Table Of Contents

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - R - S - T - U - V - W -

Index

A

activation 6-17, B-6

status B-7

Activation Code 6-15, B-7

ActiveUpdate 2-7

proxy settings 5-3

server 8-8

administrator

e-mail address 6-2

maximum notifications/hour 6-2

notifications B-6

password 8-5, B-4

approved senders 3-9

B

Base License 1-2, 1-12, B-7

blocked senders 3-10

C

Cisco ASDM/Trend Micro GUI access 2-7

Cisco TAC

contacting 8-30

clock setup 2-1

collecting logs B-16

command line interface

installing via B-1

components

manual update 5-2

scheduled update 5-2

updating 5-1

view version and build B-9

component status 2-4

compressed file handling 3-2, 4-2

configuration

backup 6-11

export 6-12

import 6-12

reset via CLI B-18

confirming the installation B-8

connection settings 6-1

content filtering 3-10

enabling 3-10, 3-12

D

Damage Cleanup Services D-1

date/time settings B-6

view B-9

DCS D-1

default mail scanning settings 3-1

defaults

restore factory B-12

default values 1-9

default Web and FTP scanning settings 4-2

device

reimaging B-1

disclaimer 3-8

displaying system information B-14

DNS lookup 2-7

documentation 1-4

E

EICAR test virus 2-3

e-mail notifications 3-5

Email Reputation 3-11

Exiting the Setup Wizard B-18

F

failover 6-13

checklist 6-13

notification when peer is down 6-14

synchronize with peer 6-13

false positive

troubleshooting 8-9

features and benefits of Trend Micro for Cisco CSC SSM 1-2

file blocking 4-5

by file name extension 4-6

by group type 4-6

G

glossary 1-4

grayware

defined 4-4

detecting 3-4

H

HyperTerminal B-2

I

incoming/outgoing SMTP mail 3-2

incoming domain B-6

incoming mail domain 3-8

inline notifications 3-5

installation

confirmation B-8

handling failure at stages of 8-4

steps 8-1

IntelliScan 3-3

IntelliTrap 3-3

IP address

pinging B-17

J

Joke Programs 8-29

K

Knowledge Base 1-4, 8-29

L

large file handling 4-2

large files 4-3, 8-12

license

informational links 6-17

renewing the license 6-17

license expiration date 6-15

license feature table 1-12

local list 4-7

logging in without going through ASDM 8-14

logs 5-6

collecting B-16

M

management console

default view 8-15

timeout 8-14

management port 2-7

access control B-17

console access settings B-17

manual update 5-2

MARS D-12

message filter 3-1

message filtering 3-8

message size 3-10

N

navigation panel 1-7

network settings B-5

view or modify B-9

notifications

content-filtering violations 3-11

file blocking 4-6

for SMTP/POP3 events 3-5

modifying 3-6

types of 3-5

URL blocking 4-8

using tokens in 3-6

O

online help 1-10

contents 1-11

context-sensitive 1-4

general help 1-4

index 1-11

links in 1-11

popup blocking 1-11

search feature 1-11

P

packet capture 8-7

packet traces

collecting B-16

password B-4

change B-11

recovery 8-5

reset B-10

Password-reset policy

modify B-11

pattern file

troubleshooting 8-8

phishing

example of 4-7

Phishing Encyclopedia 8-29

ping IP B-17

Plus License 1-2, 1-12, B-7

popup blocking 1-11

product activation 6-17

product upgrade 6-14

proxy settings for ActiveUpdate 5-3

R

reimaging

CSC SSM B-1

reimaging or recovery of CSC module 8-8

risk ratings 8-30

root account B-13

S

Safe Computing Guide 8-30

Save button 1-9

Scams and Hoaxes 8-29

Scan by specified file extensions 4-2

scanning

testing with EICAR 2-3

verify it is operating 2-2

scheduled update 5-2

seats 6-15

Security Information Center 8-29

service status

restart B-10

view B-10

view or modify B-10

setup wizard 1-2

exiting B-18

SOCKS4 5-3

spam

troubleshooting 8-9

spam filtering

enabling in SMTP and POP3 3-9

spyware

detecting 3-4

Spyware/Grayware advisories 8-29

spyware/grayware detection

enabling for SMTP and POP3 3-4

stamp

spam identifier 8-9

valid characters 8-9

Status LED 2-6

flashing 8-14

synchronization

auto-synchronization feature 6-14

with peer 6-13

Syslog 2-7

syslog 5-4

enabling 5-4

server configuration 5-4

settings 5-4

viewing from ASDM 5-4

syslog messages

list A-1

system information

view B-14

T

tab behavior 1-8

terminal session B-2

test files 8-30

tld 3-8

TLS, using 3-9

tooltips 1-10

TrendLabs 8-30

troubleshooting

activation 8-4

Active Directory 8-21

AD/LDAP searching 8-26

cannot create spam identifier 8-9

cannot log on 8-5

cannot update pattern file 8-8

connectivity issues 8-25

CSC SSM throughput is less than ASA 8-15

delay in HTTP connection 8-6

diagnostic tools 8-16

Domain Controller Agent 8-16

Domain Controller Agent connectivity 8-22

Domain Controller Agent debugging 8-18

Domain Controller Agent installation 8-21

Domain Controller Agent issue solutions 8-23

Domain Controller Agent service 8-21

domain controller auto-detection 8-25

Domain Controller server 8-16

domain controller server connectivity 8-25

downloading large files 8-12

false positives must be zero 8-9

FTP download does not work 8-7

installation 8-1

logging in without going through ASDM 8-14

management console timed out 8-14

recovering a lost password 8-5

restarting scanning service 8-13

spam not being detected 8-8

SSM cannot communicate with ASDM 8-14

Status LED flashing 8-14

summary status and log entries out of sync 8-6

too many false positives 8-9

too much spam 8-9

user/group policy 8-16

user identification 8-21, 8-27

virus detected but not cleaned 8-10

virus scanning not working 8-10

Web site access slow or inaccessible 8-6

troubleshooting tools B-13

U

upload settings

modify B-16

URL blocking 4-7

via local list 4-7

URL filtering 4-9

categories 4-9

rules, exceptions, and time 4-15

URLfiltering 4-8

URL rating lookups 2-7

URLs

Knowledge Base site 1-4, 8-29

Trend Micro Virus Submission Wizard site 8-10

V

Virus Encyclopedia 8-29

Virus Map 8-29

Virus Primer 8-30

W

Webmail scanning 4-5

Webmaster tools 8-30

Weekly Virus Report 8-30

white papers (Trend Micro) 8-30

Windows updates 8-12