Table Of Contents

Glossary

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A

ACL	access control list
ACS	Access Control Server
API	application program interface
AS	application server
ASCII	American Standard Code for Information Interchange

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C

Cisco IOS	Cisco Internetwork Operating System
CLI	command-line interface
CPU	central processing unit
CUOM	Cisco Unified Operations Manager

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G

GUI	graphical user interface

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H

HTTP	Hypertext Transfer Protocol
HTTPS	Hypertext Transfer Protocol Secure

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I

IP	Internet Protocol
IP SLA	IP Service Level Agreement

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J

JTAPI

Java Telephony API

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L

LAN	local area network

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M

MAC	Media Access Control
MSP	Managed Service Provider

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N

N-2-N	none-to-node
NAT	Network Address Translation
NBI	Northbound Interface
NE	network element
NMS	network management system
NOC	Network Operations Center

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O

OS	1. operating system 2. operations system

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P

PDU	protocol data unit
PSTN	public switched telephone network

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Q

QoS	quality of service

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R

RAM	random-access memory
RIP	Routing Information Protocol

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S

SLV	Service Level View
SID	Shared Information/Data Model
SNMP	Simple Network Management Protocol
SQL	Structured Query Language

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T

TCP	Transmission Control Protocol
TCP/IP	Transmission Control Protocol/Internet Protocol

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U

UCSM	Unified Computing System Manager
UI	user interface
URL	Uniform Resource Locator

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V

VLAN	virtual local area network
VoIP	Voice over IP

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W

WAN	wide area network
WAP	Wireless Application Protocol

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X

XML	Extensible Markup Language