Cisco 1800 Series Software Configuration
Configuration Example: IP Communication Solution for Group Applications
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Table Of Contents

IP Communication Solution for Group Applications Configuration Example

Introduction

Prerequisites

Requirements

Components Used

Related Products

Conventions

Configure

Network Diagram

Configurations

Cisco 3845 Router

Verify

Verification Screens: Examples

Cisco CallManager Screen Examples

Cisco CME Screen Examples

Cisco Unity Express Screen Examples

Troubleshoot

Troubleshooting Reference Documents and Commands

Related Information


IP Communication Solution for Group Applications Configuration Example

Contents

•Introduction

•Prerequisites

•Configure

•Verify

•Troubleshoot

•Related Information

Introduction

This document provides a configuration example in which:

•A small branch office uses both analog and IP phones. The small branch office implementation addressed in this document requires IP Telephony services and may also use other full-service branch (FSB) features of Cisco access routers. These features include Cisco Content Engines (CEs), Voice over IP (VoIP) services and integration with back-end VoIP call control devices. The small branch office requires a robust and integrated voice-mail solution. The integrated services routers also support various options for WAN uplink and integrated LAN switching modules.

•Land Mobile Radio (LMR) is used by an enterprise for several reasons which include loss prevention (premise safety and security) and Push-to-Talk (PTT) communication for mobile workers within range of the radio system. LMR base stations can be connected to an E&M port for integration with an IP network and can be accessed via VoIP. The LMR feature also allows connecting walkie-talkies to the radios using multicast.

•Multicast is dial-plan enabled so that IP phones and public switched telephone network (PSTN) phones can dial in to the LMR by using E.164 numbers. Traditionally, the E&M ports were used to connect to PSTN or Hoot-and-Holler networks. The E&M ports connected to the LMR can be multicast-to-VoIP enabled. This configuration permits desktop clients and IP-Phone clients on the LAN that are using XML services to directly connect to the radio via the multicast features on Cisco IOS. The LMR can be integrated with the E&M port on the gateway; the commands on the gateway support this router-to-radio adaptation.

•This document provides a workaround method that bridges the multicast VoIP to unicast VoIP using a physical T1 loopback. This is not an essential configuration. It is documented to demonstrate how you can integrate multicast VoIP audio into standards-based VoIP call-control schemes such as Skinny, H.323, or SIP. IP-to-IP gateway is the preferred and recommended option to use for bridging between standards-based VoIP protocols. The VoIP-to-multicast bridge using a physical loopback can also be used for local multi-party conferencing via Cisco CallManager Express (Cisco CME) phones or PSTN phones.

•Onboard DSPs are used for the voice modules on the WAN interface car (WIC) slots

•Cisco CallManager seamlessly connects to Cisco CME over an H.323 trunk defined on the Cisco CallManager [Release 3.3 (3) or later].

•Cisco CME (Release 3.2) manages the local phone network. Cisco CME and Cisco Unity Express enable users to use a gateway as though it were a PBX coupled to a voice-mail system.

•Cisco Unity Express (with Cisco Service Engine 1.1) on the NM-CUE provides voice-mail and auto-attendant services.

•Cisco CME seamlessly integrates with the Cisco CallManager at the headquarters site and supports all supplementary services.

•Content Engine (CE) modules support web caching, video-on-demand and live-splitting applications.

•Cisco Access Control Network Server (ACNS) on CE (ce2636-sw-5.1.3) saves WAN bandwidth by web-caching and splitting streaming video over unicast and multicast.

Prerequisites

Prerequisites included in this section:

•Requirements

•Components Used

•Related Products

•Conventions

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on the following software and Cisco 3845 router hardware and software:

•16 FastEthernet interfaces (NM-ESW-16)

•1 serial interface

•3 terminal lines

•2 channelized T1/PRI ports

•4 voice FXS interfaces (VIC-4FXS-DID)

•2 voice E&M interfaces (VIC2-2E&M)

•1 Cisco service engine (NM-CUE)

•1 Cisco Content Engine (NM-CE-BP)

•A VIC2-4FS in slot 0

•A VIC2-2FXS in slot 1

•An HWICD-9ESW with inline power card in slots 2-3 (double-wide)

•Cisco CallManager Release 3.3(3)

•Cisco IOS Release 12.3(11)T or later

•Enterprise Services feature set

The information in this document reflects use of devices in a specific lab environment. All devices used in this configuration example started with a cleared (default) configuration. If you are working with a live network, ensure that you understand the potential effects of any command before you use it. The configuration example presented in this document depicts a combination of features on a single branch office router. Users of this document should review the documents listed under the"Related Information" section.

Related Products

This configuration can also be used with any Cisco 2800 and Cisco 3800 series routers.

Conventions

For more information on document conventions, see the Cisco Technical Tips Conventions.

Configure

In this section, you are presented with the information to configure the features described in this document.

Note To find additional information on the commands used in this document, use the Cisco IOS Command Lookup tool. You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.

Configuration Tips

•The gigabit port on the router does not provide inline power.

•Routing should be enabled and assumed to be configured.

•The external flash card on the integrated services routers holds the router image, VLAN database, graphical user interface (GUI) files for Cisco CME and Cisco Unity Express. It should not be removed during the normal operation of the router.

•The LMR integration to the router might require radio frequency (RF)/radio skills (typically a non-IP and proprietary implementation). The radio-to-router physical cable might not be available off-the-shelf.

Network Diagram

This document uses the network setup shown in the following diagram.

1

Stream encoder, original source

7

LMR (LMR integration to the router)

2

TDM

8

T1 Loopback (unicast to multicast bridge); a workaround to integrate a multicast audio-to-standards based VoIP

3

NM-CE multicasting and live splitting on ACNS

9

PSTN

4

Cisco CME/Cisco Unity Express

10

Headquarters

5

Local multicast on LAN from gateway

11

Cisco CallManager

6

PC client, multicast RTP client, Media Player (streaming)

   

Configurations

This example presents configuration for the Cisco 3845 router.

Cisco 3845 Router 

3845-gw#show running-config

 Building configuration...

 Current configuration : 17622 bytes

 !

 !---Last configuration change at 23:07:46 PDT Wed Jul 7 2004 by cisco

 !

 version 12.3

 service timestamps debug datetime msec localtime show-timezone

 service timestamps log datetime msec localtime show-timezone

 service password-encryption

 service internal

 !

 hostname 3845-gw

 !

 boot-start-marker

 boot-end-marker

 !

 logging buffered 4096 informational

 enable secret 5 $1$3do1$SDp9TOK4YaZ7XguJYD2MD1

!

!---Local Database of username and passwords for Web server and local

!---authentication

 !

 username cisco password 7 1511021F0725

! 

 clock timezone PST -8

 clock summer-time PDT recurring

 no network-clock-participate slot 1 

 no network-clock-participate slot 2 

 no network-clock-participate slot 3 

 no network-clock-participate slot 4 

 no network-clock-participate wic 0 

 no network-clock-participate wic 1 

 network-clock-participate wic 2 

 no network-clock-participate wic 3 

 no network-clock-participate aim 0 

 no network-clock-participate aim 1 

 aaa new-model

 !

 !

 aaa group server tacacs+ admin

  server 192.x or 10.x

  server 192.x or 10.x

 !

 aaa group server radius vpn

  server 192.x or 10.x auth-port 1645 acct-port 1646

 !

!---AAA configuration used for local authentication

!

 aaa authentication login admin group tacacs+ enable

 aaa authentication login remote group vpn

 aaa authentication login NOTACACS line

 aaa authentication login LOCAL local

 aaa authentication login WEB none

 aaa authentication ppp LOCAL local

 aaa authentication dot1x default group vpn

 aaa authorization console

 aaa authorization exec default local 

 aaa authorization network groupauthor local 

 aaa session-id common

 ip subnet-zero

 no ip source-route

 !

 ip cef

 !

 !

!---Configure a DHCP address pool for each IP phone:

 ip dhcp excluded-address 192.168.10.1 192.168.10.99

 !

 ip dhcp pool NONAT

    network 10.1.153.0 255.255.255.248

    default-router 10.1.153.1 

    dns-server 10.1.162.183 10.1.156.120 

    option 150 ip 10.1.152.9 

    domain-name cisco.com

 !

ip dhcp pool NAT

    network 192.168.10.0 255.255.255.0

    default-router 192.168.10.1

    dns-server 10.1.162.183 1010.1.156.120 

    option 150 ip 10.1.152.9 

    domain-name cisco.com


 !

 ip domain name cisco.com

 ip name-server 10.1.162.183

 ip name-server 10.1.156.120

 ip multicast-routing 

 ip sap cache-timeout 30

 ip ssh time-out 30

 ip ssh version 1

 ip ids po max-events 100

 no ip rcmd domain-lookup

 ip rcmd rcp-enable

 ip rcmd rsh-enable

 !

 voice-card 0

  no dspfarm

 !

 !

 !

!---Configuration to enable "H.323 to H.323" and "H.323 to SIP" calls between Cisco 

!---CallManager-Cisco CME-Cisco Unity Express. The "allow connections h323 to h323" & 

!---"allow-connections h323 to sip" enable an easy configuration on gateway without the 

!---need for loopback-dn for incoming calls from Cisco CallManager or for call flow from 

!---Cisco CallManager to SIP for Voice Mail. 

!

 voice service voip 

  allow-connections h323 to h323

  allow-connections h323 to sip

  no supplementary-service h450.2

  no supplementary-service h450.3

  supplementary-service h450.12 advertise-only

  h323

 !

 !

 !

!---Configuration to support LMR(Land Mobile Radio) integration through E&M port on the 

!---router (similar to Hoot and Holler configuration)

 !

 voice class permanent 1

  signal timing oos restart 50000

  signal timing oos timeout disabled

  signal keepalive disabled

  signal sequence oos no-action

 !

 !

!---Two T1 ports connected back-to-back to bridge VoIP to multicast audio bridging. This

!---is required to enable dialing into multicast. Connecting the TDM T1 port back-to-back 

!---offers the possibility of using E.164 number as a conference ID, or for using the 

!---multicast stream for application such as Hoot and Holler. 

!---

!---Cisco CME offers 3-party conference calling and is the recommended method for a 

!---small branch office, the following T1 loopback cable is not required for configuring 

!---the conferencing features.

!---

!---Cisco IOS supports audio mixing of loudest three streams. The TDM back to 

!---back connection enables the bridging of 23 channels of VoIP to one or 

!---more multicast connections (one side with multicast configuration and the 

!---other side with VoIP configuration)


!---This method provides a way to connect the standards-based VoIP call control to

!---the multicast audio streams that do not have any associated call control. 

!

 controller T1 0/2/0

  framing esf

  linecode b8zs

  ds0-group 1 timeslots 1 type e&m-immediate-start

  ds0-group 2 timeslots 2 type e&m-immediate-start

  ds0-group 3 timeslots 3 type e&m-immediate-start

  ds0-group 4 timeslots 4 type e&m-immediate-start

  ds0-group 5 timeslots 5 type e&m-immediate-start

  ds0-group 6 timeslots 6 type e&m-immediate-start

 !

 controller T1 0/2/1

 framing esf

 clock source internal

 linecode b8zs

  ds0-group 1 timeslots 1 type e&m-immediate-start

  ds0-group 2 timeslots 2 type e&m-immediate-start

  ds0-group 3 timeslots 3 type e&m-immediate-start

  ds0-group 4 timeslots 4 type e&m-immediate-start

  ds0-group 5 timeslots 5 type e&m-immediate-start

  ds0-group 6 timeslots 6 type e&m-immediate-start

 ! 

 no crypto isakmp enable

 !

 !

!---Loopback0 used to bind H323 to the Loopback0 interface. RTP Packets 

!---originate/terminate on the router using this IP address.

 !

 interface Loopback0

  ip address 10.1.152.9 255.255.255.255

  h323-gateway voip interface

  h323-gateway voip bind srcaddr 10.1.152.9

 !

 interface Loopback2

  ip address 10.1.152.241 255.255.255.252

  ip ospf network point-to-point

 !

 interface Loopback3

  ip address 10.1.152.249 255.255.255.252

  ip virtual-reassembly

  ip ospf network point-to-point

 !

!---Configuration to enable Hoot and Holler using multicast on router. The multicast 

!---streaming of packets from the local router uses the VIF interface to derive the local 

!---ip address and the port of the packets. This can be verified by the show command "show 

!---voip rtp connection" 

!

 interface Vif1

  ip address 10.1.153.41 255.255.255.252

  ip pim sparse-dense-mode

 !

!

!---WAN uplink

!

 interface Serial0/0/0

  ip address 10.1.152.30 255.255.255.252

  ip pim sparse-dense-mode

  ip nat outside

  ip virtual-reassembly

  no fair-queue

 !

!--- Content Engine connected as a Network Module. 

!

interface Content-Engine1/0

 ip unnumbered Loopback3

 ip pim sparse-dense-mode

 service-module ip address 10.1.152.250 255.255.255.252

 service-module ip default-gateway 10.1.152.249

!

!

 interface FastEthernet3/0

  switchport access vlan 110

  switchport trunk native vlan 100

  switchport mode trunk

  switchport voice vlan 110

  no ip address

 !

 interface FastEthernet3/1

  switchport access vlan 100

  switchport trunk native vlan 100

  switchport mode trunk

  switchport voice vlan 110

  no ip address

 !

 interface FastEthernet3/2

  switchport access vlan 100

  switchport trunk native vlan 100

  switchport mode trunk

  switchport voice vlan 110

  no ip address

 !

 interface FastEthernet3/3

  switchport access vlan 100

  switchport trunk native vlan 100

  switchport mode trunk

  switchport voice vlan 110

  no ip address

 !

 !

!---Cisco Unity Express used for local voice-mail storage

!

 interface Service-Engine4/0

  ip unnumbered Loopback2

  service-module ip address 10.1.152.242 255.255.255.252

  service-module ip default-gateway 10.1.152.241

 !

!--- Data VLAN, used for the desktops at the branch

!

 interface Vlan100

  ip address 192.168.10.1 255.255.255.0

  ip pim sparse-dense-mode

  ip nat inside

  ip virtual-reassembly

 !

 interface Vlan110

  ip address 10.1.153.1 255.255.255.248

  ip pim sparse-dense-mode

  ip virtual-reassembly

 !

!---OSPF used as the routing protocol for scenario

!

 router ospf 1

  router-id 10.1.152.9

  log-adjacency-changes

  network 10.1.152.9 0.0.0.0 area 0

  network 10.1.152.10 0.0.0.0 area 0

  network 10.1.152.28 0.0.0.3 area 0

  network 10.1.152.140 0.0.0.3 area 0

  network 10.1.152.240 0.0.0.3 area 0

  network 10.1.152.248 0.0.0.3 area 0

  network 10.1.153.0 0.0.0.3 area 0

 !

!---Static routes defined for routing to Service-Engine and Content-Engine network Module

 ip classless

 ip route 10.1.152.242 255.255.255.255 Service-Engine4/0

 ip route 10.1.152.250 255.255.255.255 Content-Engine1/0

!

 ip http server

 ip http authentication aaa login-authentication LOCAL

 no ip http secure-server

 ip http path flash:

!

!---PAT (Port address translation used for the Data VLAN. 

 ip nat inside source list 11 interface Serial0/0/0 overload

 !

 !

 access-list 11 permit 192.168.11.0 0.0.0.255

 access-list 11 permit 192.168.20.0 0.0.0.255

 access-list 11 permit 192.168.10.0 0.0.0.255

 !

!

!---Router serves as TFTP server for Signed Image for 7960 phone on Local LAN.

!

 tftp-server flash:P00306000300.bin

 tftp-server flash:P00306000300.loads

 tftp-server flash:P00306000300.sb2

 !

 control-plane

 !

 !

!---VoIP side of the Back-to-Back T1 used for bridging VoIP to multicast streams defined 

!---by the dial-peer with " session protocol multicast"

 !

 voice-port 0/2/0:1

  auto-cut-through

 !

 voice-port 0/2/0:2

  auto-cut-through

 !

 voice-port 0/2/0:3 

  auto-cut-through

 !

 voice-port 0/2/0:4

  auto-cut-through

 !

voice-port 0/2/0:3

auto-cut-through

!

voice-port 0/2/0:4

auto-cut-through

!

voice-port 0/2/0:5

auto-cut-through

!

voice-port 0/2/0:6

auto-cut-through

!

!---E&M ports connected to the LMR (Land Mobile Radio). Each radio may have a different 

!---radio frequency (such as VHF or UHF)

!

 voice-port 0/1/0

  auto-cut-through

  voice-class permanent 1

  operation 4-wire

  signal lmr

  lmr e-lead voice

  timeouts call-disconnect 3

  connection trunk 20480

 !

 voice-port 0/1/1

  auto-cut-through

  voice-class permanent 1

  operation 4-wire

  signal lmr

  lmr m-lead audio-gate-in

  lmr e-lead voice

  timeouts call-disconnect 3

  connection trunk 20481

 !

!---Multicast side of the back-to-back T1 used for bridging VoIP to multicast connection 

!---trunk points to the dial-peer that is used for streaming into multicast

!

 voice-port 0/2/1:1

  auto-cut-through

  timeouts call-disconnect 3

  connection trunk 20480

 !

 voice-port 0/2/1:2

  auto-cut-through

  timeouts call-disconnect 3

  connection trunk 20481

 !

!---Multicast side of the back-to-back T1 used for bridging VoIP to multicast connection 

!---trunk points to the dial-peer that is used for streaming into multicast for local 

!---conferencing. 2111 dialed from the network side is looped back to the other side of 

!---the T1 that is connected to the multicast dial-peer to convert it into a multicast 

!---stream. The 3-party mixing algorithm takes care of conferencing between the dialed 

!---parties

!

voice-port 0/2/1:3

 auto-cut-through

 timeouts call-disconnect 3

 connection trunk 21111

!

voice-port 0/2/1:4

 auto-cut-through

 timeouts call-disconnect 3

 connection trunk 21111

!

voice-port 0/2/1:5

 auto-cut-through

 timeouts call-disconnect 3

 connection trunk 21111

!

voice-port 0/2/1:6

 auto-cut-through

 timeouts call-disconnect 3

 connection trunk 21111

 voice-port 0/3/0

 !

 voice-port 0/3/1

 !

 voice-port 0/3/2

 !

!---FXS ports tied to multicast Hoot and Holler

!

 voice-port 0/3/3

 !

!---Dial peers pointing toward the NM-CUE for auto attendant and voice mail

!

 dial-peer voice 27749 voip

  description Towards CUE-Auto-Attendant

  destination-pattern 27749

  session protocol sipv2

  session target ipv4:10.1.152.242

  dtmf-relay sip-notify

  codec g711ulaw

  no vad

 !

 dial-peer voice 27748 voip

  description Towards CUE-Voice-Mail

  destination-pattern 27748

  session protocol sipv2

  session target ipv4:10.1.152.242

  dtmf-relay sip-notify

  codec g711ulaw

  no vad

 !

!---Dial peers for dialing out; pointing to Cisco CallManager Release 3.3(3)

!

 dial-peer voice 101 voip

  description CCM-IT-Cisco

  destination-pattern .T

  session target ipv4:10.1.148.178

  dtmf-relay h245-alphanumeric

  codec g711ulaw

 !

 dial-peer voice 9 voip

  preference 1

  destination-pattern 91..........

  session target ipv4:10.1.148.178

 !

 dial-peer voice 2 voip

  destination-pattern 2....

  session target ipv4:10.1.148.178

 !

!---Dial Peers for multicast streaming from TDM port

!

 dial-peer voice 20480 voip

description VoIP to multicast bridging for LMR integration

  destination-pattern 20480

  voice-class permanent 1

  session protocol multicast

  session target ipv4:239.192.17.191:20480

  codec g711ulaw

  vad aggressive

 !

 dial-peer voice 20481 voip

description VoIP to multicast bridging for LMR integration

  destination-pattern 20481

  voice-class permanent 1

  session protocol multicast

  session target ipv4:239.192.17.192:20480

  codec g711ulaw

  vad aggressive

 !

dial-peer voice 21111 voip

description VoIP to multicast bridging for Local Conferencing

  destination-pattern 21111

  voice-class permanent 1

  session protocol multicast

  session target ipv4:239.192.17.195:20480

  dtmf-relay cisco-rtp

  codec g711ulaw

  vad aggressive

!---Dial Peers for the T1 physical loopback used for bridging multicast to VoIP 

!---(VoIP Side)

!

 dial-peer voice 1 pots

description VoIP to multicast bridging for LMR

  destination-pattern 27737

  port 0/2/0:1

 !

 dial-peer voice 3 pots

description VoIP to multicast bridging for LMR

  destination-pattern 4089027737

  port 0/2/0:1

 !

 dial-peer voice 4 pots

description VoIP to multicast bridging for LMR

  destination-pattern 27738

  port 0/2/0:2

 !

 dial-peer voice 5 pots

description VoIP to multicast bridging for LMR

  destination-pattern 4089027738

  port 0/2/0:2

 !

dial-peer voice 6 pots

 description VoIP to local multicast conference bridge

  destination-pattern 2111

  port 0/2/0:3

 !

 dial-peer voice 7 pots

description VoIP to local multicast conference bridge

  destination-pattern 2111

  port 0/2/0:4

 !

 dial-peer voice 8 pots

description VoIP to local multicast conference bridge

  destination-pattern 2111

  port 0/2/0:5

 !

 dial-peer voice 9 pots

description VoIP to local multicast conference bridge

  destination-pattern 2111

  port 0/2/0:6

 !

 !

!---Dial Cisco CME Configuration with services configuration

 !

 !

 telephony-service

  fxo hook-flash

  load 7910 P00403020214

  load 7960-7940 P00306000300

  max-ephones 27

  max-dn 40

  ip source-address 10.1.152.9 port 2000

  auto assign 1 to 27

  timeouts interdigit 5

  system message Next GEN Branch Documentation 

  url services http://phone-xml.berbee.com/menu.xml

  create cnf-files version-stamp 7960 Jun 24 2004 14:00:45

  dialplan-pattern 1 408902.... extension-length 5

  voicemail 27749

  mwi relay

  mwi expires 99999

  max-conferences 8

  call-forward pattern .....

  web admin customer name cisco password admin

  dn-webedit 

  time-webedit 

  transfer-system full-consult

  transfer-pattern .....

  secondary-dialtone 9

 !

 !

 ephone-dn  1  dual-line

  number 27725

  description Ross

  name Ross

  call-forward busy 27749

  call-forward noan 27749 timeout 10

 !

 !

 ephone-dn  2  dual-line

  number 27726

  description Rachel

  name Rachel

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  3  dual-line

  number 27727

  description Chandler

  name Chandler

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  4  dual-line

  number 27728

  description Monica

  name Monica

  call-forward busy 27749

  call-forward noan 27749 timeout 10

 !

 !

 ephone-dn  5  dual-line

  number 27729

  description Jen-Shue Shih 

  name Jen-Shue Shih 

  call-forward busy 27749

  call-forward noan 27749 timeout 10

 !

 !

 ephone-dn  6  dual-line

  number 27730

  description Mike

  name Mike

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  7  dual-line

  number 27731

  description Phoebe

  name Phoebe

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  8  dual-line

  number 27732

  description Cosmo

  name Cosmo

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  9  dual-line

  number 27733

  description Jerry

  name Jerry

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  10  dual-line

  number 27734

  description George

  name George

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  11  dual-line

  number 27735

  description Frank

  name Frank

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  12  dual-line

  number 27736

  description Estelle

  name Estelle

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  13  dual-line

 !

 !

 ephone-dn  14  dual-line

 !

 !

 ephone-dn  15  dual-line

  number 27739

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  16  dual-line

  number 27740

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  17  dual-line

  number 27741

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  18  dual-line

  number 27742

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  19  dual-line

  number 27743

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  20  dual-line

  number 27744

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  21  dual-line

  number 27745

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  25

 !

 !

 ephone-dn  27

  number 27749

  call-forward busy 27749

  call-forward noan 27749 timeout 18

 !

 !

 ephone-dn  39

  number 8000.....

  mwi off

 !

 !

 ephone-dn  40

  number 8001.....

  mwi on

 !

 !

 ephone  1

  mac-address 0003.4713.5554

  type CIPC

  button  1:1

 !

 !

 !

 ephone  2

  mac-address 0002.8A3E.6606

  type CIPC

  button  1:2

 !

 !

 !

 ephone  3

  mac-address 0001.022C.88A1

  type CIPC

  button  1:3

 !

 !

 !

 ephone  4

  mac-address 0009.6B10.494D

  type CIPC

  button  1:4

 !

 !

 !

 ephone  5

  mac-address 0002.8A4B.000B

  type CIPC

  button  1:5

 !

 !

 !

 ephone  6

  mac-address 0009.6B53.44C6

  type CIPC

  button  1:6

 !

 !

 !

 ephone  7

  mac-address 0009.6B30.E399

  type CIPC

  button  1:7

 !

 !

 !

 ephone  8

  mac-address 000B.BE37.1AB1

  type 7960

  button  1:8

 !

 !

 !

 ephone  9

  mac-address 0006.D74B.15B3

  type 7960

  button  1:9

 !

 !

 !

 ephone  10

  mac-address 000B.5F92.5784

  type 7960

  button  1:10

 !

 !

 !

 ephone  11

  mac-address 000C.CE3A.87FA

  type 7960

  button  1:11

 !

 !

 !

 ephone  12

  mac-address 000C.CE35.1B23

  type 7960

  button  1:12

 !

 !

 !

 ephone  13

  mac-address 0002.8A9B.0CE5

  type CIPC

  button  1:13

 !

 !

 !

 ephone  14

  mac-address 0003.47D8.C236

  type CIPC

  button  1:14

 !

 !

 !

 ephone  15

  mac-address 000C.CE35.1935

  type 7960

  button  1:15

 !

 !

 !

 ephone  16

  mac-address 0030.94C3.BE45

  type 7960

  button  1:16

 !

 !

 !

 ephone  17

 !

 !

 !

 ephone  18

 !

 !

 !

 ephone  19

 !

 !

 !

 ephone  20

 !

 !

 !

 ephone  21

 !

 !

 !

 line con 0

  authorization exec LOCAL

  stopbits 1

 line aux 0

  stopbits 1

 line 66

  no activation-character

  no exec

  transport preferred none

  transport input all

  transport output all

 line 130

  no activation-character

  no exec

  transport preferred none

  transport input all

  transport output all

 line 258

  no activation-character

  no exec

  transport preferred none

  transport input all

  transport output all

 line vty 0 4

  exec-timeout 0 0

  password 7 04490E020D205E4107

 line vty 5 8

  exec-timeout 0 0

  password 7 03165E0F040E334340

 !

 scheduler allocate 20000 1000

 ntp clock-period 1079741

 ntp master

 ntp update-calendar

 ntp server 10.68.10.80

 ntp server 10.68.10.150

 end

Verify

This section provides information you can use to confirm that your configuration is working properly.

Certain show commands are supported by the Output Interpreter Tool (registered customers only), which allows you to view an analysis of show command output. In summary, use these commands:

•show telephony-service—Shows the IP telephony services available for Cisco CallManager server

•show ephone registered—Verifies IP phone registration occurring and lists information associated with each registered IP phone

•show commands for the voice gateway

–show voice port summary—Displays a summary of all voice ports

–show voip rtp connections—Displays VoIP RTP active connections

–show voip dsp—Displays DSP information

–show voice trace—Displays voice-channel configuration information for all DSP channels

–show voice call summary—Displays the call status for all voice ports

–show running-config—Displays the contents of the currently running configuration file

•show commands for CE

–show version—Displays information about the currently loaded CE software version along with hardware and device information

–show running-config—Displays the contents of the currently running configuration file

–show processes cpu—Displays detailed CPU utilization statistics (CPU use per process)

–show statistics wmt streamstat—Displays statistics for Windows Media Technologies (WMT) streaming connections

–show statistics wmt all—Display all WMT statistics

•show and service commands on Cisco CME for Cisco Unity Express

–show interface service-engine—Displays the status of the service-engine interface

–service-module service-engine 4/0 status—Displays status of Cisco Unity Express

–service-module service-engine 4/0 session—Opens session with Cisco Unity Express

•show commands for Cisco Unity Express

–show running-config—Displays the contents of the currently running configuration file

–show voicemail mailboxes—Displays summary of mailbox owners and status

–show voicemail usage—Displays snapshot of voicemail system use

–show voicemail limits—Displays system limits for voicemail system

–show ccn application—Displays details about each configured application

–show ccn trigger—Displays the parameter values for all configured triggers

Representative output for each of these commands is presented in the verification summaries that follow.

Note Relevant display output is highlighted as appropriate.

The following is an example of output for the show telephony-service command on the Cisco CME: 

CCME-CUE-SJC# show telephony-service 


CONFIG (Version=3.2)

=====================

Version 3.2

Cisco CallManager Express

For on-line documentation please see:

www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/index.htm


ip source-address 10.1.152.9 port 2000

load 7910 P00403020214

load 7960-7940 P00303020214

max-ephones 27

max-dn 40

max-conferences 8

dspfarm units 0

dspfarm transcode sessions 0

max-redirect 5

dialplan-pattern 1 408902.... extension-length 5

voicemail 27749

mwi relay

mwi expires 99999

time-format 12

date-format mm-dd-yy

timezone 0 Greenwich Standard Time

secondary-dialtone 9

url services http://phone-xml.berbee.com/menu.xml

call-forward pattern .....

transfer-pattern .....

keepalive 30

timeout interdigit 5

timeout busy 10

timeout ringing 180

caller-id name-only: enable

system message CCME2 Cisco (MCEBU) Bldg 22

web admin system name cisco  password 3800

web admin customer name cisco1  password 38001

edit DN through Web:  enabled.

edit TIME through web:  enabled.

Log (table parameters):

     max-size: 150

     retain-timer: 15

create cnf-files version-stamp 7960 Apr 12 2004 12:16:53

transfer-system full-consult 

auto assign 1 to 27

fxo hook-flash

local directory service: enabled.

The following example illustrates output using the show ephone registered command: 

CCME-CUE-SJC# show ephone registered



ephone-1 Mac:0003.4713.5554 TCP socket:[6] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0

IP:172.19.150.31 1649 CIPC   keepalive 10410 max_line 8

button 1: dn 1  number 27725 CH1   IDLE         CH2   IDLE         



ephone-9 Mac:0006.D74B.15B3 TCP socket:[1] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0

IP:192.168.20.4 50475 Telecaster 7960  keepalive 39556 max_line 6

button 1: dn 9  number 27733 CH1   IDLE         CH2   IDLE         



ephone-15 Mac:000C.CE35.1935 TCP socket:[3] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0

IP:192.168.20.2 51961 Telecaster 7960  keepalive 39556 max_line 6

button 1: dn 15 number 27739 CH1   IDLE         CH2   IDLE

The following is an example of output for the show voice port summary command on the branch office router: 


3845-gw# show voice port summary


                                     IN       OUT

PORT      CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC

========= == ============ ===== ==== ======== ======== ==

0/2/0:1   01  e&m-imd     up    dorm idle     idle     y

0/2/0:2   02  e&m-imd     up    dorm idle     idle     y

0/2/0:3   03  e&m-imd     up    dorm idle     idle     y

0/2/0:4   04  e&m-imd     up    dorm idle     idle     y

0/2/0:5   05  e&m-imd     up    dorm idle     idle     y

0/2/0:6   06  e&m-imd     up    dorm idle     idle     y

0/1/0     --  e&m-lmr     up    up   trunked  trunked  y

0/1/1     --  e&m-lmr     up    up   trunked  trunked  y

0/2/1:1   01  e&m-imd     up    up   trunked  trunked  y

0/2/1:2   02  e&m-imd     up    up   trunked  trunked  y

0/2/1:3   03  e&m-imd     up    up   trunked  trunked  y

0/2/1:4   04  e&m-imd     up    up   trunked  trunked  y

0/2/1:5   05  e&m-imd     up    up   trunked  trunked  y

0/2/1:6   06  e&m-imd     up    up   trunked  trunked  y

0/3/0     --  fxs-ls      up    dorm on-hook  idle     y

0/3/1     --  fxs-ls      up    dorm on-hook  idle     y

0/3/2     --  fxs-ls      up    dorm on-hook  idle     y

0/3/3     --  fxs-ls      up    dorm on-hook  idle     y

50/0/1    1      efxs     up    up   on-hook  idle     y

50/0/1    2      efxs     up    up   on-hook  idle     y

50/0/2    1      efxs     up    up   on-hook  idle     y

50/0/2    2      efxs     up    up   on-hook  idle     y

50/0/3    1      efxs     up    up   on-hook  idle     y

.

50/0/40   1      efxs     up    dorm on-hook  idle     y

The following is an example of output for the show voice rtp connections command on the branch office router: 

3845-gw# show voip rtp connections


VoIP RTP active connections :

No. CallId  dstCallId  LocalRTP RmtRTP LocalIP         RemoteIP

1   2       1          32414    20480  10.1.153.42    239.192.17.191

2   4       3          28764    20480  10.1.153.42    239.192.17.192

3   6       5          16416    20480  10.1.153.42    239.192.17.191

4   8       7          27572    20480  10.1.153.42    239.192.17.192

5   1754    1753       16446    20480  10.1.153.42    239.192.17.195

6   1756    1755       31552    20480  10.1.153.42    239.192.17.195

7   1758    1757       16454    20480  10.1.153.42    239.192.17.195

8   1761    1760       16496    20480  10.1.153.42    239.192.17.195

Found 8 active RTP connections

The following is an example of output for the show voip dsp command on the branch office router: 

3845-gw# show voip dsp


----------------------------FLEX VOICE CARD 0 ------------------------------

                           *DSP VOICE CHANNELS*

DSP   DSP             DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE  NUM CH CODEC    VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

===== === == ======== ======= ===== ======= === == ========= == ==== ============

C5510 013 01 g711ulaw   4.4.1 busy  idle      0  0 0/1/0     00    0     1/419970

C5510 013 02 g711ulaw   4.4.1 busy  idle      0  0 0/2/1:2   02    0    15/420330

C5510 013 03 g711ulaw   4.4.1 busy  idle      0  0 0/2/1:1   01    0    16/420130

C5510 013 04 g711ulaw   4.4.1 busy  idle      0  0 0/1/1     01    0     0/419879

C5510 013 05 None       4.4.1 busy  idle      0  0 0/2/0:3   03    0         0/14

C5510 013 06 g711ulaw   4.4.1 busy  idle      0  0 0/2/1:3   03    0    1873/1655

C5510 014 01 None       4.4.1 busy  idle      0  0 0/2/0:4   04    0         0/14

C5510 014 02 g711ulaw   4.4.1 busy  idle      0  0 0/2/1:6   06    0    1833/5379

C5510 014 03 None       4.4.1 busy  idle      0  0 0/2/0:5   05    0         0/14

C5510 014 04 None       4.4.1 busy  idle      0  0 0/2/0:6   06    0         0/14

C5510 014 05 g711ulaw   4.4.1 busy  idle      0  0 0/2/1:5   05    0    1424/5334

C5510 014 06 g711ulaw   4.4.1 busy  idle      0  0 0/2/1:4   04    0    1402/5057

                           *DSP SIGNALING CHANNELS*

DSP   DSP             DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE  NUM CH CODEC    VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

===== === == ======== ======= ===== ======= === == ========= == ==== ============

C5510 013 01 {flex}     4.4.1 alloc idle      0  0 0/1/0     02    0         34/0

C5510 013 02 {flex}     4.4.1 alloc idle      0  0 0/1/1     02    0         35/0

C5510 013 03 {flex}     4.4.1 alloc idle      0  0 0/3/1     06    0         14/0

C5510 013 04 {flex}     4.4.1 alloc idle      0  0 0/3/0     06    0         14/0

C5510 013 05 {flex}     4.4.1 alloc idle      0  0 0/3/3     02    0         14/0

C5510 013 06 {flex}     4.4.1 alloc idle      0  0 0/3/2     02    0         14/0

C5510 013 07 {flex}     4.4.1 alloc idle      0  0 0/2/0:1   01    0         4/18

C5510 013 08 {flex}     4.4.1 alloc idle      0  0 0/2/0:2   02    0         4/18

C5510 013 09 {flex}     4.4.1 alloc idle      0  0 0/2/1:1   01    0        27/23

C5510 013 10 {flex}     4.4.1 alloc idle      0  0 0/2/1:2   02    0        27/23

C5510 013 11 {flex}     4.4.1 alloc idle      0  0 0/2/0:3   03    0      454/335

C5510 013 12 {flex}     4.4.1 alloc idle      0  0 0/2/0:4   04    0      465/341

C5510 013 13 {flex}     4.4.1 alloc idle      0  0 0/2/0:5   05    0      433/315

C5510 013 14 {flex}     4.4.1 alloc idle      0  0 0/2/0:6   06    0      421/307

C5510 013 15 {flex}     4.4.1 alloc idle      0  0 0/2/1:3   03    0    3969/3831

C5510 013 16 {flex}     4.4.1 alloc idle      0  0 0/2/1:4   04    0    4050/3933

C5510 014 01 {flex}     4.4.1 alloc idle      0  0 0/2/1:5   05    0    3819/3657

C5510 014 02 {flex}     4.4.1 alloc idle      0  0 0/2/1:6   06    0    3724/3553

------------------------END OF FLEX VOICE CARD 0 ----------------------------

The following is an example of output for the show voice trace command on the branch office router: 

3845-gw# show voice trace 0/2/1:1


0/2/1:1 1  State Transitions: timestamp (state, event) -> (state, event) ...

42.808 (S_SETUP_INDICATED, E_CC_PROCEEDING) ->

42.808 (S_PROCEEDING, E_CC_CONNECT) ->


State Transitions: timestamp (state, event) -> (state, event) ...

42.808 (S_TRUNK_PEND, E_HTSP_EVENT_TIMER) ->

42.808 (S_TRUNK_PROC, E_HTSP_SETUP_ACK) ->

42.808 (S_TRUNK_PROC, E_HTSP_PROCEEDING) ->

42.808 (S_TRUNK_PROC, E_HTSP_VOICE_CUT_THROUGH) ->

42.808 (S_TRUNK_W_CONNECT, E_HTSP_CONNECT) ->

The following is an example of output for the show voice call summary command on the branch office router: 

3845-gw# show voice call summary


PORT           CODEC    VAD VTSP STATE            VPM STATE

============== ======== === ==================== ======================

0/2/0:1.1       -         -  -                     EM_ONHOOK

0/2/0:2.2       -         -  -                     EM_ONHOOK

0/2/0:3.3       -         -  -                     EM_ONHOOK

0/2/0:4.4       -         -  -                     EM_ONHOOK

0/2/0:5.5       -         -  -                     EM_ONHOOK

0/2/0:6.6       -         -  -                     EM_ONHOOK

0/1/0           g711ulaw  y  S_CONNECT             S_TRUNKED

0/1/1           g711ulaw  y  S_CONNECT             S_TRUNKED

0/2/1:1.1       g711ulaw  y  S_CONNECT             S_TRUNKED

0/2/1:2.2       g711ulaw  y  S_CONNECT             S_TRUNKED

0/2/1:3.3       g711ulaw  y  S_CONNECT             S_TRUNKED

0/2/1:4.4       g711ulaw  y  S_CONNECT             S_TRUNKED

0/2/1:5.5       g711ulaw  y  S_CONNECT             S_TRUNKED

0/2/1:6.6       g711ulaw  y  S_CONNECT             S_TRUNKED

0/3/0           -         -  -                     FXSLS_ONHOOK

0/3/1           -         -  -                     FXSLS_ONHOOK

0/3/2           -         -  -                     FXSLS_ONHOOK

0/3/3           -         -  -                     FXSLS_ONHOOK

50/0/1  .1      -         -  -                     EFXS_ONHOOK

50/0/9  .1      -         -  -                     EFXS_ONHOOK

50/0/9  .2      -         -  -                     EFXS_ONHOOK

The following is an example of output for the show version command on the CE: 

sjc22-13a-rb-CE3# show version


Application and Content Networking System Software (ACNS)

Copyright (c) 1999-2003 by Cisco Systems, Inc.

Application and Content Networking System Software Release 5.1.3 (build b15 Feb

13 2004)

Version: ce2636-sw-5.1.3


Compiled 17:52:07 Feb 13 2004 by test

Compile Time Options: PP SS


System was restarted on Tue Jan  1 00:01:12 1980.

The system has been up for 16 hours, 8 seconds.

The following is an example of output for the show running-config command on the CE: 

sjc22-13a-rb-CE3# show running-config


hostname sjc22-13a-rb-CE3

!

http dns-cache serial-lookup

!

!

ip domain-name cisco.com

!

!

gui-server secure port 8002

!

!

interface FastEthernet external

 shutdown

 exit

interface FastEthernet internal

 exit

!

!

primary-interface FastEthernet 0/1

!

wmt license-key 92W5SNNNSULWCXN78

wmt accept-license-agreement

wmt max-concurrent-sessions 9

wmt mms allow extension asf none nsc wma wmv mp3

wmt broadcast alias-name lanka source mms://24.6.215.172/AAA


wmt enable

!

!

multicast accept-license-agreement

!

!

 ip name-server 10.68.162.183

 ip name-server 10.72.156.120

!

!

wccp router-list 1 10.1.152.249

wccp web-cache router-list-num 1

wccp version 2

!

!

!

!

!

!


!

!

username admin password 1 bVmDmMMmZAPjY

username admin privilege 15

!

!

authentication login local enable primary

authentication configuration local enable primary

!

!

cdm ip 10.86.46.81

cms enable

!

!

! 

End of ACNS configuration

The following is an example of output for the show processes cpu command on the CE: 

sjc22-13a-rb-CE3# show processes cpu


CPU usage:

         Current      Peak

   cpu:     96 %     100 %

CPU average usage since last reboot:

   cpu: 0.03% User,  7.28% System,  1.80% User(nice),  90.90% Idle

  cpu0: 0.03% User,  7.28% System,  1.80% User(nice),  90.90% Idle

--------------------------------------------------------------------

 PID  STATE PRI User T  SYS T        COMMAND

----- ----- --- ------ ------ --------------------

    1    S   0    744   4839 (init)

    2    R   0      0      0 (keventd)

    3    S  19      0      0 (ksoftirqd_CPU0)

    4    S   0      0      0 (kswapd)

    5    S   0      0      0 (bdflush)

    6    S   0      0      0 (kupdated)

  157    S   0      0      0 (streamd)

  197    S  10  30143   3926 (nodemgr)

  201    S  10      0      0 (syslogd)

  202    R  10    396    150 (dataserver)

  298    S   0      0      0 (kjournald)

  902    S  10    108     23 (ruby_disk)

 1494    S  10      2      1 (parser_server)

 1544    S  10      3      1   (su)

The following is an example of output for the show statistics xmt streamstat command on the CE: 

sjc22-13a-rb-CE3# show statistics wmt streamstat


Detailed Stream Statistics

==========================


Incoming Streams:

=================

Bandwidth in Kbps, Duration in seconds


Type Transport  Source   Pkts_Recd Bytes_Recd Duration  BW        Server-IP

  Filename                  Stream-Id

LIVE MMS(TCP)   RMT_MMS  807995    1165556557 44531     216       24.6.215.172

  AAA                       5878


Outgoing Streams:

=================

Client-IP       Type Transport Source   State    Pkts_sent Bytes_sent  Duration BW    
Server-IP      Filename                  Stream-Id

10.21.96.174    LIVE HTTP      RMT_MMS  Play     216441    312540804   11946    216  
24.6.215.172    lanka                     13830

10.21.81.206    LIVE MMS(UDP)  RMT_MMS  Play     59505     85925220    3283     216  
24.6.215.172    lanka                     15639

10.21.88.96     LIVE HTTP      RMT_MMS  Play     165227    238587788   9129     216  
24.6.215.172    lanka                     14402

10.21.113.252   LIVE MMS(UDP)  RMT_MMS  Play     596188    860895472   32961    216  
24.6.215.172    lanka                     8644

10.21.116.124   LIVE HTTP      RMT_MMS  Play     53848     77756512    3033     216  
24.6.215.172    lanka                     15682

10.21.115.95    LIVE MMS(UDP)  RMT_MMS  Play     481970    695964680   26584    216  
24.6.215.172    lanka                     10694

10.21.65.223    LIVE MMS(UDP)  RMT_MMS  Play     15883     22935052    878      216  
24.6.215.172    lanka                     16161

sjc22-13a-rb-CE3#

The following is an example of output for the show statistics xmt all command on the CE: 

sjc22-13a-rb-CE3# show statistics wmt all


Unicast Requests Statistics

===========================

Total unicast requests received: 79

-------------------------------------


                                Total            % of Total

                                              Unicast Requests

                              --------------------------------------------


Streaming Requests served:         75               94.94%

   Mcast nsc file Request:          0                0.00%

           Requests error:          0                0.00%


                       Total        % of Total Streaming Requests

                             ---------------------------------------------


By Type of Content

------------------

             Live content:         75              100.00%

        On-Demand Content:          0                0.00%


By Transport Protocol

---------------------

                     MMSU:         32               42.67%

                     MMST:          1                1.33%

                     HTTP:         42               56.00%


By Source of Content

--------------------

                    Local:          0                0.00%

               Remote MMS:         75              100.00%

              Remote HTTP:          0                0.00%

                Multicast:          0                0.00%



CDN-Related WMT Requests

--------------------

         CDN Content Hits:          0                0.00%

       CDN Content Misses:          0                0.00%

         CDN Content Live:          0                0.00%

       CDN Content Errors:          0                0.00%

Unicast Bytes Statistics

========================

Total unicast incoming bytes: 1178064843

---------------------------------

                                         Total     % of Total Unicast

                                                    Incoming Bytes

                              --------------------------------------------


By Type of Content

------------------

             Live content:           1178064843         100.00%

        On-Demand Content:                    0           0.00%


By Transport Protocol

---------------------

                     MMSU:                    0           0.00%

                     MMST:           1178064843         100.00%

                     HTTP:                    0           0.00%


Unicast Bytes Statistics

========================

Total unicast outgoing bytes: 4698135144

---------------------------------

                                         Total     % of Total Unicast

                                                    Outgoing Bytes

                              --------------------------------------------


By Type of Content

------------------

             Live content:           4698135144         100.00%

        On-Demand Content:                    0           0.00%


By Transport Protocol

---------------------

                     MMSU:           3148201513          67.01%

                     MMST:                    0           0.00%

                     HTTP:           1549933631          32.99%


Unicast Savings Statistics

==========================

Total bytes saved: 3520070301

--------------------------

                                         Total       % of Total Bytes

                                                            Saved

                              --------------------------------------------

By Pre-positioned content:                    0           0.00%

        By Live-splitting:           3520070301         100.00%

             By Cache-hit:                    0           0.00%


                                         Total         % of Total

                                                  Live Outgoing Bytes

                              --------------------------------------------

Live Splitting

--------------

           Incoming bytes:           1178064843          25.08%

           Outgoing bytes:           4698135144         100.00%

              Bytes saved:           3520070301          74.92%


                                         Total       % of Bytes Cache

                                                           Total

                              --------------------------------------------

Caching

-------

         Bytes cache-miss:                    0           0.00%

          Bytes cache-hit:                    0           0.00%

        Bytes cache-total:                    0           0.00%


     Bytes cache-bypassed:                    0


                                         Total         % of Req Cache

                                                           Total

                              --------------------------------------------


Cacheable requests

------------------

           Req cache-miss:                    0           0.00%

            Req cache-hit:                    0           0.00%

    Req cache-partial-hit:                    0           0.00%

          Req cache-total:                    0           0.00%


       Req cache-bypassed:                   81


Objects not cached

------------------

           Cache bypassed:                   81

          Exceed max-size:                    0




Usage Summary

=============

Concurrent Unicast Client Sessions

----------------------------------

        Current:         8

            Max:         8


Concurrent Active Multicast Sessions

------------------------------------

        Current:         0

            Max:         0


Concurrent Remote Server Sessions

---------------------------------

        Current:         1

            Max:         1


Concurrent Unicast Bandwidth (Kbps)

-----------------------------------

        Current:  1734.120

            Max:  1734.120


Concurrent Multicast Out Bandwidth (Kbps)

-----------------------------------------

        Current:     0.000

            Max:     0.000


Concurrent Bandwidth to Remote Servers (Kbps)

---------------------------------------------

        Current:   216.765

            Max:   216.765


Error Statistics

================

                    Total request errors:         0


  Errors generated by this box

                   Reach MAX connections:         0

            Reach MAX incoming bandwidth:         0

            Reach MAX outgoing bandwidth:         0

             Reach MAX incoming bit rate:         0

             Reach MAX outgoing bit rate:         0

                         MMSU under wccp:         0

                        MMSU not allowed:         0

                        MMST not allowed:         0

                      MMSU/T not allowed:         0

                        HTTP not allowed:         0

   1st tcp pkt error, possible port scan:         0

                             Illegal url:         0

                               No socket:         0

                          Cannot connect:         0

                     Authentication fail:         0

                     Remote server error:         0

                            Client error:         0

                          Internal error:         0

                Local vod file not found:         0

         Local vod file header corrupted:         0

           Local vod file data corrupted:         0

                           Unknown error:         0


  Errors generated by remote servers

                   Reach MAX connections:         0

                     Reach MAX bandwidth:         0

                      Reach MAX bit rate:         0

                             Illegal url:         0

                         Invalid request:         0

                               No socket:         0

                          Cannot connect:         0

                       Conection refused:         0

                             Access deny:         0

                     Invalid stream type:         0

                     Remote server error:         0

                          Remote timeout:         0

                      Remote proxy error:         0

                          File not found:         0

                   File header corrupted:         0

                     File data corrupted:         0

                    Remote unknown error:         0


  Authentication Retries from Clients:            0


WMT Rule Template Statistics

================

                             URL Rewrite:         0

                        Connection Reset:         0

                               URL Block:         0

                                 No-Auth:         0

                                No-Cache:         0

                         Selective Cache:         0

                                   Allow:         0


WMT URL Filter Statistics

================

                             URL Allowed:         0

                            URL Filtered:         0

The following is an example of output for the show interface service-engine 4/0 command on the Cisco CME for Cisco Unity Express: 


3845-gw# show interface service-engine 4/0 


Service-Engine4/0 is up, line protocol is up 

  Hardware is I82559FE, address is 000e.8335.7c30 (bia 000e.8335.7c30)

  Interface is unnumbered. Using address of Loopback2 (10.1.152.241)

  MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec, 

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input 00:00:14, output 00:00:02, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     138507 packets input, 21920546 bytes, 0 no buffer

     Received 2237 broadcasts, 0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 input packets with dribble condition detected

     421216 packets output, 53661814 bytes, 0 underruns

     0 output errors, 0 collisions, 1 interface resets

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier

     0 output buffer failures, 0 output buffers swapped out

The following is an example of output for the service-module service-engine 4/0 status command on the Cisco CME for Cisco Unity Express: 

3845-gw# service-module service-Engine 4/0 status


Service Module is Cisco Service-Engine4/0

Service Module supports session via TTY line 258

Service Module is in Steady state

Getting status from the Service Module, please wait..

cisco service engine 1.1

The following is an example of output for the service-module service-engine 4/0 status session command on the Cisco CME for Cisco Unity Express: 

3845-gw# service-module service-engine 4/0 session


Trying 10.1.152.241, 2258 ... Open



User Access Verification


Username: cisco

Password: 

se-10-32-152-242# 

se-10-32-152-242#

The following is an example of output for the show running-config command on Cisco Unity Express: 

se-10-32-152-242# show running-config


Generating configuration:


clock timezone America/Los_Angeles


hostname se-10-32-152-242


ip domain-name cisco.com

ip name-server 10.64.2.113 10.64.11.48


ntp server 10.1.152.241


groupname Administrators create


username Ross create

username Rachel create

username Chandler create

username Monica create

username Jeshih create

username Mike create

username Phoebe create

username Cosmo create

username Jerry create

username George create

username Frank create

username Estelle create

username Ross phonenumber "27725"

username Rachel phonenumber "27726"

username chandler phonenumber "27727"

username Monica phonenumber "27728"

username Jeshih phonenumber "27729"

username Mike phonenumber "27730"

username Phoebe phonenumber "27731"

username Cosmo phonenumber "27732"

username Jerry phonenumber "27733"

username George phonenumber "27734"

username Frank phonenumber "27735"

username Estelle phonenumber "27736"


groupname Administrators member cisco

groupname Administrators privilege superuser

groupname Administrators privilege ManagePrompts


backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/VN

XHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA="


ccn application autoattendant

 description "autoattendant"

 enabled

 maxsessions 8

 script "aa.aef"

 parameter "MaxRetry" "3"

 parameter "operExtn" "0"

 parameter "welcomePrompt" "AAWelcome.wav"

 end application


ccn application ciscomwiapplication

 description "ciscomwiapplication"

 enabled

 maxsessions 8

 script "setmwi.aef"

 parameter "strMWI_OFF_DN" "8000"

 parameter "strMWI_ON_DN" "8001"

 parameter "CallControlGroupID" "0"

 end application


ccn application promptmgmt

 description "promptmgmt"

 enabled

 maxsessions 1

 script "promptmgmt.aef"

 end application


ccn application voicemail

 description "voicemail"

 enabled

 maxsessions 8

 script "voicebrowser.aef"

 parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"

 parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"

 end application


ccn engine

 end engine


ccn subsystem jtapi

 ccm-manager address 

 end subsystem


ccn subsystem sip

 gateway address "10.1.152.241"

 end subsystem


ccn trigger sip phonenumber 27748

 application "autoattendant"

 enabled

 locale "en_US"

 maxsessions 8

 end trigger


ccn trigger sip phonenumber 27749

 application "voicemail"

 enabled

 locale "en_US"

 maxsessions 8

 end trigger


ccn trigger sip phonenumber 27751

 application "promptmgmt"

 enabled

 locale "en_US"

 maxsessions 1

 end trigger


voicemail default expiration time 30

voicemail default language en_US

voicemail default mailboxsize 3000

voicemail recording time 900

voicemail default messagesize 60

voicemail operator telephone 0

voicemail capacity time 6000

voicemail mailbox owner "Ross" size 3000

 description "Ross mailbox"

 end mailbox


voicemail mailbox owner "Rachel" size 3000

 description "Rachel mailbox"

 end mailbox


voicemail mailbox owner "Chandler" size 3000

 description "Chandler mailbox"

 end mailbox


voicemail mailbox owner "Monica" size 3000

 description "Monica mailbox"

 end mailbox

 voicemail mailbox owner "Jeshih" size 3000

  description "Jeshih mailbox"

  end mailbox


voicemail mailbox owner "Mike" size 3000

 description "Mike mailbox"

 end mailbox


voicemail mailbox owner "Phoebe" size 3000

 description "Phoebe mailbox"

 end mailbox


voicemail mailbox owner "Cosmo" size 3000

 description "Cosmo mailbox"

 end mailbox


voicemail mailbox owner "Jerry" size 3000

 description "Jerry mailbox"

 end mailbox


voicemail mailbox owner "George" size 3000

 description "George mailbox"

 end mailbox


voicemail mailbox owner "Frank" size 3000

 description "Frank mailbox"

 end mailbox

 voicemail mailbox owner "Estelle" size 3000

  description "Estelle mailbox"

 end mailbox


end

The following is an example of output for the show voicemail mailboxes command on Cisco Unity Express: 

se-10-32-152-242# show voicemail mailboxes


OWNER                              MSGS NEW  SAVED  MSGTIME MBXSIZE   USED

"Ross"                             0    0    0      0       3000      0 %

"Rachel"                           0    0    0      0       3000      0 %

"Chandler"                         0    0    0      0       3000      0 %

"Monica"                           3    3    0      142     3000      5 %

"Jeshih"                           0    0    0      0       3000      0 %

"Mike"                             0    0    0      0       3000      0 %

"Phoebe"                           0    0    0      0       3000      0 %

"Cosmo"                            0    0    0      0       3000      0 %

"Jerry"                            0    0    0      0       3000      0 %

"George"                           0    0    0      0       3000      0 %

"Frank"                            0    0    0      0       3000      0 %

"Estelle"                          0    0    0      0       3000      0 %

The following is an example of output for the show voicemail usage command on Cisco Unity Express: 

se-10-32-152-242# show voicemail usage


personal mailboxes:                     12

general delivery mailboxes:             0

orphaned mailboxes:                     0

capacity of voicemail (minutes):        6000

allocated capacity (minutes):           600.0

message time used (seconds):            141

message count:                          3

average message length (seconds):       47.0

greeting time used (seconds):           0

greeting count:                         0

average greeting length (seconds):      0.0

total time used (seconds):              141

total time used (minutes):              2.3499999046325684

percentage used time (%):               1

The following is an example of output for the show voicemail limits command on Cisco Unity Express: 

se-10-32-152-242# show voicemail limits


Default Mailbox Size (seconds):         3000

Default Caller Message Size (seconds):  60

Maximum Recording Size (seconds):       900

Default Message Age (days):             30

System Capacity (minutes):              6000

Default Prompt Language:                en_US

Operator Telephone:                     0

The following is an example of output for the show ccn application command on Cisco Unity Express: 

se-10-32-152-242# show ccn application


Name:                                   ciscomwiapplication

Description:                            ciscomwiapplication

Script:                                 setmwi.aef

ID number:                              0

Enabled:                                yes

Maximum number of sessions:             8

strMWI_OFF_DN:                          8000

strMWI_ON_DN:                           8001

CallControlGroupID:                     0


Name:                                   voicemail

Description:                            voicemail

Script:                                 voicebrowser.aef

ID number:                              1

Enabled:                                yes

Maximum number of sessions:             8

logoutUri:                              http://localhost/voicemail/vxmlscripts/m

bxLogout.jsp

uri:                                    http://localhost/voicemail/vxmlscripts/l

ogin.vxml


Name:                                   autoattendant

Description:                            autoattendant

Script:                                 aa.aef

ID number:                              2

Enabled:                                yes

Maximum number of sessions:             8

MaxRetry:                               3

operExtn:                               0

welcomePrompt:                          AAWelcome.wav

Name:                                   promptmgmt

Description:                            promptmgmt

Script:                                 promptmgmt.aef

ID number:                              3

Enabled:                                yes

Maximum number of sessions:             1

The following is an example of output for the show ccn trigger command on Cisco Unity Express: 

se-10-32-152-242# show ccn trigger


Name:                         27749

Type:                         SIP

Application:                  voicemail

Locale:                       en_US

Idle Timeout:                 10000

Enabled:                      yes

Maximum number of sessions:   8


Name:                         27751

Type:                         SIP

Application:                  promptmgmt

Locale:                       en_US

Idle Timeout:                 10000

Enabled:                      yes

Maximum number of sessions:   1


Name:                         27748

Type:                         SIP

Application:                  autoattendant

Locale:                       en_US

Idle Timeout:                 10000

Enabled:                      yes

Maximum number of sessions:   8

se-10-32-152-242#

Verification Screens: Examples

The following display screen examples depict the graphical user interface for Cisco CallManager, Cisco CallManager Express (Cisco CME) and Cisco Unity Express for verification purposes. These screen examples are shown for your reference are presented in the following sections:

•Cisco CallManager Screen Examples

•Cisco CME Screen Examples

•Cisco Unity Express Screen Examples

Cisco CallManager Screen Examples

The screen display example below shows Cisco CallManager Release 3.3(3) trunk configuration for a Cisco CME.

The screen display example below depicts media termination point (MTP) software configuration.

Cisco CME Screen Examples

The screen display example below identifies Cisco CallManager extensions.

The screen display example below provides details about Cisco CME phones.

Cisco Unity Express Screen Examples

The screen display example below lists voice mailboxes on Cisco Unity Express user configuration.

The screen display example below provides details about voice mailboxes on Cisco Unity Express.

The screen display example below depicts the Group Profile-Administrator display.

Troubleshoot

This section provides information you can use to troubleshoot your configuration.

See the following tech notes:

•IP Security Troubleshooting - Understanding and Using debug Commands

Troubleshooting Reference Documents and Commands

The following references and command recommendations offer guidance for troubleshooting Cisco CME-based Cisco Unity Express implementations.

Note Before issuing debug commands, see Important Information on Debug Commands.

For troubleshooting and debugging VoIP call basics, see the following document:

•http://www.cisco.com/warp/public/788/voip/voip_debugcalls.html

The following specific commands related to troubleshooting VoIP calls:

•show dialplan number—This command is used to show which dial peer is reached when a particular telephone number is dialed.

•debug vtsp session—This command displays information to help you trace how the router interacts with the DSP based on the signalling indications from the signalling stack and requests from the application.

•debug vtsp dsp—This command displays the digits as they are received by the voice port.

•debug vtsp all—This command enables the following debug voice telephony service provider (VTSP) commands: debug vtsp session, debug vtsp error, and debug vtsp dsp.

•debug vpm signal—This command collects debug information only for signaling events. This command can also be useful in resolving problems with signaling to a PBX.

•debug voip ccapi—This command traces the execution path through the call control application programming interface (API),, which serves as the interface between the call session application and the underlying network-specific software. You can use the output from this command to understand how calls are being handled by the router.

•debug vpm port—This command is to limit the debug output to a particular port. The debug output can be quite voluminous for a single port. A six-port chassis might create problems. Use this debug command with any or all of the other debug modes

Related Information

For additional information about Cisco CallManager Express, go to:

•http://www.cisco.com/en/US/products/sw/voicesw/ps4625/index.html

For additional information about Cisco Unity Express, go to:

•http://www.cisco.com/en/US/products/sw/voicesw/ps4625/index.html

Copyright © 2004 Cisco Systems, Inc. All rights reserved.