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Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -
Index
A
accounts in NAM Traffic Manager, managing 1-6
address filters, using to capture settings 6-7
administration (see system administration) 2-1
Alarm
EMail addresses 3-87
alarms, viewing 7-1
alarm logs, overview 7-1
NAM log, viewing 7-2
switch log, viewing 7-2
alarm thresholds, setting 3-74
NAM MIB thresholds 3-76
deleting 3-80
editing 3-79
switch thresholds 3-83
creating 3-83
deleting 3-86
editing 3-85
syslog, setting up 3-82
All button 3-7
application data, viewing 4-14
application protocols, capturing data for 4-10, 4-16
detail
cumulative 4-14
packets and bytes collected
real-time data in graphical format 4-11, 4-16
reports
Application report, creating 5-4
Application table reports 4-11, 4-16
tables and charts useful in
Applications Cumulative Data table 4-13, 4-17
Applications Current Rates table 4-9, 4-14
TopN Applications chart 4-11, 4-16
Application Response Time report
creating 5-4
Applications Cumulative Data table, using 4-13, 4-17
details 4-14
packets and bytes collected 4-13, 4-17
Applications Current Rates table, using 4-9, 4-14
application protocol data, capturing 4-10, 4-16
details for specific protocol, viewing 4-10, 4-15
real-time data, viewing 4-11, 4-16
Audit trail 2-23
B
browser response time and display, troubleshooting A-13
C
Capture Analysis
drill down 6-15
Capture data
storage 2-17
Capture Files
Analyze button 6-15
capturing data 6-1
application protocols 4-10, 4-16
capture buffer
displaying data in 1-8
downloading to a file 6-14
capture settings, configuring 6-3
using a custom filter 6-9
using an address filter 6-7
using a protocol filter 6-9
client/server response time 4-85, 4-89
custom capture filters, setting up 6-19
creating 6-19
deleting 6-22
editing 6-22
custom decode filters, setting up 6-23
creating 6-23
deleting 6-27
editing 6-27
host conversations 4-43
network hosts current rates 4-35
packet decode information, viewing 6-10
protocol decode information, viewing 6-14
server detail 4-81
server response time 4-81
cautions
regarding
local database web users, deleting all A-3
NAM community strings, deleting 2-14
switch string and read-write community string matching 3-30
Client/Server Response Time table, using 4-83
Client/Server Response Time Top N chart, using 4-85
collection (see data collection, setting up) 1-6
common navigation and control elements (table) 1-4
community switch strings, setting and viewing 3-30
configuring NAM Traffic Analyzer 3-1
community switch strings, setting and viewing 3-30
data collection, setting up 3-47
core data, collecting 3-47
DiffServe profile, setting up 3-58
DSMON data, monitoring 3-57
response time data, monitoring 3-53
voice data, collecting 3-50
data sources, setting up 3-10
router parameters, viewing 3-8
traffic, directing for spanning 3-10
creating a SPAN session 3-14
custom NetFlow data sources, creating 3-25
deleting a SPAN session 3-16
editing a SPAN session 3-15
listening mode, using 3-27
NDE collection types (table) 3-12
NetFlow, configuring on devices 3-19
NetFlow devices, managing 3-23
NetFlow interfaces, understanding 3-18
NetFlow records, understanding 3-19
SPAN sources (table) 3-12
traffic directing methods (table) 3-11
VACL, configuring on LAN VLANs 3-22
VACL, configuring on WAN interfaces 3-22
Consecutive Packets Loss threshold 3-52
Console
external reporting 2-22
Continuous capture 6-5
conversations data, viewing 4-41
cumulative data for each host conversation 4-45
packets and bytes collected for MAC station conversations 4-48
packets and bytes for each host conversation 4-42
capturing data on 4-43
detail 4-43
real-time traffic statistics in graphical format 4-43
reports 4-44
packets and bytes for top n host conversations 4-44
tables and charts useful in
MAC Conversations Top N chart 4-48
MAC Station Conversations Cumulative Data table 4-50
Network Host Conversations Cumulative Data table 4-45
Network Host Conversations Top N chart 4-44
Viewing the Network Host Conversations Current Rates table 4-42
core data, collecting 3-47
Core monitoring
router 3-48
switch 3-48
CPU usage A-2
percentage A-2
creating
basic reports 5-4
custom capture filters 6-19
custom decode filters 6-23
custom NetFlow data sources 3-25
data source, deleting 3-27
data source information, verifying 3-27
data sources, editing 3-27
interfaces, selecting 3-26
NetFlow device, selecting 3-26
custom reports 5-25
NAM Traffic Analyzer accounts 1-6
NAM traps 3-86
NetFlow devices 3-23
protocol 3-63
SPAN sessions 3-14
switch thresholds 3-83
Custom capture filter
creating 6-19
custom capture filters
managing
creating 6-19
deleting 6-22
editing 6-22
setting up 6-19
using 6-9
Custom captures 6-19
custom decode filters, managing
creating 6-23
deleting 6-27
editing 6-27
setting up 6-23
Custom filters 6-19
Custom report
editing 5-26
Custom reports 5-24
creating a new folder 5-25
deleting 5-26
moving to a different folder 5-26
viewing 5-26
D
data collection
overview 4-2
setting up 3-47
core data collection 3-47
DiffServe profile data 3-58
DSMON data 3-57
response time data 3-53
voice data 3-50
Data Expired 5-22
data mismatches, troubleshooting A-16
Data Pending 5-22
Data source
core monitoring 3-48
persistence 4-9
datasources
maximum supported 3-31
data sources, overview 4-2
multiple collections, configuring 4-2
NDE flow-masks, and V8 aggregation caches 4-5
protocol autodiscovery 4-4
data sources, setting up 3-10
deleting
basic reports 5-24
custom capture filters 6-22
custom decode filters 6-27
custom NetFlow data sources 3-27
custom reports 5-26
NAM MIB thresholds 3-80
NAM Traffic Analyzer accounts 1-6
NAM traps 3-87
NetFlow devices 3-24
protocols 3-66
SPAN sessions 3-16
switch thresholds 3-86
diagnostic error messages (see troubleshooting) A-14
diagnostics, generating 2-22
configuration information, monitoring and capturing 2-24
system alerts, capturing 2-25
system alerts, viewing 2-22
Diagnostics Tech Support window (illustration) 2-26
Differentiated Services report
creating 5-4
DiffServ Application Statistics Cumulative Data table, using 4-63
DiffServ Application Statistics Current Rates table, using 4-60
application conversation details 4-61
real-time statistics in graphical format 4-61
reports 4-62
DiffServ Application Statistics Top N chart, using 4-62
DiffServ data, viewing 4-56
application conversation details 4-61
host conversation detail 4-65
real-time data for specific hosts 4-65
real-time traffic for specific aggregation groups 4-58
real-time traffic for specific application protocols 4-61
reports
application statistics 4-62
host statistics 4-66
traffic statistics 4-58
tables and charts useful in
DiffServ Application Statistics Cumulative Data table 4-63
DiffServ Application Statistics Current Rates table 4-60
DiffServ Application Statistics Top N chart 4-62
DiffServ Host Statistics Cumulative Data table 4-67
DiffServ Host Statistics Current Rates table 4-64
DiffServ Host Statistics Top N chart 4-66
DiffServ Traffic Statistics Cumulative Data table 4-59
DiffServ Traffic Statistics Current Rates table 4-57
DiffServ Traffic Top N chart 4-58
DiffServe profile, managing
setting up 3-58
DiffServ Host Statistics Cumulative Data table, using 4-67
DiffServ Host Statistics Current Rates table, using 4-64
host conversation details 4-65
real-time data in graphical format 4-65
reports 4-66
DiffServ Host Statistics Top N chart, using 4-66
DiffServ Traffic Statistics Cumulative Data table, using 4-59
DiffServ Traffic Statistics Current Rates table, using 4-57
DiffServ Traffic Statistics table, using
real-time traffic statistics in graphical format 4-58
reports 4-58
DiffServ Traffic Statistics Top N chart, using 4-58
directing traffic for spanning 3-10
custom NetFlow data sources, creating 3-25
data source, deleting 3-27
data source, editing 3-27
data sourcedeleting 3-27
data source information, verifying 3-27
interfaces, selecting 3-26
NetFlow device, selecting 3-26
listening mode, using 3-27
methods (table) 3-11
NDE collection types (table) 3-12
NetFlow, configuring on devices 3-19
devices running Catalyst OS 3-21
devices running Cisco IOS 3-20
devices supporting multi-layer switching cache 3-20
devices supporting NDE export 3-21
devices supporting NDE v8 aggregations 3-20
devices supporting vi aggregations 3-20
NAMs in a device slot 3-21
NetFlow devices, managing 3-23
creating 3-23
deleting 3-24
editing 3-24
testing 3-25
SPAN session
creating 3-14
deleting 3-16
editing 3-15
SPAN sources (table) 3-12
VACL, configuring on LAN VLANs 3-22
VACL, configuring on WAN interfaces 3-22
displaying
alarms 1-9
capture buffer data 1-8
network traffic data 1-8
reports 1-8
Drill-Down button 6-15
DSMON data collection, setting up 3-57
E
editing
custom capture filters 6-22
custom decode filters 6-27
custom reports 5-26
NAM MIB thresholds 3-79
NAM Traffic Analyzer accounts 1-6
NAM traps 3-86
NetFlow devices 3-24
protocols 3-65
SPAN sessions 3-15
switch thresholds 3-85
EMail alarms 3-87
Enabling
audit trail 3-89
voice monitoring 3-50
Encapsulation 3-66
Encapsulation Configuration 3-66
error messages (see troubleshooting) A-14
ERSPAN 3-46
configuring as datasource 3-45
sending data directly to NAM 3-46
External reporting console 2-22
F
Filtering
audit trail 2-24
folders, moving custom reports between 5-26
G
global preferences, setting 3-87
GREIP 3-67
GUI for NAM Traffic Analyzer, navigating 1-2
H
hardware, NAM installation, and
Catalyst 6000 and 6500 series switches 1-1
Cisco 2600, 3660, and 3700 series routers 1-1
help
(see also troubleshooting) A-1
diagnostics, generating for technical assistance 2-22
configuration information, monitoring and capturing 2-24
system alerts, capturing 2-25
system alerts, viewing 2-22
historical network traffic data, storing and retrieving 1-8
host data, viewing 4-33
cumulative data on each host 4-37
cumulative MAC station data 4-40
data for a specific host, capturing 4-35
data on top n MAC stations 4-39
detail 4-34
Host Conversation report
creating 5-4
network hosts table reports 4-36
real-time statistics in graphical format 4-35
tables and charts useful in
MAC Stations Current Rates table 4-38
MAC Stations Top N chart 4-39
Network Hosts Cumulative Data table 4-37
Network Hosts Current Rates table 4-33
Network Hosts Top N chart 4-36
hostname resolution, troubleshooting A-15
HTTP/security certificates, troubleshooting A-16
I
image upgrades, troubleshooting A-13
interface data, viewing
detail 4-99
Interface Stats Current Rates table, using 4-92, 4-108
Interface Top N chart, using 4-96
IPESP 3-67
IP host name resolution, and slow response time, troubleshooting 3-88
IPIP4 3-67
IP tunnel encapsulations 3-66
L
Last Status 5-23
listening mode (NAM), using 3-27
Log
MPLS Import 3-45
logins
troubleshooting A-3
M
MAC station conversations, monitoring
cumulative 4-50
current rates 4-48
top n 4-48
MAC stations, monitoring data on
cumulative 4-40
current rates 4-38
top n 4-39
MGCP gateways, how represented 4-29
Monitoring
Application response times 4-71, 4-76, 4-87
monitoring data 4-1
application 4-14
packets and bytes for each application protocol 4-9, 4-14
real-time data in graphical format 4-11, 4-16
data collection, overview 4-2
data sources, overview 4-2
multiple collections, configuring 4-2
NDE flow-masks, and V8 aggregation caches 4-5
protocol autodiscovery 4-4
DSMON 3-57
host 4-33
cumulative data on 4-37
MAC stations 4-39
Monitor Overview charts, viewing 4-6
response time 3-53
data collections, deleting 3-57
data collections, editing 3-55
voice 4-18
active calls 4-31
known phones 4-29
Monitor Overview charts, viewing 4-6
MPLS Import log 3-45
MPLS-tagged traffic 3-11
MPLS traffic statistics 4-112
N
NAM
community strings, working with 2-13
creating 2-13
deleting 2-14
listening mode, using 3-27
MIB alarm thresholds
deleting 3-80
editing 3-79
setting 3-76
SNMP system groups, setting and viewing 2-12
switch date/time synchronization, and, troubleshooting A-14
system time, setting 2-14
configuring with an NTP server 2-15
synchronizing with switch or router 2-14
traps
creating 3-86
deleting 3-87
editing 3-86
setting 3-86
versions 3-10
NAM-1 devices
default reports 5-3
NAM-2 devices
default reports 5-3
NAM appliances
default reports 5-4
Nameservers, and slow response time, troubleshooting 3-88
NAM RTP Stream Thresholds 3-52
navigation and control elements 1-3
NDE flow-masks, and V8 aggregation caches 4-5
NetFlow
configuring on devices 3-19
Catalyst OS 3-21
Cisco IOS 3-20
multi-layer switching cache 3-20
NAMs in a device slot 3-21
NDE export 3-21
NDE v8 aggregations 3-20
data sources, managing
creating 3-25
deleting 3-27
editing 3-27
interfaces, selecting 3-26
NetFlow device, selecting 3-26
source information, verifying 3-27
devices, managing 3-23
creating 3-23
deleting 3-24
editing 3-24
testing 3-25
interfaces, understanding 3-18
monitoring problems, troubleshooting A-8
records, understanding 3-19
NetFlow Data Export 3-11
network host data charts and tables, using
Network Host Conversations Cumulative Data table, using 4-45
Network Host Current Rates 4-36
data for a specific host, capturing 4-35
detail 4-34
real-time statistics in graphical format 4-35
Network Host Top N chart 4-36
network parameters, setting and viewing 2-11
network traffic data, storing and retrieving 1-8
NFS Server
Configuring for capture data storage 2-17
NME-NAM devices
default reports 5-4
NM-NAM devices
NAM version supported 3-10
Router Parameters option, and 1-6
VLAN data, and 1-7
No Activity 5-22
Not Monitored 5-22
O
overview of NAM Traffic Analyzer 1-1
alarm logs 7-1
data collection 4-2
data sources 4-2
GUI 1-2
navigation and control elements 1-3
user interface components 1-3
P
packet captures, troubleshooting A-6
Packet Loss threshold 3-52
passwords, recovering 2-2
patches, troubleshooting A-13
Port Name 3-7
Port names 3-5, 3-7, 3-10, 3-30, 4-91, 4-92, 4-93, 4-97
port statistics data, viewing 4-90, 4-100
real-time data in graphical format 4-93
reports 4-94
tables and charts useful in
Interface Stats Current Rates table 4-92, 4-108
Port Stats Current Rates table 4-91
Port Stats Top N chart 4-94, 4-109
Top N Interface Stats chart 4-96
port statistics issues, troubleshooting A-8
Port Stats Current Rates table, using 4-91
real-time data in graphical format 4-93
reports 4-94
Port Stats Top N chart, using 4-94, 4-109
detail 4-99
Process
CPU usage percentage A-2
protocol data, capturing
server data 4-81
protocol directory
managing
creating protocols 3-63
deleting protocols 3-66
editing protocols 3-65
setting up 3-62
protocol filters, in capturing settings 6-9
protocol support, troubleshooting A-18
R
real-time data displays, setting up 1-7
recovering passwords 2-2
Refresh button 3-7
Creating SPAN session 3-15
renaming a report 5-24
Report details
viewing 5-20
Report export
editing 5-29
scheduling 5-27
Reports
deleting 5-24
disabling 5-24
error conditions 5-22
Last Status 5-23
Top N 5-21
reports
accessing 1-8
creating 5-1
basic 5-4
custom 5-25
custom
creating 5-25
deleting 5-26
editing 5-26
moving between folders 5-26
viewing 5-26
deleting
basic 5-24
custom 5-26
managing basic report types 5-2
creating 5-4
deleting 5-24
disabling 5-23
enabling 5-23
renaming 5-24
table of, viewing 5-20
troubleshooting A-12
viewing 5-1
custom reports 5-26
response time data, viewing 4-68
detail
server 4-81
reports
tables and charts useful in
Client/Server Response Time table 4-83
Client/Server Response Time Top N chart 4-85
Server Response Time Top N chart 4-82
response time data collections, managing
deleting 3-57
editing 3-55
setting up 3-53
RMON
log table, viewing 7-2
router parameters viewing 3-8
RTP Stream Monitoring 3-52
S
SCCP traffic 6-14
Scheduled reports 5-27
Server Response Time table, using
data, capturing 4-81
detail 4-81
Server Response Time Top N chart, using 4-82
setting
alarm thresholds 3-74
NAM MIB thresholds 3-76
switch thresholds 3-83
syslog 3-82
community switch strings 3-30
NAM SNMP system groups 2-12
network parameters 2-11
SNMP
troubleshooting A-17
SPAN
issues related to, troubleshooting A-5
sessions
creating 3-14
deleting 3-16
editing 3-15
spanning, directing traffic for 3-10
custom NetFlow data sources, creating 3-25
data source, deleting 3-27
data source, editing 3-27
data source information, verifying 3-27
interfaces, selecting 3-26
NetFlow device, selecting 3-26
listening mode, using 3-27
methods (table) 3-11
NDE collection types (table) 3-12
NetFlow, configuring on devices 3-19
Catalyst OS 3-21
Cisco IOS 3-20
multi-layer switching cache 3-20
NAMs in a device slot 3-21
NDE export 3-21
NDE v8 aggregations 3-20
NetFlow devices, managing 3-23
creating 3-23
deleting 3-24
editing 3-24
testing 3-25
SPAN session
creating 3-14
deleting 3-16
editing 3-15
SPAN sources (table) 3-12
VACL, configuring
on LAN VLANs 3-22
on WAN interfaces 3-22
spanning, troubleshooting A-6
SPAN states 3-13
Statistics
viewing VRF 4-112
viewing VRF/VC 4-113
switch
alarm and port statistics issues, troubleshooting A-8
alarm thresholds
creating 3-83
deleting 3-86
editing 3-85
setting 3-83
NAM date/time synchronization issues, and, troubleshooting A-14
Switch Port report
creating 5-4
Switch Remote SPAN 3-11
Switch SPAN 3-11
syslog alarm threshold, setting up 3-82
system administration 2-1
diagnostics, generating for technical assistance 2-22
overview of system administration tasks 2-9
NAM community strings, working with 2-13
NAM SNMP system group, setting and viewing 2-12
NAM system time, setting 2-14
network parameters, setting and viewing 2-11
system resources, viewing 2-10
overview of user administration tasks 2-1
passwords, recovering 2-2
predefined NAM user accounts, changing 2-3
TACACS+ authentication and authorization, establishing 2-6
TACACS+ server, configuring to support NAM 2-7
user privileges (table) 2-2
users, creating new 2-4
users, deleting 2-5
users, editing 2-5
user sessions table, viewing 2-9
system resources, viewing 2-10
System alerts 2-22
system alerts
capturing 2-25
viewing 2-22
System Config Log 5-22
System event log
viewing 5-22
System events 5-22
T
TAC (Technical Assistance Center)
(see also troubleshooting) A-1
TACACS+
authentication and authorization, establishing 2-6
server, configuring to support NAM 2-7
secret key, requirements for 2-7
technical assistance, obtaining
(see also troubleshooting) A-1
diagnostics, generating for 2-22
configuration information, monitoring and capturing 2-24
system alerts, capturing 2-25
system alerts, viewing 2-22
testing NetFlow devices 3-25
TopN Applications chart, using 4-11, 4-16
Top N report 5-21
troubleshooting A-1
data mismatch issues A-16
diagnostic error message issues A-14
host name resolution issues A-15
HTTPS/security certificate issues A-16
image upgrade and patch issues A-13
login issues A-3
NAM and switch date/time synchronization issues A-14
NetFlow monitoring problems A-8
packet capturing and spanning issues A-6
protocol support issues A-18
reporting issues A-12
slow response times 3-88
SNMP issues A-17
SPAN-related issues A-5
switch, cannot communicate with 3-30
switch alarm and port statistics issues A-8
username and password issues A-2
caution regarding deleting all local database web users A-3
voice monitoring issues A-19
web browser response time and display issues A-13
U
user
administration (see system administration) 2-1
privileges (table) 2-2
sessions table, viewing 2-9
Users Table (illustration) 2-4
username and password issues, troubleshooting A-2
V
V8 aggregation caches, and NDE flow-masks 4-5
VACL, configuring
on LAN VLANs 3-22
on WAN interfaces 3-22
VC statistics 4-113
verifying NetFlow data source information 3-27
versions of Catalyst 6500 NAM 3-10
Viewing
MPLS traffic statistics 4-114
viewing
active call data 4-31
application data 4-14
capturing, for a specific protocol 4-10, 4-16
detail for a specific protocol 4-14
packets and bytes collected 4-13, 4-17
real-time data in graphical format 4-11, 4-16
community switch strings 3-30
conversations data 4-41
packest and bytes for each host conversation 4-42
custom reports 5-26
DiffServ data 4-56
host conversation details 4-65
host statistics 4-66
real-time data in graphical format 4-65
real-time traffic statistics in graphical format 4-58
reports 4-58
host data 4-33
collected during last time interval 4-33
cumulative MAC stations data 4-40
for a specific host, capturing 4-35
MAC stations current rates 4-38
real-time statistics in graphical format 4-35
reports 4-36
Monitor Overview charts 4-6
NAM log 7-2
NAM MIB alarm details 3-79
NAM SNMP system groups 2-12
network parameters 2-11
packets and bytes collected for top n MAC station conversations 4-48
packets and bytes for each MAC station conversation 4-50
port statistics data 4-90, 4-100
real-time data in graphical format 4-93
reports 4-94
response time data 4-68
client/server detail 4-85, 4-89
server detail 4-81
RMON log table 7-2
router parameters 3-8
switch
log 7-2
system alerts 2-22
system resources 2-10
user sessions table 2-9
VLAN data 4-50
collected for the top n VLAN IDs, in graphical format 4-52
cumulative data for each VLAN ID 4-53
reports 4-52
user priority distributions in graphical format 4-55
user priority distributions per data source 4-54, 4-56
voice data 4-18
active calls 4-31
known phones 4-29
Viewing audit trail 2-23
Virtual circuits 3-40
Virtual Switch Software (VSS) 3-5
Virtual switch software (VSS) 4-91
VLAN data, viewing 4-50
cumulative data for each VLAN ID 4-53
reports 4-52
tables and charts useful in
VLAN Priority (COS) Statistics Cumulative Data table 4-56
VLAN Priority (COS) Statistics Current Rates table 4-54
VLAN Priority (COS) Statistics Top N chart 4-55
VLAN Traffic Statistics Cumulative Data table 4-53
VLAN Traffic Statistics Current Rates table 4-51
VLAN Traffic Statistics Top N chart 4-52
user priority distributions in graphical format 4-55
user priority distributions per data source
cumulative 4-56
current rates 4-54
VLAN Priority (COS) Statistics
Cumulative Data Table, using 4-56
Current Rates table, using 4-54
Top N chart, using 4-55
VLAN report
creating 5-4
VLAN Traffic Statistics
Cumulative Data table, using 4-53
Current Rates table, using 4-51
Top N chart, using 4-52
voice data
collecting 3-50
viewing 4-18
active calls 4-31
known phones 4-29
Voice monitoring 3-50
voice monitoring, troubleshooting A-19
VPN routing/forwarding table 3-40
VSS
see Virtual Switch Software 3-7, 3-10, 3-30
W
WAAS data source
no data A-20
WAAS device status
pending A-20
WAN interfaces 3-31
WS-SVC-NAM-1 3-10
WS-SVC-NAM-2 3-10