Table 39-1 Cisco ANA System Events
Source OID
|
Message
|
Severity
|
Cause
|
Action
|
Category: MCReachability
|
IMC
|
Agent vne_name, agent_ip is reachable: DNA Unit = unit_ip AVM =avm_id
|
CLEARED
|
The VNE is reachable.
|
None needed.
|
IMC
|
Agent vne_name,agent_ip is unreachable: DNA Unit = unit_ip AVM = avm_id
|
MINOR
|
Various causes; system or network failure.
|
Contact Cisco Support.
|
IAvm
|
AVM unit_ip: avm_id (avm_key) is reachable
|
CLEARED
|
The AVM is reachable.
|
None needed.
|
IAvm
|
AVM unit_ip:avm_id (avm_key) is unreachable
|
MINOR
|
Network or machine failure.
|
Contact Cisco Support.
|
IMC
|
Unit unit_ip reachable
|
CLEARED
|
The MC is reachable.
|
None needed.
|
IMC
|
Unit unit_ip unreachable
|
MINOR
|
System, network, or machine failure.
|
Contact Cisco Support.
|
Category: alarm threshold
|
IAvm
|
Violet threshold reached, alarms must be deleted
|
CRITICAL
|
There are too many alarms open in the system.
|
Remove alarms.
|
IAvm
|
Red threshold reached, deleting alarms!
|
CRITICAL
|
There are too many alarms open in the system and the user has not removed them.
|
The system is deleting some of the alarms.
|
Category: backup
|
IAvm
|
Unable to backup the database because the database is not in archive mode
|
MAJOR
|
The database is not configured to work in archive log mode so the database cannot be backed up.
|
Change the database to archive log mode.
|
IAvm
|
Unable to delete directory:path
|
MAJOR
|
Permission problems.
|
Check the directory permissions.
|
IAvm
|
Unable to delete file:name
|
MAJOR
|
Permission problems.
|
Check the file permissions.
|
IAvm
|
Error deleting files from:path
|
MAJOR
|
Permission problems.
|
Check the permissions of the directory containing the files and the permissions on the files.
|
IAvm
|
Error deleting files from:path
|
MAJOR
|
Permission problems.
|
Check the file permissions.
|
Category: bad alarms
|
IAvm
|
Found alarms that do not refer to any network element in the system. Deleting count alarms.
|
MINOR
|
Element removed without first removing its alarms.
|
The system is removing the relevant alarms.
|
Category: bad oid
|
IAvm
|
count bad oids found in table businessObject
|
CRITICAL
|
Bad business objects were inserted into the database.
|
The system is removing them.
|
Category: bos misconfiguration
|
IElementManagement
|
duplicate_value is configured as existing_element in Unit unit_ip AVM avm_id and also as new_element in Unit new_unit_ip AVM new_avm_id
|
MAJOR
|
XML files were edited manually and incorrectly.
Note: The existing element is a VNE. The duplicate value is either the VNE's name or its IP address.
|
Fix XML file. Remove conflicting entry.
|
Category: drop affected
|
IAvm
|
Dropping affected Message of size:size the total affected waiting to be saved is:count
|
CRITICAL
|
The system was shut down while removing affected messages.
|
The system removes the remaining affected messages.
|
Category: event-rate-limiter
|
IAvm
|
Dropped Events Report
Long Description
List of dropped events, with the total number of events dropped for each type of event. For example:
Count type (ID)
-----------------------------------------
282 dot1qBridge trap (dot1qBridge trap
601 generic trap (generic trap)
|
CRITICAL
|
There is an event burst in the network. The number of events received exceeded the Cisco ANA threshold. Cisco ANA dropped the excess events.
|
Check the network for the root cause of the event burst.
|
IAvm
|
number_of_seconds sec limiter for default event type reached CLEARED threshold
|
CLEARED
|
The rate of events received has now dropped below the threshold and is normal.
|
None needed.
|
IAvm
|
number_of_seconds sec limiter for default event type reached WARNING threshold
|
WARNING
|
The rate at which events are being received is very close to the defined threshold value. There may be an event burst in the network.
|
Check the network for the root cause of the event burst.
|
Category: free space
|
IAvm
|
No room for tablespace tablespace_name on the disk
|
CRITICAL
|
There is no free space on the disk partition that the database occupies.
|
Free some space on the disk partition.
|
IAvm
|
No room for object_name in tablespace tablespace_name
|
MINOR
|
There is not enough free table space to accommodate growth in the table space.
|
The system will increase the table space when the table needs to grow.
|
Category: license
|
MCNetwork
|
No license file exists (Evaluation system).
|
WARNING
|
Cisco ANA is installed without a license file; it is an evaluation system. The message occurs whenever the license file is:
• Missing.
•Invalid signature.
•Locked on another MAC or host.
•All features are expired.
|
Contact your Cisco representative to get a license file.
|
MCNetwork
|
Exceeding feature usage (Limited license. Either counted or expired).
|
WARNING
|
The license for some feature is either expired or usage exceeded.
|
Contact your Cisco representative to renew or modify the license for this feature.
|
Category: no stacktrace
|
IAvm
|
Session discard a msg due to an exception exception_msg
|
MAJOR
|
An exception occurred while handling an internal message.
|
If this event recurs frequently, check the logs for the exception type.
|
Category: partitioning
|
IAvm
|
Unable to split partition partition_name on table_name because it contains data!
|
CRITICAL
|
The system did not split the partition before the system started inserting data into it.
|
Contact Cisco Support.
|
Category: queue-size-limiter
|
IAvm
|
Queue Size Limiter Report
|
CRITICAL
|
There was an event burst in the network. The number of events received exceeded the Cisco ANA threshold. Cisco ANA dropped the excess events.
|
Check the network for the root cause of the event burst.
|
Category: session timeout
|
IAvm
|
Session creator creator has timed out (session XID=session_xid)
|
MINOR
|
The response to the last ping message was longer than the threshold time. This can result from delays and errors in the network or the application.
|
Notify Cisco Support (low priority).
|
Category: severity
|
IAvm
|
Found Integrity problem on problems elements
|
CRITICAL
|
There was a problem calculating the severity.
|
The system will fix the inaccuracy.
|
Category: tickets capacity
|
IAvm
|
Tickets capacity back to normal.
|
CLEARED
|
The number of tickets Cisco ANA is generating has dropped below the defined threshold value.
|
None needed.
|
IAvm
|
Tickets capacity overflow, red threshold reached.
|
CRITICAL
|
The number of new tickets Cisco ANA is generating has reached the defined threshold value.
|
Check the network for the root cause of the event burst.
|
Category: user disabled
|
IAvm
|
Too many failed login, user disabled username
|
MINOR
|
Too many failed login attempts caused Cisco ANA to disable the username.
|
Investigate the reason for the user login failures. If the reason was legitimate, reset the user profile to enabled.
|
Category: Device System Events
|
IElement
Management
|
Agent agent_ip is not loading because of incorrect polling group. BOS Unit = unit_ip AVM = avm_id
|
MINOR
|
The polling group defined while adding the agent does not exist or is corrupt.
|
Verify the polling group definition and specify the correct polling group.
|
IElement
Management
|
Configuration Error - Duplicate IP [existing_ip]. Will unload device.
|
CRITICAL
|
The error can occur when:
•A duplicate agent IP was added by mistake, even if the management IP address on the device is different; or
•Two devices have a duplicate management IP address and two agents for these two devices were added.
|
Remove the agent with the duplicate IP, rectify that on the device, and then add the agent again.
|
IElement
Management
|
Configuration Error - Duplicate Key [existing_key]. Will unload device.
|
CRITICAL
|
Cisco ANA found a duplicate device key and will unload the device.
|
Assign a unique key to the device, then reload it.
|
IElement
Management
|
Agent agent_ip is starting. BOS Unit = unit_ip AVM = avm_id
|
MINOR
|
The specified VNE is starting.
|
None needed.
|
IElement
Management
|
Agent agent_ip is shutting down. BOS Unit = unit_ip AVM = avm_id
|
MINOR
|
The specified VNE is shutting down.
|
None needed.
|
IElement
Management
|
Agent agent_ip not responding: BOS Unit = unit_ip AVM = avm_id
|
MAJOR
|
The specified VNE is not responding.
|
Check AVM logs for any errors or memory issues.
|
IElement
Management
|
Agent agent_ip suppressed: BOS Unit = unit_ip AVM = avm_id
|
MAJOR
|
The specified VNE is not responding. Efforts to restart the VNE have failed, so Cisco ANA is now suppressing the VNE.
|
Check the VNE and restart manually.
|
IElement
Management
|
Out of Memory
|
CRITICAL
|
The AVM memory is insufficient.
|
Increase the amount of memory allocated to the AVM.
|
Category: AVM System Events
|
IAvm
|
AVM avm_id is starting. BOS Unit = unit_ip
|
MINOR
|
The specified AVM is starting.
|
None needed.
|
IAvm
|
AVM avm_id is shutting down.BOS Unit = unit_ip
|
MINOR
|
The specified AVM is shutting down.
|
None needed.
|
IAvm
|
AVM avm_id suppressed: BOS Unit = unit_ip AVM = avm_id
|
MINOR
|
The specified AVM is not responding and Cisco ANA's efforts to restart it have failed multiple times. Cisco ANA is now permanently suppressing the AVM.
|
Check AVM logs for any evident errors, rectify those errors, and restart manually.
|
IAvm
|
AVM avm_id not responding: BOS Unit = unit_ip AVM = avm_id
|
MAJOR
|
The specified AVM is not responding.
|
Check AVM logs for any evident errors, rectify those errors, and restart manually.
|
IAvm
|
Memory usage normal
|
CLEARED
|
The amount of memory the AVM consumes has returned to normal (occurs only after usage was set to HIGH).
|
None needed.
|
IAvm
|
Memory usage high
|
WARNING
|
The amount of memory the AVM consumes exceeded the HIGH threshold (set as a percentage of total memory; default is 85%).
|
Consider increasing the amount of memory for this AVM.
|
IAvm
|
AVM avm_id started. BOS Unit = unit_ip
|
MINOR
|
The specified AVM has started.
|
None needed.
|
IAvm
|
AVM avm_id shut down.BOS Unit = unit_ip
|
MINOR
|
The specified AVM has shut down.
|
None needed.
|
IAvm
|
An outgoing frame_type frame to port_peer_description was dropped
|
MAJOR
|
There is insufficient buffer space for outgoing transport frames.
|
Note the machine's CPU usage and then contact Cisco Support.
|
IAvm
|
repeat_count_frames were dropped in the last time seconds - for example an outgoing frame_type frame to port_peer_description
|
MAJOR
|
There is insufficient buffer space. Repeated events were suppressed to avoid an event storm.
|
Note the machine's CPU usage and then contact Cisco Support.
|
IAvm
|
A deserialization error occurred: class version error while deserializing a frame_type_name frame from transport_string to transport_string:class_name
|
MAJOR
|
Code incompatibility exists between the source's AVM and the target's AVM.
|
Contact Cisco Support.
|
IAvm
|
deserialization_error_repeat_count deserialization errors occurred in the last time seconds - for example: class version error while deserializing a frame_type_name frame from transport_string to transport_string:class_name
|
MAJOR
|
A code incompatibility exists; repeated events were suppressed.
|
Contact Cisco Support.
|
Category: Unit System Events
|
IMC
|
Server unit_ip manual failover initiated. Raising Redundant machine = redundant_unit_ip
|
MAJOR
|
A manual failover was requested for unit unit_ip. Cisco ANA is attempting to start the specified standby machine.
|
None needed.
|
IMC
|
Server unit_ip not responding. Raising Redundant machine = redundant_unit_ip
|
MAJOR
|
A manual failover was requested for unit unit_ip. Cisco ANA is attempting to start the specified standby machine.
|
None needed.
|
IMC
|
Server unit_ip manual failover initiated. No Redundant machine available.
|
MAJOR
|
The High Availability service cannot service the failover request because it cannot find an assigned standby machine.
|
Assign a machine to serve as a standby unit.
|
IMC
|
Server unit_ip not responding. No Redundant machine available.
|
MAJOR
|
The High Availability service cannot service the failover request because the assigned standby machine unit_ip is not responding and there is no machine assigned to replace it.
|
Assign a machine to serve as a standby unit.
|
IMC
|
Registry Possibly out of Sync.
|
WARNING
|
The Registry service has detected that the registry is not synchronized with the golden source.
|
Reload the unit.
|
IMC
|
BOS Unit unit_ip is starting.
|
MINOR
|
The specified unit is starting.
|
None needed.
|
IMC
|
BOS Unit unit_ip is shutting down.
|
MINOR
|
The specified unit is shutting down.
|
None needed.
|
IMC
|
Uplink to peer_host_address/peer_AVM_id disabled
|
MINOR
|
The administrator disabled the uplink to the specified host or peer AVM.
|
None needed.
|
IMC
|
Uplink to peer_host_address/peer_AVM_id enabled
|
MINOR
|
The administrator disabled the uplink to the specified host or peer AVM.
|
None needed.
|
IMC
|
Uplink to peer_host_address/peer_AVM_id connected
|
MINOR
|
The uplink connection with the specified host or peer AVM was established.
|
None needed.
|
IMC
|
Uplink to peer_host_address/peer_AVM_id down
|
MINOR
|
The uplink to the specified host or peer AVM was lost.
|
Look for IP connectivity problems.
|
Category: CE-Service Discovery
|
MCVM
|
Service has been stopped
Long Description
Timeout occurred while retrieving data from the database.
|
MAJOR
|
Discovery service was stopped due to multiple timeouts of a database query.
|
Fix the database timeouts root cause. Manually restart the discovery service.
|
Category: Topology Discovery
|
MCVM
|
Physical Link discovery inconsistent
Long Description
Physical Link discovery of Port ipPort using connectTechnology information conflicts with verification based on disconnectTechnology information. You are strongly recommended to wait until the link disappears and then create a static link from Port ipPort to its neighbor.
|
MAJOR
|
A flickering link connected, disconnected, and reconnected due to conflicting topology information.
|
Disconnect the link, wait until the link disappears, and then create a static link.
|
Category: Others
|
IManaged
Element
|
VNE definitions did not load properly
Long Description
VNE definitions did not load properly. Reason: reason
|
CRITICAL
|
Cisco ANA was unable to load VNEs.
|
Check the AVM logs for any evident errors, rectify those errors, and restart manually.
|
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