Table Of Contents
Configuring Advanced Maintenance Settings for the Cisco Unified Videoconferencing 5000 MCU
Backing Up Your Cisco Unified Videoconferencing 5000 MCU Configuration
Restoring Your Cisco Unified Videoconferencing 5000 MCU Configuration
Restoring Factory Default Settings
How to Work with Advanced Commands for the Cisco Unified Videoconferencing 5000 MCU
Viewing Available Advanced Commands
Modifying Advanced Commands
Sending Advanced Commands
How to Manage Cisco Unified Videoconferencing 5000 MCU Software
Upgrading Cisco Unified Videoconferencing 5000 MCU Software
Restoring a Previous Software Version
Restarting the Cisco Unified Videoconferencing 5000 MCU
Contacting Customer Support
Configuring Advanced Maintenance Settings for the Cisco Unified Videoconferencing 5000 MCU
•
Backing Up Your Cisco Unified Videoconferencing 5000 MCU Configuration
•Restoring Your Cisco Unified Videoconferencing 5000 MCU Configuration
•Restoring Factory Default Settings
•How to Work with Advanced Commands for the Cisco Unified Videoconferencing 5000 MCU
•How to Manage Cisco Unified Videoconferencing 5000 MCU Software
•Restarting the Cisco Unified Videoconferencing 5000 MCU
•Contacting Customer Support
Backing Up Your Cisco Unified Videoconferencing 5000 MCU Configuration
You can save MCU configuration settings to a file and then export this file to a storage device on your network. You can use the saved configuration file to restore the settings to the current MCU or to configure a similar MCU.
The exported file is a .zip file that includes a .val file and a .xml file.
Procedure
Step 1 Select the 
icon.
Step 2 Select Backup configuration.
Step 3 Save the configuration settings file to your chosen location.
The .zip extension is automatically appended to the file name.
Restoring Your Cisco Unified Videoconferencing 5000 MCU Configuration
You can import the settings of a saved MCU configuration file from a storage device on your network. You can use the saved configuration file to restore the settings to the current MCU or to configure another MCU.
The imported file is a .zip file that includes a .val file and a .xml file.
Procedure
Step 1 Select the icon.
Step 2 Select Restore configuration.
Step 3 Select Browse.
Step 4 Navigate to and select the configuration file you want to import.
The file must have an .ini extension.
Step 5 Select Restore.
Step 6 Select Continue to upload the new configuration settings.
The restore procedure causes all current configuration to be permanently lost.
The system shuts down for a few minutes and then restarts automatically.
All active conferences are disconnected.
Step 7 Select OK to complete the restore procedure.
Restoring Factory Default Settings
Procedure
Step 1 Select the icon.
Step 2 Select Restore factory defaults.
Step 3 Select Continue to upload the new configuration settings, or select Cancel to abort the restore procedure.
The restore procedure causes all current configuration to be permanently lost.
The system shuts down for a few minutes and then restarts automatically.
All active conferences are disconnected.
Step 4 Select OK to complete the restore procedure.
How to Work with Advanced Commands for the Cisco Unified Videoconferencing 5000 MCU
You can send text-based commands used for the enhanced control of the MCU.
Note We recommend that only advanced users or users who have consulted with Cisco Customer Support perform actions involving advanced commands.
•Viewing Available Advanced Commands
•Modifying Advanced Commands
•Sending Advanced Commands
Viewing Available Advanced Commands
Table 9-1 lists all available advanced commands.
Procedure
Step 1 Select the icon.
Step 2 Select Advanced parameters.
Table 9-1 List of Available Advanced Commands
Command
|
String
|
Description
|
Parameters
|
Default
|
H323 RAS port number
|
h323rasport
|
Sets the H.323 RAS port number.
|
|
1719
|
H323 SIG port number
|
h323sigport
|
Sets the H.323 Signaling port number.
|
|
1720
|
Registration mode
|
h323gkregmode
|
|
|
|
SIP support video fast update
|
sipsupportvfu
|
|
disable
enable
|
Enabled
|
Minimal new speaker interval
|
minnewspeakerinterval
|
Sets the minimum length of time (in milliseconds) an attendee must wait before becoming the active speaker.
|
|
3000
|
Enable DTMF conference control
|
dtmfconferencecontrolenable
|
|
disable
enable
|
Enabled
|
Register conference ID
|
mcuregisterconfname
|
Registers conference ID (on the Gatekeeper or SIP server).
|
disable
enable
|
Enabled
|
Participants join conference policy
|
mcujoinpolicy
|
|
All
Invite Only
|
All
|
External conference policy authorization
|
externalconferenceauthorization
|
|
None
Notify
Authorize
|
None
|
Unit location
|
boardlocation
|
Indicates where the unit is physically located.
|
String
|
None
|
SNMP read password
|
snmpreadpassword
|
SNMP read community
|
String
|
RVGET2
|
SNMP write password
|
snmpwritepassword
|
SNMP write community
|
String
|
RVSET2
|
H.323 status show
|
h323statusshow
|
Prints a snapshot of H.323 stack-related information.
|
|
|
H.323 stack show
|
h323stackshow
|
Enables H.323 stack prints.
|
|
H.323 stack printing is disabled by default.
|
H.323 stack hide
|
h323stackhide
|
Disables H.323 stack prints.
|
|
SIP status show
|
sipstatusshow
|
Prints a snapshot of SIP stack-related information.
|
|
|
SIP stack show
|
sipstackshow
|
Enables SIP stack prints.
|
|
SIP stack printing is disabled by default.
|
SIP stack hide
|
sipstackhide
|
Disables SIP stack prints.
|
|
H.239 Live Mode
|
h239livemode
|
|
disable
enable
|
Enabled
|
H.239 Duo Video
|
h239duovideo
|
|
disable
enable
|
Disabled
|
Unit Notify Level
|
notifylevel
|
Sets the MCU log notify level filter
|
Fatal—MCU cannot continue to provide service (unrecoverable error).
Error—User functionality problem (for example, call connect failure or no resources available).
Warning—User functionality problem but the MCU can continue to provide service.
Info—Status prints for Customer Support use.
Advanced—Like Info but more detailed.
Debug 1 through Debug 4—Debug levels.
|
Debug 3
|
Waiting Room Indication Timeout
|
setwaitingroomindtimeout
|
Indicates the length of time (in milliseconds) between waiting room announcements.
|
|
|
Display Cascaded Endpoint Name
|
cascadedisplayendpointname
|
When enabled, the text overlay on the subframe from the slave conference is the endpoint name.
|
disable
enable
|
Enabled
|
Handle DTMF After Notification
|
handledtmfafternotification
|
Instructs the MCU to send DTMF signals to an external server and other specified destinations.
|
no—MCU sends DTMF signals to the external server only.
yes—MCU sends DTMF signals to the external server and to the destination set by the DTMF forwarding advanced command.
|
|
DTMF Forwarding Target
|
dtmfforwardto
|
Indicates the target of DTMF forwarding.
|
to all—All endpoints in the conference.
to gateways—To gateways only.
to none—DTMF is disabled.
|
None
|
DTMF Detection Before Authentication
|
dtmfalwaysopen
|
|
disable
enable
|
Enabled
|
CS Logging
|
cslog
|
Display Customer Support-relevant logs.
|
start
stop
status
|
|
Modifying Advanced Commands
Procedure
Step 1 Select the icon.
Step 2 Select Advanced parameters.
Step 3 Select the arrow in the Review column for the advanced command that you want to modify.
Step 4 Modify the value for the parameter in the Value field.
Step 5 Select Apply.
Sending Advanced Commands
Procedure
Step 1 Select the icon.
Step 2 Select Advanced parameters.
Step 3 Locate the CLI section and select More.
Step 4 Enter a command in the Command field.
Step 5 Enter a parameter value for the command (where applicable) in the Parameter field.
Step 6 Enter a value for the parameter (where applicable) in the Value field.
Step 7 Select Execute.
How to Manage Cisco Unified Videoconferencing 5000 MCU Software
•Upgrading Cisco Unified Videoconferencing 5000 MCU Software
•Restoring a Previous Software Version
Upgrading Cisco Unified Videoconferencing 5000 MCU Software
Procedure
Step 1 Select the icon.
Step 2 Select Update software.
Step 3 Select Browse and navigate to required MCU upgrade package.
Step 4 Select Update.
The system shuts down for a few minutes and then restarts automatically.
All active conferences are disconnected.
Step 5 Select Continue.
Step 6 As soon as the update process has finished, the MCU reboots and reloads with the new software version.
Restoring a Previous Software Version
Procedure
Step 1 Select the icon.
Step 2 Select Update software.
Step 3 Select Roll back.
The system shuts down for a few minutes and then restarts automatically.
All active conferences are disconnected.
Step 4 Select Continue.
Step 5 As soon as the update process has finished, the MCU reboots and reloads with the new software version.
Restarting the Cisco Unified Videoconferencing 5000 MCU
Procedure
Step 1 Select the icon.
Step 2 Select Restart unit.
The system shuts down for a few minutes and then restarts automatically.
All conferences are disconnected.
Step 3 Select Continue.
Contacting Customer Support
Procedure
Step 1 Select the icon.
Step 2 Select Contact Customer Support.
The Contacting Customer Support window displays the Customer Support contact details.
Step 3 (Optional) Select Create to create a snapshot file of bundled logs and configuration files which you can send to Cisco Customer Support for debugging purposes.
The snapshot file contains the last 24 hours of MCU activity and is approximately 10 MB in size. The snapshot file contains the following information about the MCU system:
•Inventory file
•Configuration files
•Log files for the previous 24 hours
•All initialization log files
•All exception log files
Events and alarms logs
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