.0-K9-7825-I1=

SW CallMgr 4.0 For MCS-7825-I1

There is currently no replacement product available for this product.

  

CM4.0-K9-7825-I2

SW Only, CallMgr 4.0 For MCS-7825-I2 / MCS-7825-I1

There is currently no replacement product available for this product.

  

CM4.0-K9-7825-I3

SW Only, Unified CallMgr 4.0 For MCS 7825-I3, 1000 User

CM4.3-K9-7825-I3

SW Only, Unified CallMgr 4.3 For MCS 7825-I3, 1000 User

CM4.0-K9-7825=

SW CallMgr 4.0, MCS-7825H-3.0 and MCS-7825I-3.0

There is currently no replacement product available for this product.

  

CM4.0-K9-7825H2-1

SW Only, CallManager 4.0 For MCS 7825-H2

There is currently no replacement product available for this product.

  

CM4.0-K9-7825I2-1

SW Only, CallManager 4.0 For MCS 7825-I2

There is currently no replacement product available for this product.

  

CM4.0-K9-7825SE

SW CallMgr 4.0, MCS 7825, 100 Svr Usr Lic Mid-MKt Bndl Only

There is currently no replacement product available for this product.

  

CM4.0-K9-7835-H2

SW Only, CallMgr 4.0 For MCS-7835-H2 / MCS-7835-H1

There is currently no replacement product available for this product.

  

CM4.0-K9-7835-I2

SW Only, CallMgr 4.0 For MCS-7835-I2 / MCS-7835-I1

There is currently no replacement product available for this product.

  

CM4.0-K9-7835=

SW CallMgr 4.0, MCS 7835

There is currently no replacement product available for this product.

  

CM4.0-K9-7835H1

SW Only, Unified CallMgr 4.0 For MCS 7835-H1

There is currently no replacement product available for this product.

  

CM4.0-K9-7835H2-1

SW Only, Unified CallMgr 4.0 For MCS 7835-H2, 2500 User

CM4.3-K9-7835H2-1

SW Only, Unified CallMgr 4.3 For MCS 7835-H2, 2500 User

CM4.0-K9-7835I1

SW Only, Unified CallMgr 4.0 For MCS 7835-I1

There is currently no replacement product available for this product.

  

CM4.0-K9-7835I2-1

SW Only, Unified CallMgr 4.0 For MCS 7835-I2, 2500 User

CM4.3-K9-7835I2-1

SW Only, Unified CallMgr 4.3 For MCS 7835-I2, 2500 User

CM4.0-K9-7845-H2

SW Only, CallMgr 4.0 For MCS-7845-H2 / MCS-7845-H1

There is currently no replacement product available for this product.

  

CM4.0-K9-7845-I2

SW Only, CallMgr 4.0 For MCS-7845-I2 / MCS-7845-I1

There is currently no replacement product available for this product.

  

CM4.0-K9-7845=

SW CallMgr 4.0, MCS 7845

There is currently no replacement product available for this product.

  

CM4.0-K9-7845H1

SW Only, Unified CallMgr 4.0 For MCS 7845-H1

There is currently no replacement product available for this product.

  

CM4.0-K9-7845H2-1

SW Only, Unified CallMgr 4.0 For MCS 7845-H2, 5000 User

CM4.3-K9-7845H2-1

SW Only, Unified CallMgr 4.3 For MCS 7845-H2, 5000 User

CM4.0-K9-7845I1

SW Only, Unified CallMgr 4.0 For MCS 7845-I1

There is currently no replacement product available for this product.

  

CM4.0-K9-7845I2-1

SW Only, Unified CallMgr 4.0 For MCS 7845-I2, 5000 User

CM4.3-K9-7845I2-1

SW Only, Unified CallMgr 4.3 For MCS 7845-I2, 5000 User

CM4.0-K9-DL320-1=

SW CallMgr 4.0, HP DL320-G3, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

  

CM4.0-K9-DL320=

SW CallMgr 4.0, HP DL320

There is currently no replacement product available for this product.

  

CM4.0-K9-DL320G4

SW Only, CallManager 4.0 For HP DL320-G4

There is currently no replacement product available for this product.

  

CM4.0-K9-DL380=

SW CallMgr 4.0, HP DL380, 1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-DL380D=

SW CallMgr 4.0, HP DL380, 2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-DL380G5

SW Only, CallManager 4.0 For HP DL380-G5 /1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-DL380G5-1

SW Only, CallManager 4.0 For HP DL380-G5 /1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-DL380G5-2

SW Only, CallManager 4.0 For HP DL380-G5 /2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-DL380G5D

SW Only, CallManager 4.0 For HP DL380-G5 /2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-MIG0=

SW CallMgr 4.0 Migration 7815SE to 7815SE

CM4.3-K9-MIG0=

SW CallMgr 4.3 Same Server Class Migration

CM4.0-K9-MIG10=

SW CallMgr 4.0 Migration 7815 to 7835

CM4.3-K9-MIG10=

SW CallMgr 4.3 Migration 7835 to 7845

CM4.0-K9-MIG11=

SW CallMgr 4.0 Migration 7815 to 7845

There is currently no replacement product available for this product.

  

CM4.0-K9-MIG12=

SW CallMgr 4.0 Migration 7825 to 7835

There is currently no replacement product available for this product.

  

CM4.0-K9-MIG13=

SW CallMgr 4.0 Migration 7825 to 7845

There is currently no replacement product available for this product.

  

CM4.0-K9-MIG14=

SW CallMgr 4.0 Migration 7835 to 7845

There is currently no replacement product available for this product.

  

CM4.0-K9-MIG1=

SW CallMgr 4.0 Migration 7815 to 7815

CM4.3-K9-MIG1=

SW CallMgr 4.3 Migration 7815SE to 7815

CM4.0-K9-MIG2=

SW CallMgr 4.0 Migration 7825 to 7825

CM4.3-K9-MIG2=

SW CallMgr 4.3 Migration 7815SE to 7825

CM4.0-K9-MIG3=

SW CallMgr 4.0 Migration 7835 to 7835

CM4.3-K9-MIG3=

SW CallMgr 4.3 Migration 7815SE to 7835

CM4.0-K9-MIG4=

SW CallMgr 4.0 Migration 7845 to 7845

CM4.3-K9-MIG4=

SW CallMgr 4.3 Migration 7815SE to 7845

CM4.0-K9-MIG5=

SW CallMgr 4.0 Migration 7815SE to 7815

CM4.3-K9-MIG5=

SW CallMgr 4.3 Migration 7815 to 7825

CM4.0-K9-MIG6=

SW CallMgr 4.0 Migration 7815SE to 7825

CM4.3-K9-MIG6=

SW CallMgr 4.3 Migration 7815 to 7835

CM4.0-K9-MIG7=

SW CallMgr 4.0 Migration 7815SE to 7835

CM4.3-K9-MIG7=

SW CallMgr 4.3 Migration 7815 to 7845

CM4.0-K9-MIG8=

SW CallMgr 4.0 Migration 7815SE to 7845

CM4.3-K9-MIG8=

SW CallMgr 4.3 Migration 7825 to 7835

CM4.0-K9-MIG9=

SW CallMgr 4.0 Migration 7815 to 7825

CM4.3-K9-MIG9=

SW CallMgr 4.3 Migration 7825 to 7845

CM4.0-K9-NFR-1

SW CallManager 4.0 New Install And Upgrade, Not For Resale

CM4.3-K9-NFR-1

SW CallManager 4.3 New Install And Upgrade, Not for Resale

CM4.0-K9-NFR=

CallManager 4.0 New Install And Upgrade, Not For Resale

There is currently no replacement product available for this product.

  

CM4.0-K9-SUP=

SW CallMgr 4.0(2a) New Install And Upgrade, SMARTnet

CM4.3-K9-SUP=

SW CallManager Upgrade 4.x To 4.3

CM4.0-K9-UPG=

SW CallMgr 4.0(2a) New Install and Upgrade, SASU

CM4.3-K9-UPG=

SW CallManager Upgrade To 4.3 For SASU/UCSS

CM4.0-K9-X206=

SW CallMgr 4.0 new install for IBM x206 server, 300 Svr Usr Lic

There is currently no replacement product available for this product.

  

CM4.0-K9-X206M

SW Only, CallManager 4.0 For IBM X206M

There is currently no replacement product available for this product.

  

CM4.0-K9-X306-1=

SW CallMgr 4.0 for IBM x306 3.4GHz server, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

  

CM4.0-K9-X306=

SW CallMgr 4.0 for IBM x306

There is currently no replacement product available for this product.

  

CM4.0-K9-X306M

SW Only, CallManager 4.0 For IBM X306M

There is currently no replacement product available for this product.

  

CM4.0-K9-X306M-1

SW Only, CallManager 4.0 For IBM X306M, 8849-K2Y

There is currently no replacement product available for this product.

  

CM4.0-K9-X3250

SW Only, Unified CallMgr 4.0 For IBM x3250, 1000 User

CM4.3-K9-X3250

SW Only, Unified CallMgr 4.3 For IBM x3250, 1000 User

CM4.0-K9-X345=

SW CallMgr 4.0, IBM X345, 1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X345D=

SW CallMgr 4.0, IBM X345, 2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X346-1

SW Only, Unified CallMgr 4.0 For IBM X346, 8840-3RY /1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X346-1D

SW Only, Unified CallMgr 4.0 For IBM X346, 8840-3RY /2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X346=

SW CallMgr 4.0, IBM X346, 1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X346D=

SW CallMgr 4.0, IBM X346, 2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X346M-1

SW Only, CallManager 4.0 For IBM X346M /1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X346M-2

SW Only, CallManager 4.0 For IBM X346M /2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X3650

SW Only, CallManager 4.0 For IBM X3650 7979-5AY /1CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X3650-1

SW Only, Unified CallMgr 4.0 For IBM x3650 1CPU, 2500 User

CM4.3-K9-X3650-1

SW Only, Unified CallMgr 4.3 For IBM x3650 1CPU, 2500 User

CM4.0-K9-X3650D

SW Only, CallManager 4.0 For IBM X3650 7979-5AY /2CPU

There is currently no replacement product available for this product.

  

CM4.0-K9-X3650D-1

SW Only, Unified CallMgr 4.0 For IBM x3650 2CPU, 5000 User

CM4.3-K9-X3650D-1

SW Only, Unified CallMgr 4.3 For IBM x3650 2CPU, 5000 User

Product Migration Options

Cisco Unified CallManager 4.0 uses Microsoft Windows 2000 as its operating system. Microsoft has transitioned Windows 2000 to extended support as of June 2005. Customers are encouraged to migrate to Cisco Unified Communications Manager Version 4.3, which uses Microsoft Windows Server 2003, or to Cisco Unified Communications Manager Version 5 or 6, an appliance that uses an alternative operating system. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheets_list.html.

For More Information

For more information about the Cisco Unified Communications Manager 4.3, visit http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheets_list.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/prod_end_of_life.html
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice