Document ID: 108643
Updated: Dec 12, 2008
Contents
Introduction
How do I check the registration status using the VoIP router's setup page?
Related Information
Introduction
This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.
Q. How do I check the registration status using the VoIP router's setup page?
A.The Voice screen displays information about your Internet phone line(s). In order to check the Phone registration status using the web-based setup page of the WRTP54G, complete the steps in this document.
Check the Phone Registration Status Using the Cisco Small Business VoIP Router
Step 1:
Access the router's web-based setup page. For instructions, click here.Step 2:
When the router's web-based setup page appears, click Status > Voice.
Step 3:
Check these items:Information
Provisioning Status shows the provision status for the device. A message such as "Provision succeeded, Provision failed" may appear.Line1 Status
Registration Status displays the phone number and status of this Internet phone line, so you know whether or not the phone line is registered with Vonage. If it is not registered and if the status indicates that the registration has failed, then you should register it with Vonage. Call1 Status shows the status of the active phone call. Call2 Status shows if you are using call waiting as well as the status of the incoming phone call.Line2 Status
Registration Status displays the phone number and status of this Internet phone line, so you know whether or not the phone line is registered with Vonage. If it is not registered and if the status indicates that the registration has failed, then you should register it with Vonage. Call1 Status shows the status of the active phone call. Call2 Status shows if you are using call waiting as well as the status of the incoming phone call.
Related Information
Open a Support Case (Requires a Cisco Service Contract.)
Related Cisco Support Community Discussions
The Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers.
Refer to Cisco Technical Tips Conventions for information on conventions used in this document.