Configuration Guide for Cisco Unified Videoconferencing 5000 MCU Release 7.0
Configuring Interactive Response Messages for the Cisco Unified Videoconferencing 5000 MCU

Table Of Contents

Configuring Interactive Response Messages for the Cisco Unified Videoconferencing 5000 MCU

Setting a Text Overlay Language

How to Manage Audio Messages

Saving All Audio Messages

Uploading Individual Audio Messages

Uploading Audio Messages

Available MCU Messages


Configuring Interactive Response Messages for the Cisco Unified Videoconferencing 5000 MCU


Setting a Text Overlay Language

How to Manage Audio Messages

Setting a Text Overlay Language

Procedure


Step 1 Select Configuration.

Step 2 Select Customization.

Step 3 Locate the Video display messages section.

Step 4 Select the required language.

Set to English by default.

Step 5 Select Apply.


How to Manage Audio Messages

Saving All Audio Messages

Uploading Individual Audio Messages

Uploading Audio Messages

Available MCU Messages

Saving All Audio Messages

You can save all audio messages currently in use on the MCU and download them to your computer in a single zip file.

Procedure


Step 1 Select Configuration.

Step 2 Select Customization.

Step 3 Locate the Audio messages section.

Step 4 Select Save next to the Save messages pack file field to save the zip file containing the audio messages to a specified location on your computer.


Uploading Individual Audio Messages

You can upload individual audio messages from your computer to the MCU.

Files must be in the following formats:

.wav file

G.711 (CCITT)

µ-Law

8-bit

Sampling rate 8 kHz

Mono

Procedure


Step 1 Select Configuration.

Step 2 Select Customization.

Step 3 Locate the Audio messages section.

Step 4 Locate the Message files section.

Step 5 Locate the audio message that you want to save.

Step 6 Select the arrow in the Review column.

Step 7 Select Browse.

Step 8 Navigate to the file that you want to save and select Save.

Step 9 Select Apply.


Uploading Audio Messages

You can upload audio message packs from your computer to the MCU.

Files must be in the following formats:

.wav file

G.711 (CCITT)

µ-Law

8-bit

Sampling rate 8 kHz

Mono

Procedure


Step 1 Select Configuration.

Step 2 Select Customization.

Step 3 Locate the Audio messages section.

Step 4 Locate the Messages pack section.

Step 5 Select Browse in the Update messages pack file field and navigate to the message pack file that you want to upload.

Step 6 Select Open.

Step 7 Select Apply.


Available MCU Messages

Table 6-1 MCU Audio Messages 

Message Name
Recorded Message
Displayed Message
Played for ...
Played when ...

Connected indication

Sound

 

Single participant

a participant first connects to a meeting

Enter meeting PIN

Thank you for attending the meeting. Enter the meeting PIN followed by the pound sign.

Enter PIN code

Single participant

a participant connects to a PIN-protected meeting (played after the Connected indication sound)

Wrong PIN, disconnecting

Incorrect PIN. Disconnecting.

Incorrect PIN code. Disconnecting...

Single participant

a participant tries to join a PIN-protected meeting after entering the wrong PIN three times in a row

Wrong PIN, enter a valid one.

Incorrect PIN. Enter the correct PIN followed by the pound sign.

Incorrect PIN code. Enter PIN code.

Single participant

a participant tries to join a PIN-protected meeting after entering the wrong PIN (less than three times in a row)

First participant in meeting

Thank you for attending the meeting. You are the first participant. Please hold.

 

Single participant

the first participant joins the meeting (after the Connected Indication and the Enter meeting PIN messages)

First participant and moderator

Thank you for attending the meeting. You are the first participant. You have moderation privileges.

 

Single participant

the first participant joined the meeting using the moderator PIN instead of the meeting PIN

New participant joined

Tone

 

All participants

a new participant has joined the meeting

Participant left

Tone

 

All participants

a participant has left the meeting

Success indication

Tone

 

Single participant

a DTMF command has succeeded

Enter party number

To dial out, please dial the number of the party you wish to invite to the meeting, followed by the pound sign.

 

Single participant

you are in invite mode (after dialing *8 via DTMF) and you do not dial any number for a period of time

Error indication

Tone

 

Single participant

a DTMF command has failed

Moderator privileges required

This action requires moderator privileges.

 

Single participant

you perform a DTMF command that requires moderator privileges without first becoming a moderator

Another moderator exists

Another participant is already moderating the meeting.

 

Single participant

you try to become the moderator via DTMF, but there is already another moderator for the meeting

Meeting control menu

To return to the meeting - press pound. To become the moderator - press 1. To mute or unmute your line - press 2. To control the volume of your line - press 3. To show or hide participants' names - press 4.

 

Single participant

you are in DTMF command mode (after dialing * or ** via DTMF) and you do not enter any command for a period of time

Meeting control menu (personal layout disabled)

To return to the meeting - press pound. To become the moderator - press 1. To mute or unmute your line - press 2. To control the volume of your line - press 3.

 

Single participant

you are in DTMF command mode (after dialing * or ** via DTMF) and you do not enter any command for a period of time

Enter moderator PIN

Enter the moderator PIN followed by the pound sign.

 

Single participant

you try to become the moderator via DTMF and a moderator PIN is defined

Moderator menu

To return to the meeting - press pound. To stop moderating - press 1. To mute or unmute your line - press 2. To control the volume of your line - press 3. To show or hide participants' names - press 4. To terminate the meeting - press 5. To change the main video layout - press 6. To block admission to the meeting - press 7. To dial out - press 8. To mute/unmute all lines except yourself - press 9.

 

Single participant

you are in DTMF moderator mode (i.e. after becoming the moderator via DTMF) and you do not enter any command for a period of time

Moderator menu (blocked meeting)

To return to the meeting - press pound. To stop moderating - press 1. To mute or unmute your line - press 2. To control the volume of your line - press 3. To show or hide participants' names - press 4. To terminate the meeting - press 5. To change the main video layout - press 6. To allow admission to the meeting - press 7. To dial out - press 8. To mute/unmute all lines except yourself - press 9.

 

Single participant

you are in DTMF moderator mode (i.e. after becoming the moderator via DTMF) in a meeting whose admission is blocked and you do not enter any command for a period of time

Join sub-conference

You have joined a sub-conference.

 

Single participant

a participant joins a sub-conference

Leave sub-conference

You have left the sub-conference.

 

Single participant

a participant leaves a sub-conference

Join not allowed

For security reasons, please join from the MeetingPlace web conferencing interface. Goodbye.

   

Reserved for Cisco Unified MeetingPlace

No video resources

All video resources are currently in use. Please try again later.

   

Reserved for Cisco Unified MeetingPlace

Meeting terminating

The meeting is about to terminate.

 

All participants

a meeting is about to terminate

Organizer not yet joined

Please wait for the meeting moderator.

 

Single participant

you join a meeting in a waiting room mode before the moderator has joined

Organizer joined, meeting starts

The meeting will now begin.

 

All participants

the moderator joins a meeting in waiting room mode

Organizer left, meeting paused

You have been moved to the waiting room, please wait.

 

All participants

the moderator leaves a meeting in waiting room mode

Organizer back, meeting resumed

The meeting will now resume.

 

All participants

the moderator returns to a meeting in waiting room mode

Wrong moderator PIN

You have entered an incorrect moderator PIN.

 

Single participant

you have entered the wrong moderator PIN

You are the moderator

You are now the moderator.

 

Single participant

you have become the moderator of the meeting via DTMF

Muted

Muted

 

Single participant

you mute yourself via DTMF

Unmuted

Unmuted

 

Single participant

you unmute yourself via DTMF

Volume control menu

To decrease the volume, press zero. To increase, press one.

 

Single participant

you are in volume control mode (after dialing *3 via DTMF) and you do not enter any command for a period of time

Meeting admission blocked

Admission to the meeting is now blocked.

 

Single participant

you block admission to the meeting via DTMF

Meeting admission allowed

Admission to the meeting is now allowed.

 

Single participant

you allow admission to the meeting via DTMF

Dialing

Dialing.

 

Single participant

you invite a participant via DTMF

Invalid input

Invalid input.

 

Single participant

you press an invalid key during a DTMF command

Stopped moderating

You are no longer the meeting moderator.

 

Single participant

you have stopped moderating the meeting via DTMF

Change layout menu

Change layout. Please enter the number of participants to be seen on the screen or press zero for automatic layout.

 

Single participant

you are in change layout mode (after dialing *6 via DTMF) and you do not enter any command for a period of time

Mute/Unmute All menu

To mute all participants except yourself, press zero. To un-mute all participants, press 1.  

 

Single participant

you are in mute/unmute all mode (after dialing *9 via DTMF) and you do not enter any command for a period of time

All muted

All participants are now muted.

 

Single participant

you mute all participants via DTMF

All unmuted

All participants are now unmuted.

 

Single participant

you unmute all participants via DTMF

Silent

       

Meeting selection

Thank you for calling. To create a new meeting or join by ID, press nine. To select a meeting from the list, press the entry number.

 

Single participant

you dial the MCU Auto Attendant (with video)

Enter meeting ID

Enter the meeting ID followed by the pound sign.

Enter meeting ID

Single participant

you choose to create or join a meeting by ID during an Auto Attendant session, or when you dial the MCU Auto Attendant with audio only

Invalid meeting ID

You have entered an incorrect meeting ID.

The meeting ID is invalid.

Single participant

you enter an invalid meeting ID during an Auto Attendant session

Create meeting PIN

To create a PIN code to protect this meeting, enter a PIN code followed by the pound sign. Enter only the pound sign if you do not want PIN protection.

Creating a new meeting

Enter PIN code (optional)

Single participant

you choose to create a new meeting during an Auto Attendant session

Create meeting failed

Failed to create a meeting.

Failed to create a meeting -[reason].

To join an existing meeting enter meeting ID

Reason is one of:

No resources

Not allowed

Other

When the reason is "other", no reason is displayed.

Single participant

during Auto Attendant session, when meeting creation fails. Possible reasons:

No resources—MCU is out of resources

Not allowed—MCU is configured to disallow meeting creation by dial-in.

Create meeting - invalid PIN code

You have entered an invalid PIN. Enter a valid PIN using digits only followed by the pound sign.

The PIN code is invalid.

Enter valid PIN code.

Single participant

during Auto Attendant session, when creating a new meeting and entering an invalid meeting PIN code (PIN code should be digits only)

Failed to connect to the meeting

Failed to connect to the meeting. Disconnecting.

Failed to connect to the meeting -[reason].

Reason is one of:

No endpoint support

Other

When the reason is "other", no reason is displayed.

Single participant

during Auto Attendant session, after user has selected a meeting, when the transfer to the selected meeting fails

Invalid meeting ID - try again

You have entered an incorrect meeting ID. Please enter your meeting ID followed by the pound sign.

 

Single participant

during Auto Attendant session, after user has entered an invalid meeting ID

Create meeting failed - reenter meeting

Failed to create a meeting. To join an existing meeting, enter your meeting ID followed by the pound sign.

 

Single participant

during Auto Attendant session, after meeting creation has failed (audio only caller)

Meeting ends in 10 min

The meeting is about to end in less than ten minutes.

     

Meeting ends in 5 min

The meeting is about to end in less than five minutes.

     

Meeting ends in 2 min

The meeting is about to end in less than two minutes.

     

Meeting end in 1 min

The meeting is about to end in less than one minute.

     

Disconnecting

Disconnecting

     

No Input from user

I did not hear your entry.

     

No video resources, connected as audio only

You are connected with audio only due to resource limitations. Please contact your system administrator if needed.

   

there are no video resources and the participant connected using audio only

Termination due to failure

The meeting is about to terminate due to a temporary failure. Please redial the meeting ID and report the incident to your system administrator.

     

Meeting extended automatically

The meeting has been automatically extended.

     

Meeting extended by moderator

The meeting has been extended by the moderator.

     

Please hold

Thank you, please hold.