Purpose: This document describes the pricing, packaging structure, and ordering for Cisco Prime™ Collaboration as part of the Cisco® Unified Communications System Release 9.0.
Audience: Cisco field personnel and Cisco channel partners.
Cisco Prime for IT is an innovative strategy and portfolio of management products that empower Enterprise IT departments to more effectively manage their networks and the services they deliver. Cisco Prime is built upon a network services management foundation and a set of common attributes. The network services management foundation provides a "top-down" approach to efficiently plan, deploy, and manage the network from a business and end-user perspective. The common attributes deliver integrated Cisco best practices and a consistent operational experience across the product portfolio including an intuitive workflow-oriented interface. Cisco Prime simplifies network management, improves operations efficiency, reduces errors, and makes the delivery of network services more predictable.
Cisco Prime for IT supports integrated lifecycle management of networks, services, and endpoints for Cisco borderless network, data center, and collaboration architectures with end-to-end assurance. It helps IT departments achieve:
• Improved operational efficiencies: Reduce network errors, speed troubleshooting, and improve the delivery of network services
• Reduced operating expenses: Speed deployments, minimize IT staffing, and reduce training requirements with easy-to-use tools, workflows, and automated best practices that simplify network management
• Lower capital expenditures: Make the most of network investments through converged management and cross-integration with existing operations, systems, and northbound processes
What Is Cisco Prime Collaboration?
Cisco Prime Collaboration, part of Cisco Prime for IT, is a comprehensive voice and video service assurance and management system, with a set of powerful provisioning, monitoring and troubleshooting, and reporting and analytics capabilities that aids operators in delivering a first-rate end-user experience by:
• Accelerating voice provisioning and associated changes
• Viewing and monitoring voice and video collaboration sessions in real time, helping provide timely support to end users when problems arise
• Significantly reducing operating costs by dramatically shortening the time required to locate problems that affect service
• Providing detailed video flow path analysis to rapidly isolate areas of service degradation in the session path, with increased visibility when accessing Cisco medianet-enabled networks
• Helping enable effective management of critical assets through simplified diagnostics and use reports and at-a-glance summaries
Cisco Prime Collaboration is the evolution of the separate management products for Cisco voice and video, replacing Cisco Prime Unified Communications Management Suite (UCMS) and its four component products (Cisco Prime Unified Provisioning Manager [UPM], Cisco Prime Unified Operations Manager [UOM], Cisco Prime Unified Service Monitor [USM], and Cisco Unified Service Statistics Manager [USSM]) and also replaces Cisco Prime Collaboration Manager.
Prime Collaboration Analytics - New for 9.5
New in Prime Collaboration 9.5, the Analytics option provides historical reporting and helps analyze the adoption rate and usage of collaboration end points. Analytics is a purchased option and requires Assurance to provide the raw information. Analytics is a minor (no charge under SAS) upgrade from USSM.
Cisco Commerce Workspace is the next generation for the Ordering/Pricing Tools. Cisco Prime Collaboration 9.5 is included there.
Note: The Cisco Ordering Tool is being retired in August and therefore may not be used to place an order for Cisco Prime Collaboration 9.5.
Orderability and First Customer Shipment (FCS)
Table 1. Projected First Orderability and Customer Shipment Dates
Product
First Order Date
FCS Date
Cisco Prime Collaboration 9.5
June 3, 2013
July 22, 2013
Upgrade Information
Cisco Prime Product Assured Software Subscription
The Cisco Prime Product Assured Software Subscription has been created to provide a way for customers to pre-purchase major software upgrades for Cisco Prime management products. It is modeled and administered like the Unified Communications Software Subscription (UCSS) for Cisco Unified Communications products.
Product Assured Software Subscription is a subscription product that will allow the customer to purchase major software releases at no additional charge for the duration of the activated subscription term, which can be for 1, 2, 3, and 5 years. Product Assured Software Subscription will apply to contracts for Cisco Prime products, beginning with Cisco Prime Collaboration 9.0, when linked to an active Cisco Prime Collaboration Essential Operate Service (ESW) contract.
Product Assured Software Subscription will also allow the customer to upgrade from Cisco Prime UCMS, which is a major upgrade, by purchasing either a 3-year contract (to upgrade from UOM/USM 8.x or UPM 2.x or 8.x) or a 5-year contract (to upgrade from UOM/USM 2.x).
Product Assured Software Subscription customers will obtain major upgrade images and licenses using the Product Upgrade Tool (PUT). The Software Application Support (SAS) service product numbers used in the past are completely replaced by the ESW service product numbers. Cisco ESW provides customer entitlement to Cisco Technical Assistance Center (TAC) support and access to Cisco.com technical resources, peer-to-peer online forums, newsletters and online tools, and maintenance and minor software application updates. ESW is required on all subscription orders.
Regular Upgrades
Cisco Prime Collaboration upgrades may be purchased without the 3-5 year Product Assured Software Subscription requirement for those customer who can't purchase a multi-year subscription. In this scenario, major upgrades are purchased normally using the upgrade product numbers listed in tables 11 and 18. Subscription services will appear as an option to the regular upgrade. ESW will be used in all cases for minor upgrades and TAC support, allowing minor image and patch downloads from the Cisco.com software download site.
Cisco Prime UCMS and Cisco Prime Collaboration Manager Upgrade Version Details
Cisco Prime Collaboration 9.5 is a minor upgrade from Cisco Prime Collaboration 9.0, Cisco Prime Collaboration Manager, and Cisco USSM and a major upgrade from Cisco Prime UOM, USM, and UPM. The major upgrades require the purchase of an upgrade product number or Product Assured Software Subscription. The minor upgrade image for the Prime Collaboration Manager upgrade may be ordered using product number R-PC-9.5-ASSW-K9= at $0. To rehost the Prime Collaboration Manager UUID based license to Prime Collaboration Assurance MAC based license, send an email to ask-primecollab@cisco.com and include the MAC address and customer name. Cisco Prime Unified Service Monitor (USM) upgrade is included with Prime UOM upgrade.
The minor upgrade image for the Cisco USSM upgrade may be ordered using product numbers
R-PC-9.5-ASSW-K9= and L-PC-A-SSM-AN-U, both at $0, from Table 13.
The licensing changes required for the Prime Collaboration upgrade are handled by sending an email to ask-primecollab@cisco.com. This will allow the product team to change the Prime Collaboration Manager licenses you already have from UUID to MAC node locked.
Cisco Prime Unified Service Statics Manager (USSM) Upgrade
The upgrade from USSM any version to Prime Collaboration Analytics is free under the customer SAS agreement. Prime Collaboration Assurance is required when Prime Collaboration Analytics is deployed to provide the source statistics. The Assurance and Analytics total installed end point counts must match and will be checked when the Analytics license is installed.
Table 2. Major Versus Minor Upgrade Mapping to Cisco Prime Collaboration 9.5
Product Upgrade from:
Minor Upgrade
Major Upgrade from Version*
Major Upgrade from version**
Cisco Prime Unified Operations Manager
2.x
8.0, 8.5, 8.6, 8.7, 9.0
Cisco Prime USM upgrade is included with Prime UOM
N/A
N/A
N/A
Cisco Prime Unified Provisioning Manager
N/A
N/A
1.3.x, 2.0, 2.1, 2.2, 8.5, 8.6, 8.7, 9.0
Cisco Unified Service Statistics Manager
1.x, 2.x, 8.x, 9.0
N/A
N/A
Cisco Prime Collaboration Manager
1.x
Cisco Prime Collaboration Assurance
9.0
Cisco Prime Collaboration Provisioning
9.0
* Larger upgrade fee or 5 year Product Assured Software Subscription
** Smaller upgrade fee or 3 year Product Assured Software Subscription
The database upgrade is supported from two versions back, so for any upgrades that are installed, regardless of whether major or minor, the installer will need to review the install guides for instructions on how to migrate a database from more than two versions back.
Note: License revisions are letter revisions. Cisco Prime Collaboration 9.5 uses revision A licenses. This A license represents the Cisco Prime Collaboration 9.x versions, and the "A" license supports minor and maintenance upgrades that are used until the next major release of Cisco Prime Collaboration, which will then be changed to "B".
How to Count Endpoints for Cisco Prime Collaboration
Assurance Option
• Specify a single phone for each IP phone/soft phone pair (Cisco Unified Personal Communicator, Cisco IP Communicator, and Cisco Unified Client Services Framework that shares the same phone number or numbers.
• Mobile phones are counted separately.
• Analog phones connected to a voice gateway are not counted.
Provisioning Option
• All phones are managed individually and so are counted individually.
– This includes softphones, Jabber, Cisco UPC and CSF.
• Active analog ports on a voice gateway are counted as phones.
Analytics Option
• All endpoints are counted.
• The total number of Analytics end points ordered must match or exceed the total number of all voice and video Assurance end points ordered.
Cisco Prime Collaboration Product Numbers and Pricing
Endpoint and Scale-Based Licensing
• Cisco Prime Collaboration 9.x licensing is based on endpoint count and value.
• Service infrastructure devices (call control, conferencing devices, and so on) are included.
• IMPORTANT: A Cisco Prime Collaboration image product number must be ordered to get access to the Electronic Software Delivery (ESD), that is, R-PC-9.5-ASSW-K9= for Assurance/Analytics and R-PC-9.5-PRSW-K9= for Provisioning. This is required or the product will stay in eval mode, even after licenses are installed!
• Enter the device license product number in the Cisco Ordering Tool or Cisco Commerce Work Center (CCW): L-PC-AS-DEVICE/L-PC-PR-DEVICE and the software licensing options will appear. Select the number of each option required.
• Select the Product Assured Software Subscription contract length (optional).
• Make sure software service is enabled in the ordering tool so the appropriate ESW product number will be configured.
• All software deployment scale is controlled using a license file. The licenses are "additive" and stackable on the virtual machine VM so you can combine any of the license product numbers to reach an endpoint count not listed in the table.
• The following table is an order example showing how L-PC-AS-DEVICE expands in CCW to allow you to specify the licensing required and the Product Assured Software Subscription for that licensing. ESW is added when you specify Essential Services.
Table 3. CCW Ordering Example for Prime Collaboration MASS License with Product Assured Software Subscription
Cisco Prime Collaboration Assurance Endpoint Categories
Table 4. Cisco Prime Collaboration Endpoint Categories
Mass Endpoints
Midrange Endpoints
High-End Single-Codec Endpoints
Multicodec Endpoints
Cisco IP Phones
Cisco Codec EX60
Cisco TelePresence® System 1000
Cisco TelePresence System 3000
Cisco Codec EX90
Cisco TelePresence System 1100
Cisco TelePresence System 3010
Cisco Cius®
Cisco Codec C90
Cisco TelePresence System 1300
Cisco TelePresence System 3200
Cisco Jabber Video for Cisco TelePresence (Movi™)
Cisco Codec C60
Cisco TelePresence System 1400
Cisco TelePresence System 3210
Cisco IP Video Phone E20
Cisco Codec C40
Cisco Profile 42-C20
Cisco TelePresence System TX9000
Cisco Codec C20
Cisco Profile 42-C60
Cisco TelePresence System TX9200
Cisco TelePresence System 150 MXP
Cisco Profile 52-Dual
Cisco TelePresence System 1000 MXP
Cisco Profile 52
Cisco Tandberg 1500 MXP
Cisco Profile 65
Cisco TelePresence System 1700 MXP
Cisco Profile 65-Dual
Cisco Telepresense System Codec 3000 MXP
Cisco Profile 52-6000MXP
Cisco TelePresence System Codec 6000 MXP
Cisco TelePresence System MX200
Cisco TelePresence System MX300
Cisco TelePresence System 500
Cisco TelePresence SX20 Quick Set
Polycom
Cisco Prime Collaboration Bundle Product Numbers
The following bundles provide a discounted list price for Prime Collaboration Assurance mass endpoint license orders when Provisioning, Assurance, and Analytics options are combined as shown below in Tables 5 and 6. Mid, Hi or Multi endpoint licenses for Cisco Prime Collaboration Assurance and Cisco Prime Collaboration Analytics must be ordered separately from the bundles.
Table 5. CCW PAAN Bundle Order Example
Note: A Cisco Prime Collaboration image product number must be ordered to get access to the Electronic Software Delivery (ESD), that is, R-PC-9.5-ASSW-K9= for Assurance/Analytics and R-PC-9.5-PRSW-K9= for Provisioning. This is required or the product will stay in eval mode, even after licenses are installed!
Table 6. Cisco Prime Collaboration Provisioning, Assurance and Analytics Mass Bundle Product Numbers and Pricing
Product Number
Description
R-PC-9.5-PRSW-K9=
Cisco Prime Collaboration 9.5 Provisioning Software and image license
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software and image license
L-PC-A-PAAN
Prime Collaboration-A Prov, Assur, Analyt LIC Bundle, cnfg reqd
L-PC-A-PAAN-500
Prime Collaboration-A Prov, Assur, Analyt Bundle-500 endpt lic
L-PC-A-PAAN-1K
Prime Collaboration-A Prov, Assur, Analyt LICBndle-1,000 endpt
L-PC-A-PAAN-5K
Prime Collaboration-A Prov, Assur, Analyt LICBundle-5,000 enpt
L-PC-A-PAAN-10K
Prime Collaboration-A Prov, Assur, Analyt LICBndle-10,000 enpt
L-PC-A-PAAN-20K
Prime Collaboration-A Prov, Assur, Analyt LICBndle-20,000 enpt
L-PC-A-PAAN-30K
Prime Collaboration-A Prov, Assur, Analyt LICBndle-30,000 enpt
L-PC-A-PAAN-60K
Prime Collaboration-A Prov, Assur, Analyt LICBndle-60,000 enpt
Note: A Cisco Prime Collaboration image product number must be ordered to get access to the Electronic Software Delivery (ESD), that is, R-PC-9.5-ASSW-K9= for Assurance/Analytics and R-PC-9.5-PRSW-K9= for Provisioning. This is required or the product will stay in eval mode, even after licenses are installed!
Table 7. Cisco Prime Collaboration Assurance and Analytics Mass Bundle Product Numbers and Pricing
Product Number
Description
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software and image license
L-PC-A-AAN
Prime Collaboration-A Assur, Analytics LIC Bundle, confg reqd
L-PC-A-AAN-500
Prime Collaboration-A Assur, Analytics LIC Bndle-500 endpnts
L-PC-A-AAN-1K
Prime Collaboration-A Assur, Analytics LICBundle-1,000 endpnt
L-PC-A-AAN-5K
Prime Collaboration-A Assur, Analytics LICBundle-5,000 endpnt
L-PC-A-AAN-10K
Prime Collaboration-A Assur, Analytics LICBndle-10,000 endpnt
L-PC-A-AAN-20K
Prime Collaboration-A Assur, Analytics LICBndle-20,000 endpnt
L-PC-A-AAN-30K
Prime Collaboration-A Assur, Analytics LICBndle-30,000 endpnt
L-PC-A-AAN-60K
Prime Collaboration-A Assur, Analytics LICBndle-60,000 endpnt
Cisco Prime Collaboration Assurance and Analytics a la-Carte Product Numbers
Table 8. Cisco Prime Collaboration Mass Endpoint Assurance Product Numbers and Pricing - New Installation
Product Number
Description
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software and image license
L-PC-AS-DEVICE
Cisco Prime Collaboration Assurance and Analytics Dev Lic - config required
L-PC-A-500-MA-LIC
500 mass endpoint Cisco Prime Collaboration license
L-PC-A-1K-MA-LIC
1000 mass endpoint Cisco Prime Collaboration license
L-PC-A-2K-MA-LIC
2000 mass endpoint Cisco Prime Collaboration license
L-PC-A-5K-MA-LIC
5000 mass endpoint Cisco Prime Collaboration license
L-PC-A-10K-MA-LIC
10,000 mass endpoint Cisco Prime Collaboration license
L-PC-A-20K-MA-LIC
20,000 mass endpoint Cisco Prime Collaboration license
L-PC-A-30K-MA-LIC
30,000 mass endpoint Cisco Prime Collaboration license
L-PC-A-60K-MA-LIC
60,000 mass endpoint Cisco Prime Collaboration license
Table 9. Cisco Prime Collaboration Midrange, High-End, and Multicodec Endpoint Assurance Product Numbers and Pricing - New Installation
Product Number
Description
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software and image license
L-PC-AS-DEVICE
Cisco Prime Collaboration Assurance and Analytics Dev Lic - config required
L-PC-A-50-MID-LIC
50 midrange endpoint Cisco Prime Collaboration license
L-PC-A-100-MD-LIC
100 midrange endpoint Cisco Prime Collaboration license
L-PC-A-200-MD-LIC
200 midrange endpoint Cisco Prime Collaboration license
L-PC-A-500-MD-LIC
500 midrange endpoint Cisco Prime Collaboration license
L-PC-A-1K-MID-LIC
1000 midrange endpoint Cisco Prime Collaboration license
L-PC-A-10-HI-LIC
10 high-end, single-codec endpoint Cisco Prime Collaboration license
L-PC-A-20-HI-LIC
20 high-end, single-codec endpoint Cisco Prime Collaboration license
L-PC-A-50-HI-LIC
50 high-end, single-codec endpoint Cisco Prime Collaboration license
L-PC-A-100-HI-LIC
100 high-end, single-codec endpoint Cisco Prime Collaboration license
L-PC-A-200-HI-LIC
200 high-end, single-codec endpoint Cisco Prime Collaboration license
L-PC-A-1-MULT-LIC
1 multicodec endpoint Cisco Prime Collaboration license
L-PC-A-10-MUL-LIC
10 multicodec endpoint Cisco Prime Collaboration license
Note: A Cisco Prime Collaboration image product number must be ordered to get access to the Electronic Software Delivery (ESD), that is, R-PC-9.5-ASSW-K9= for Assurance/Analytics and R-PC-9.5-PRSW-K9= for Provisioning. This is required or the product will stay in eval mode, even after licenses are installed!
Table 10. Cisco Prime Collaboration Analytics Product Numbers and Pricing - New Installation
Product Number
Description
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software and image license
L-PC-AS-DEVICE
Prime Collaboration Assurance and Analytics Dev Lic - config required
L-PC-A-AN-50-LIC
Prime Collaboration-A Analytics License for 50 endpoints
L-PC-A-AN-100-LIC
Prime Collaboration-A Analytics License for 100 endpoints
L-PC-A-AN-500-LIC
Prime Collaboration-A Analytics License for 500 endpoints
L-PC-A-AN-1K-LIC
Prime Collaboration-A Analytics License for 1,000 endpoints
L-PC-A-AN-2K-LIC
Prime Collaboration-A Analytics License for 2,000 endpoints
L-PC-A-AN-5K-LIC
Prime Collaboration-A Analytics License for 5,000 endpoints
L-PC-A-AN-10K-LIC
Prime Collaboration-A Analytics License for 10,000 endpoints
L-PC-A-AN-20K-LIC
Prime Collaboration-A Analytics License for 20,000 endpoints
L-PC-A-AN-30K-LIC
Prime Collaboration-A Analytics License for 30,000 endpoints
L-PC-A-AN-60K-LIC
Prime Collaboration-A Analytics License for 60,000 endpoints
Cisco Prime Collaboration Assurance Upgrade Product Numbers
Table 11. Cisco Prime Collaboration Mass Endpoint Assurance Product Numbers and Pricing - Upgrade without Product Assured Software Subscription
Product Number
Description
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software and image license
L-PC-A-OMV2UPG
Cisco Prime Collaboration UOM/USM V2.X Upgrade - Configuration required
L-PC-A-500-V2-UPG
500 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-1K-V2-UPG
1000 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-2K-V2-UPG
2000 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-5K-V2-UPG
5000 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-10K-V2-UPG
10,000 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-20K-V2-UPG
20,000 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-30K-V2-UPG
30,000 mass endpoint tier upgrade license - from UOM 2.x
L-PC-A-OMV8UPG
Cisco Prime Collaboration UOM/USM V8.X Upgrade - Configuration required
L-PC-A-500-V8-UPG
500 mass endpoint tier upgrade license - from UOM 8.x or 9
L-PC-A-1K-V8-UPG
1000 mass endpoint tier upgrade license - from UOM 8.x or 9
L-PC-A-2K-V8-UPG
2000 mass endpoint tier upgrade license - from UOM 8.x or 9
L-PC-A-5K-V8-UPG
5000 mass endpoint tier upgrade license - from UOM 8.x or 9
L-PC-A-10K-V8-UPG
10,000 mass endpoint tier upgrade license - from UOM 8.x or 9
L-PC-A-20K-V8-UPG
20,000 mass endpoint tier upgrade license - from UOM 8.x or 9
L-PC-A-30K-V8-UPG
30,000 mass endpoint tier upgrade license - from UOM 8.x or 9
Note: A Cisco Prime Collaboration image product number must be ordered to get access to the Electronic Software Delivery (ESD), that is, R-PC-9.5-ASSW-K9= for Assurance/Analytics and R-PC-9.5-PRSW-K9= for Provisioning. This is required or the product will stay in eval mode, even after licenses are installed!
Standalone Product Assured Software Subscription for UOM/USM Upgrades
Table 12. Cisco Prime Collaboration - Cisco Prime Unified Operations Manager 2.x Upgrade Using Product Assured Software Subscription
Product Number
Description
L-PCA-OM500V2-UPG=
500 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr - for UOM 2.x upgrade License w/Product Assured Software Subscription
L-PCA-OM1KV2-UPG=
1000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr- for UOM 2.x upgrade License w/Product Assured Software Subscription
L-PCA-OM2KV2-UPG=
2000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr- for UOM 2.x upgrade License w/Product Assured Software Subscription
L-PCA-OM5KV2-UPG=
5000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr- for UOM 2.x upgrade License w/Product Assured Software Subscription
L-PCA-OM10KV2-UPG=
10,000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr- for UOM 2.x upgrade License w/Product Assured Software Subscription
L-PCA-OM20KV2-UPG=
20,000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr- for UOM 2.x upgrade License w/Product Assured Software Subscription
L-PCA-OM30KV2-UPG=
30,000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-5yr- for UOM 2.x upgrade License w/Product Assured Software Subscription
Table 13. Cisco Prime Collaboration - Cisco Prime Unified Operations Manager 8.x Upgrade Using Product Assured Software Subscription
Product Number
Description
L-PCA-OM500V8-UPG=
500 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr - for UOM 8.x upgrade License w/Product Assured Software Subscription
L-PCA-OM1KV8-UPG=
1000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UOM 8.x upgrade License w/Product Assured Software Subscription
L-PCA-OM2KV8-UPG=
2000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UOM 8.x upgrade License w/Product Assured Software Subscription
L-PCA-OM5KV8-UPG=
5000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UOM 8.x upgrade License w/Product Assured Software Subscription
L-PCA-OM10KV8-UPG=
10,000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UOM 8.x upgrade License w/Product Assured Software Subscription
L-PCA-OM20KV8-UPG=
20,000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UOM 8.x upgrade License w/Product Assured Software Subscription
L-PCA-OM30KV8-UPG=
30,000 mass endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UOM 8.x upgrade License w/Product Assured Software Subscription
Analytics Upgrade Product Numbers
Table 14. Cisco Prime Collaboration Analytics Product Numbers and Pricing - Upgrade
Product Number
Description
R-PC-9.5-ASSW-K9=
Cisco Prime Collaboration 9.5 Assurance and Analytics Software
L-PC-A-SSM-AN-U
Service Statistics Manager PC-A-AN Upgrade, config reqd
L-PC-A-SSM-500-L-U
Service Statistics Manager PC-A-AN Upg Lic for 500 endpoints
L-PC-A-SSM-1K-L-U
Service Statistics Manager PC-A-AN Upg Lic for 1,000 endpnt
L-PC-A-SSM-5K-L-U
Service Statistics Manager PC-A-AN Upg Lic for 5,000 endpnt
L-PC-A-SSM-10K-L-U
Service Statistics Manager PC-A-AN Upg Lic for 10,000 endpnt
L-PC-A-SSM-20K-L-U
Service Statistics Manager PC-A-AN Upg Lic for 20,000 endpnt
L-PC-A-SSM-30K-L-U
Service Statistics Manager PC-A-AN Upg Lic for 30,000 endpnt
Cisco 1040 Sensor Ordering
Determine Whether Cisco 1040 Sensors are Required
Cisco Prime Collaboration Assurance collects its voice statistics from Cisco Unified Communications Manager, the Cisco 1040 Sensor, and Cisco Prime Network Analysis Module (NAM) products. The key difference between getting statistics from the Cisco Unified Communications Manager and the Cisco 1040 Sensor or Cisco Prime NAM is that the Cisco 1040 sensor and Cisco Prime NAM provide call quality stats every minute during the call, and Cisco Unified Communications Manager-based call quality statistics are only available at the end of the call. Cisco 1040 is also easy to ship to a site and install as an ad hoc diagnostic probe.
Determine the Number of Cisco 1040 Sensors Required
The number of Cisco 1040 sensors required is based on the number of phones in the network and whether you monitor both the incoming and outgoing calls. Each sensor can monitor up to 100 simultaneous Real-Time Transport Protocol (RTP) streams per minute. It is recommended that the sensors be placed as close as possible to the phones to ensure the call quality is tapped at the best point in the network to accurately measure the end-user experience. The Cisco 1040 sensors are ordered in packages (packs) that contain 2 sensors or 5 sensors. The number of RTP streams supported by NAM depends on the NAM platform.
Table 15. Cisco 1040 Sensor Product Numbers
Product Number
Description
CUSM-1040-2PK
Cisco 1040 Sensor 2 Pack
CUSM-1040-5PK
Cisco 1040 Sensor 5 Pack
Table 16. Cisco 1040 Sensor Service Product Numbers
Product Number
Description
CON-P2ST-10402PK
SMARTnet® 8X5XNBD Cisco 1040 Sensor 2 Pack
CON-P2ST-10405PK
SMARTnet 8X5XNBD Cisco 1040 Sensor 5 Pack
Note: A Cisco Prime Collaboration image product number must be ordered to get access to the Electronic Software Delivery (ESD), that is, R-PC-9.5-ASSW-K9= for Assurance/Analytics and R-PC-9.5-PRSW-K9= for Provisioning. This is required or the product will stay in eval mode, even after licenses are installed!
Provisioning Product Numbers
Table 17. Cisco Prime Collaboration Provisioning Product Numbers - New Installation
Product Number
Description
R-PC-9.5-PRSW-K9=
Cisco Prime Collaboration 9.5 Provisioning Software and image license
L-PC-PR-DEVICE
Cisco Prime Collaboration Provisioning Dev Lic - config required
L-PC-A-PROV-API=
Cisco Prime Collaboration Provisioning Application Program Interface Feature License
L-PC-A-500-PR-LIC
500 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-1K-PR-LIC
1000 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-2K-PR-LIC
2000 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-5K-PR-LIC
5000 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-10K-PR-LIC
10,000 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-20K-PR-LIC
20,000 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-30K-PR-LIC
30,000 endpoint Cisco Prime Collaboration Provisioning license
L-PC-A-60K-PR-LIC
60,000 endpoint Cisco Prime Collaboration Provisioning license
Provisioning Upgrade Product Numbers
Table 18. Cisco Prime Collaboration Provisioning Product Numbers and Pricing - Upgrade without Product Assured Software Subscription
Product Number
Description
R-PC-9.5-PRSW-K9=
Cisco Prime Collaboration 9.5 Provisioning Software and image license
L-PC-A-PMV2-8UPGR
Cisco Prime Collaboration PM V2.X-8.X Upgrade - Configuration required
L-PC-A-500-PR-UPG
500 provisioning endpoint tier upgrade license
L-PC-A-1K-PR-UPG
1000 provisioning endpoint tier upgrade license
L-PC-A-2K-PR-UPG
2000 provisioning endpoint tier upgrade license
L-PC-A-5K-PR-UPG
5000 provisioning endpoint tier upgrade license
L-PC-A-10K-PR-UPG
10,000 provisioning endpoint tier upgrade license
L-PC-A-20K-PR-UPG
20,000 provisioning endpoint tier upgrade license
L-PC-A-30K-PR-UPG
30,000 provisioning endpoint tier upgrade license
L-PC-A-60K-PR-UPG
60,000 provisioning endpoint tier upgrade license
Table 19. Cisco Prime Collaboration - Cisco Prime Unified Provisioning Manager 2.x-8.x Upgrade Using Product Assured Software Subscription
Product Number
Description
L-PCA-PR-500-UPG=
500 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr - for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-1K-UPG=
1000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-2K-UPG=
2000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-5K-UPG=
5000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-10K-UPG=
10,000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-20K-UPG=
20,000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-30K-UPG=
30,000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
L-PCA-PR-60K-UPG=
60,000 provisioning endpoint prime collab 1st Gen Product Assured Software Subscription-3yr- for UPM 2.x-8.x upgrade License w/Product Assured Software Subscription
Cisco Services
Cisco Unified Communications Services
Gain an accelerated return on investment for Cisco Unified Communications deployments with a resilient, converged network that meets business needs. Using the Cisco Lifecycle Services approach, Cisco and its channel partners provide a broad portfolio of unified communications services that address all aspects of network deployment, operation, and optimization.
The ESW product numbers for all Cisco Prime Collaboration 9.x products are listed in the following table. Please note the 9.0 ESW pids are at 15% of list (until July) and the new 9.5 ESW pids are at 10% of list.
Table 20. ESW Product Numbers
Product Number
Service SKU
Service SKU Description
L-PC-AS-DEVICE
CON-ESW-PCASDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-500-MA-LIC
CON-ESW-PCA500MA
ESSENTIAL SW Prime CM 500 mass endpoint tier license
L-PC-A-1K-MA-LIC
CON-ESW-PCA1KMA
ESSENTIAL SW Prime CM 1000 mass endpoint tier license
L-PC-A-2K-MA-LIC
CON-ESW-PCA2KMA
ESSENTIAL SW Prime CM 2000 mass endpoint tier license
L-PC-A-5K-MA-LIC
CON-ESW-PCA5KMA
ESSENTIAL SW Prime CM 5000 mass endpoint tier license
L-PC-A-10K-MA-LIC
CON-ESW-PCA10KMA
ESSENTIAL SW Prime CM 10,000 mass endpoint tier license
L-PC-A-20K-MA-LIC
CON-ESW-PCA20KMA
ESSENTIAL SW Prime CM 20,000 mass endpoint tier license
L-PC-A-30K-MA-LIC
CON-ESW-PCA30KMA
ESSENTIAL SW Prime CM 30,000 mass endpoint tier license
L-PC-A-60K-MA-LIC
CON-ESW-PCA60KMA
ESSENTIAL SW Prime CM 60,000 mass endpoint tier license
L-PC-A-50-MID-LIC
CON-ESW-PCA50MD
ESSENTIAL SW Prime CM 50 midrange endpoint tier license
L-PC-A-100-MD-LIC
CON-ESW-PCA100MD
ESSENTIAL SW Prime CM 100 midrange endpoint tier license
L-PC-A-200-MD-LIC
CON-ESW-PCA200MD
ESSENTIAL SW Prime CM 200 midrange endpoint tier license
L-PC-A-500-MD-LIC
CON-ESW-PCA500MD
ESSENTIAL SW Prime CM 500 midrange endpoint tier license
L-PC-A-1K-MID-LIC
CON-ESW-PCA1KMD
ESSENTIAL SW Prime CM 1K midrange endpoint tier license
L-PC-A-10-HI-LIC
CON-ESW-PCA10HI
ESSENTIAL SW Prime CM 10 high end single codec lic
L-PC-A-20-HI-LIC
CON-ESW-PCA20HI
ESSENTIAL SW Prime CM 20 high end single codec license
L-PC-A-50-HI-LIC
CON-ESW-PCA50HI
ESSENTIAL SW Prime CM 50 high end single codec license
L-PC-A-100-HI-LIC
CON-ESW-PCA100HI
ESSENTIAL SW Prime CM 100 high end single codec license
L-PC-A-200-HI-LIC
CON-ESW-PCA200HI
ESSENTIAL SW Prime CM 200 high end single codec license
L-PC-A-1-MULT-LIC
CON-ESW-PCA1MUL
ESSENTIAL SW Prime CM 1 high end multicodec license
L-PC-A-10-MUL-LIC
CON-ESW-PCA10MUL
ESSENTIAL SW Prime CM 10 high end multicodec license
L-PC-PR-DEVICE
CON-ESW-PCPRDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-500-PR-LIC
CON-ESW-PCA500PR
ESSENTIAL SW Prime CM 500 end point provisioning license
L-PC-A-1K-PR-LIC
CON-ESW-PCA1KPR
ESSENTIAL SW Prime CM 1K end point provisioning license
L-PC-A-2K-PR-LIC
CON-ESW-PCA2KPR
ESSENTIAL SW Prime CM 2K end point provisioning license
L-PC-A-5K-PR-LIC
CON-ESW-PCA5KPR
ESSENTIAL SW Prime CM 5K end point provisioning license
L-PC-A-10K-PR-LIC
CON-ESW-PCA10KPR
ESSENTIAL SW Prime CM 10K end point provisioning license
L-PC-A-20K-PR-LIC
CON-ESW-PCA20KPR
ESSENTIAL SW Prime CM 20K end point provisioning license
L-PC-A-30K-PR-LIC
CON-ESW-PCA30KPR
ESSENTIAL SW Prime CM 30K end point provisioning license
L-PC-A-60K-PR-LIC
CON-ESW-PCA60KPR
ESSENTIAL SW Prime CM 60K end point provisioning license
L-PC-A-PROV-API=
CON-ESW-PCAPRAPI
ESSENTIAL SW Prime CM Provisioning API Feature License
L-PC-A-OMV2UPG
CON-ESW-PCASDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-500-V2-UPG
CON-ESW-PCA500MA
ESSENTIAL SW Prime CM 500 mass end point tier license
L-PC-A-1K-V2-UPG
CON-ESW-PCA1KMA
ESSENTIAL SW Prime CM 1000 mass end point tier license
L-PC-A-2K-V2-UPG
CON-ESW-PCA2KMA
ESSENTIAL SW Prime CM 2000 mass end point tier license
L-PC-A-5K-V2-UPG
CON-ESW-PCA5KMA
ESSENTIAL SW Prime CM 5000 mass end point tier license
L-PC-A-10K-V2-UPG
CON-ESW-PCA10KMA
ESSENTIAL SW Prime CM 10,000 mass end point tier license
L-PC-A-20K-V2-UPG
CON-ESW-PCA20KMA
ESSENTIAL SW Prime CM 20,000 mass end point tier license
L-PC-A-30K-V2-UPG
CON-ESW-PCA30KMA
ESSENTIAL SW Prime CM 30,000 mass end point tier license
L-PC-A-OMV8UPG
CON-ESW-PCASDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-500-V8-UPG
CON-ESW-PCA500MA
ESSENTIAL SW Prime CM 500 mass endpoint tier license
L-PC-A-1K-V8-UPG
CON-ESW-PCA1KMA
ESSENTIAL SW Prime CM 1000 mass endpoint tier license
L-PC-A-2K-V8-UPG
CON-ESW-PCA2KMA
ESSENTIAL SW Prime CM 2000 mass endpoint tier license
L-PC-A-5K-V8-UPG
CON-ESW-PCA5KMA
ESSENTIAL SW Prime CM 5000 mass endpoint tier license
L-PC-A-10K-V8-UPG
CON-ESW-PCA10KMA
ESSENTIAL SW Prime CM 10,000 mass endpoint tier license
L-PC-A-20K-V8-UPG
CON-ESW-PCA20KMA
ESSENTIAL SW Prime CM 20,000 mass endpoint tier license
L-PC-A-30K-V8-UPG
CON-ESW-PCA30KMA
ESSENTIAL SW Prime CM 30,000 mass endpoint tier license
L-PC-A-PMV2-8UPGR
CON-ESW-PCPRDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-500-PR-UPG
CON-ESW-PCA500PR
ESSENTIAL SW Prime CM 500 endpoint provisioning license
L-PC-A-1K-PR-UPG
CON-ESW-PCA1KPR
ESSENTIAL SW Prime CM 1K endpoint provisioning license
L-PC-A-2K-PR-UPG
CON-ESW-PCA2KPR
ESSENTIAL SW Prime CM 2K endpoint provisioning license
L-PC-A-5K-PR-UPG
CON-ESW-PCA5KPR
ESSENTIAL SW Prime CM 5K endpoint provisioning license
L-PC-A-10K-PR-UPG
CON-ESW-PCA10KPR
ESSENTIAL SW Prime CM 10K endpoint provisioning license
L-PC-A-20K-PR-UPG
CON-ESW-PCA20KPR
ESSENTIAL SW Prime CM 20K endpoint provisioning license
L-PC-A-30K-PR-UPG
CON-ESW-PCA30KPR
ESSENTIAL SW Prime CM 30K endpoint provisioning license
L-PC-A-60K-PR-UPG
CON-ESW-PCA60KPR
ESSENTIAL SW Prime CM 60K endpoint provisioning license
R-PC-A-OM-UPG-K9=
CON-ESW-PCASDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PCA-OM500V2-UPG=
CON-ESW-PCA500MA
ESSENTIAL SW Prime CM 500 mass endpoint tier license
L-PCA-OM1KV2-UPG=
CON-ESW-PCA1KMA
ESSENTIAL SW Prime CM 1000 mass endpoint tier license
L-PCA-OM2KV2-UPG=
CON-ESW-PCA2KMA
ESSENTIAL SW Prime CM 2000 mass endpoint tier license
L-PCA-OM5KV2-UPG=
CON-ESW-PCA5KMA
ESSENTIAL SW Prime CM 5000 mass endpoint tier license
L-PCA-OM10KV2-UPG=
CON-ESW-PCA10KMA
ESSENTIAL SW Prime CM 10,000 mass endpoint tier license
L-PCA-OM20KV2-UPG=
CON-ESW-PCA20KMA
ESSENTIAL SW Prime CM 20,000 mass endpoint tier license
L-PCA-OM30KV2-UPG=
CON-ESW-PCA30KMA
ESSENTIAL SW Prime CM 30,000 mass endpoint tier license
L-PCA-OM500V8-UPG=
CON-ESW-PCA500MA
ESSENTIAL SW Prime CM 500 mass endpoint tier license
L-PCA-OM1KV8-UPG=
CON-ESW-PCA1KMA
ESSENTIAL SW Prime CM 1000 mass endpoint tier license
L-PCA-OM2KV8-UPG=
CON-ESW-PCA2KMA
ESSENTIAL SW Prime CM 2000 mass endpoint tier license
L-PCA-OM5KV8-UPG=
CON-ESW-PCA5KMA
ESSENTIAL SW Prime CM 5000 mass endpoint tier license
L-PCA-OM10KV8-UPG=
CON-ESW-PCA10KMA
ESSENTIAL SW Prime CM 10,000 mass endpoint tier license
L-PCA-OM20KV8-UPG=
CON-ESW-PCA20KMA
ESSENTIAL SW Prime CM 20,000 mass endpoint tier license
L-PCA-OM30KV8-UPG=
CON-ESW-PCA30KMA
ESSENTIAL SW Prime CM 30,000 mass endpoint tier license
R-PC-A-PR-UPG-K9=
CON-ESW-PCPRDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PCA-PR-500-UPG=
CON-ESW-PCA500PR
ESSENTIAL SW Prime CM 500 endpoint provisioning license
L-PCA-PR-1K-UPG=
CON-ESW-PCA1KPR
ESSENTIAL SW Prime CM 1K endpoint provisioning license
L-PCA-PR-2K-UPG=
CON-ESW-PCA2KPR
ESSENTIAL SW Prime CM 2K endpoint provisioning license
L-PCA-PR-5K-UPG=
CON-ESW-PCA5KPR
ESSENTIAL SW Prime CM 5K endpoint provisioning license
L-PCA-PR-10K-UPG=
CON-ESW-PCA10KPR
ESSENTIAL SW Prime CM 10K endpoint provisioning lic
L-PCA-PR-20K-UPG=
CON-ESW-PCA20KPR
ESSENTIAL SW Prime CM 20K endpoint provisioning license
L-PCA-PR-30K-UPG=
CON-ESW-PCA30KPR
ESSENTIAL SW Prime CM 30K endpoint provisioning license
L-PCA-PR-60K-UPG=
CON-ESW-PCA60KPR
ESSENTIAL SW Prime CM 60K endpoint provisioning license
R-PC-9.5-ASSW-K9=
No ESW
-
R-PC-9.5-PRSW-K9=
No ESW
-
L-PC-A-AN-50-LIC
CON-ESW-PCA50AN
ESSENTIAL SW Prime Collab-A Analytics Lic 50 endpts
L-PC-A-AN-100-LIC
CON-ESW-PCA100AN
ESSENTIAL SW Prime Collab-A Analytics Lic 100 endpts
L-PC-A-AN-500-LIC
CON-ESW-PCA500AN
ESSENTIAL SW Prime Collab-A Analytics Lic 500 endpts
L-PC-A-AN-1K-LIC
CON-ESW-PCA1KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 1K endpts
L-PC-A-AN-2K-LIC
CON-ESW-PCA2KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 2K endpts
L-PC-A-AN-5K-LIC
CON-ESW-PCA5KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 5K endpts
L-PC-A-AN-10K-LIC
CON-ESW-PCA10KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 10K endpts
L-PC-A-AN-20K-LIC
CON-ESW-PCA20KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 20K endpts
L-PC-A-AN-30K-LIC
CON-ESW-PCA30KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 30K endpts
L-PC-A-AN-60K-LIC
CON-ESW-PCA60KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 60K endpts
L-PC-A-SSM-AN-U
CON-ESW-PCASDEV
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-SSM-500-L-U
CON-ESW-PCA500AN
ESSENTIAL SW Prime Collab-A Analytics Lic 500 endpts
L-PC-A-SSM-1K-L-U
CON-ESW-PCA1KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 1K endpts
L-PC-A-SSM-5K-L-U
CON-ESW-PCA5KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 5K endpts
L-PC-A-SSM-10K-L-U
CON-ESW-PCA10KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 10K endpts
L-PC-A-SSM-20K-L-U
CON-ESW-PCA20KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 20K endpts
L-PC-A-SSM-30K-L-U
CON-ESW-PCA30KAN
ESSENTIAL SW Prime Collab-A Analytics Lic 30K endpts
L-PC-A-AAN
CON-ESW-PCABAAN
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-AAN-500
CON-ESW-PCA5HAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-500 ep
L-PC-A-AAN-1K
CON-ESW-PCA1KAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-1K endp
L-PC-A-AAN-5K
CON-ESW-PCA5KAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-5K endp
L-PC-A-AAN-10K
CON-ESW-PC10KAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-10K ep
L-PC-A-AAN-20K
CON-ESW-PC20KAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-20K ep
L-PC-A-AAN-30K
CON-ESW-PC30KAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-30K ep
L-PC-A-AAN-60K
CON-ESW-PC60KAAN
ESSENTIAL SW Prime Collab-A Assur, Anal Bundle-60K ep
L-PC-A-PAAN
CON-ESW-PCABPAAN
ESSENTIAL SW NULL SKU-No line item services included
L-PC-A-PAAN-500
CON-ESW-PCA1PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle500
L-PC-A-PAAN-1K
CON-ESW-PCA2PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle-1K
L-PC-A-PAAN-5K
CON-ESW-PCA3PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle-5K
L-PC-A-PAAN-10K
CON-ESW-PCA4PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle10K
L-PC-A-PAAN-20K
CON-ESW-PCA5PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle20K
L-PC-A-PAAN-30K
CON-ESW-PCA6PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle30K
L-PC-A-PAAN-60K
CON-ESW-PCA7PAAN
ESSENTIAL SW Prime Collab-A Prov, Assur, Anal Bundle60K
Customized Service
Cisco Advanced Services can provide Prepare, Plan, Design, and ImplementServices for Cisco Unified Communications network management products, including Cisco Prime Collaboration. These flexible services can be tailored to take care of all the day-1 planning and implementation of the management system. This will help ensure the efficient operation of the new management system right away. Day-2 contracts are also available to handle the ongoing operation and optimization of the network using the management applications. Contact your Cisco sales representative for Advanced Services Statement of Work templates, which may be found at the Unified Communications Planning and Design website at http://zed.cisco.com/confluence/display/UC/UC%20P&D%20Service.
Sample service pricing is included in the product tables above for access to Cisco.com minor product update downloads and TAC support. For more Information about how to order Cisco Prime Collaboration Services, access Cisco Services Ordering Guide at http://www.cisco.com/en/US/partner/products/svcs/ps2961/ps2664/serv_group_home.html.
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