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Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.1
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Getting Started in the Cisco Unified MeetingPlace Express Administration Center
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About System Administrator Responsibilities for Cisco Unified MeetingPlace Express
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Configuring Basic Operation Parameters for Cisco Unified MeetingPlace Express
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Configuring User Profiles and User Groups for Cisco Unified MeetingPlace Express
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Configuring Meetings for Cisco Unified MeetingPlace Express
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Configuring Call-Control Integration for Cisco Unified MeetingPlace Express
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Importing Data into Cisco Unified MeetingPlace Express
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Running Reports and Exporting Data From Cisco Unified MeetingPlace Express
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Configuring Security Features for Cisco Unified MeetingPlace Express
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Managing Certificates for Cisco Unified MeetingPlace Express
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Customizing the Cisco Unified MeetingPlace Express User Interface
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Maintaining the Cisco Unified MeetingPlace Express System
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Configuring E-Mail Notifications for Cisco Unified MeetingPlace Express
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Troubleshooting Cisco Unified MeetingPlace Express
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Administration Center Page References for Cisco Unified MeetingPlace Express
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About Integration of Cisco Unified MeetingPlace Express with Cisco Unified Personal Communicator
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Feedback
Table Of Contents
Configuring Meetings for Cisco Unified MeetingPlace Express
About Zero-Port Voice Meetings
Required Configurations for Zero-Port Voice Meetings
Required Configurations for Continuous Meetings
About Reservationless Meetings
Port Availability Considerations for Reservationless Meetings
Required Configurations for Reservationless Meeting
Optional Configurations for Reservationless Meeting
About the Required Voice-Conferencing Licenses
Required Configuration for Reserving Voice Ports
About the Required Web-Conferencing Licenses
Required Configuration for Reserving Web Ports
Recommended Port Configurations
Configuring Direct Meeting Dial-In
Displaying Meeting Times Using a 12- or 24-Hour Clock
Voice Activity Detection Support
Configuring Meetings for Cisco Unified MeetingPlace Express
Revised: May 1, 2006, OL-6664-04
The following topics describe available meeting types and how to configure meeting parameters:
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About Reservationless Meetings
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About Scheduled Meetings
Scheduled meetings are meetings that profiled users can schedule to begin immediately or sometime in the future.
Unlike reservationless meetings, a scheduled meeting gives the scheduler control over meeting details, including the parameters described in Table 4-1. For a complete list of available meeting parameters, see the User Guide for Cisco Unified MeetingPlace Express Release 1.1. System administrators, in turn, have control over which parameters can be specified by meeting schedulers.
Table 4-1 Sample List of Scheduled Meeting Parameters
Meeting subject
Appears in e-mail notifications and in the Meeting Details and Find Meeting pages of the end-user web interface.
Meeting ID1
Uniquely identifies the meeting.
Meeting date, time, duration, and frequency
Reserves ports and the meeting ID for the specified times.
Number of participants1
Reserves the specified number of ports.
Meeting password
Requires participants to enter the password to join the meeting.
Billing code1
Identifies the department or group to bill for the meeting.
Who can attend1
Enables the restriction of meeting participants to profiled users.
Entry and exit announcements1
Plays a beep, a beep and recorded name, or silence when a user joins or leaves the meeting.
1 This parameter may be disabled, limited to specific users, or limited to certain values by system administrators.
Specific types of scheduled meetings are described in the following topics:
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Related Topics
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About Immediate Meetings
An immediate meeting starts right after the user schedules it. Immediate meetings are used when reservationless meetings are not enabled on the system, or by meeting schedulers who are restricted from owning reservationless meetings. Any user who can schedule meetings can start immediate meetings.
Immediate meetings are also used by schedulers who want more flexibility and control of the meeting parameters than they would have with reservationless meeting. For example, schedulers of immediate meetings may limit who can join the meeting, choose the Meeting ID, send e-mail notifications, and decide whether or not to publicly list the meeting in the end-user web interface. Such control is not available for reservationless meetings.
For more information, see the User Guide for Cisco Unified MeetingPlace Express Release 1.1.
Related Topics
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About Zero-Port Voice Meetings
The following special characteristics apply to zero-port voice meetings:
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Related Topics
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Required Configurations for Zero-Port Voice Meetings
Table 4-2 lists the user profile fields that must be configured before the associated users can schedule zero-port voice meetings.
Table 4-2 Required Zero-Port Voice Meeting Configurations
Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsHost web meetings with
(user group)or
Host web meetings with
(user profile)Participant list only (no licenses required)
Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsReserve voice licenses when setting up meetings
(user group)or
Reserve voice licenses when setting up meetings
(user profile)No
Related Topics
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About Web-Only Meetings
Web-only meetings can be scheduled in the following situations:
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Related Topics
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About Recurring Meetings
A recurring meeting is a scheduled meeting where a daily, weekly, or monthly frequency is selected on the Schedule Meeting end-user web interface. A recurring meeting is held at the same time of day, at a specified frequency.
The following special characteristics apply to recurring meetings:
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While scheduling recurring meetings, the end user specifies a schedule pattern (see Table 4-3).
For more information about recurring meetings, see the User Guide for Cisco Unified MeetingPlace Express.
Related Topics
About Continuous Meetings
A continuous meeting is a scheduled meeting that reserves ports and a meeting ID indefinitely, so that participants may join the meeting at any time on any day. Nevertheless, a continuous meeting is in session only when at least one participant is in the meeting.
Continuous meetings are useful for:
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The following special characteristics apply to continuous meetings:
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Related Topics
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Required Configurations for Continuous Meetings
Table 4-4 shows the user profile field that must be configured before the associated users can schedule continuous meetings.
Table 4-4 Required Continuous Meeting Configurations
Add User Profile or
Edit User Profiles DetailsType of user
(user profile)System Mgr
Related Topics
About Reservationless Meetings
Reservationless meetings begin immediately and without any user-entered meeting details. Reservationless meetings are useful for impromptu meetings, but the meeting owner has far less control of the reservationless meeting parameters than with scheduled immediate meetings.
The following special characteristics apply to reservationless meetings:
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See the following sections for important information about reservationless meetings:
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Reservationless meetings are also described in the User Guide for Cisco Unified MeetingPlace Express.
Related Topics
Port Availability Considerations for Reservationless Meetings
Users may start or join a reservationless meeting only if ports or floater ports are available at that time. For example, suppose that three people decide to hold a voice and full web reservationless meeting at a time when the system has five available voice ports but only two available web ports. All three people can join the voice meeting, but the last person to join cannot enter the full web meeting room until a web port becomes available on the system.
Therefore, before enabling reservationless meetings on your system, make sure that you have installed enough voice and web licenses to meet the following demands:
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Related Topics
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Required Configurations for Reservationless Meeting
Table 4-5 lists the fields that you must configure before users can use and own reservationless meetings.
Table 4-5 Required Reservationless Meeting Configurations
Meeting Configuration
Yes
Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsUse reservationless
(user group)or
Use reservationless
(user profile)Yes1
1 To prevent some or many users from setting up and owning reservationless meetings, set this field to No in their user groups or user profiles.
Related Topics
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Optional Configurations for Reservationless Meeting
Table 4-6 lists the optional fields that enable you to further control the use of reservationless meetings.
Table 4-6 Optional Reservationless Meeting Configurations
Meeting Configuration
Meeting Configuration
Meeting Configuration
Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsPassword required, page B-12
(user group)or
Password required, page B-24
(user profile)Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsUse reservationless, page B-13
(user group)or
Use reservationless, page B-25
(user profile)
Related Topics
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About Ports
Ports are used to connect meeting participants to the Cisco Unified MeetingPlace Express system and are described in the following topics:
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About Voice Ports
Also called an access port, a voice port is used to connect a meeting participant to one or both of the following meeting interfaces:
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For descriptions of the many features that are available to end users during voice-only meetings and voice meetings with lite web meeting rooms, see the User Guide for Cisco Unified MeetingPlace Express Release 1.1.
Voice ports are further described in the following sections:
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Related Topics
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About the Required Voice-Conferencing Licenses
The number of voice ports on a Cisco Unified MeetingPlace Express system is equal to the number of installed voice-conferencing licenses, up to 120 voice ports.
The number of voice ports is also the maximum possible number of the following connections:
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Related Topics
About Voice Floater Ports
Voice floater ports are voice ports that cannot be reserved while scheduling meetings. Instead, floater ports are set aside for unexpected port needs, for example, when users try to take the following actions:
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When any of these events occur, any voice ports that are not reserved or in use at that time can be used as voice floater ports.
Configure the number of voice floater ports in the Floater ports field of the Meeting Configuration page. Remember that configuring voice floater ports reduces the number of ports that are available for scheduling meetings.
Related Topics
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About Voice Overbook Ports
Voice overbook ports enable users to schedule meetings even when there are no voice ports available for scheduling.
If you configure voice overbook ports, then you assume that users who are scheduled to attend meetings do not always attend, leaving their reserved voice ports unused. Once all voice ports are in use, then any more people who try to attend a voice meeting or lite web meeting will not be able to join.
Configure the number of voice overbook ports in the Overbook ports field of the Meeting Configuration page. Remember that configuring voice overbook ports increases the risk of users being unable to attend scheduled meetings.
Related Topics
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Required Configuration for Reserving Voice Ports
Table 4-7 lists the fields that you must configure before users can reserve voice ports while scheduling meetings.
Table 4-7 Required Configuration for Reserving Voice Ports
Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsReserve voice licenses when setting up meetings
(user group)or
Reserve voice licenses when setting up meetings
(user profile)Yes1
1 Changes to this field are applied to each user after the user next logs in to Cisco Unified MeetingPlace Express. Therefore, if a user is logged in when this field is modified, the previous setting applies until the user logs out and logs back in.
Related Topics
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About Web Ports
A web port is used to connect a meeting participant to one of the following web meetings, in which meeting participants can share documents or demonstrate applications:
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The full web meeting room includes the Participant List, Chat, Note, and Share pods. For descriptions of the many features that are available during full web meetings, see the User Guide for Cisco Unified MeetingPlace Express Release 1.1.
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Web meetings that are initiated from within a Cisco Unified Personal Communicator conversation include only the Share pod. For more information, see Appendix A, "About Integration of Cisco Unified MeetingPlace Express with Cisco Unified Personal Communicator."
Web ports are described further in the following sections:
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Related Topics
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About the Required Web-Conferencing Licenses
The number of web ports on a Cisco Unified MeetingPlace Express system is equal to the number of installed web-conferencing licenses, up to 120 web ports. The number of web ports is also the maximum possible number of simultaneous web connections to the full web meeting room.
For more information about licenses, see the "About Licenses" section on page 13-8.
Related Topics
About Web Floater Ports
Web floater ports are web ports that cannot be reserved while scheduling meetings. Instead, floater ports are for unexpected port needs, for example:
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When any of these events occur, any web ports that are not reserved or in use at that time can be used as web floater ports.
Configure the number of web floater ports in the Web floater ports field of the Meeting Configuration page. Remember that configuring web floater ports reduces the number of web ports that are available for scheduling meetings.
Related Topics
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About Web Overbook Ports
Web overbook ports enable users to schedule meetings even when there are no web ports available for scheduling.
If you configure web overbook ports, then you assume that users who are scheduled to attend meetings do not always attend, leaving their reserved web ports unused. Once all web ports are in use, then any more people who try to attend a full web meeting will not be able to join.
Configure the number of web overbook ports in the Web overbook ports field of the Meeting Configuration page. Remember that configuring web overbook ports increases the risk of users being unable to attend scheduled meetings.
Related Topics
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Required Configuration for Reserving Web Ports
Table 4-8 lists the fields that you must configure before users can reserve web ports while scheduling meetings.
Note
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Table 4-8 Required Configuration for Reserving Voice Ports
Add User Group or
Edit User Groups Detailsor
Add User Profile or
Edit User Profiles DetailsHost web meetings with
(user group)or
Host web meetings with
(user profile)Full meeting room (licenses required)1
1 Changes to this field are applied to each user after the user next logs in to Cisco Unified MeetingPlace Express. Therefore, if a user is logged in when this field is modified, the previous setting applies until the user logs out and logs back in.
Related Topics
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Recommended Port Configurations
Table 4-9 shows the port configuration settings which maximize the port utilization and capacity of the system, depending on how much traffic is used for reservationless meetings. These recommendations apply to both voice ports and web ports.
Table 4-9 uses the following values:
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Table 4-9 Recommended Port Configurations
N x 30%
N x 30%
N x 15%
N x (R + 25%)
N
N
Tips
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Related Topics
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Configuring Meetings
This topic describes how to configure system-wide meeting parameters in Cisco Unified MeetingPlace Express.
Before You Begin
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Procedure
Step 1
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Step 3
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Step 4
Step 5
Step 6
Step 7
Related Topics
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About Direct Meeting Dial-In
Cisco Unified MeetingPlace Express enables the configuration of dialing groups, each of which map a phone number to a specific meeting ID. When a caller dials one of these phone numbers, the system places the caller directly into the voice meeting for that meeting ID. If the meeting does not exist, then the caller is prompted to enter a meeting ID.
Direct meeting dial-in is especially useful for:
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Related Topics
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Configuring Direct Meeting Dial-In
This topic describes how to configure a phone number to directly connect callers to a specific meeting ID. You can create up to twelve such dialing groups.
Prerequisites
Before callers can successfully use a direct meeting dial-in number, you need to configure your call-control device to route calls to that phone number to Cisco Unified MeetingPlace Express. For example, if using Cisco Unified CallManager, then you need to add the direct meeting dial-in number as a route pattern to the Cisco Unified CallManager configuration database.
Restrictions
Dialing groups cannot be deleted, but they can be modified.
Procedure
Step 1
Step 2
Step 3
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b.
c.
Step 4
Step 5
Step 6
Related Topics
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Displaying Meeting Times Using a 12- or 24-Hour Clock
This topic describes how to display meeting times using either a 12-hour clock or a 24-hour clock.
Procedure
Step 1
Step 2
Step 3
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Step 4
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Step 5
Related Topics
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About the Audio Mixer
Cisco Unified MeetingPlace Express includes a software-based audio-conferencing mixer, which combines multiple audio input streams (calls to a meeting) into a single audio stream that is heard by the voice meeting participants. The following sections further describe the mixer:
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Mixed Audio Characteristics
For each voice meeting, the mixer adds only the three loudest call channels (or callers) to the mixed audio. Therefore, callers cannot be heard in the meeting except when they are one of the three loudest callers. Of these three callers, the mixer makes the loudest one more audible than the other two in the mixed audio.
Related Topics
Jitter Buffer Component
When audio data is sent across the network, packets can be delayed. At the sending side, Real-Time Transport Protocol (RTP) packets are sent in a continuous stream with the packets spaced evenly apart. Due to network congestion, improper queuing, or configuration errors, the delay between each packet can vary instead of remaining constant. The variation in the delay of received packets is called jitter.
To minimize the effects of jitter, the audio mixer performs the following functions:
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Related Topics
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Voice Activity Detection Support
The mixer supports bandwidth-saving voice activity detection (VAD). With VAD, RTP packets are sent only when the audio reaches a certain level, such as when a caller talks. When the caller stops talking, a Silence Insertion Descriptor (SID) packet is sent to notify the receiver that a subsequent gap in RTP packets is caused by silence on the call, as opposed to serious network delay. If the last packet in a stream of RTP packets is a SID, then the receiver knows not to count the subsequent gap as jitter and to locally generate and play comfort noise to fill the gap.
Related Topics
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Configuring Audio Parameters
This topic describes how to configure parameters that affect the sound quality that end users experience during meetings.
Procedure
Step 1
Step 2
Step 3
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b.
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Step 4
Step 5
Related Topics
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