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Cisco Unity Express Command Reference for 3.0 and Later Versions
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Using Cisco Unity Express Software
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Cisco Unity Express Commands: A
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Cisco Unity Express Commands: B
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Cisco Unity Express Commands: C
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Cisco Unity Express Commands: D
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Cisco Unity Express Commands: E
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Cisco Unity Express Commands: F
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Cisco Unity Express Commands: G
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Cisco Unity Express Commands: H
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Cisco Unity Express Commands: I
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Cisco Unity Express Commands: K
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Cisco Unity Express Commands: L
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Cisco Unity Express Commands: M
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Cisco Unity Express Commands: N
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Cisco Unity Express Commands: O
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Cisco Unity Express Commands: P
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Cisco Unity Express Commands: R
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Cisco Unity Express Commands: script (ccn application) to show ccn trigger sip
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Cisco Unity Express Commands: show clock detail to show remote users
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Cisco Unity Express Commands: show restore history to system shutdown (aaa accounting enable)
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Cisco Unity Express Commands: T
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Cisco Unity Express Commands: U
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Cisco Unity Express Commands: V
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Cisco Unity Express Commands: W
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Cisco Unity Express Commands: X
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Cisco Unity Express Commands: Z
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Index
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Feedback
Table Of Contents
voicemail broadcast message delete
voicemail broadcast recording time
voicemail configuration outgoing-email from-address
voicemail conversation address-by
voicemail conversation caller caller-flow restriction-table
voicemail conversation caller multi-msgs-any-mbx
voicemail conversation caller multi-msgs-same-mbx
voicemail conversation caller recording-prompt
voicemail conversation subscriber msg-properties brief
voicemail conversation subscriber msg-properties day-of-week
voicemail conversation subscriber play-gdm-summary
voicemail default biz-schedule
voicemail default broadcast expiration time
voicemail extension-length (network location id)
voicemail live-record beep duration
voicemail live-record beep interval
voicemail live-record pilot-number
voicemail live-reply calling-number-rule
voicemail live-reply network precedence
voicemail live-reply restriction
voicemail message future delete
voicemail non-subscriber restriction
voicemail notification allow-login
voicemail notification cascading enable
voicemail notification connect-timeout
voicemail notification email attach
voicemail notification preference
voicemail notification text prefix
voicemail notification text suffix
voicemail phone-prefix (network location id)
voicemail secure-messaging outgoing
voicemail secure-messaging (location)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
voicemail zero-out restriction
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Last Updated: June 23, 2011
voicemail broadcast message delete
voicemail broadcast recording time
voicemail configuration outgoing-email from-address
voicemail conversation address-by
voicemail conversation caller caller-flow restriction-table
voicemail conversation caller multi-msgs-any-mbx
voicemail conversation caller multi-msgs-same-mbx
voicemail conversation caller recording-prompt
voicemail conversation subscriber msg-properties brief
voicemail conversation subscriber msg-properties day-of-week
voicemail conversation subscriber play-gdm-summary
voicemail default biz-schedule
voicemail default broadcast expiration time
voicemail extension-length (network location id)
voicemail live-record beep duration
voicemail live-record beep interval
voicemail live-record pilot-number
voicemail live-reply calling-number-rule
voicemail live-reply network precedence
voicemail live-reply restriction
voicemail message future delete
voicemail non-subscriber restriction
voicemail notification allow-login
voicemail notification cascading enable
voicemail notification connect-timeout
voicemail notification email attach
voicemail notification preference
voicemail notification text prefix
voicemail notification text suffix
voicemail phone-prefix (network location id)
voicemail secure-messaging outgoing
voicemail secure-messaging (location)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
voicemail zero-out restriction
voice mailbox copy owner
To upload the greeting for a specified type for a mailbox, use the voice mailbox copy owner command in Cisco Unity Express EXEC mode. There is no default or no form of this command.
voice mailbox copy owner name greeting {alternate | meeting | vacation | extended-absence | busy | internal | closed} url url username username password password}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The format of the audio file and the maximum size of the audio is checked when greeting is uploaded.
Examples
The following examples show two ways to upload a busy greeting:
se-10-0-0-0# voicemail mailbox copy owner user-8 greeting busy url ftp://10.2.2.44/busy-greeting.wav username user-8 password pswdse-10-0-0-0# voicemail mailbox copy owner user-8 greeting busy url ftp://user-8:pswd@10.2.2.44/busy-greeting.wavRelated Commands
Configures greeting, including user recording.
Shows the properties of the voice-mail system.
voice mailbox delete owner
To delete the user recording for a greeting, use the voice mailbox delete owner command in Cisco Unity Express EXEC mode. There is no default or no form of this command.
voice mailbox delete owner name greeting {alternate | meeting | vacation | extended-absence | busy | internal | closed} user-recording
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command will help free mailbox space because the greeting recording sizes are counted against the user mailbox size.
Examples
The following example shows how to delete the user recording for a vacation greeting:
se-10-0-0-0# voice mailbox delete owner owner4 greeting vacation user-recordingRelated Commands
Configures greeting, including user recording.
Shows the properties of the voice-mail system.
voice mailbox owner
To create or modify a mailbox for a subscriber or a group and to enter mailbox configuration mode, use the voice mailbox owner command in Cisco Unity Express configuration mode. To delete the mailbox, use the no form of this command.
voice mailbox owner name [type announcement-only] [size seconds]
no voice mailbox owner name
The following commands are available in mailbox configuration mode:
Syntax Description
name
Name of the mailbox owner.
type announcement-only
(Optional) Specifies that the mailbox that cannot be used to leave messages. It is can only be used to make announcements.
size seconds
(Optional) Storage size of the mailbox, in seconds. This setting is the same value as mailboxsize and is not available for announcement-only mailboxes.
caller-flow caller-input
Specifies the Zero Out Number for the mailbox. This command replaces the zerooutnumber command in releases 7.1 and later.
default
Sets mailbox parameters to the system default values.
description "text"
Specifies a text description of the mailbox. The text must be enclosed in double quotes (" ").
disable
Deactivates the mailbox so that no members can access the voice messages.
enable
Activates the mailbox.
end
Leaves mailbox configuration mode.
expiration days
Specifies the length of time in days that messages can be stored in the mailbox.
fax enable
Specifies whether the mailbox is enabled to receive faxes from the fax gateway.
greeting
Enables you to use a standard greeting or an uploadable and configurable alternate greeting. For a detailed description, see the greeting command.
login
Configures the mailbox login.
mailboxsize mailbox-size-seconds
Specifies the storage size of the mailbox, in seconds. This is the same value as for the size keyword.
messagesize message-size-seconds
Specifies the maximum length in seconds of a message that can be stored in the mailbox.
no parameter
Deletes the configuration of a specific parameter value.
tutorial
Specifies whether the tutorial should be played. The default is enabled.
zerooutnumber
Specifies the Zero Out Number for the mailbox. This command is deprecated in releases 7.1 and later, and is replaced by the call-agent command.
Command Default
expiration: system-wide value
mailboxsize: system-wide value
messagesize: system-wide value
tutorial: enabled
size: 5 minutes (only for announcement-only mailboxes)Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
If the name value refers to a subscriber, this command creates a personal mailbox mapped to the subscriber's name and extension (previously configured with the username command). If the name value refers to a group, the command creates a general-delivery mailbox that several subscribers and other groups can access.
The subscribers and groups must be configured before they are assigned to a mailbox.
The mailbox owner records a standard greeting and an alternate, if needed, from the telephone user interface (TUI). If the mailbox owner has not recorded any greetings for the mailbox, Cisco Unity Express uses a default greeting.
The mailbox-size-seconds and message-size-seconds values depend on the number of mailboxes to be created and the storage capacity of the voice-mail system. Some mailboxes may need to be larger than others to accommodate more or longer messages. For example, a customer service department may need a larger mailbox to accommodate messages from customers. Consider the purpose of the mailbox when assigning its size and message length.
The sequence in which the parameters are configured is optional.
Examples
The following example shows a mailbox created for a subscriber:
se-10-0-0-0# config tse-10-0-0-0(config)# voice mailbox owner user8se-10-0-0-0(config-mailbox)# description "User 8's mailbox"se-10-0-0-0(config-mailbox)# greeting standardse-10-0-0-0(config-mailbox)# mailboxsize 360se-10-0-0-0(config-mailbox)# messagesize 150se-10-0-0-0(config-mailbox)# expiration time 21se-10-0-0-0(config-mailbox)# no tutorialse-10-0-0-0(config-mailbox)# exitse-10-0-0-0(config)#Related Commands
voice mailbox unlock
To unlock a voice mailbox, use the voice mail unlock command in Cisco Unity Express EXEC mode.
voice mail unlock {downer name| telephonenumber tel-number}
Syntax Description
owner name
Name of the mailbox owner. For a general delivery mailbox, this must be the owner's name, not a group member's name.
telephonenumber tel-number
Telephone number assigned to the mailbox.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
When a mailbox becomes locked, the owner hears a message stating that the mailbox is unavailable.
Examples
The following example unlocks an individual mailbox:
se-10-0-0-0# enablese-10-0-0-0# voice mailbox unlock owner user 3The following example unlocks a general delivery mailbox:
se-10-0-0-0# enablese-10-0-0-0# voice mailbox unlock owner salesThe following example unlocks a mailbox using an extension number:
se-10-0-0-0# enablese-10-0-0-0# voice mailbox unlock telephonenumber 61122Related Commands
voicemail broadcast message
To configure the start and end times for a broadcast message, use the voicemail broadcast message command in Cisco Unity Express EXEC mode.
voicemail broadcast message message-id {starttime time date | endtime time date}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following examples change the start and end times for a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM starttime 10:00 2004-09-15se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM endtime 15:30 2004-09-16Related Commands
voicemail broadcast message delete
To delete a broadcast message, use the voicemail broadcast message delete command in Cisco Unity Express EXEC mode.
voicemail broadcast message message-id delete
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
2.1
This command was introduced.
3.0
This command was modified to allow deleting of all broadcast messages in the system.
Examples
The following example deletes a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM deleteRelated Commands
voicemail broadcast mwi
To enable the message-waiting indicators (MWIs) to turn on when a voice mailbox receives a broadcast message, use the voicemail broadcast mwi command in Cisco Unity Express configuration mode. To disable the MWI lights, use the no form of this command.
voicemail broadcast mwi
no voicemail broadcast mwi
Syntax Description
This command has no arguments or keywords.
Defaults
The default is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following example illustrates enabling the MWI lights for broadcast messages:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast mwise-10-0-0-0(config)# endThe following example illustrates disabling the MWI lights for broadcast messages:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail broadcast mwise-10-0-0-0(config)# endRelated Commands
voicemail broadcast recording time
To configure the maximum broadcast message recording time for the local system, use the voicemail broadcast recording time command in Cisco Unity Express configuration mode. To set the recording time to the default value, use the no form of this command.
voicemail broadcast recording time broadcast-length
no voicemail broadcast recording time
Syntax Description
broadcast-length
Maximum length of broadcast messages, in seconds. Valid values range from 10 to 3600.
Defaults
900 seconds
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To modify the length of the broadcast message, use this command with a new value for the length.
Use the show run command to display this value. The output contains entries similar to the following:
voicemail default mailboxsize 3000voicemail broadcast recording time 2240Examples
The following example sets the broadcast message length to 2240 seconds and the expiration time to
2 days.se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast recording time 2240se-10-0-0-0(config)# voicemail default broadcast expiration time 2se-10-0-0-0(config)# exitRelated Commands
voicemail broadcast vpim-id
To configure the voice profile for Internet messaging (VPIM) ID for broadcast messages on the local system, use the voicemail broadcast vpim-id command in Cisco Unity Express configuration location mode. To delete the VPIM ID, use the no form of this command.
voicemail broadcast vpim-id vpim-id
no voicemail broadcast vpim-id vpim-id
Syntax Description
vpim-id
VPIM ID for broadcast messages. Valid VPIM IDs contain letters, numbers, underscore (_), dash (-), and dot (.). The maximum length is 32 characters.
Command Modes
Cisco Unity Express configuration location
Command History
Examples
The following example sets the broadcast message VPIM ID to ny-270 for network location 150:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 150se-10-0-0-0(config-location)# voicemail broadcast vpim-id ny-270se-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitThe following example deletes the broadcast message VPIM ID ny-270 for network location 150:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 150se-10-0-0-0(config-location)# no voicemail broadcast vpim-id ny-270se-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitRelated Commands
voicemail callerid
To enable playing of caller ID information from incoming voice-mail messages, use the voicemail callerid command in Cisco Unity Express configuration mode. To disable caller ID playing, use the no form of this command.
voicemail callerid
no voicemail callerid
Syntax Description
This command has no arguments or keywords.
Defaults
Playing of caller ID information is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
When receiving an incoming voice-mail message from an external caller, the system attempts to match the associated caller ID information with an entry in the local directory. If a match is not found and the system is configured to play caller ID information, the system plays the sender's telephone number in the message envelope when the recipient listens to that message. If the system is not configured to play caller ID information, the system plays "Unknown Caller" in the message envelope.
Cisco Unity Express does not verify that the caller ID information is valid. That function is dependent on the central office (CO) and the incoming trunk setup. Additionally, the local system plays caller ID information for Cisco Unified Communications Manager Express or Cisco Unified Communications Manager extensions that are not configured in the local Cisco Unity Express directory.
The default caller ID status is disabled. Additionally, the GUI Defaults > Voice Mail option may be used to enable or disable playing of caller ID information.
Note
An external call is any telephone number that is not listed in the Cisco Unity Express user directory. Possible sources of external calls are the local telephone company, an IP telephone, or an H.323 gateway. These sources must be configured to present caller ID information to the Cisco Unity Express system.
Examples
The following example illustrates enabling caller ID information on the local system:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail calleridse-10-0-0-0(config)# exitThe following example illustrates disabling caller ID information on the local system:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail calleridse-10-0-0-0(config)# exitRelated Commands
voicemail capacity time
To specify the maximum storage space, in minutes, for all recorded messages and greetings, use the voicemail capacity time command in Cisco Unity Express configuration mode. To set the maximum storage space to the default value, use the no form of this command.
voicemail capacity time minutes
no voicemail capacity time
Syntax Description
minutes
Total storage time, in minutes, for all recorded messages and greetings in the voice-mail system.
Defaults
The default storage time is determined by the license.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum storage time for all recorded voice-mail messages and greetings. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the total capacity for all recorded voice-mail messages and greetings to 100 hours (6000 minutes):
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail capacity time 6000se-10-0-00-(config)# exitRelated Commands
show voicemail limits
Displays the voice-mail limits.
Assigns default values for all new mailboxes.
Creates an operator mailbox.
voicemail configuration outgoing-email from-address
To configure the from-address for outgoing e-mails, use the voicemail configuration outgoing-email from-address in the Cisco Unity Express configuration mode. To delete the from-address, use the no form of this command.
voicemail configuration outgoing-email from-address email-address
no voicemail configuration outgoing-email from-address
Syntax Description
Defaults
The default e-mail address is cisco-unity-express-hostname@cisco-unity-express-domain-name.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The from-address is a system-wide value and cannot be configured for specific subscribers.
Outgoing e-mails from Cisco Unity Express, especially message notifications, display the specified address in the From field.
The From address can be configured using the GUI Defaults > Voice Mail option.
Examples
The following example configures the From field for outgoing e-mails to myname@mycompany.com.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail configuration outgoing-email from-address myname@mycompany.comse-10-0-0-0(config)# endRelated Commands
voicemail conversation address-by
To specify how voice-mail messages are addressed by default, use the voicemail conversation address-by command in Cisco Unity Express configuration mode. Use the no or default form of this command to return to the default behavior.
voicemail conversation address-by {extension | name}
no voicemail conversation address-by {extension | name}
default voicemail conversation address-by
Syntax Description
extension
Voice-mail messages are addressed by extension.
name
Voice-mail messages are addressed by name.
Command Default
Voice mails are addressed by name (or dial-by name).
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail conversation address-by command in Cisco Unity Express configuration mode to specify whether voice-mail messages are addressed by name or by extension.
This command changes the addressing behavior for all message features, including:
•
•
•
•
If you use the no form of this command, the system returns to the default behavior, and voice-mail messages are addressed by name.
Examples
The following example specifies that voice-mail messages are addressed by extension:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation address-by extensionRelated Commands
voicemail conversation caller caller-flow restriction-table
To configure a restriction table to limit the scope of call transfers through a call flow, including the zero out option, use the voicemail conversation caller caller-flow restriction-table command in Cisco Unity Express configuration mode. Use the no form of this command to remove the association.
voicemail conversation caller caller-flow restriction-table table-name
no voicemail conversation caller caller-flow restriction-table table-name
Syntax Description
table-name
Specifies the name of the restriction table that limits the scope of call transfers through a call flow.
Command Default
There is no restriction table associated with the caller input feature.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command replaces the voicemail zero-out restriction command in versions 7.1 and later.
An error message appears when there is no restriction table. To create a restriction table, see the restriction create command. To configure a restriction table, see the "Related Commands" section.
Examples
The following example shows the assignment of a restriction table that blocks all external calls made through a call flow:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation caller caller-flow restriction-table block-externalRelated Commands
voicemail conversation caller multi-msgs-any-mbx
To enable the caller to leave multiple messages for any mailbox, use the voicemail conversation caller multi-msgs-any-mbx command in Cisco Unity Express configuration mode. Use the no form of this command to disable this feature.
voicemail conversation caller multi-msgs-any-mbx
no voicemail conversation caller multi-msgs-any-mbx
Syntax Description
This command has no arguments or keywords.
Command Default
The facility that enables the caller to leave multiple messages for any mailbox is disabled. Also, calls are disconnected or transferred to auto attendant after one message.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail conversation caller multi-msgs-any-mbx command in Cisco Unity Express configuration mode to enable the caller to leave multiple messages for any mailbox.
If you use the no form of this command, the system returns to the default behavior, and calls are disconnected or transferred to auto attendant after one message.
Examples
The following example enables this feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation caller multi-msgs-any-mbxRelated Commands
voicemail conversation caller multi-msgs-same-mbx
To enable the caller to leave multiple messages for the same mailbox, use the voicemail conversation caller multi-msgs-same-mbx command in Cisco Unity Express configuration mode. Use the no form of this command to disable this feature.
voicemail conversation caller multi-msgs-same-mbx
no voicemail conversation caller multi-msgs-same-mbx
Syntax Description
This command has no arguments or keywords.
Command Default
The facility that enables caller to leave multiple messages for the same mailbox is disabled. Also, calls are disconnected or transferred to auto attendant after one message.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail conversation caller multi-msgs-same-mbx command in Cisco Unity Express configuration mode to enable the caller to leave multiple messages for the same mailbox.
If you use the no form of this command, the system returns to the default behavior and calls are disconnected or transferred to auto attendant after one message.
Examples
The following example enables this feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation caller multi-msgs-same-mbxRelated Commands
voicemail conversation caller recording-prompt
To enable playing a prompt to a caller to record a message, use the voicemail conversation caller recording-prompt command in Cisco Unity Express configuration mode. To disable the prompt, use the no form of this command.
voicemail conversation caller recording-prompt
no voicemail conversation caller recording-prompt
Syntax Description
This command has no arguments or keywords.
Defaults
The default is enabled (the system plays the prompt).
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The caller hears the following message after the recipient's greeting plays: "Record your message after the tone. When you are finished, hang up or press # for more options." Use this command to enable or disable the playing of this prompt.
To display the status of the caller recording-prompt, use the show running-config command. If the prompt has been disabled, the following line appears in the output:
no voicemail conversation caller recording-promptThe show running-config output will not display any status of the prompt if the prompt is enabled.
Examples
The following example disables playing the caller record-prompt:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail conversation caller recording-promptse-10-0-0-0(config)# endse-10-0-0-0#Related Commands
voicemail conversation subscriber msg-properties brief
To specify that only a subset of the system-wide message properties (envelope) are played for regular voice-mail messages, use the voicemail conversation subscriber msg-properties brief command in Cisco Unity Express configuration mode. Use the no or default form of this command to restore to the default state of playing sender information, date, and time in the message properties (envelope).
voicemail conversation subscriber msg-properties brief
no voicemail conversation subscriber msg-properties brief
default voicemail conversation subscriber msg-properties brief
Syntax Description
This command has no arguments or keywords.
Command Default
The sender information, date, and time in the message properties (envelope) are played.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail conversation subscriber msg-properties brief command in Cisco Unity Express configuration mode to specify that only a subset of the system-wide message properties (envelope) played on by voice mail for regular messages. By default, all of the standard message properties are played. When you use this command, the sender information, date, and time are stripped from the message properties playback.
There is an interaction with the setting of the voicemail conversation msg-properties day-of-week command because if brief message properties is enabled, the day-of-week setting has no impact.
Examples
The following example strips the sender information, date, and time from the message properties playback:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation subscriber msg-properties briefRelated Commands
Displays the configuration of the voice-mail conversation subscriber.
voicemail conversation subscriber msg-properties day-of-week
Includes the playing of the day-of-week information in the message properties (envelope) for regular voice-mail messages.
voicemail conversation subscriber msg-properties day-of-week
To include the playing of the day-of-week information in the message properties (envelope) for regular voice-mail messages, use the voicemail conversation subscriber msg-properties day-of-week command in Cisco Unity Express configuration mode. Use the no or default form of this command to remove the playing of the day-of-week information in the message properties (envelope).
voicemail conversation subscriber msg-properties day-of-week
no voicemail conversation subscriber msg-properties day-of-week
default voicemail conversation subscriber msg-properties day-of-week
Syntax Description
This command has no arguments or keywords.
Command Default
The playing of the day-of-week information in the message properties (envelope) is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail conversation subscriber msg-properties day-of-week command in Cisco Unity Express configuration mode to play of the day-of-week information in the message properties (envelope) for regular voice-mail messages. By default day-of-week prompt playout is disabled. When you use this command, the day of week is spoken as part of the send date and receive data spoken in the message properties (envelope).
There is an interaction with the setting of the voicemail conversation msg-properties brief command because if brief message properties is enabled, the day-of-week setting has no impact.
Examples
The following example enables the playing of the day-of-week information in the message properties playback:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation subscriber msg-properties day-of-weekRelated Commands
voicemail conversation subscriber play-gdm-summary
To enable the playing of a summary of new messages in all of the GDMs associated with a user, use the voicemail conversation subscriber play-gdm-summary command in Cisco Unity Express configuration mode. Use the no form of this command to disable this feature.
voicemail conversation subscriber play-gdm-summary
no voicemail conversation subscriber play-gdm-summary
Syntax Description
This command has no arguments or keywords.
Command Default
The playing of a summary of new messages in all of the GDMs associated with a user is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail conversation subscriber play-gdm-summary command in Cisco Unity Express configuration mode to play of a summary of new messages in all of the GDMs associated with a user.
The enabling of this feature is available at the system level.
Examples
The following example enables this feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail conversation subscriber play-gdm-summaryRelated Commands
voicemail default
To assign default values for all new mailboxes, use the voicemail default command in Cisco Unity Express configuration mode. To set a default value to the system default, use the no form of this command.
voicemail default {expiration time days | language xx_YY | mailboxsize mailbox-size-seconds |
messagesize message-size-seconds}no voicemail default {expiration time | language | mailboxsize | messagesize}
Syntax Description
expiration time days
Sets the number of days for which a message can be stored in a mailbox before the voice-mail system deletes it.
language xx_YY
Specifies the language used for voice-mail prompts on the local Cisco Unity Express system. Cisco Unity Express supports one language enabled on the system. See the Release Notes for Cisco Unity Express Release for a list of available languages.
mailboxsize mailbox-size-seconds
Sets the maximum number of seconds for storing messages in a mailbox. The maximum mailbox size depends on the installed software license size.
messagesize message-size-seconds
Sets the maximum number of seconds for a caller's message stored in a mailbox. Valid values range from 10 to 3600.
Defaults
expiration time: 30 days
language: installed language
mailboxsize: 3000 seconds
messagesize: 60 secondsCommand Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command assigns default values for new individual and general delivery mailboxes. These values can be configured later to other values for specific subscribers or mailboxes.
Examples
The following example sets the default values for new mailboxes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail default expiration time 15se-10-0-0-0(config)# voicemail default mailboxsize 360se-10-0-0-0(config)# voicemail default messagesize 90se-10-0-0-0(config)# voicemail default language de_DEse-10-0-0-0(config)# endThe following example sets the default mailbox expiration time to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail default expiration timese-10-0-0-0(config)# endRelated Commands
Displays limits for voice mailboxes and messages, including broadcast messages.
Configures the maximum storage capacity for the voice-mail system.
Creates an operator mailbox.
voicemail default biz-schedule
To configure the default business schedule for the voicemail system, use the voicemail default biz-schedule command in Cisco Unity Express EXEC mode. Use the no form of this command to set the business schedule to systemschedule.
voicemail default biz-schedule name
no voicemail default biz-schedule name
Syntax Description
Command Default
The business schedule is set to systemschedule.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
If the business schedule is set to systemschedule and systemschedule is removed, the business schedule indicates that the business is open, 24 hours a day, 7 days a week.
Examples
The following example sets the business schedule to normal:
se-10-0-0-0# voicemail default biz-schedule normalRelated Commands
Configures a specific business-hours schedule.
Displays the date and description for one or more holidays.
voicemail default broadcast expiration time
To configure the expiration time for broadcast messages on the local system, use the voicemail default broadcast expiration time command in Cisco Unity Express configuration mode. To set the expiration time to the default value, use the no form of this command.
voicemail default broadcast expiration time broadcast-days
no voicemail default broadcast expiration time
Syntax Description
broadcast-days
Number of days for which the system stores broadcast messages. The maximum value is 365.
Defaults
30 days
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following example sets the broadcast message length to 20 seconds and the expiration time to
2 days.se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast recording time 20se-10-0-0-0(config)# voicemail default broadcast expiration time 2se-10-0-0-0(config)# exitRelated Commands
Displays all broadcast messages, including the message ID, on the local system.
Displays limits for voice mailboxes and messages, including broadcast messages.
show voicemail mailboxes
Displays details of all voice mailboxes, including broadcast messages.
show voicemail usage
Displays the voice-mail usage, including broadcast messages.
Configures the start and end times of the broadcast message.
Deletes a broadcast message.
Enables the MWI lights for broadcast messages.
Configures the maximum length of broadcast messages.
Configures the VPIM ID for a network location.
voicemail extension-length (network location id)
To configure the number of digits contained in extensions at a network location, use the voicemail extension-length command in Cisco Unity Express location configuration mode. To remove the configuration for the number of extension digits, use the no form of this command.
voicemail extension-length {number | max number | min number}
no voicemail extension-length
Syntax Description
Defaults
The default minimum number of digits for extensions is 2, and the default maximum number of digits for extensions is 15.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
To specify a fixed number of digits for the extension length, use the voicemail extension-length number command. To specify a maximum or minimum length for the extension number, use the max or min keywords.
Examples
The following example configures the voice-mail extension length to be 6 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length 6The following example configures the voice-mail extension maximum length to be 7 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length max 7Related Commands
voicemail fax restriction
To associate a restriction table with the fax feature, use the voicemail fax restriction command in Cisco Unity Express configuration mode. Use the no form of this command to remove the association.
voicemail fax restriction table-name
no voicemail fax restriction table-name
Syntax Description
Command Default
There is no restriction table associated with the fax feature.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail fax restriction command in Cisco Unity Express configuration mode to associate a restriction table with the fax feature.
An error message appears when the specified restriction table does not exist on the system. To create a restriction table, see the restriction create command. To configure a restriction table, see the "Related Commands" section below.
Examples
The following example associates the restriction table called fax-restriction with the fax feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail fax restriction fax-restrictionRelated Commands
voicemail live-record beep duration
To set the duration of beeps during live-recording, use the voicemail live-record beep duration command in Cisco Unity Express configuration mode. Use the no form of this command to disable the beep. Use the default form of this command to return the beep duration to its default value of 250 ms.
voicemail live-record beep duration digits
no voicemail live-record beep duration digits
default voicemail live-record beep duration
Syntax Description
Command Default
The live-record beep duration is set to 250 milliseconds.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-record beep duration command in Cisco Unity Express configuration mode to set the live-record beep duration. The beep duration is the elapsed time from when a beep starts playing to when it finishes playing. This beep duration is set in milliseconds and has a range of 50 to 1000 ms.
The default form of this command returns the beep duration to its default value of 250 ms.
For disclaimer information about this feature, see the legal information immediately following the title page.
Examples
The following example sets the live-record beep duration to 400 ms:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-record beep duration 400Related Commands
voicemail live-record beep interval
To set the interval of beeps during live-recording, use the voicemail live-record beep interval command in Cisco Unity Express configuration mode. Use the no or default form of this command to return the beep interval to the default value of 15 seconds.
voicemail live-record beep interval digits
no voicemail live-record beep interval digits
default voicemail live-record beep interval
Syntax Description
Command Default
The live-record beep interval is set to 15 seconds.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-record beep interval command in Cisco Unity Express configuration mode to set the live-record beep interval. The beep interval is the elapsed time from the end of one beep and the start of the next beep. This beep interval is set in seconds and has a range of 1 to 30 seconds.
Both the no and the default form of this command return the beep interval to its default value of 15 seconds.
For disclaimer information about this feature, see the legal information immediately following the title page.
Examples
The following example sets the live-record beep interval to 10 seconds.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-record beep interval 10Related Commands
voicemail live-record pilot-number
To enable the live-record feature and to set the number that forwards all incoming calls to the Cisco Unity Express voice-mail pilot number, use the voicemail live-record pilot-number command in Cisco Unity Express configuration mode. Use the no or default form of this command to disable the live-record feature.
voicemail live-record pilot-number digits
no voicemail live-record pilot-number digits
default voicemail live-record pilot-number
Syntax Description
Command Default
The live-record feature is disabled, and no pilot number is configured.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-record pilot-number command in Cisco Unity Express configuration mode to enable the live-record feature and to set the number that forwards all incoming calls to the Cisco Unity Express voice-mail pilot number. All calls terminated on the Cisco Unity Express voice-mail pilot number from this number bypass the usual voice mail greeting and immediately start recording if the caller is a subscriber.
For disclaimer information about this feature, see the legal information immediately following the title page.
Examples
The following example sets the live-record pilot number to 0112:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-record pilot-number 0112Related Commands
Displays the configuration of the live-record feature.
Sets the duration of beeps during live-recording.
Sets the interval of beeps during live-recording.
voicemail live-reply calling-number-rule
To specify how to derive the live-reply extension from configuration and VPIM voice card data, use the voicemail live-reply calling-number-rule command in Cisco Unity Express configuration mode. Use the no or default form of this command to return the calling number rule to its default state.
voicemail live-reply calling-number-rule {extension | prefix-extension | location-extension | location-prefix-extension | prefix-location-extension}
no voicemail live-reply calling-number-rule {extension | prefix-extension | location-extension | location-prefix-extension | prefix-location-extension}
default voicemail live-reply calling-number-rule
Syntax Description
Command Default
The calling number rule is set to extension.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-reply calling-number-rule command in Cisco Unity Express configuration mode to specify how to derive the live-reply extension from configuration and VPIM voice card data. You can use the default or no form of this command to return the calling number rule to its default state of using the extension setting.
Examples
The following example specifies that the live-reply extension is derived from the combination of the network location ID, followed by the network location prefix, and followed by the mailbox ID:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-reply calling-number-rule location-prefix-extensionIf you use this command and
•
•
•
then the resulting live-reply extension is 112-444-5678.
Related Commands
Displays the configuration of the live-reply feature.
Displays information about the restriction table associated with the live-reply feature.
voicemail live-reply enable
To enable the live-reply feature at the system level, use the voicemail live-reply enable command in Cisco Unity Express configuration mode. Use the no and default form of this command to disable the live-reply feature.
voicemail live-reply enable
no voicemail live-reply enable
default voicemail live-reply enable
Syntax Description
This command has no arguments or keywords.
Command Default
The live-reply feature is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-reply enable command in Cisco Unity Express configuration mode to enable the live-reply feature at the system level.
Examples
The following example enables the live-reply feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-reply enableRelated Commands
Displays the configuration of the live-reply feature.
Displays information about the restriction table associated with the live-reply feature.
voicemail live-reply network precedence
To specify the precedence for deriving the E.164 number used for live-reply, use the voicemail live-reply network-precedence command in Cisco Unity Express configuration mode. Use the no or default form of this command to return the calling number rule to its default state.
voicemail live-reply network-precedence {phonenumberE164 [calling-number-rule] | calling-number-rule}
no voicemail live-reply network-precedence {phonenumberE164 [calling-number-rule] | calling-number-rule}
default voicemail live-reply network-precedence
Syntax Description
Command Default
The live-reply feature cannot be used for voice mails delivered via VPIM.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-reply network-precedence command in Cisco Unity Express configuration mode to specify the priority of whether the E.164 number used for live-reply is derived from a remote subscriber's E.164 number or from the E.164 number embedded in the VPIM message or voice card information.
By default, the E.164 number of the sender contained in a VPIM message (if present) will be preferred and used over the E.164 number derived using the calling number rule defined by the voicemail live-reply calling-number-rule command. If the E.164 number is not sent in the VPIM message, the system falls back and derives the remote subscriber's number using the calling number rule. This default corresponds to using the command voicemail live-reply network-precedence phonenumberE164 calling-number-rule.
Examples
The following example specifies that the E.164 number used for live reply is derived from the calling number rule:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-reply network-precedence calling-number-ruleRelated Commands
voicemail live-reply restriction
To associate a restriction table with the live-reply feature, use the voicemail live-reply restriction command in Cisco Unity Express configuration mode. Use the no form of this command to remove the association.
voicemail live-reply restriction table-name
no voicemail live-reply restriction table-name
Syntax Description
Command Default
There is no restriction table associated with the live-reply feature.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail live-reply restriction command in Cisco Unity Express configuration mode to associate a restriction table with the live-reply feature.
An error message appears when there is no restriction table. To create a restriction table, see the restriction create command. To configure a restriction table, see the "Related Commands" section below.
Examples
The following example associates the restriction table called live-reply-restriction with the message notification feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail live-reply restriction live-reply-restrictionRelated Commands
voicemail mailbox-selection
To select the destination voice mailbox in which messages from forwarded calls are stored, use the voicemail mailbox-selection command in Cisco Unity Express configuration mode. To set the mailbox to the default value, use the no form of this command.
voicemail mailbox-selection {last-redirect | original-called}
no voicemail mailbox-selection
Syntax Description
last-redirect
Mailbox for the number that was the last to receive the redirected call (LRD).
original-called
Mailbox for the number that was originally called (OCN).
Defaults
The default mailbox is the LRD.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This parameter is system-wide and cannot be changed for specific extensions.
This command specifies the destination mailbox that receives the voice-mail message when a forwarded call does not answer.
For example, suppose caller A calls subscriber B, who forwards the call to subscriber C, who does not answer the call. Subscriber B's extension is the OCN and subscriber C's extension is the LRD. If OCN is configured, caller A's message is stored in subscriber B's mailbox. If LRD is configured, caller A's message is stored in subscriber C's mailbox.
The LRD option is backward compatible with earlier versions of Cisco Unity Express, Cisco Unified CME, and Cisco Unified Communications Manager.
If you configure the OCN option for Cisco Unity Express on a Cisco Unified CME platform, you must configure Cisco Unified CME to correspond. If you configure OCN for Cisco Unity Express on a Cisco Unified Communications Manager platform, no additional configuration on Cisco Unified Communications Manager is required.
Note
— Selecting the OCN option on a Cisco Unified CME system that networks two Cisco Unity Express modules.
— Selecting the OCN option on a Cisco Unified Communications Manager system that networks two Cisco Unity Express modules that do not have a configured voice-mail profile.
— Selecting the LRD option on a Cisco Unified Communications Manager system that networks two Cisco Unity Express modules that have a configured voice-mail profile.Examples
The following example configures the OCN as the default mailbox to store voice-mail messages from forwarded calls.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail mailbox-selection original-calledse-10-0-0-0(config)# endRelated Commands
voicemail message future delete
To delete a message queued for future delivery, use the voicemail message future delete command in Cisco Unity Express EXEC mode.
voicemail message future message-id delete
Syntax Description
message-id
Message ID of the scheduled message. Use the show voicemail messages future command to display the message IDs of the scheduled messages.
Defaults
This command has no default message ID.
Command Modes
Cisco Unity Express EXEC
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
An error message appears if message-id does not exist or if message-id does not belong to a message scheduled for future delivery.
Examples
The following is sample output:
se-10-0-0-0# voicemail message future JMX0637L023-NM-FOC08221WRB-731357131983 deleteRelated Commands
Displays the number of messages queued for future delivery.
Displays all messages queued for future delivery.
voicemail non-subscriber restriction
To associate a restriction table with the non-subscriber message delivery feature, use the voicemail non-subscriber restriction command in Cisco Unity Express configuration mode. Use the no form of this command to remove the association.
voicemail non-subscriber restriction table-name
no voicemail non-subscriber restriction table-name
Syntax Description
table-name
Restriction table with which the non-subscriber message delivery feature is being associated.
Command Default
There is no restriction table associated with the non-subscriber message delivery feature.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail non-subscriber restriction command in Cisco Unity Express configuration mode to associate a restriction table with the non-subscriber message delivery feature.
An error message appears when there is no restriction table. To create a restriction table, see the restriction create command. To configure a restriction table, see the "Related Commands" section.
Examples
The following example associates the restriction table called non-subscriber-restrict with the non-subscriber message delivery feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail non-subscriber restriction non-subscriber-restrictRelated Commands
voicemail notification allow-login
To allow subscribers to log into their voice mail during outgoing notification calls, use the voicemail notification allow-login command in the Cisco Unity Express configuration mode. To prevent subscribers from accessing their voice mail during notification calls, use the no or default form of this command.
voicemail notification allow-login
no voicemail notification allow-login
Syntax Description
This command has no arguments or keywords.
Defaults
Voice-mail login is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use the voicemail notification allow-login command after the message notification feature is enabled system wide.
This capability is available only for phone devices.
If the capability is enabled, the system provides the subscriber with an option to log into voice mail to retrieve the message.
If the capability is disabled, the system plays a notification prompt three times before disconnecting the notification call.
Examples
The following example enables voice-mail login during notification calls.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification allow-loginRelated Commands
voicemail notification cascading enable
To enable the notification cascading feature at the system level, use the voicemail notification cascading enable command in Cisco Unity Express configuration mode. Use the no form of this command to disable the notification cascading feature.
voicemail notification cascading enable
no voicemail notification cascading enable
Syntax Description
This command has no arguments or keywords.
Command Default
The notification cascading feature is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use the voicemail notification cascading enable command in Cisco Unity Express configuration mode to enable the notification cascading feature at the system level.
Examples
The following example enables the notification cascading feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification cascading enableRelated Commands
voicemail notification connect-timeout
To specify the time period after which the system disconnects a notification call, use the voicemail notification connect-timeout command in the Cisco Unity Express configuration mode. To set the connect time to the default, use the no or default form of this command.
voicemail notification connect-timeout seconds
no voicemail notification connect-timeout
default voicemail notification connect-timeout
Syntax Description
seconds
Number of seconds a notification call will attempt to connect before the system disconnects the call. Valid values are 12 to 96 seconds. The default is 48 seconds.
Defaults
Connect timeout is 48 seconds.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command after the message notification feature is enabled system wide.
This command applies only to phone devices and numeric pagers.
The system treats the disconnected call as a failed call.
Examples
The following example sets the connection timeout to 75 seconds.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification connect-timeout 75Related Commands
voicemail notification email attach
To enable voice messages to be attached to e-mail notifications, use the voicemail notification email attach command in the Cisco Unity Express configuration mode. To prevent subscribers or groups from attaching voice messages to e-mail notifications, use the no or default form of this command.
voicemail notification email attach
no voicemail notification email attach
default voicemail notification email attach
Syntax Description
This command has no arguments or keywords.
Defaults
E-mail attachment is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command after message notification is enabled system wide.
The administrator can change this setting for specific subscribers or groups to a value other than the system-wide setting.
The system never attaches a private message to notification e-mails, regardless of this setting.
If the administrator changes this system-wide setting from enabled to disabled, the system disables this feature for all subscribers and groups.
If the administrator changes this system-wide setting from disabled to enabled, the system does not change the setting for subscribers or groups who were configured on an individual basis.
Examples
The following example enables voice message attachments to e-mail notifications.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification email attachRelated Commands
voicemail notification enable
To enable message notification system wide, use the voicemail notification enable command in the Cisco Unity Express configuration mode. To disable message notification system wide, use the no form of this command.
voicemail notification enable
no voicemail notification enable
Syntax Description
This command has no arguments or keywords.
Defaults
Message notification is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
When the administrator enables this feature for the first time, the feature is not enabled for all subscribers and groups. If specific subscribers or groups are to have access to this feature, the administrator can enable message notification for those subscribers or groups on an individual basis. The subscribers or groups must have a mailbox assigned to them.
Message notification for text messages requires the use of an SMTP server. If no SMTP server is configured when this command is executed, the system displays a message indicating that e-mail and text pager notifications will not work.
Examples
The following example enables message notification.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enableRelated Commands
voicemail notification owner
To enable message notification for a specific subscriber or group, use the voicemail notification owner command in the Cisco Unity Express configuration mode. To disable message notification for a specific subscriber or group, use the no form of this command.
voicemail notification owner user-id enable
no voicemail notification owner user-id
Syntax Description
Defaults
Message notification is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command to enable message notification for a subscriber or group after the message notification feature is enabled system wide. The system displays an error message if the feature is not enabled system wide.
The subscriber or group must exist on the system and have a voice mailbox before you enable message notification. The system displays an error message if the subscriber or group does not exist or if the subscriber or group does not have a mailbox.
If the feature is disabled on a system-wide basis, the feature becomes disabled for all subscribers and groups. However, the system does not delete the device settings for the subscribers and groups. When the feature is enabled again, the system restores the settings for the subscribers and groups as they were before the system-wide disabling.
If message notification is enabled system-wide and the administrator adds a new subscriber or group, the feature is disabled for that subscriber or group.
Examples
The following example enables message notification for user3 and group sales.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification owner user3 enablese-10-0-0-0(config)# voicemail notification owner sales enableRelated Commands
voicemail notification preference
To specify the message notification preference system wide, use the voicemail notification preference command in the Cisco Unity Express configuration mode. To set the preference to urgent system wide, use the no or default form of this command.
voicemail notification preference {all | urgent}
no voicemail notification preference
default voicemail notification preference
Syntax Description
Defaults
Message notification preference is urgent.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use this command to set the system-wide preference after the message notification feature is enabled system wide.
The administrator can set the preference for specific subscribers or groups to a value other than the system-wide setting.
If the administrator changes the system-wide preference from all to urgent, the system changes the preference to urgent for all subscribers and groups.
If the administrator changes the system-wide preference from urgent to all, the system does not change the preference for those subscribers or groups who were configured individually.
Examples
The following example sets the notification preference to all.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification preference allRelated Commands
voicemail notification text prefix
To append a text message preceding a voicemail notification on a system-wide basis, use the voicemail notification text prefix command in Cisco Unity Express configuration mode. To delete the text message appended to the voicemail notification, use the no form of this command.
voicemail notification text prefix {append "text message" | delimiting character}
no voicemail notification text prefix {append ["text message"] | delimiting character}
Syntax Description
append "text message"
Specifies the text message as defined within the quotation marks.
delimiting character
Specifies the use of free-form characters to modify the preceding text
Defaults
The preceding text message is disabled and the default preceding text message is empty.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The preceding text message allows an administrator to insert the text message before the message notification content on a system-wide basis, rather than a per-user basis. The preceding text message can be anything which is useful for users, such as the Cisco Unity Express callback number or other voicemail callback numbers. Once a subscriber receives a voicemail message, he or she can get the callback number from the message notification preceding text information without looking at the directory for the voicemail number. The preceding text message can be any words, numbers and limited special characters. The supported characters are listed as the following: +,. [a-z]* [A-Z]* [0-9]*. The maximum length of the preceding text message is 250 characters.
When global message notification is enabled, the message notification is sent if the preceding text message configuration is set. When the preceding text message is removed, the preceding text message is turned off automatically.
If the text message has only one word, then the quotation marks do not need to be entered before and after the text.
The delimiting character can be used to terminate the text mode and return to configuration mode. The delimiting character can be any one word character, number, or special character except for "?", "|", and "\"". You can enter multiple lines at one time.
The notification is supported for email and text pagers only.
Examples
The following example configures the voicemail notification prefix text:
se-10-0-0-0(config)# voicemail notification text prefix append "Call Cisco Unity Express at 555-1010"Related Commands
voicemail notification text suffix
To append signature text following the notification text on a system-wide basis, use the voicemail notification text suffix command in Cisco Unity Express configuration mode. To delete the text message appended to the voicemail notification, use the no form of this command.
voicemail notification text suffix {append "text message" | delimiting character}
no voicemail notification text suffix {append ["text message"] | delimiting character}
Syntax Description
append "text message"
Specifies the text message as defined within the quotation marks.
delimiting character
Specifies the use of free-form characters to modify the preceding text
Defaults
The signature text is disabled and the default signature text is empty.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The signature text message allows an administrator to insert the text message at the end of the message notification content on a system-wide basis, rather than a per-user basis. The signature text enables an administrator to add customized contact information or a signature to the message notification being sent. The signature text message can be any words, numbers and limited special characters. The supported characters are listed as the following: +,. [a-z]* [A-Z]* [0-9]*. The maximum length of the signature text message is 250 characters.
If the text message has only one word, then the quotation marks do not need to be entered before and after the text.
The delimiting character can be used to terminate the text mode and return to configuration mode. The delimiting character can be any one word character, number, or special character except for "?", "|", and "\"". You can enter multiple lines at one time.
The notification is supported for email and text pagers only.
Examples
The following example configures the signature text message that appears at the end of the message notification content:
se-10-0-0-0(config)# voicemail notification text suffix append "Contact Your System Administrator at 555-1111."Related Commands
voicemail operator telephone
To assign an extension as the voice-mail operator, use the voicemail operator telephone command in Cisco Unity Express configuration mode. To set the operator extension to the default value, use the no form of this command.
voicemail operator telephone tel-number
no voicemail operator telephone
Syntax Description
Defaults
The default operator extension is 0.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
A mailbox owner dials this extension while in the voice-mail system to reach the voice-mail operator. Do not assign this extension to a group.
This operator extension need not be the same as the auto-attendant operator extension. If they are the same, the voice-mail subscriber who dials the operator extension while in voice mail reaches the auto-attendant menu and then presses "0" to get the operator.
Examples
The following example assigns extension 9000 as the voice-mail operator:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail operator telephone 9000Related Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail phone-prefix (network location id)
To configure a voice-mail phone number prefix for a network location, use the voicemail phone-prefix command in Cisco Unity Express location configuration mode. To delete a prefix, use the no form of this command.
voicemail phone-prefix number
no voicemail phone-prefix number
Syntax Description
number
Phone number prefix that is added to an extension to create a voice profile for Internet messaging (VPIM) address for a subscriber at the network location. Valid values: 1 to 15 digits.
Defaults
The default value is an empty string.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A prefix is required only if an e-mail domain services multiple locations, and extensions between the locations are not unique.
Examples
The following example shows a voice-mail phone prefix of 345 assigned to network location 484:
se-10-0-0-0(config)# network location id 484se-10-0-0-0(config-location)# voicemail phone-prefix 345se-10-0-0-0(config-location)# endRelated Commands
voicemail recording time
To specify the maximum recording length for any message or greeting, use the voicemail recording time command in Cisco Unity Express configuration mode. To set the maximum recording time to the default value, use the no form of this command.
voicemail recording time seconds
no voicemail recording time
Syntax Description
seconds
Maximum length in seconds, for any recorded message or greeting in the voice-mail system. Valid values range from 10 to 3600.
Defaults
900 seconds
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum length for any recorded voice-mail message and greeting. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the maximum recording time for any message or greeting to 15 minutes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail recording time 15Related Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail secure-messaging outgoing
To configure the global security properties for all outgoing messages, use the voicemail secure-messaging outgoing command in Cisco Unity Express configuration mode. To remove the security properties and return to the default values, use the no form of this command.
voicemail secure-messaging outgoing {always | ask | never | private}
no voicemail secure-messaging outgoing {always | ask | never | private}
Syntax Description
Command Default
Private.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The security settings can be configured for individual mailboxes using the secure-messaging incoming and secure-messaging outgoing commands in mailbox configuration mode. The settings for an individual mailbox override the global security settings.
If secure messaging is enabled, subscribers accessing Cisco Unity Express using the Telephony User Interface (TUI) or VoiceView Express interface can view, forward or send messages marked Secure. Subscribers accessing Cisco Unity Express using the web voicemail interface or through Cisco Unified Personal Communicator must use a secure HTTPS session to view, forward or send messages marked Secure.
Examples
The following example configures the security properties for so that outgoing messages are only marked secure when users mark them secure:
se-10-0-0-0# config t
se-10-0-0-0(config)# voicemail secure-messaging outgoing askRelated Commands
voicemail secure-messaging (location)
To label all the incoming messages to a remote network location as secure, use the voicemail secure-messaging command in Cisco Unity Express location configuration mode. To remove the security setting from the location, use the no form of this command.
voicemail secure-messaging
no voicemail secure-messaging
Syntax Description
This command has no arguments or keywords.
Command Default
Secure messaging is not enabled.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
If secure messaging is enabled, subscribers accessing Cisco Unity Express using the Telephony User Interface (TUI) or VoiceView Express interface can view, forward or send messages marked Secure. Subscribers accessing Cisco Unity Express using the web voicemail interface or through Cisco Unified Personal Communicator must use a secure HTTPS session to view, forward or send messages marked Secure.
If a message marked Secure is sent to a remote network location where secure messaging is not enabled, a Non-Delivery Report (NDR) is generated.
Examples
The following example configures the network location to support secure messaging:
se-10-0-0-0# config t
se-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail secure-messagingRelated Commands
voicemail spoken-name (network location id)
To enable sending the spoken name of the voice-mail originator as part of a voice-mail message, use the voicemail spoken-name command in Cisco Unity Express location configuration mode. To disable sending the spoken name, use the no form of this command.
voicemail spoken-name
no voicemail spoken-name
Syntax Description
This command has no arguments or keywords.
Defaults
This command is enabled.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
If spoken name sending is enabled, the recorded name of the originating subscriber is played as the first part of the received message.
Examples
The following example shows spoken name enabled for a location:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail spoken-nameRelated Commands
voicemail vcard
To enable a network location to receive vCard information, use the voicemail vcard command in Cisco Unity Express location configuration mode. To disable receipt of vCard information, use the no form of this command.
voicemail vcard
no voicemail vcard
Syntax Description
This command has no arguments or keywords.
Defaults
The vCard information is sent.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A remote subscriber's vCard information contains the subscriber's first name, last name, and extension. Cisco Unity Express uses the vCard information from incoming voice profile for Internet messaging (VPIM) messages and the recorded spoken name to populate and update a least recent used (LRU) cache with the remote subscriber information. (For more information about configuring the spoken name, see the networking chapter in the Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later.)
When addressing a message to a remote subscriber, the local sender hears the spoken name as a confirmation of the intended recipient. The LRU cache is a source of the spoken name. The number of subscribers that the LRU cache stores depends on the hardware module installed. See the Release Notes for Cisco Unity Express for the maximum cached users supported.
Examples
The following example enables receipt of vCard information to network locations 23 and nyc:
se-10-0-0-0# config tse-10-0-0-0(config)# network location 23se-10-0-0-0(config-location)# voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# network location nycse-10-0-0-0(config-location)# voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitThe following example disables receipt of vCard information to network location nyc:
se-10-0-0-0# config tse-10-0-0-0(config)# network location nycse-10-0-0-0(config-location)# no voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitRelated Commands
Specifies a network ID for a remote site.
Displays the network details for the local system.
Displays the network details for a specific location.
voicemail vpim-encoding (network location id)
To configure the encoding method used to transfer voice-mail messages from the Cisco Unity Express location to other locations, use the voicemail vpim-encoding command in Cisco Unity Express location configuration mode. To set the method of encoding to the default value, use the no form of this command.
voicemail vpim-encoding {dynamic | G711ulaw | G726}
no voicemail vpim-encoding
Syntax Description
Defaults
dynamic
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
Use G711 mu-law only if the receiving system supports G711 mu-law encoding (such as Cisco Unity). Use G726 for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711 mu-law.
Examples
The following example shows voice profile for Internet messaging (VPIM) encoding set to G711 mu-law for network location 9:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail vpim-encoding g711ulawRelated Commands
voicemail zero-out restriction
To associate a restriction table with the zero out feature, use the voicemail zero-out restriction command in Cisco Unity Express configuration mode. Use the no form of this command to remove the association.
voicemail zero-out restriction table-name
no voicemail zero-out restriction table-name
Syntax Description
Command Default
There is no restriction table associated with the zero out feature.
Command Modes
Cisco Unity Express configuration
Command History
3.0
This command was introduced.
7.1
This command was deprecated.
Usage Guidelines
This command is replaced by the voicemail conversation caller caller-flow restriction-table command in versions 7.1 and later.
An error message appears when there is no restriction table. To create a restriction table, see the restriction create command. To configure a restriction table, see the "Related Commands" section.
Examples
The following example associates the restriction table called zero-out-restrict with the zero out feature:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail zero-out restriction zero-out-restrictRelated Commands
Creates a restriction table.
Deletes a restriction table.
Specifies the restricted number dial pattern.
Specifies the maximum number of digits in a restricted number.
Specifies the minimum number of digits in a restricted number.
show voicemail conversation caller caller-flow restriction-table
Displays the name of the restriction table associated with the caller input feature, including the zero out option
