Cisco announces the end-of-sale and end-of-life dates for the Power Supplies and Memory for Cisco ISR 3800, 2800, and 1800 Series Routers. The last day to order the affected product(s) is January 10, 2013. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Power Supplies and Memory for Cisco ISR 3800, 2800, and 1800 Series Routers
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.
July 12, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
January 10, 2013
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
April 10, 2013
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
January 10, 2014
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
January 10, 2014
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product.
April 7, 2017
Last Date of Support:
HW
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.
January 31, 2018
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
MAX-28/38-FLASH-B=
64 to 256 MB CF Spare Upg and 256MB USB Flash for 2800/3800
MAX-28/38-FLASH-BN
64 to 256 MB CF Factory Upgrade and 256MB USB Flash Token for 2800/3800
MEM1841-128U384D
128 to 384MB SODIMM DRAM factory upgrade for the Cisco 1841
MEM1841-128U384D=
128 to 384MB SODIMM DRAM Disti upgrade for the Cisco 1841
MEM2800-256D-INC
256MB DDR DRAM Memory factory default for the Cisco 2800
MEM2800-64CF-INC
64MB CF default for Cisco 2800 Series
MEM2800-64U256CF
64 to 256 MB CF Factory Upgrade for Cisco 2800 Series
MEM2800-64U256CF=
64 to 256 MB CF Distribution Upgrade for Cisco 2800 Series
MEM2801-128D=
128MB SODIMM DRAM for the Cisco 2801
MEM2801-128U192D
128 to 192MB SODIMM DRAM factory upgrade for the Cisco 2801
MEM2801-128U192D=
128 to 192MB SODIMM DRAM Disti upgrade for the Cisco 2801
MEM2801-128U256D
128 to 256MB SODIMM DRAM factory upgrade for the Cisco 2801
MEM2801-128U256D=
128 to 256MB SODIMM DRAM Disti upgrade for the Cisco 2801
MEM2801-192U384D
192 to 384MB SODIMM DRAM factory upgrade for the Cisco 2801
MEM2801-192U384D=
192 to 384MB SODIMM DRAM Disti upgrade for the Cisco 2801
MEM2801-256D=
256MB SODIMM DRAM for the Cisco 2801
MEM2801-256U384D
256 to 384MB SODIMM DRAM factory upgrade for the Cisco 2801
MEM2801-256U384D=
256 to 384MB SODIMM DRAM Disti upgrade for the Cisco 2801
MEM2801-64D=
64MB SODIMM DRAM for the Cisco 2801
MEM2811-256D=
256MB DIMM DDR DRAM for the Cisco 2811
MEM2821-256D=
256MB DIMM DDR DRAM for the Cisco 2821
MEM2821-256U1024D
256 to 1024MB DDR DRAM factory upgrade for Cisco 2821
MEM2821-256U1024D=
256 to 1024MB DDR DRAM Distribution Upgrade for Cisco 2821
MEM2821-256U512D=
256 to 512 MB DDR DRAM Distribution Upgrade for Cisco 2821
MEM2821-256U768D
256 to 768MB DDR DRAM factory upgrade for the Cisco 2821
MEM2821-256U768D=
256 to 768MB DDR DRAM Distribution Upgrade for Cisco 2821
MEM2821-512U1024D
512 to 1024MB DDR DRAM factory upgrade for Cisco 2821
MEM2851-256D=
256MB DIMM DDR DRAM for the Cisco 2851
MEM2851-256U1024D
256 to 1024MB DDR DRAM factory upgrade for Cisco 2851
MEM2851-256U1024D=
256 to 1024MB DDR DRAM Distribution Upgrade for Cisco 2851
MEM2851-256U512D=
256 to 512MB DDR DRAM Distribution Upgrade for Cisco 2851
MEM2851-256U768D
256 to 768MB DDR DRAM factory upgrade for the Cisco 2851
MEM2851-256U768D=
256 to 768MB DDR DRAM Distribution Upgrade for Cisco 2851
MEM3800-128U512CF
128 to 512MB Compact Flash factory upgrade for 3800 Series
MEM3800-256D-INCL
256BM SDRAM default memory for 3800
MEM3800-256U1024D
256 to 1024MB DDR DRAM factory upgrade for Cisco 3800
MEM3800-256U1024D=
256 to 1024MB DRAM Disti upgrade for the Cisco 3800
MEM3800-256U512D=
256 to 512MB DRAM Disti upgrade for the Cisco 3800
MEM3800-256U768D
256 to 768MB DDR DRAM factory upgrade for the Cisco 3800
MEM3800-256U768D=
256 to 768MB DRAM Disti upgrade for the Cisco 3800
MEM3800-512CF=
512MB Compact Flash for the Cisco 3800 Series
MEM3800-64CF-INCL
64MB Cisco 3800 Compact Flash Memory Default
MEM3800-64CF=
64MB CF for the Cisco 3800 Series
MEM3800-64U128CF=
64 to 128MB Compact Flash disti upgrade for the CIsco3800
MEM3800-64U256CF
64 to 256 MB CF Factory Upgrade for Cisco 3800 Series
MEM3800-64U256CF=
64 to 256MB Compact Flash Disti upgrade for the Cisco 3800
MEM3800-64U512CF
64 to 512MB Compact Flash factory upgrade for 3800 Series
PWR-2801-AC-IP
Cisco 2801 AC/IP power supply
PWR-2801-AC-IP=
Cisco 2801 AC/IP power supply
PWR-2821-51-AC-IP
Cisco 2821/51 AC/IP power supply
PWR-2821-51-AC-IP=
Cisco 2821/51 AC/IP power supply
PWR-2821-51-DC
Cisco 2821/51 DC power supply
PWR-2821-51-DC=
Cisco 2821/51 DC power supply
PWR-3825-AC-IP
Cisco 3825 AC/IP power supply
PWR-3825-AC-IP=
Cisco 3825 AC/IP power supply
PWR-3845-AC-IP
Cisco 3845 AC-IP factory upgrade option power supply
PWR-3845-AC-IP/2
Cisco 3845 redundant AC/IP power supply
PWR-3845-AC-IP=
Cisco 3845 AC-IP power supply
Product Migration Options
There is no replacement available for the Power Supplies and Memory for Cisco ISR 3800, 2800, and 1800 Series Routers at this time.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Power Supplies and Memory for Cisco ISR 3800, 2800, and 1800 Series Routers through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
