Investigate the business and technical issues pertaining to a platform, solution, or technology and examine its technical implications within the overall network architecture.
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Impact of Microsoft Unified Communications Launch - Yankee Group (PDF - 290 KB)
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Installing and Maintaining a Cisco Unity Connection 7.x Warm-Standby Server
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Unified Communications Industry Study - Forrester Research (PDF - 180 KB)
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Using Exchange Email Address Policies to Mask Cisco Unity Connection SMTP Addresses in Outlook
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Impact of Microsoft Unified Communications Launch - Yankee Group (PDF - 290 KB)