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Cisco Show and Share

Release Notes for Cisco Show and Share Release 5.3.7

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Table Of Contents

Release Notes for Cisco Show and Share Release 5.3.7

New and Changed Features

Feature Support and Device Compatibility

Cisco Digital Media Suite Components

Cisco Digital Media Manager

Cisco MXE 3500

Cisco TelePresence Content Server

Client System Requirements

Hardware Compatibility

Limitations and Restrictions

Upgrade Notes

Upgrading to Release 5.3.7

Known Problems (Caveats)

Caveats Resolved in 5.3.7

Open Caveats

Related Documentation


Release Notes for Cisco Show and Share Release 5.3.7


Revised: 11/6/13

This document describes new and changed features, requirements, and known problems for Cisco Show and Share Release 5.3.7.


Note This document supports only Cisco Show and Share Release 5.3 running on appliances that are listed in the "Hardware Compatibility" section.


New and Changed Features

Feature Support and Device Compatibility

Client System Requirements

Hardware Compatibility

Limitations and Restrictions

Upgrade Notes

Upgrading to Release 5.3.7

Known Problems (Caveats)

Related Documentation

New and Changed Features

Web Interface

Administrators can enable the forced login feature for the Cisco Show and Share portal so that anonymous visitors are redirected automatically to the login screen. The forced login feature is only for the portal—not the embedded player, mobile device access, or APIs.

Administrators can customize footer and copyright information for their organizations.

Multiple Live Event users can start and administer, or moderate, a Live Event. Live Event draft preview is not supported when multiple Live Event users log in.

Improved user interface for the Italian language option.

Pulse Keyword and Speaker Identification


Activation This feature requires Cisco MXE 3500 Release 3.3 software with a valid Pulse license, and you must enable the Pulse feature set on the Show and Share appliance.


Video Authors can label guest speakers on a video-by-video basis. Doing so does not add the guest speaker's name to the list of users that are already present within Cisco Show and Share.

Video Authors can now remove incorrect Pulse keywords completely on a video-by-video basis. This action cannot be undone, and doing so does not remove the keywords from the Pulse vocabulary list.

Video Authors can disable Pulse Speakers and Keywords on a video-by-video basis.

Improved color match of speakers with heatmap segments.

Feature Support and Device Compatibility

Cisco Digital Media Suite Components

Cisco Digital Media Manager

Cisco MXE 3500

Cisco TelePresence Content Server

Cisco Digital Media Suite Components

For information about earlier releases, see the Release Notes for Cisco Digital Media Suite 5.3.x at the following URL: http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/dms/release/notes/
d
ms53rn.html

Cisco Digital Media Manager

Cisco Show and Share Release 5.3.7 is compatible with Cisco Digital Media Manager Release 5.3.0 or Release 5.3.6.

Cisco MXE 3500

Table 2 lists compatible Cisco MXE 3500 and Cisco Show and Share versions.

Table 1 Cisco MXE 3500 and Show and Share Compatibility 

Software version
Show and Share 5.2.1
Show and Share 5.2.2
Show and Share 5.2.3
Show and Share 5.3

MXE 3500 3.3

N

N

N

Y


Cisco TelePresence Content Server

Table 2 lists compatible Content Server and Cisco Show and Share versions.

Table 2 Content Server and Show and Share Compatibility 

Software version
Show and Share 5.2.11
Show and Share 5.2.2
Show and Share 5.2.3
Show and Share 5.3

Content Server 5.0

Y

Y

N

N

Content Server 5.1

Y

Y

Y

N

Content Server 5.2

N

N

Y

Y

Content Server 5.3

N

N

Y

Y

1 Content Server recordings with Joined and stacked layouts will not be scaled correctly in the Show and Share Release 5.2.1 media player.


Client System Requirements

Operating System
Supported Browser Version1

Windows

Internet Explorer 7.0, 8.0, and 9.0

Firefox 3.6.6 and 4.0

Linux

Firefox 3.6.6

Mac OS X

Firefox 3.6.6 and 4.0

Safari 4.0 and 5.0

1 Alongside any supported browser, you must have Java Runtime Environment (JRE) 1.6.0 or later installed.


Browser Proxy Support

We DO NOT SUPPORT the use of browser proxies with DMM.

Hardware Compatibility

Cisco Show and Share Release 5.3.7 is supported on the following hardware platforms:

Show and Share UCS C200

Show and Share UCS C210

MCS-7835H3-DMS

WAVE-574

Limitations and Restrictions

When the Mobile Application Access feature is enabled, mobile users can view and upload videos to Cisco Show and Share without logging in. There is no forced authentication for mobile device access.

Upgrade Notes

You can upgrade from Release 5.3 or Release 5.3 MR1 (Patch 1) to Release 5.3.7.


Note Cisco Show and Share Release 5.3 MR1 is not generally available. For caveat information, see the release notes at the following URL: http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/showandshare/
upgrade/53MRUpgradeGuide.html
.


If you are running an earlier release than 5.3, you must upgrade to 5.3 first, and then upgrade to 5.37.

You cannot downgrade from this release. To revert to Cisco Show and Share Release 5.3, you will need to do a fresh installation and restore your data from a backup file.

When you upgrade a failover configuration, you must revert the configuration to standalone, upgrade both pairs, and then re-configure failover. See the failover guide on Cisco.com for information about converting your configuration to standalone mode and configuring failover after the upgrade http://cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/dms/
failover_guide/dmsfailover.html
.

Upgrading to Release 5.3.7

Before You Begin

We recommend backing up your Cisco Show and Share appliance before performing the upgrade. To back up your appliance, see the Administration Guide for Cisco Digital Media Suite 5.3.x Appliances on Cisco.com: http://www.cisco.com/en/US/products/ps6681/prod_maintenance_guides_list.html

Download Cisco Show and Share Release 5.3.7 from Cisco.com. After obtaining the upgrade image, you can either burn the Cisco Show and Share image to DVD or you can stage it on an FTP server for remote access.


Note The upgrade 10 to 15 minutes to complete. During the upgrade, users cannot access the Cisco Show and Share web interface.


Procedure


Step 1 Insert the upgrade disc into the Cisco Show and Share appliance disc drive or stage the image on an FTP, SFTP or HTTP server.

Step 2 Log in as admin to the Appliance Administration Interface (AAI) of the Cisco Show and Share appliance.

Step 3 Choose APPLIANCE_CONTROL and press Enter.

Step 4 Choose SOFTWARE_UPDATE and press Enter.

Step 5 To update using a disc:

a. Choose CD_UPDATE and press Enter.

b. Verify that you have inserted the upgrade disc and press Enter.

Step 6 To update using a remote disc image (.iso file):

a. Choose REMOTE_UPDATE and press Enter.

b. Enter the following information:

For FTP/SFTP servers, enter the server name or IP address and a user account and press Enter. You will be prompted for a password. Enter the password and press Enter.

For HTTP server, enter the URL and press Enter. For example, enter http://hostname/isos/SNS-5.3.7-MR.iso.

Enter the MD5 checksum. For example, enter http://hostname/isos/md5sum-5.3.7.

Step 7 Choose Yes to confirm that you want to upgrade the system. The appliance will be rebooted after upgrade automatically.

Step 8 To verify the update, log back into the AAI interface as admin. The Main Menu shows the installed software version is 5.3.7.


Known Problems (Caveats)

This section contains the following topics:

Caveats Resolved in 5.3.7

Open Caveats

Caveats Resolved in 5.3.7

Table 3 lists the caveats that are resolved in Cisco Show and Share Release 5.3.7. Log in to Bug Toolkit with your Cisco.com account to access caveat information.

Table 3 Resolved Caveats in Cisco Show and Share Release 5.3.7 

Identifier
Description

CSCto81748

Author-Approver workflow not working if author has Publisher role.

CSCtt42408

There is no way to disable Pulse from UI If analytics was processed.

CSCtx43631

Special characters affect Show and Share API tool.

CSCtx69098

Video/slideshow upload via Internet Explorer fails because of Microsoft KB2585542.

CSCty89636

Some users cannot publish their own videos or Author-Approver video.

CSCtz10185

Flash embed script has incomplete quotes for attribute.

CSCtz85020

Disabling MXE 3500 on Show and Share causes UI to be unusable.

CSCtz94858

Deleting deployment location causes Show and Share UI to be unusable.

CSCua12919

Keyword navigational buttons not present in Show and Share 5.3 MR1 (patch).

CSCua12954

Pulse speaker bar is not correctly aligned in fullscreen mode.

CSCua25785

LDAP look up does not work on Show and Share speaker names.

CSCua35620

Little link URL does not work if Show and Share login required.

CSCub46462

Multicast playback affected in Show and Share 5.3 MR1 (patch).

CSCub56168

Show and Share 5.3 MR1 (patch) installation affects WebEx Social/QUAD integration.

CSCuc53830

Sometimes FTP failures occur during large file transfer from Show and Share and MXE 3500.

CSCuc86237

Featured videos are not ordered correctly for more than 10 videos.

CSCud20832

Video stutter seen during playback.

CSCue38890

Using "&" in the category name affects subscribe links.

CSCue54401

Video stutter seen during playback.

CSCuc72289

Show and Share text transcript is not being added to the videos.

CSCuc85940

Show and Share 5.3.1 video player causing videos to loop after 2 seconds.


Open Caveats

Table 4 lists open caveats for Cisco Show and Share Release 5.3.

Table 4 Open Caveats in Cisco Show and Share 5.3 

Identifier
Description

CSCti94360

Show and Share does not delete local media deployed to external server

As noted in the documentation, local copies of media files that are editable by Cisco Show and Share are maintained on the appliance, even if external hosting has been enabled for the file type. These files are needed in case a user wants to go back and edit the media.

Workaround   None. These files can only be deleted by TAC. Once deleted, the associated media will not be editable.

CSCts33571

SNS: Changes in views and rating take long time to get updated

Change in views and ratings are not reflected on the homepage until the video is played again.

Rate a video and go to the Cisco Show and Share main page. The change in the rating is not reflected on the home page, but sorting the video list by rating or number of views puts the video in the correct order. This can make the video appear to be out of order.

Workaround   View the video that had the view or ratings added then the homepage will update with the changes.

CSCud22759

For Show and Share Release 5.3 or later integrated with Cisco MXE 3500 Release 3.3.1 or later, Show and Share WebCam recording is not sent to MXE 3500 for transcoding. The WebCam videos are Flash and, thus, cannot be played on mobile devices.

Workaround   Enable Pulse on Show and Share administration (Administration -> Manage-> Preferences and Settings) to send WebCam generated videos to the MXE 3500. The analytics data will be generated if the MXE 3500 is licensed for analytics.


Related Documentation

Access Cisco Show and Share documentation at this URL:
http://www.cisco.com/en/US/products/ps6682/tsd_products_support_series_home.html