|
|
Product Overview
The Cisco® Unified IP Phone 500 Series is a new group of affordable, entry-level IP phones designed for use with Cisco's Unified Communications 500 Series for Small Business. These phones are an excellent choice for customers making the transition from traditional digital or hybrid key systems (KTS) and private branch exchanges (PBXs) to a system based on the Cisco Unified Communications 500 Series. The Cisco Unified IP Phone 500 Series can easily be integrated into the Cisco Smart Business Communications System. They can be used in cubicles, retail settings, classrooms, breakrooms, lobbies, and manufacturing areas. The phones are optimized to replace traditional voice systems or transition to a next-generation voice solution in a Category 5 (CAT5) wired environment. The 521SG and 524SG phones offer customers the additional option of having a 10/100 switch port for LAN connection to a co-located PC. For customers with no need for a co-located PC, the 521G and 524G models can be used.
Figure 1. Cisco IP Phones 500 Series
The Cisco Unified IP Phones 521G and 521SG are single-line IP phones with two call line appearances. The Cisco Unified IP Phones 524G and 524SG are four-line IP phones with up to eight call line appearances. Four dynamic soft keys on each phone guide you through core business features and functions, while a backlit pixel-based display combines intuitive features, calling information, and device system information to give you information at your fingertips. The Cisco Unified IP Phones 521G, 521SG, 524G, and 524SG can be powered by a network switch with Power over Ethernet (PoE) capability or by an optional power adapter. The phones are in line with Cisco Green, incorporating power efficiency features such as LCD shutoff to save power when the phone is not in use. These phones can also be used with productivity-enhancing features such as directory search and VoiceView Express.
Features
The Cisco Unified IP Phone 500 Series can easily grow with your business. The phones are capable of having new feature functionality added over time via firmware updates. Plus, if you hire an employee or an employee needs to move locations, they can simply plug in their preconfigured phones anywhere on the network, and the network will recognize the change. The phones also provide accessibility features for those with special needs.
Tables 1 through 6 present the features, specifications, and compliance information for the Cisco Unified IP Phone 500 Series. Table 7 provides ordering information, and Table 8 lists optional accessories for these phones.
Table 1. Features
Table 2. Software and Physical Specifications
Table 3. Power Options
|
Item |
Description |
|
IEEE 802.3af PoE |
Can receive power from IEEE 802.3af-compliant network modules |
|
Local power |
Can optionally be powered locally with the AC power adapter listed in Table 4 |
Table 4. Regional AC Power Supplies
Table 5. Temperature Ratings
|
Item |
Description |
|
Operating temperature |
41° to ~113°F (5° to ~40°C) |
|
Relative humidity |
10 to ~90% noncondensing |
|
Storage temperature |
-13° to ~185°F (-25° to ~85°C) |
Table 6. Certifications
Table 7. Ordering Information
Table 8. Optional Accessories
|
Part Number |
Description |
|
CP-500-WALLMOUNT= |
Non-locking wall-mount kit |
|
CP-500-HANDSET= |
Spare phone handset |
Warranty
Cisco Unified IP Phones are covered by a Cisco standard one-year hardware warranty.
Service and Support: Protect and Secure Your Investment
Designed for small and medium-sized businesses running the Cisco Smart Business Communications System (SBCS), Cisco SMARTnet® Service helps you resolve problems and protect and secure your SBCS phones. Delivered by your trusted partner and backed by Cisco, this industry-leading support solution provides greater availability while reducing operating costs.
Cisco SMARTnet Service for your phones, along with Cisco SMARTnet for SBCS for your complete data, voice, and wireless IT system, gives the ultimate in asset protection and is simple, affordable, and complete. Cisco SMARTnet Service offers a range of dependable choices for fast access to business-critical parts and service delivery options according to your preferences and needs. Choose from a variety of hardware replacement options, including premium options such as 2-hour, 4-hour, or next business day, as well as onsite parts replacement and installation. For rapid issue resolution anywhere, anytime, Cisco SMARTnet Service is the right choice for your business communication needs.
The Cisco Unified IP Phone 500 Series can be sold by Cisco partners who hold a Cisco Select Certification or higher, and can be supported by the Cisco Technical Assistance Center (TAC) via SMARTnet contract. For more information about the Cisco Unified IP Phone 500 Series or the Cisco Smart Business Communications System, visit www.cisco.com/go/sbcs or contact your local partner or account representative.
Table 9. Cisco SMARTnet Services