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Table Of Contents
Getting Started with Cisco IP Phone Messenger
About Cisco IP Phone Messenger
How To Access Cisco IP Phone Messenger
Signing In To Cisco IP Phone Messenger
Signing Out of Cisco IP Phone Messenger
Tips for Entering Text on the Phone
Getting Started with Cisco IP Phone Messenger
April 5, 2013
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About Cisco IP Phone Messenger
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About Cisco IP Phone Messenger
The Cisco IP Phone Messenger service is an application that runs on your Cisco Unified IP phone. You use Cisco IP Phone Messenger to communicate with your coworkers using text-based instant messaging on your Cisco Unified IP phone. Your system administrator must assign Cisco IP Phone Messenger to a phone before you can access it.
Cisco IP Phone Messenger lets you manage your instant messages and contacts on a Cisco Unified IP Phone in the following ways:
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You can perform some of the tasks described here using the Cisco Unified Presence User Options web interface. See the User Guide for Cisco Unified Presence for details.
Related Topics
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http://www.cisco.com/en/US/products/ps6837/products_user_guide_list.html
How To Access Cisco IP Phone Messenger
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Signing In To Cisco IP Phone Messenger
You sign in to Cisco IP Phone Messenger by entering your PIN and, in some cases, your user ID. If the phone is not assigned to you, you will require your user ID to sign in.
Typically, you cannot sign in to Cisco IP Phone Messenger on a phone that is assigned to another user: your PIN will not work with the user ID of another user. The exception is if the phone has Extension Mobility configured on it, in which case you can sign in to Extension Mobility and then sign in to Cisco IP Phone Messenger.
If you are already signed in to Cisco IP Phone Messenger on another phone, an alert will display when you attempt to sign in. You must respond to this alert before you can sign in:
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Note
Before You Begin
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Procedure
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> Phone Messenger (or similar name) on the Cisco Unified IP phone.
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Related Topics
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Signing Out of Cisco IP Phone Messenger
If the phone is not assigned to you, you will not require your PIN to sign out of Cisco IP Phone Messenger. For increased security you can configure the unassigned phone to sign you out automatically.
Procedure
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Related Topics
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Configuring the Session Timer
If your phone is not assigned to you, for example, if you share a phone with others, you may want the phone to automatically sign you out of the Cisco IP Phone Messenger service for increased security. Configure the session timer as described here and the phone will sign you out of Cisco IP Phone Messenger when the session timer expires.
Procedure
Step 1
> Phone Messenger > Settings.
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Tips for Entering Text on the Phone
When you compose an instant message or enter a user ID to add a contact to your contact list, use the Cisco Unified IP phone dial pad to enter letters, numbers, and other characters. You press a key once to select the first available character on the key, twice to select the second available character, three times to select the third available character, and so on.
For example, you press the 2 key once for a, twice for b, three time for c, and four times for 2.
