Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W - X -

Index

Symbols

* (asterisk), in Cisco IPICS Administration Console windows 1-12, 1-17

A

About, in Administration Console 1-20

accessing

Activity Log Management window 2-101

Activity Log Options window 2-106

Administration Console 1-15

Channels window 2-4

Descriptors window 9-48

Dial Engine drawer 8-1

Download IDC window 4-2

IDC Installer window 2-134

IDC Regions window 2-137

IDC Versions window 2-123

Incidents window 2-77

License Management window 2-86

Locations window 2-48

Multicast Pool window 2-52

My Profile window 4-2

online help 1-19

Ops View window 7-3

Options window 2-108

Policy Management drawer 6-1

Radios window 9-8

RMS window 2-60

User Groups window 3-44

Users window 3-3

Virtual Talk Groups window 5-1

action

activate VTG 6-8

definition 6-1

deleting 6-18

dial-out 6-8, 6-16

in multi-purpose type policy 6-12

invite to VTG 6-8, 6-12

managing 6-8

notification 6-8

overview 6-8

reactivating 6-29

VTG add participants 6-8, 6-15

activating

policy 6-24

RMS 2-67

VTG 5-18, 6-12

active

channel state in Channel window, described 2-12

incident 2-76

multicast address 2-53, 2-57

VTG, managing 5-2, 5-16

active users

fields, described 2-95

viewing information for 2-94

activity log

described 2-100

downloading 2-101

downloading, archived 2-103

managing 2-99

managing activity types per ops view 2-105

options per ops view 2-105

types 2-105

understanding the Activity Log Management window 2-100

viewing 2-101

activity log retention period, setting described 2-109

adding

alert tone set 2-130

channel 2-7

channel group 2-34

locations 2-48

multicast address to multicast pool 2-54

radio 9-11

radio and tone descriptors 9-50

regions 2-137

RMS 2-68

sequence of multicast addresses to multicast pool 2-55

user 3-5

user group 3-45

VTG 5-9

address

e-mail, of user 3-11

information for user 3-10

multicast address 2-53

of user, in user profile 4-5

street, of user in Users window 3-11

Address Information tab 3-10

Administration Console

accessing 1-15

Authentication window 1-15

client system requirements 1-15

displaying current data 1-14

exiting 1-17

logging in 1-15

logging out 1-17

obtaining information about 1-20

online help 1-19

overview 1-11

refreshing 1-14

timeout 1-20

advanced IDC permissions 3-18

advanced IDC permissions, field described 4-8

alerting tones

See alert tones

alert notification 6-11

alert tones

adding 2-130

associating ops views 2-132

creating alert tone sets 2-128

deleting 2-133

managing 2-127

viewing or editing alert tone sets 2-131

allow latch

channel 2-18

field in user profile 4-8

in IDC tab 3-18

radio 9-19

all role, described 1-9, 3-12

archived incident

archive file name 2-111

configuring 2-110

maximum file size 2-110

retention period 2-110

run archive at 2-111

associating

alert tones to ops views 2-132

channel with user 3-30

ops views with user group 3-49

ops view with user 3-37

policy with user 3-31, 6-23

radio with user 3-33

user with policy 3-31, 6-23

Associations tab 3-21

audio, disable 3-18

audio client 1-8

authentication log file 3-17, 3-19

Authentication window 1-15

B

backup and restore operations

overview 11-1

performing 11-1

browser

guidelines for using 1-14

memory issues 1-14

pop-up windows, disabling blocking 1-14

refreshing windows 1-14

C

calculating DSPs A-18

CAP XML file, for external notification B-5

caveats 9-7

changing status of VTG 5-18

channel

active state 2-21

active status 2-12

adding

new 2-7

to VTG template 5-7

allow association to users, field described 2-10

allow latch, described 2-18

allow use in VTGs field, described 2-11

associated 3-35

associated ops view, field described 2-17

associating

radio signals with user 2-28

to ops views 2-25

user with 3-30

with user 2-26

available 3-35, 3-50

changing status 2-21

channel color, field described 2-19

channel region, field described 2-19

channel selector, field described 2-16

deleting

from a channel group 2-38

from system 2-31

described 2-2

disabled status 2-12

disabling 2-21

editing information 2-8

enabled status 2-12

enable latch, field described 2-18, 9-19

enable VAD, field described 2-18

enabling 2-21

IDC region field described 2-19

in inactive VTG 5-7

listen only, field described 2-18

location 2-13

location, field described 2-13

mixing secure and non-secure in VTG 5-7

multicast address, field described 2-14

multicast address port, field described 2-14

name, field described 2-9

radio, field described 2-15

removing

from channel group 2-38

from system 2-31

RX mute during PTT, field described 2-18

search for in VTG window 5-35

secure, field described 2-9

status 2-12

type, field described 2-12

unavailable for VTG 5-33

viewing

associations 2-30

information 2-8

Channel dashboard

elements 12-5

overview 12-4

channel group

adding

new 2-34

to VTG template 5-7

associated ops view, field described 2-36

associated VTG 2-38

associated VTG status 2-38

associating ops views to 2-39

channels in 2-3

deleting 2-40

deleting a channel from 2-38

described 2-3

editing information 2-35

name 2-35

removing

channel from 2-38

from system 2-40

viewing

associations 2-37

information 2-35

Channel Selector Permissions 3-34

channel selectors

associated channel field, described 9-6

enabled status check box 9-6

label 9-6

channel statistics log file 3-17, 3-19

Cisco 10-4

Cisco IOS documentation 1-xxii

Cisco IPICS

Administration Console 1-11

database

backing up 11-4

logs 11-20

restoring 11-13

deployment options 1-5

getting started 1-2

hardware components 1-5

initial configuration 1-2

IP multicast address guidelines for 2-54

logging in to 4-1

Login window 4-1

overview 1-1, 1-5

Restrict Operator Role assignments 2-111

role 1-8

server 1-6

session timeout period setting 2-110

setting up 1-2

software components 1-5

Cisco IPICS policy engine

See policy engine

Cisco IPICS server

Administration Console 1-11

described 1-6

SSL certificate on D-1

usage guidelines 1-11

Cisco IPICS service

about C-1

configuring

for Cisco Unified Communications Manager C-2

for Cisco Unified Communications Manager Express C-4

disabling log in C-2

subscribing to C-5

using C-7

Cisco IPICS session timeout 2-110, 2-111

Cisco IPICS session timeout period, setting described 2-110

Cisco IP Interoperability and Collaboration System

See Cisco IPICS

Cisco router

function in a Cisco IPICS deployment 1-7

Cisco Security Agent documentation 1-xxi

Cisco Unified Communications Manager

configuring as SIP provider 8-43

configuring Cisco IPICS service for C-2

documentation 1-xx

function in a Cisco IPICS deployment 1-7

Cisco Unified Communications Manager Express

configuring as SIP provider 8-48

configuring Cisco IPICS service for C-4

documentation 1-xxi

Cisco Unified IP Phone

accessing Cisco IPICS service from C-7

allow latch 3-18

audio 3-18

dial login for 3-13

digit ID 3-14, 4-6

digit password 3-14

disable 3-15

documentation 1-xxi

high availability, affect on 10-12

latching 3-20

listen only 3-18, 3-20

managing for user 3-14

mute 3-15

subscribing to Cisco IPICS service C-5

timeout period setting 2-110

unmute 3-15

user in VTG 5-20

using as a PTT device C-1

cluster view daemon, trace file 8-4

codec

field described 2-15

for policy engine 8-42

radio 9-13

communications preferences

configuring 3-23

described 3-22

managing 3-22

connection type, multicast address 2-53, 2-57

control function permissions 3-34

control functions 3-36

controllers

configuring T1/E1 controllers A-5

on RMS 2-66

copying a user 3-5

customized script prompts

codec 8-18

deleting 8-20

described 8-16

downloading 8-19

renaming 8-20

uploading 8-18

viewing list of 8-17

Customized Script Prompts window 8-17

D

Dashboard window, overview 12-1

database

backing up 11-4

choosing a backup destination 11-12

manually starting database server 11-28

options

changing 11-9

default 11-9

restoring 11-14

restoring 11-13

troubleshooting

backup procedure 11-22

restore procedure 11-22

database log 10-22

Database Management window

overview 11-3

tabs inside of 11-3

database replication block state 10-22

database updates 10-22

DDRBLOCK 10-22

deactivated

RMS 2-67

RMS status 2-65

VTG 5-19

DEBUG-level error messages 12-16, 12-21

debug log file 3-17, 3-19

debug trace level 8-5

dedicated-dial-engines.xml file B-2

default language folder 8-12

default tone sequences, configuring 9-7

deleting

action from policy 6-18

alert tones 2-133

channel

from channel group 2-38

from system 2-31

channel group 2-40

descriptors 9-53

IDC

regions 2-139

versions 2-127

incident 2-85

languages 8-14

locations 2-50

multicast address 2-58

policy 6-25

radio 9-26

radio and tone descriptors 9-53

RMS 2-73

spoken names prompts 8-30

trigger from policy 6-22

user 3-43

user group 3-52

VTG 5-15

deployment, of Cisco IPICS 1-5

descriptors

deleting 9-53

managing radio and tone 9-30

updating 9-51

diagnostic information

downloading 12-13

viewing 12-9

Diagnostics window

diagnostic summary pane, described 12-13

elements 12-10

overview 12-1, 12-9

dial engine

codec 8-42

configuring B-2

described 8-1

for external notification B-2

parameters 8-41

services

obtaining information about 8-2

status 8-3

trace file 8-4

Dial Engine drawer, accessing 8-1

dial engine script

See scripts 8-31

Dial Engine Script notification 6-11

dial-in

assigning to ops view 7-19

configuring SIP provider for 8-43

SIP trunk 8-46

dial-in floor 6-34

dialing out to participants in an active VTG 5-28

dial-in phone

disable 3-15

high availability, affect on 10-12

listen only 3-18, 3-20

managing for user 3-14

mute 3-15

unmute 3-15

dial login

configuring 3-13

described 3-13

Dial Login tab 3-13

Dial notification 6-10

dial-out

action 6-8, 6-16

configuring SIP provider for 8-43

SIP trunk 8-46

dial preferences

configuring 3-23

described 3-23, 4-10

order of 3-28

digit ID 3-14, 4-6

digit password (PIN) 3-14, 4-7

disable

Cisco Unified IP Phone 3-15

IDC attributes in an active VTG 5-28

latch in User Details window 5-25

user 3-40

disable audio, in user profile 4-8

disabled channel 2-12

disabled user 3-40

disable IDC activity log upload, setting described 2-119

disable RMS comparator, setting described 2-108

disabling

audio 3-18

dial-in phone 3-15

end device 3-15

IDC 3-15

listen only 3-20

radio 9-25

voice activation detection (VAD) 3-20

dispatcher role

described 1-9, 3-12

responsibilities 5-1

documentation

Cisco IOS 1-xxii

Cisco Security Agent 1-xxi

Cisco Unified Communications Manager 1-xx

Cisco Unified Communications Manager Express 1-xxi

Cisco Unified IP Phones 1-xxi

session initiation protocol (SIP) 1-xxi

downloading

activity logs 2-101

archived activity logs 2-103

IDC 4-2

DS0

destination 2-71

disabling 2-72

enabling 2-71

in loopback 2-71

source 2-71

status 2-71

ds0 groups, configuring A-6

dspfarm

calculating DSPs A-18

checking configuration A-17

DSP resource pool A-18

enabling A-18

DSPs A-18

dump

memory trace 8-9

threads trace 8-8

E

E1 timeslots A-7

e-mail

address of user 3-11

notification preference 3-23, 3-24, 4-10

email notification 6-9

enable

IDC attributes in an active VTG 5-28

latch in User Details window 5-25

radio 9-25

user 3-40

enabled

channel 2-12

user 3-40

enable voice activity detection (VAD), field described 2-18

enabling

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

IDC 3-15

listen only 3-20

voice activation detection (VAD) 3-20

end device

audio 3-18

described 3-14

disable 3-15

listen only 3-18, 3-20

managing for user 3-14

mute 3-15

unmute 3-15

ERROR-level error messages 12-16, 12-21

event, also called active VTG 5-2

executed policy, information about 6-26

executing policy, information about 6-26

expiration date, of password 3-10

bulk notification

See external notification

external notification

configuring dial engine B-2

deploying B-2

description B-1

dial engine B-2

failover, affect on 10-12

invoking

CAP XML file B-5

HTTP request B-4

options B-4

message file B-4

overview B-1

recipient list B-3

requirements B-2

results of B-12

notification

See external notification

F

failover

affect on Cisco Unified IP Phone 10-12

affect on dial-in user 10-12

affect on external notification 10-12

affect on IDC 10-10

affect on IDC and connected devices 10-3

affect on mobile client 10-12

affect on policy 10-12

local critical process failure 10-3

lost heartbeat message failure 10-3

manual 10-4, 10-14

file size, of archived incident 2-110

floor, for dial-in 6-34

G

G.711 2-15

G.729 2-15

gateway 1-7

General Information tab 3-9, 3-12

Get Logs from IDC 3-19

guidelines

for using IP multicast addresses with Cisco IPICS 2-54

managing active VTGs 5-16

managing inactive VTGs 5-6

multicast address 2-54

server usage 1-11

H

HA

See high availability (HA)

hangover time 9-15

hardware components, of Cisco IPICS 1-5

help, in Administration Console 1-19

high availability (HA)

active server 10-2

affect of failover on IDC and connected devices 10-3

Cisco Unified IP Phone, affect on 10-12

configuring 10-4

description 10-2

dial-in user, affect on 10-12

failover

local critical process failure 10-3

lost heartbeat message failure 10-3

manual 10-4

IDC connections, affect on 10-10

license 2-86

manual failover 10-14

mobile client, affect on 10-12

overview 10-2

redundant server location 10-2

split brain scenario

definition 10-4

resolving 10-15

standby server 10-2

synchronizing server time 10-12

unconfiguring 10-9

High Availability Window 10-6

host name, of RMS 2-65

HTTP request, for external notification B-4

I

icons, in users window 3-47

icons in Users window 3-4

ID, of user 3-6

IDC

activity log update, setting frequency 2-122

adding alert tone sets 2-130

advanced permissions 3-18

alert tones, See alert tones

allow latch 3-18

audio 3-18

authentication log file 3-17, 3-19

changing the state of versions for updates 2-126

channel statistics log file 3-17, 3-19

creating alert tone sets 2-128

debug log file 3-17, 3-19

deleting versions 2-127

described 1-5, 1-6

dialer preference 3-23, 4-10

Dialer Preferences 3-24

disable 3-15

downloading current version 4-22

failover, affect on 10-3

high availability affect on 10-10

installer, generating 2-134

latching 3-20

listen only 3-18, 3-20

log files 3-15, 3-17, 3-18, 3-19

log in after failover 10-10

log level 3-19

logout, forced 2-94

log upload frequency, setting described 2-120

managing for user 3-14

managing the configuration 2-134

mandatory update 2-126

mute 3-15

operation caveats when configuring tone sequences 9-46

recommended update 2-126

regions 2-137

adding 2-137

managing 2-136

maximum 2-136

See also regions

send logs on rollover, setting described 2-121

tab 3-18

unmute 3-15

update poll, setting described 2-119

user interface log file 3-17, 3-19

user in VTG 5-20

versions

changing state 2-126

uploading 2-125

versions, managing 2-122

voice activation detection (VAD) 3-20

IDC alert tones

See alert tones

IDC Installer window 2-134

idcsetup.exe 2-134

idle status, for multicast address 2-53, 2-57

IN_SERVICE 8-3

inactive

incident 2-76

VTGs 5-6

VTGs, guidelines 5-6, 5-7

incident

Activated, field described 2-83

activating 2-83

active 2-76

Address, field described 2-82, 2-83

changing status 2-83

configuring archive 2-110

current participants, fields described 2-82

Deactivated, field described 2-83

deactivating 2-83

definition 2-76

deleting 2-85

description, field described 2-81

editing information 2-80

ID, field described 2-81

inactive 2-76

Incident VTG, field described 2-82

management 2-76

name, field described 2-81

Ops View, field described 2-82

overview 2-76

removing 2-85

state, field described 2-81

VTG 2-76

Incident dashboard

elements 12-6

overview 12-5

Incidents window

accessing 2-76, 2-77

understanding 2-77

INFO-level error messages 12-16, 12-21

Informix database, manually starting 11-28

invitation policy type

adding 6-17

described 6-6

updating 6-17

invitation type policy, actions in 6-8

invite to VTG action 6-8

IP address, of RMS 2-65

IP address selection guidelines A-8

ipics.log

downloading 12-19

error types 12-16, 12-21

ipics.log file B-12

IPICS Connect 9-29

IPICS Dispatch Console

See IDC

IP multicast address, guidelines for using with Cisco IPICS 2-54

IP Phone Text notification 6-9

L

languages

adding 8-12

default language folder 8-12

deleting 8-14

for prompts 8-11

for scripts 8-11

naming requirement 8-12

of TUI prompts 6-32

renaming 8-13

viewing list of 8-12

Languages window 8-12

latch

allow 3-18

disable 3-20

enable 3-20

license

described 2-85

for policy engine 6-1

managing a Cisco IPICS 2-85

summary 2-87

time-bound, described 2-92

usage per ops view 2-90

License dashboard

elements 12-7

overview 12-7

license file, uploading 2-93

Linux user roles 1-9

listen only

in channel 2-18

in IDC tab 3-18

in radio 9-19

in user profile 4-8

LMR gateway 1-7

location

adding 2-48

associations 2-43

deleting 2-50

described 2-41

multicast address 2-53, 2-58

of RMS 2-64

predefined 2-41

radio 9-13

RMS 2-69

summary of access types and connections 2-46

user 4-7

viewing or editing 2-49

locking, user account 3-41

log files

downloading 12-19, 12-24

IDC 3-15, 3-17

in RCS Logs window 12-20

in System Logs window 12-15

location 3-17, 3-19

managing activity 2-99

obtaining 3-18

log in, disabling for Cisco IPCS service C-2

log level, setting 3-19

log out

forced

from IDC 2-94

from mobile client 2-94

from Administration Console 1-17

logs, managing activity 2-99

loopback

configuring 2-70

creating 2-70

disabling DS0 in 2-72

DS0

destination 2-71

source 2-71

status 2-71

dynamically allocated 6-3

enabling DS0 in 2-71

number 2-71

on RMS 2-66

removing 2-73

state 2-71

viewing information about 2-70, 2-71

M

managing

activity log options per ops view 2-105

inactive VTGs 5-6

radio and tone descriptors 9-30

mandatory update, for IDC 2-126

maximum activity logs, setting described 2-109

member, adding to user group 3-47

merging RMS configuration 2-74

message file, for external notification B-4

mobile client

high availability, affect on 10-12

logout, forced 2-94

multicast address

adding address to multicast pool 2-54

adding a sequence of addresses to multicast pool 2-55

address 2-57

address and port 2-53

assignment 2-54

channel 2-14

connection type 2-53, 2-57

conventions 2-14, 2-54, 2-57

deleting 2-58

editing information 2-56

guidelines 2-54

in multicast pool 2-51

location 2-53, 2-58

port 2-57

recommended range 2-54

status 2-53, 2-57

used by 2-53, 2-58

viewing information 2-56

multicast communications guidelines 2-54

multicast domain 2-41

multicast pool

adding multicast address to 2-54

deleting multicast address from 2-58

described 2-51

multi-purpose type policy

actions in 6-8, 6-12

activating 6-24

adding 6-11

described 6-6

trigger 6-19

updating 6-11

mute

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

IDC 3-15

client 3-15

user in VTG 5-22

My Profile window, described 1-15

N

name

of user 3-6, 3-9

of user group 3-50

New Users window 3-5

notification

action 6-8

alert 6-11

configuring 6-13

Dial 6-10

Dial Engine Script 6-11

email 6-9

external, See external notification

IP Phone Text 6-9

overview 6-9

Talk Group 6-10

notification preferences

configuring 3-23

described 3-23, 4-10

notifying participants in an active VTG 5-28

O

old digit password, changing 4-6

online help, accessing 1-19

operational, RMS status 2-65

Operational Views

See ops views

operator role

described 1-9, 3-12

responsibilities 3-1

restricting assignments 2-111

ops view administrator role, described 1-8, 3-12

ops views

accessible to 7-7

affecting VTGs 7-16

allocating dial ports, described 7-29

assigning a dial number (DN) 7-19

assigning to user 7-31

associated 3-38

associating

channel groups with 2-39, 7-32

channels with 7-32

to channels 2-25

user group with 3-49

user with 3-37

available 3-38

belongs to 7-6

benefits 7-6

caveats 7-11

channels 7-32

creating 7-4

determining dial port allocation 7-31

dial-in numbers 7-19

dial port pools 7-29

overview 7-1

resources 7-5

system 7-2

to which user belongs 3-36

to which user group belongs 3-49

understanding VTGs 7-12

user roles 7-8

viewing

details 7-25

resources 7-23

Ops View to User Association window 3-38

Options window 2-107

order, of dial preferences 3-28

OUT_OF_SERVICE 8-3

P

pager, notification preference 3-23, 3-24, 4-10

PARTIAL_SERVICE 8-3

participant

adding to VTG 5-19

in VTG 5-19

removing from VTG 5-19

password

Apply User Account Lockout setting 2-117

Apply User Password Expiration setting 2-115

changing 4-3

expiration date 3-10

Failed Password Attempt Expiration Hours setting 2-118

Maximum Invalid Login Attempts Allowed setting 2-118

Minimum Digit Password Length setting 2-112

Minimum Lower Case Letter Count setting 2-113

Minimum Numeric Character Count setting 2-114

Minimum Password Length setting 2-112

Minimum Special Character Count setting 2-114

Minimum Upper Case Letter Count setting 2-113

Password Expiration Notification setting 2-117

Password Expiration setting 2-116

Password History Count setting 2-115

RMS 2-69

user 3-6, 3-9

phone service C-1

PIN, digit password

defined 3-14

in user profile 4-7

Policies window

described 6-4

displaying 6-4

policy

action, See action

activating 6-24

adding 6-6

associated 3-32

associating user with 3-31, 6-23

available 3-32

definition 6-1

deleting 6-25

deleting action from 6-18

deleting trigger from 6-22

executed 6-26

executing 6-26

failover, affect on 10-12

invitation type

actions in 6-8

adding 6-17

described 6-6

updating 6-17

multi-purpose type

actions in 6-8

adding 6-11

described 6-6

updating 6-11

ops view guidelines 6-5

reactivating 6-29

scheduled 6-28

system resources for 6-6

trigger 6-19

type 6-8

viewing information about 6-26, 6-28

Policy Associations window 3-32

policy engine

license requirement 6-1

Policies window 6-4

policy, See policy 6-1

roles that can access 8-1

SIP provider 8-43

tracing 8-4

Policy Management drawer, accessing 6-1

pop-up windows 1-14

port

channel 2-14

conventions 2-14, 2-56, 2-57

multicast address 2-57

preferences, system, setting in Options window 2-107

primary server

description 10-1

See also high availability (HA)

prompts

customized script, See customized script prompts

described 8-1

languages

See also language

languages, about 8-11

managing 8-11

repository 8-11

spoken name, See spoken name prompts

standard script, See standard script prompts

PTT channel

See channel

PTT channel group

See channel group

R

radio

adding

to system 9-11

to VTG template 5-7

Allow association to users, check box described 9-15

allow latch, described 9-19

Allow use in VTGs, check box described 9-16

associating

signals with channels 2-28

user with 3-33

with user from Radios window 9-22

channel 9-2

codec field described 9-13

control functions 3-36

default tone sequences 9-7

deleting 9-26

description, field described 9-12

descriptor file, described 9-31

designating permissions for 3-34

editing information 9-20

enabling or disabling 9-25

frequency channels, described 9-4

hangover time, field described 9-15

IDC caveats when configuring tone sequences 9-46

listen only, field described 9-19

location, field described 9-13

managing

descriptors 9-30

overview 9-2

multicast address, field described 9-13

multicast port, field described 9-13

name, field described 9-12

overview 9-1

Pooled Resource, field described 9-12

radio color, field described 9-20

region, field described 9-20

removing 9-26

RX mute during PTT, field described 9-19

search for in VTG window 5-35

secure radio, field described 9-13

tone and signaling sequences, described 9-35

tone descriptors, described 9-35

type, field described 9-12

viewing information 9-20

voice delay, field described 9-14

radio channel

managing 9-2

See also radio

radio color, field described 9-20

radio control service

See RCS

radio descriptors 9-31

deleting 9-53

described 9-31

format example 9-32

IDC operation caveats 9-46

managing 9-30

updating 9-51

radio preferences 3-23, 4-10

rcs.log

file 12-24

rcs.log, downloading 12-24

RCS logs

downloading 12-24

entry types 12-21

overview 12-21

viewing 12-20

RCS Logs window

described 12-20

log entry types 12-21

reactivate

action 6-29

policy 6-29

VTG 5-33

recipient list

for external notification B-3

format B-3

recommended update, for IDC 2-126

recording, spoken names prompts 8-26

recovering, system administrator 3-42

recurrence, of trigger 6-21

redundant server 10-2

refreshing, Administration Console 1-14

regions

adding 2-137

deleting 2-139

viewing or editing 2-138

removing

channel 2-31

channel from channel group 2-38

channel group 2-40

incident 2-85

radio 9-26

RMS 2-73

user 3-43

user group 3-52

VTG 5-15

repository 8-11, 8-31

required information, in Cisco IPICS windows 1-12, 1-17

rerecording, spoken names prompts 8-26

restoring a backed-up database 11-13

Restrict Operator Role assignments, setting described 2-111

retention period 2-110

RMS

activating 2-62, 2-67

adding 2-68

calculating DSPs A-18

configuration, merging 2-74

configuring

managing 2-74

security features A-2

T1/E1 controllers, interfaces, and voice parameters A-10

connectivity guidelines A-6

controllers 2-66

deactivated status 2-65, 2-67

deactivating 2-62, 2-67

deleting 2-73

described 1-7

ds0 groups A-6

dspfarm configuration A-17

E1 timeslots A-7

editing information 2-62

host name 2-65

IP address 2-65

IP address selection

Ethernet interface A-8

guidelines A-8

Loopback0 interface A-8

Vif1 interface A-9

location 2-64

loopback 2-66

managing

configuration 2-74

overview 2-59

merging configuration 2-74

name 2-64

operational status 2-65

removing 2-73

security features A-2

status 2-65

status of routers in RMS window 2-60

stopping

state 2-67

status 2-65

T1 timeslots A-6

unconfigured status 2-65

unreachable status 2-65

updating

configuration 2-74

information in Cisco IPICS 2-74

viewing information 2-63

RMS dashboard

elements 12-9

overview 12-8

RMS polling frequency, setting interval 2-109

role

all 1-9, 3-12

assigning 3-12

changing 3-12

Cisco IPICS 1-8

described 3-12

dispatcher 1-9, 3-12, 5-1

Linux user 1-9

operator 1-9, 3-1, 3-12

ops view administrator 1-8, 3-12

system administrator 1-8, 2-1, 3-12

user 1-8, 4-1

roles, field described 4-5

router

See RMS

router media service

See RMS

RX mute during PTT

on channel 2-18

on radio 9-19

S

scheduled policy, information about 6-28

scripts

adding 8-32

BulkNotifyDialer 8-31

changing information about 8-33

deleting 8-34

described 8-1

dial engine 8-31

IppeDialin 8-31

IppeDialout 8-31

IppeRecording 8-31

languages 8-11

managing 8-31

repository 8-31

system 8-31

viewing information about 8-33

viewing list of 8-31

searching in Virtual Talk Groups window 5-35

secondary server

description 10-1

high availability license on 2-86

See also high availability (HA)

secure radio 9-13

Serial Radio Control Interface (SRCI)

accessing 9-27

channel selectors 9-29

IPICS Connect 9-29

overview 9-4

radio display and controls 9-28

radio information 9-27

server, Cisco IPICS 1-6

server logs, viewing 12-15, 12-20

server time, synchronizing for high availability 10-12

server usage guidelines 1-11

Serviceability drawer, overview 12-1

services, obtaining information about 8-2

session initiation protocol (SIP), documentation 1-xxi

setting up Cisco IPICS 1-2

short message service (SMS), notification preference 3-23, 3-24, 4-10

short name for channel, field described 2-9

SHUTDOWN 8-3

SIP, configuring for Policy Engine 8-35

SIP provider

Cisco IOS 8-48

Cisco Unified Communications Manager 8-43

Cisco Unified Communications Manager Express 8-48

configuring for Cisco IPICS 8-43

described 8-43

software components, of Cisco IPICS 1-5

specifying order 3-29, 4-13, 4-17

split brain scenario

definition 10-4

resolving 10-15

spoken names prompts

changing information about 8-29

deleting 8-30

described 8-21

downloading 8-25

for user 3-38

recording 8-26

replacing .wav file 8-26

rerecording 8-26

uploading 8-23

viewing list of 8-22

Spoken Names window 8-22

SSL certificate, creating on Cisco IPICS server D-1

standard script prompts

described 8-14

uploading 8-15

viewing list of 8-15

Standard Script Prompts window 8-15

standby server

description 10-1

See also high availability (HA)

status

channel 2-12

DS0 2-71

multicast address 2-53, 2-57

Status Details window 8-3

stopping, RMS status in RMS window 2-65

sub-VTG 5-7

system administrator role

described 1-8, 2-1, 3-12

responsibilities 2-1

System dashboard, overview 12-3

system logs

downloading 12-19, 12-24

entry types 12-16

overview 12-16

viewing 12-15

System Logs window

described 12-2, 12-15

log entry types 12-16

system preferences, setting in Options window 2-107

system status, monitoring 12-15, 12-20

T

T1/E1 controller configuration A-5

T1 timeslots A-6

tab

Address Information 3-10

Associations 3-21

Dial Login 3-13

General Information 3-9, 3-12

IDC 3-18

Talk Group notification 6-10

telephony user interface

See TUI

time out, period for Administration Console 1-20

tone broadcast wave files

See alert tones

tone descriptor files, for radios 9-35

tone descriptors

adding 9-50

deleting 9-53

described 9-35

IDC operation caveats 9-46

updating 9-51

tone sequences

description field, described 9-7

enabled state check box 9-7

label 9-7

momentary control 9-7

stateful control 9-7

tone sequences, described 9-35

trace

advanced activities 8-8

cluster view daemon 8-4

configuring, trace files

number 8-5

size 8-5

debug 8-5

default levels 8-7, 8-9

described 8-4

dial engine 8-4

dump

memory trace 8-9

threads trace 8-8

facilities 8-4, 8-7

files 8-4

interpreting trace files 8-10

levels 8-4, 8-6

maximum size of all trace files on systems 8-6

obtaining trace files 8-10

recommendations for 8-5

XDebug (extended debug) 8-5

TRACE-level error messages 12-16, 12-21

transaction log 10-22

trigger

adding 6-19

definition 6-1

deleting 6-22

overview 6-19

recurrence 6-21

updating 6-19

viewing 6-19

TUI (telephony user interface)

accessing 6-31

activities 6-31

described 6-31

dial-in floor 6-34

dial login for 3-13

digit ID 3-14

guidelines

general 6-32

menu 6-33

logging in 6-31

PIN 3-14

speaking 6-34

type, channel connection 2-12

U

unconfigured, RMS status 2-65

understanding 7-29

Activity Log Management window 2-100

Channels window 2-4

Descriptors window 9-48

IDC Regions window 2-137

Incidents window 2-77

Ops View window 7-3

Radios window 9-8

RMS window 2-60

Virtual Talk Groups window 5-3

unlocking a user account 3-41

unmute

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

IDC 3-15

unmuting IDC user in a VTG 5-22

unreachable, RMS status 2-65

updating

descriptors 9-51

radio and tone descriptors 9-51

RMS configuration 2-74

uploading

IDC versions 2-125

license file 2-93

standard script prompts 8-15

used by field, for multicast address 2-53

user

adding

dial preferences in user profile 4-15

IDC preference in user profile 4-14

notification preferences in user profile 4-10

radio preferences in user profile 4-12

to system 3-5

to VTG template 5-8

address

information 3-10

street 3-11

associating

ops views with 3-37

policy with 3-31, 6-23

PTT channels with 3-30

radios with 3-33

to PTT channels 2-26

associating radios with, from Radios window 9-22

changing information in user profile 4-2

channel association 4-18

copying 3-5

default location 3-14

deleting

dial preferences in user profile 4-15

from system 3-43

notification preferences in user profile 4-10

radio preferences in user profile 4-12

described 3-1, 3-2

dial preferences 4-17

digit ID 3-14

digit password (PIN) field 3-14, 4-7

disabled 3-40

downloading IDC 4-22

editing

dial preferences in user profile 4-15

IDC dial preference in user profile 4-14

notification preferences in user profile 4-10

radio preferences in user profile 4-12

enabled 3-40

general information 3-8

in inactive VTG 5-7

list of VTGs in which is a participant 3-39

locking account 3-41

managing

associations 4-17

communications preferences 4-9

profile 4-2

name 3-6, 3-9

ops view for 3-36

order

of dial preferences 4-17

of radio preferences 3-29, 4-13

password 3-9

PIN 3-14

radio preferences 3-29, 4-13

recovering deleted system administrator 3-42

removing 3-43

search for in VTG window 5-35

status 3-40

unlocking account 3-41

updating IDC dialer preferences in user profile 4-14

viewing

associations 4-22

dial preferences 4-15

IDC dialer preferences 4-14

notification preferences 4-10

radio preferences 4-12

user associations

Channels tab, described 4-18

Incidents tab, described 4-20

Phones tab, described 4-20

Policies tab, described 4-21

Radios tab, described 4-19

Virtual Talk Groups tab, described 4-21

User dashboard

elements 12-7

overview 12-6

User Details window

activities 1-16

enabling or disabling latch for IDC user 5-25

user group

adding

members to 3-47

new 3-45

to VTG template 5-8

associating ops views with 3-49

changing name of 3-50

deleting 3-52

described 3-1, 3-43

list of VTGs in which is a participant 3-51

naming recommendation 3-46

ops view for 3-49

removing 3-52

User Groups window

accessing 3-44

described 3-44

user interface log file 3-17, 3-19

User Management drawer, accessing 3-1

user name of RMS field, described 2-65

user profile

account status field, described 4-4

address field, described 4-5

belongs to field, described 4-5

confirm password field, described 4-4

default location 4-7

described 4-2

dial preferences field, described 4-9

digit ID field, described 4-6

first name field, described 4-3

IDC info field, described 4-8

IPICS status field, described 4-4

last name field, described 4-3

new password field, described 4-4

notification preferences field, described 4-9

old digit password field, described 4-6

old password field, described 4-3

password expiration date field, described 4-4

roles field, described 4-5

user name field, described 4-3

User Radio Permissions window 3-35, 3-36

user role

described 1-8

responsibilities 4-1

users

phone associations 4-20

policy associations 4-21

radio associations 4-19

VTG associations 4-21

Users window

accessing 3-3

described 3-2

V

viewing

activity logs 2-101

and downloading archived activity logs 2-103

and editing user associations, My Associations window 4-2

channel associations 2-30

IDC

alert tone sets 2-131

regions 2-138

ops view resources 7-23

or editing locations 2-49

user associations 4-22

virtual talk group

See VTG

Virtual Talk Group dashboard

elements 12-6

overview 12-6

voice activity detection

enable field 2-18

enabling on IDC 5-10, 5-13

voice delay 9-14

VTG

activating 5-18

active 5-2, 5-16

adding

channel 5-7

channel group 5-7

new 5-9

participants 5-19

radio 5-7

to VTG template 5-8

user 5-8

user group 5-8

VTG 5-8

best practices 5-38

changing the status of 5-18

channel in inactive 5-7

Cisco Unified IP Phone user in 5-20

deactivating 5-19

deleting 5-15

dialing out to participants in active 5-28

disabling

IDC attributes in active 5-28

latch in User Details window 5-25

empty 5-7

enabling

IDC attributes in active 5-28

latch in User Details window 5-25

guidelines for managing

active 5-16

inactive 5-6

IDC user in 5-20

inactive 5-2

incident 2-76

in which user group is participating 3-51

list in which user is participating 3-39

managing 5-2

active 5-16

inactive 5-6

modifying 5-12

multicast address used by 2-51

muting an IDC user 5-22

non-secure channel in 5-7

notifying participants in active 5-28

participant in itself 5-7

participants 5-19

reactivating 5-33

removing

from system 5-15

participants 5-19

search for in VTG window 5-35

secure channel in 5-7

seeing as user on Cisco Unified IP Phone C-9

sub-VTG 5-7

unavailable channel 5-33

unmuting an IDC user 5-22

user in inactive 5-7

VTG add participants action 6-8, 6-15

VTG search utility, using 5-35

W

WARN-level error messages 12-16, 12-21

X

X, in Activate VTG Details area 5-34

Xdebug (extended debug) trace level 8-5