User Guide for the Cisco Mobile Wireless Transport Manager 6.1.3
Viewing Administrative Information from the Web Interface

Table Of Contents

Viewing Administrative Information from the Web Interface

Viewing General Tab Details

Viewing MWTM System Information

Viewing System Messages

Viewing Info Messages

Viewing Error Messages

Viewing MWTM User Action Messages

Viewing All Archived MWTM Messages

Viewing Console Log Archived Messages

Viewing System Status Information

Viewing System Status

Viewing System Versions

Viewing System Check

Viewing Connected Clients

Viewing License Information

Viewing Chassis Inventory (7600/SAMI) Report

Viewing System Logs

Viewing the Install Log

Viewing the Console Log

Viewing the Backup Log

Viewing the Command Log

Viewing the Troubleshoot Log

Viewing the Event Automation Log

Viewing the Security Log

Viewing the Install Log

Viewing the Web Access Logs

Viewing the Web Error Logs

Viewing the Report Log

Viewing the ITP Report Timers

Viewing Properties

Viewing System Properties

Viewing Server Properties

Viewing Web Configuration Properties

Viewing Reports Properties

Viewing Trap Forwarding Properties

Viewing SNMP Tab Details

SNMP Editor Buttons

Add SNMP Entry

SNMP Editor Table

Viewing Credentials Tab Details

Device Credentials Editor Buttons

Add a Credential

Global Settings Table

Node Settings Table

Test Credentials for Node Type

Test Credentials for Node

Viewing Discovery Tab Details

Discover Network Buttons

Load File Dialog

Save File Dialog

Discovery Seeds Pane

Seed Nodes File: No File panel

Seed Details panel

Discovery Settings Pane

Viewing User Management Tab Details

User Management Buttons

Add New User

Add New User

User Management Table

Update user window


Viewing Administrative Information from the Web Interface


To access the Administrative page of the MWTM web interface, click Administrative in the navigation tree in the left pane. The right pane displays the following tabs:

General

SNMP

Credentials

Discovery

User Management

This chapter contains:

Viewing General Tab Details

Viewing SNMP Tab Details

Viewing Credentials Tab Details

Viewing Discovery Tab Details

Viewing User Management Tab Details


Note If MWTM User-Based Access is enabled, only users with authentication level 3 (Network Operator) and higher can see all options. Users of all other levels see only the System Information and System Status panes (except License Information and Chassis Inventory (7600/SAMI) Report).


Viewing General Tab Details

The MWTM web interface General tab provides access to MWTM system information, including messages, logs, status, and properties. To view the General tab information, click Administrative in the navigation tree and then click General tab in the right pane. This tab displays the information indicated in the following table.

Pane
GUI Elements
Description
Reference

System Information

README

CHANGES

(ITP only) ITP OS README

(IPRAN only) IP-RAN OS README

(mSEF, CSG1 only)
Content Service Gateway 1 (CSG1) OS README

(mSEF, CSG2 only)
Content Service Gateway 2 (CSG2) OS README

(mSEF, GGSN only)
Gateway GPRS Service Node (GGSN) OS README

(mSEF, HA only)
Home Agent (HA) OS README

(mSEF, BWG only) Broadband Wireless Gateway (BWG) OS README

(mSEF, PDSN only)

Packet data Serving Node (PDSN) OS README

(mSEF, PDNGW only)

Packet Data Network Gateway (PDNGW) OS README

(mSEF, SGW only)

Serving Gateway (SGW) OS README

(mSEF, PCRF only)

Policy and Charging Rules Function (PCRF) OS README

Export Reports README

MWTM Supported SNMP MIBs

README.txt file

Major new changes for the release

MWTM-OS-Info-ITP file

MWTM-OS-Info-IPRAN file

MWTM-OS-Info-CSG1 file

MWTM-OS-Info-CSG2 file

MWTM-OS-Info-GGSN file

MWTM-OS-Info-HA file

MWTM-OS-Info-BWG file

MWTM-OS-Info-PDSN file

MWTM-OS-Info-PDNGW file

MWTM-OS-Info-SGW file

MWTM-OS-Info-PCRF file

Lists of MIBs, which may include:

(IPRAN only)
RAN MIBs

(ITP only)
ITP MIBs

(mSEF only)
CSG1 MIBs

(mSEF only)
CSG2 MIBs

(mSEF only)
GGSN MIBs

(mSEF only)
BWG MIBs

(mSEF only)
HA MIBs

(PDNGW only)

PDNGW MIBs

(SGW only)

SGW MIBs

(PDSN only)

PDSN MIBs

(PCRF only)

PCRF MIBs

Common MIBs

For details, see Viewing MWTM System Information.

System Messages

Info Messages

Error Messages

User Actions

Message Archives

Console Log Archives

Shows tabular information about different types of system messages.

For details, see Viewing System Messages.

System Status

System Status

System Versions

System Check

Connected Clients

License Information

Chassis Inventory (7600/SAMI) Report

Shows the output of these system commands:

mwtm status

mwtm version

sgmCheckSystemLog.txt

mwtm who

mwtm licenseinfo

mwtm chassisinventory

For details, see Viewing System Status Information.

System Logs

Install Log

Console Log

Backup Log

Command Log

Troubleshoot Log

Event Automation Log

Security Log

Web Access Log

Web Error Log

Report Log

ITP Report Timers

Shows the contents of these system logs:

sgmConsoleLog.txt

mwtmBackupLog.txt

sgmCommandLog.txt

sgmTroubleshootLog.txt

eventAutomationLog.txt

sgmSecurityLog.txt

cisco_sgmsvr_install.log

access_log

error_log

sgmReportLog.txt

For details, see Viewing System Logs.

Properties

System

Server

WebConfig

Reports

Trap Forwarding

Shows the contents of these system property files:

System.properties

Server.properties

WebConfig.properties

Reports.properties

TrapForwarder.properties

For details, see Viewing System Properties.


The General tab displays the following:

Viewing MWTM System Information

Viewing System Messages

Viewing System Status Information

Viewing System Logs

Viewing Properties

Viewing MWTM System Information

Depending upon which type(s) of network you are managing, you can view the following MWTM system information from the MWTM web interface by clicking Administrative in the navigation tree in the left pane and then clicking General tab in the right pane:

README—Shows the contents of the /opt/CSCOsgm/install/README.txt file. This file provides a brief overview of the system requirements and the tasks that are necessary to install this software release.

To access the MWTM README page, choose README from the Administrative page.

CHANGES—Lists the major new features for the release.

(ITP only) ITP OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-ITP file. This file contains a list of the supported OS software images for:

ITP nodes

GTT encoding scheme

MLR address table configuration

GTT accounting statistics reports

Route table and GTT table deployment

MSU rates

ITP provisioning

To access the MWTM ITP OS README page, choose ITP OS README from the Administrative page.

(IPRAN only) IPRAN OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-IPRAN file. This file contains a list of the supported OS software images for:

MWR nodes

ONS nodes

RAN SVC cards

To access the MWTM IPRAN OS README page, choose IPRAN OS README from the Administrative page.

(mSEF, CSG1 only) CSG1 OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-CSG file. This file contains a list of the supported OS software images for CSG1.

To access the MWTM CSG1 OS README page, choose CSG1 OS README from the Administrative page.

(mSEF, CSG2 only) CSG2 OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-CSG2 file. This file contains a list of the supported OS software images for CSG2.

To access the MWTM CSG2 OS README page, choose CSG2 OS README from the Administrative page.

(mSEF, GGSN only) GGSN OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-GGSN file. This file contains a list of the supported OS software images for GGSN.

To access the MWTM GGSN OS README page, choose GGSN OS README from the Administrative page.

(mSEF, HA only) HA OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-HA file. This file contains a list of the supported OS software images for HA.

To access the MWTM HA OS README page, choose HA OS README from the Administrative page.

(mSEF, PDSN only) PDSN OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-PDSN file. This file contains a list of the supported OS software images for PDSN.

(mSEF, PDSN only) PDNGW OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-PDNGW file. This file contains a list of the supported OS software images for PDNGW.

(mSEF, SGW only) SGW OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-SGW file. This file contains a list of the supported OS software images for SGW.

(mSEF, PCRF only) PCRF OS README—Shows the contents of the /opt/CSCOsgm/install/MWTM-OS-Info-PCRF file. This file contains a list of the supported OS software images for PCRF.

Export Reports README—Shows the contents of the /opt/CSCOsgm/install/README-ExportReports.txt file. This file contains a list of the formats for the export files.

(mSEF, BWG only) BWG OS README—Shows the contents of the /opt/CSCOsgm/install/
MWTM-OS-Info-BWG
file. This file contains a list of the supported OS software images for BWG.

To access the MWTM BWG OS README page, choose BWG OS README from the Administrative page.

MWTM Supported SNMP MIBs—Shows a list of the MIBs (categorized by product type) on the server to which you are connected, and which is currently running the MWTM.

Each MIB appears in a list as a clickable link. You can open or download the contents of the MIB by clicking the MIB name. See Appendix F, "MIB Reference," for a complete list and high-level description of each supported MIB.

To access the MIBs page, choose MIBs from the Administrative page of the MWTM web interface.

Viewing System Messages

You can view the following MWTM system messages from the MWTM web interface by clicking Administrative in the navigation tree in the left pane and then clicking General tab in the right pane:


Note These messages are related to the MWTM system itself, not to your network.


Viewing Info Messages

Viewing Error Messages

Viewing MWTM User Action Messages

Viewing All Archived MWTM Messages

Viewing Console Log Archived Messages

Viewing Info Messages

You can view info messages by clicking Administrative > General > Info Messages, or Info from the web page menu bar, if visible.

The System Messages: Last number Info Messages page shows informational messages in the MWTM system log. These messages can be useful when diagnosing and correcting MWTM operational problems.

The Last Info Messages table contains:

Column
Description

Period
(in heading)

Collection period of the table, such as Since Server Restart.

Timestamp
(in heading)

Date and time the MWTM last updated the information on the page.

Row

Unique number identifying each entry in the table. You cannot edit this field.

Time

Date and time the message was logged.

To sort the messages by time, click the Time heading.

Source

Source for the message, with the format process.host.id, where:

process is the process that logged the message.

host is the hostname of the process that logged the message.

id is an MWTM ID that uniquely identifies the process that logged the message; or in the event that two or more clients are running on the same node, connected to the same MWTM server.

Task

Task, or thread, that logged the message.

Message

Text of the message.

To sort the messages alphabetically by message text, click the Message heading.


Viewing Error Messages

The System Messages: Last number Error Messages page shows error messages stored in the MWTM system log. These messages can be useful when diagnosing and correcting MWTM operational problems.

To access this page, click:

Administrative > General > Error Messages.

Error from the web page menu bar, if visible.

The Last Error Messages table contains:

Column
Description

Period
(in heading)

Collection period of the table, such as Since Server Restart.

Timestamp
(in heading)

Date and time the MWTM last updated the information on the page.

Row

Unique number identifying each entry in the table. You cannot edit this field.

Time

Date and time the message was logged.

To sort the messages by time, click the Time heading.

Source

Source for the message, with the format process.host.id, where:

process is the process that logged the message.

host is the hostname of the process that logged the message.

id is an MWTM ID that uniquely identifies the process that logged the message; or in the event that two or more clients are running on the same node, connected to the same MWTM server.

Task

Task, or thread, that logged the message.

Message

Text of the message.

To sort the messages alphabetically by message text, click the Message heading.


Viewing MWTM User Action Messages

The System Messages: Last number Action Messages page shows user action messages stored in the MWTM system log. These messages can be useful when diagnosing and correcting MWTM operational problems, and when monitoring audit trails of user actions.

To access this page, use one of these procedures. Click:

Administrative > General > User Actions.

Action from the web page menu bar, if visible.

The MWTM shows the System Messages: Last number Action Messages page. The System Messages: Last number Action Messages page has these sections:

Last Action Messages Menu

Last Action Messages Table

Last Action Messages Menu

By default, the MWTM shows action messages of all classes on the System Messages: Last number Action Messages page. However, the MWTM provides menu options that enable you to display only messages of a specific class on the page.

The Last Action Messages menu contains:

Column
Description

Create

Opens the System Messages: Last number Action: specified web page:

Create—Opens the Create Messages web page, showing only Create action messages.

Delete—Opens the Delete Messages web page, showing only Delete action messages.

Discover—Opens the Discover Messages web page, showing only Discover action messages.

Edit—Opens the Edit Messages web page, showing only Edit action messages.

Ignore—Opens the Ignore Messages web page, showing only Ignore action messages.

OverWrite—Opens the OverWrite Messages web page, showing only OverWrite action messages.

Poll—Opens the Poll Messages web page, showing only Poll action messages.

Purge—Opens the Purge Messages web page, showing only Purge action messages.

LogInOut—Opens the LogInOut Messages web page, showing only Log in and Log out action messages.

All—Opens a web page that shows all action messages.

LaunchTerminal—Opens a web page showing all Launch Terminal messages.

Provision—Opens a web page that shows all provisioning messages.

Delete

Discover

Edit

Ignore

OverWrite

Poll

Purge

LogInOut

All

LaunchTerminal

Provision


Last Action Messages Table

The Last Action Messages table contains:

Column
Description

Period
(in heading)

Collection period of the table, such as Since Server Restart.

Timestamp
(in heading)

Date and time the information on the page was last updated by the MWTM.

Row

Unique number identifying each entry in the table. You cannot edit this field.

Time

Date and time the message was logged.

To sort the messages by time, click the Time heading.

Class

Class of the message. Possible classes are:

Create—Creation event, such as the creation of a seed file.

Delete—Deletion event, such as the deletion of an object or file.

Discover—Discovery event, such as Discovery beginning.

Edit—Edit event. A user has edited an object.

Ignore—Ignore event. A user has flagged a link or linkset as Ignored.

Login—Login event. A user has logged in to the MWTM.

LoginDisable—LoginDisable event. The MWTM has disabled a user's User-Based Access authentication as a result of too many failed attempts to log in to the MWTM.

LoginFail—LoginFail event. An attempt by a user to log in to the MWTM has failed.

Logout—Logout event. A user has logged out of the MWTM.

OverWrite—OverWrite event. An existing file, such as a seed file or route file, has been overwritten.

Poll—Poll event, such as an SNMP poll.

Purge—Purge event. A user has requested Discovery with Delete Existing Data chosen, and the MWTM has deleted the existing MWTM database.

To sort the messages by class, click the Class heading.

Message

Text of the message.

To sort the messages alphabetically by message text, click the Message heading.


Viewing All Archived MWTM Messages

The System Message Archives: All Messages page shows all archived messages in the MWTM system logs, including:

error

informational

trace

debug

dump

messages

SNMP

To access the System Message Archives: All Messages page, use one of these options. Click:

Administrative > General > Message Archives.

Archives from the web page menu bar, if visible.

On the System Message Archives: All Messages page, messages are archived by timestamp. Each archived file contains all MWTM system messages for a single session for the server to which you are connected, and which is currently running the MWTM server. (If you restart the server, the MWTM creates a new file.)

To view archived messages, click a timestamp. The System Messages Archive: Last number All Messages page appears, which shows all messages that were in the system log at the specified timestamp.


Note You might observe an entry labeled messageLog-old among a list of files that have timestamps in the filenames. A daily cron job creates the files with the timestamps. The cron job, which runs at midnight, searches through the messageLog.txt and messageLog-old.txt files for all entries from the past day. The messageLog-old.txt file exists only if the size of messageLog.txt exceeds the limit set by the mwtm logsize command. The MWTM lists the contents of messageLog-old.txt because it could contain important data from the day the message log file rolled over.


The Last All Messages table contains this information (without column headers):

Description
Information

Index

Message number that the MWTM assigns to the message.

Time

Date and time the message was logged.

Type

Type of message. Possible types are:

Action

Debug

Dump

Error

Info

SNMP

Trace

Source

Source for the message, with the format process.host.id, where:

process is the process that logged the message.

host is the hostname of the process that logged the message.

id is an MWTM ID that uniquely identifies the process that logged the message; or, in the event that two or more clients are running on the same node, connected to the same MWTM server.

Task

Task, or thread, that logged the message.

Message

Text of the message.


Viewing Console Log Archived Messages

The System Console Archives: All Messages page shows all archived system console messages.

To access the System Console Archives: All Messages page, choose Administrative > General > Console Log Archives.

On the System Console Archives: All Messages page, messages are archived by timestamp. Each archived file contains all MWTM system console messages for a single session for the server to which you are connected, and which is currently running the MWTM server. (If you restart the server, the MWTM creates a new file).

To view these archived messages, click a timestamp. The Console Archive: Last number All Messages page appears, which shows all the console messages that were in the system log at the specified timestamp.

Viewing System Status Information

You can view the MWTM system status information from the MWTM web interface by clicking Administrative in the navigation tree in the left pane and then clicking General tab in the right pane:

Viewing System Status

Viewing System Versions

Viewing System Check

Viewing Connected Clients

Viewing License Information

Viewing Chassis Inventory (7600/SAMI) Report

Viewing System Status

To access system status information, choose Administrative > General > System Status (the MWTM might take a few seconds to display this page). This page shows the status of all MWTM servers, local clients, and processes.

Viewing System Versions

To access version information, choose Administrative > General > System Versions (the MWTM might take a few seconds to display this page). This page shows version information for all MWTM servers, clients, and processes.

Viewing System Check

To access system information, choose Administrative > General > System Check. MWTM displays the output from the following command:

/opt/CSCOsgm/logs/sgmCheckSystemLog.txt

Viewing Connected Clients

To access connected client information, choose Administrative > General > Connected Clients. This page lists all MWTM clients that are currently connected to the MWTM server. It also lists all Solaris and Linux users that are logged in to the MWTM server.

Viewing License Information

To access license information and to verify license compliance, choose Administrative > General > License Information.

MWTM displays the output from the following command:

/opt/CSCOsgm/bin/mwtm licenseinfo

When you select Administrative > License Information, MWTM displays the number of devices and cards that are managed by the MWTM software. For example, for an mSEF network, MWTM displays the number of 7600, 7300, and 7200 devices in addition to the number of SAMI cards. For ITP networks, MWTM displays the number of 7600, including the number of different types of cards on the 7600 device, 7300, 7200, and 2800 devices.

Viewing Chassis Inventory (7600/SAMI) Report

To access chassis inventory (7600/SAMI) report information, choose Administrative > General > Chassis Inventory (7600/SAMI) Report.

MWTM displays the output from the following command:

/opt/CSCOsgm/bin/ mwtm chassisinventory

Viewing System Logs

You can view the MWTM system logs information from the MWTM web interface by clicking Administrative in the navigation tree in the left pane and then clicking General tab in the right pane:

Viewing the Install Log

Viewing the Console Log

Viewing the Backup Log

Viewing the Command Log

Viewing the Troubleshoot Log

Viewing the Event Automation Log

Viewing the Security Log

Viewing the Install Log

Viewing the Web Access Logs

Viewing the Web Error Logs

Viewing the Report Log

Viewing the ITP Report Timers

Viewing the Install Log

The Install Log shows the contents of the MWTM installation log file for the server to which you are connected, and which is currently running the MWTM.

To access the Install Log, choose Administrative > General > Install Log. You can also view the Console Log with the mwtm installlog command.

Viewing the Console Log

The Console Log shows the contents of the MWTM system console log file for the server to which you are connected, and which is currently running the MWTM. The console log file contains unexpected error and warning messages from the MWTM server, such as those that might occur if the MWTM server cannot start. It also provides a history of start-up messages for server processes and the time each message appeared.

To access the Console Log, choose Administrative > General > Console Log. You can also view the Console Log with the mwtm console command.

Viewing the Backup Log

The Backup Log shows the contents of the MWTM backup log file for the server to which you are connected, and which is currently running the MWTM.

The default path and filename for the backup log file is /opt/CSCOsgm/logs/mwtmBackupLog.txt. If you installed the MWTM in a directory other than /opt, then the backup log file is in that directory.

To access the Backup Log, choose Administrative > General > Backup Log. You can also view the Backup Log with the mwtm backuplog command.

Viewing the Command Log

The Command Log shows the contents of the MWTM system command log file for the server to which you are connected, and which is currently running the MWTM server. The system command log lists all mwtm commands that have been entered for the MWTM server, the time each command was entered, and the user who entered the command.

To access the Command Log, choose Administrative > General > Command Log. You can also view the Command Log with the mwtm cmdlog command.

The MWTM Command Log page appears. The Command Log table contains:

Column
Description

Timestamp

Date and time the command was logged.

To sort the messages by time, click the Timestamp heading.

User Name

User who entered the command.

To sort the commands by user, click the User heading.

Command

Text of the command.

To sort the messages alphabetically by command text, click the Command heading.


Viewing the Troubleshoot Log

The Troubleshoot Log shows the contents of the MWTM troubleshoot log file for the server to which you are connected, and which is currently running the MWTM server.


Note By default, the Troubleshoot logging is disabled. To enable this log, execute mwtm tshootlog action command.


The default path and filename for the troubleshoot log file is /opt/CSCOsgm/logs/sgmTroubleshootLog.txt. If you installed the MWTM in a directory other than /opt, then the troubleshoot log file is in that directory.

To access the Troubleshoot Log page, choose Administrative > General > Troubleshoot Log. You can also view the Troubleshoot Log page using the mwtm tshootlog command.

The Troubleshoot Log table contains these columns:

Column
Description

Timestamp

Time of command execution.

Client IP Address or User Name

User who executed the command.

Node

Node on which the command is executed.

Feature

Personality of the device.

Category

Category of the command.

Command Name

Name of the command.

Command

The actual command from execution.


Viewing the Event Automation Log

The Event Automation Log shows the contents of the system event automation log file for the server to which you are connected, and which is currently running the MWTM server. The system event automation log lists all messages that event automation scripts generate.

The default path and filename for the system event automation log file is /opt/CSCOsgm/logs/eventAutomationLog.txt. If you installed the MWTM in a directory other than /opt, then the system event automation log file is in that directory.

To access the Event Automation Log, choose Administrative > General > Event Automation Log. You can also view the Event Automation Log with the mwtm eventautolog command.

Related Topic

Changing the Way the MWTM Processes Events, page 9-23.

Viewing the Security Log

The Security Log shows the contents of the MWTM system security log file for the server to which you are connected, and which is currently running the MWTM server. The system security log lists:

All security events that have occurred for the MWTM server

The time each event occurred

The user and command that triggered the event

The text of any associated message

The default path and filename for the system security log file is /opt/CSCOsgm/logs/sgmSecurityLog.txt. If you installed the MWTM in a directory other than /opt, then the system security log file is in that directory.

To access the Security Log, choose Administrative > General > Security Log. You can also view the Security Log with the mwtm seclog command.

The Last Security Entries table contains these columns:

Column
Description

Timestamp

Date and time the security event occurred.

To sort the entries by time, click the Time heading.

User

User who triggered the security event.

To sort the entries by user, click the User heading.

Message

Text of the security event message.

To sort the entries alphabetically by message text, click the Message heading.

Command

Text of the command that triggered the security event.

To sort the entries alphabetically by command text, click the Command heading.


Viewing the Install Log

The Install Log shows the contents of the MWTM system installation log. The installation log contains messages and other information recorded during installation, which can be useful when troubleshooting problems. The Install Log also records the installer's selections (for example, whether the installer chose to configure the MWTM to receive SNMP traps).

The default path and filename for the install log file is /opt/CSCOsgm/install/cisco_sgmsvr_install.log. If you installed the MWTM in a directory other than /opt, then the install log file is in that directory.

To access the Install Log, choose Administrative > General > Install Log. You can also view the Install Log with the mwtm installlog command.

Viewing the Web Access Logs

The Web Access Logs page shows a list of web access log files for the server to which you are connected, and which is currently running the MWTM server. The web access log lists all system web access messages that have been logged for the MWTM server, providing an audit trail of all access to the MWTM server through the MWTM web interface.

The default path and filename for the web access log file is /opt/CSCOsgm/apache/logs/access_log. If you installed the MWTM in a directory other than /opt, then the web access log file is in that directory.

To access the Web Access Logs page, choose Administrative > General > Web Access Logs. You can also view the Web Access Logs page using the mwtm webaccesslog command.

Viewing the Web Error Logs

The Web Error Logs page shows a list of web error log files for the server to which you are connected, and which is currently running the MWTM server. The web server error log lists all system web error messages that have been logged for the MWTM web server. You can use the web error log to troubleshoot the source of problems that users may have encountered while navigating the MWTM web interface.

The default path and filename for the web error log file is /opt/CSCOsgm/apache/logs/error_log. If you installed the MWTM in a directory other than /opt, then the web error log file is in that directory.

To access the Web Error Logs page, choose Administrative > General > Web Error Logs. You can also view the Web Error Logs page using the mwtm weberrorlog command.

Viewing the Report Log

The Report Log shows the message log for ITP reports for the server to which you are connected, and which is currently running the MWTM server. You can view this log to determine the beginning and finish times for report generation. The log also records errors that occurred during report generation (for example, server connection errors).

The default path and filename for the report log file is /opt/CSCOsgm/logs/sgmReportLog.txt. If you installed the MWTM in a directory other than /opt, then the report log file is in that directory.

To access the Report Log, choose Administrative > General > Report Log. You can also view the Report Log with the mwtm replog command.

Viewing the ITP Report Timers

To access the ITP Report Timers, choose Administrative > General > ITP Report Timers. This link is displayed only if the ITP personality is enabled.

The ITP Report Timers displays the output of the following command:

/opt/CSCOsgm/bin/mwtm statrep timer

The output displays the timer file for MWTM ITP network statistics reports. The timer file is useful for identifying how much time the MWTM spends gathering report data and generating reports.

Viewing Properties

Property files for the MWTM are in the /opt/CSCOsgm/properties directory. You can view the MWTM properties from the MWTM web interface by clicking Administrative in the navigation tree in the left pane and then clicking General tab in the right pane:

Viewing System Properties

Viewing Server Properties

Viewing Web Configuration Properties

Viewing Reports Properties

Viewing Trap Forwarding Properties

Viewing System Properties

To access the System Properties file, choose Administrative > General > System in the Properties pane. The MWTM shows the contents of the /opt/CSCOsgm/properties/System.properties file.

The System Properties file contains MWTM server and client properties that control various MWTM configuration parameters.

You can change some of the system properties using MWTM commands:

To change this system property
Use this MWTM command

ATBLDIR

mwtm atbldir, page B-100

AUTO_SYNC_CONFIG

mwtm autosyncconfig, page B-101

BACKUP_RMIPORT

mwtm secondaryserver, page B-60

BACKUP_SERVER

BACKUP_WEBPORT

BACKUPDAYS

mwtm backupdays, page B-10

BADLOGIN_TRIES_ALARM

mwtm badloginalarm, page B-12

BADLOGIN_TRIES_DISABLE

mwtm badlogindisable, page B-12

CHART_MAX_WINDOW

mwtm chartwindow, page B-15

CONSOLE_ARCHIVE_DIR_MAX_SIZE

mwtm archivedirsize, page B-8

CONSOLE_LOG_MAX_SIZE

mwtm consolelogsize, page B-21

CSV_FIELD_DELIMITER

mwtm collectstats, page B-20

CSV_STRING_DELIMITER

CW2K_SERVER

mwtm cwsetup, page B-22

CW2K_WEB_PORT

CW2K_SECURE_WEB_PORT

GTTDIR

mwtm gttdir, page B-109

JSP_PORT

mwtm jspport, page B-39

LOGAGE

mwtm msglogage, page B-48

LOGDIR

mwtm msglogdir, page B-48

LOGSIZE

mwtm logsize, page B-42

LOGTIMEMODE

mwtm logtimemode, page B-43

LOG_TROUBLESHOOTING

mwtm tshootlog, page B-89

MANAGE_BWG

mwtm manage, page B-44

MANAGE_CSG1

MANAGE_CSG2

MANAGE_GGSN

MANAGE_HA

MANAGE_ITP

MANAGE_RAN-O

PERSISTENCEDIR

mwtm datadir, page B-23

PROMPT_CREDS

mwtm logincreds, page B-42

REQUIRE_ARCHIVE_COMMENTS

mwtm deploycomments, page B-105

ROUTEDIR

mwtm routedir, page B-123

SBACKUPDIR

mwtm backupdir, page B-11

SERVER_NAME

mwtm servername, page B-62

SNMPCONFFILE

mwtm snmpconf, page B-64

SSL_ENABLE

mwtm ssl, page B-74

TFTP_ATBLPATH

mwtm atbldir, page B-100

TFTP_GTTPATH

mwtm gttdir, page B-109

TFTP_ROUTEPATH

mwtm routedir, page B-123

TRAP_LIST_ENABLE

mwtm trapsetup, page B-88

TRAP_PORT

USE_TERMINAL_PROXY

mwtm termproxy, page B-85

VCS_REPOSITORY_DIR

mwtm archivedir, page B-99

WEB_PORT

mwtm webport, page B-94

WEB_BROWSER

mwtm browserpath, page B-13


For these system properties, you can view related documentation:

System Property
Related Documentation

CLIENT_PORT

Configuring Port Numbers and Parameters, page H-5

DATASERVER_PORT

LOGINSERVER_PORT

RMIREGISTRY_PORT

MAX_CHART_SERIES

Displaying Backhaul Performance Statistics, page 11-28


Viewing Server Properties

To access the Server Properties file, choose Administrative > General > Server in the Properties pane. The MWTM shows the contents of the /opt/CSCOsgm/properties/Server.properties file.

The Server Properties file contains various properties that control the MWTM server.

You can use MWTM commands to change these server properties:

To change this server property
Use this MWTM command

DEMAND_POLLER_TIMELIMIT

mwtm pollertimeout, page B-51

SNMP_MAX_ROWS

mwtm snmpwalk, page B-71

UNKNOWN_AGING_TIMEOUT

mwtm unknownage, page B-89


To change poller parameters in the Server Properties file, see the "Changing MWTM Server Poller Settings" section on page 4-2.

Viewing Web Configuration Properties

To access the Web Configuration Properties file, choose Administrative > General > WebConfig in the Properties pane. The MWTM shows the contents of the /opt/CSCOsgm/properties/
WebConfig.properties
file.

The Web Configuration Properties file contains properties that control the configuration of the MWTM web interface. For example:

MAX_ASCII_ROWS      = 6000
MAX_HTML_ROWS       = 100

# The selectable page sizes start at MIN_SELECTABLE_PAGE_SIZE and doubles until
# the MAX_SELECTABLE_PAGE_SIZE value is reached
# (e.g. 25, 50, 100, 200, 400, 800)
MIN_SELECTABLE_PAGE_SIZE = 25
MAX_SELECTABLE_PAGE_SIZE = 800
LOG_UPDATE_INTERVAL = 300
WEB_UTIL            = percent
WEB_NAMES           = display
MAX_EV_HIST         = 15000

You can use the MWTM to change the web configuration properties:

Web Configuration Property
Changing Default Setting

LOG_UPDATE_INTERVAL

To control how often, in seconds, the MWTM updates certain web output, use the mwtm weblogupdate command. The valid range is 1 second to an unlimited number of seconds. The default value is 300 seconds (5 minutes).

MAX_ASCII_ROWS

To set the maximum number of rows for MWTM ASCII web output, such as displays of detailed debugging information, use the mwtm maxasciirows command. The valid range is 1 row to an unlimited number of rows. The default value is 6,000 rows.

MAX_EV_HIST

To set the maximum number of rows for MWTM to search in the event history logs, use the mwtm maxevhist command. The event history logs are the current and archived MWTM network status logs for status change and SNMP trap messages. The MWTM sends the results of the search to the web browser, where the results are further limited by the setting of the mwtm maxhtmlrows command. The valid range is 1 row to an unlimited number of rows. The default value is 15,000 rows.

MAX_HTML_ROWS

To set the maximum number of rows for MWTM HTML web output, such as displays of statistics reports, status change messages, or SNMP trap messages, use the mwtm maxhtmlrows command. This lets you select a page size (if you have not explicitly chosen a page size). Once you select a page size from any page, the MWTM remembers your preference until you delete your browser cookies. The default value is 100 rows.

MIN_SELECTABLE_PAGE_SIZE

This setting determines the minimum page size for the user to select from the Page Size drop-down menu. The page size values start with the MIN_SELECTABLE_PAGE_SIZE and double until they reach the MAX_SELECTABLE_PAGE_SIZE.

MAX_SELECTABLE_
PAGE_SIZE

This setting determines the maximum page size for the user to select from the Page Size drop-down menu. The page size values start with the MIN_SELECTABLE_PAGE_SIZE and double until they reach the MAX_SELECTABLE_PAGE_SIZE.

WEB_NAMES

To specify whether the MWTM should show real DNS names or display names in web pages, enter the mwtm webnames command. To show:

The real DNS names of nodes, as discovered by the MWTM, enter mwtm webnames real.

Display names, enter mwtm webnames display. Display names are new names that you specify for nodes. This is the default setting. For more information about display names, see the "Editing Properties" section on page 7-37.

WEB_UTIL

To specify whether the MWTM should display send and receive as percentages or in Erlangs in web pages, enter the mwtm who command. To show:

as a percentage, enter mwtm webutil percent. This is the default setting.

Display in Erlangs (E), enter mwtm webutil erlangs.

See Displaying RAN-O Statistics, page 11-27 and Displaying Error Statistics, page 11-30 for more information.

See Chapter 13, "Managing Reports" for more information on send and receive for linksets and links.


Each of the web configuration commands requires you to be logged in as the root user, as described in the "Becoming the Root User (Server Only)" section on page 3-2, or as a superuser, as described in the "Specifying a Super User (Server Only)" section on page 2-19.

Related Topic

PDSN Reports, page 13-138.

Viewing Reports Properties

To access the Reports Properties file, choose Administrative > General > Reports in the Properties pane. The MWTM shows the contents of the /opt/CSCOsgm/properties/Reports.properties file.

The Reports Properties file contains properties that control various aspects of the reports that are available in the MWTM web interface.

You can use MWTM commands to change these reports properties:

To change this server property
Use this MWTM command

ACC_REPORTS

mwtm accstats, page B-97

DSMR_REPORTS

 

GGSN_REPORTS

mwtm ggsnstats, page B-127

GTT_REPORTS

mwtm gttstats, page B-111

LINK_REPORTS

mwtm linkstats, page B-112

MLR_REPORTS

mwtm mlrstats, page B-115

MSU_REPORTS

mwtm statreps, page B-76

Q752_REPORTS

mwtm q752stats, page B-121

RAN_REPORTS

mwtm statreps, page B-76

RPT_15MIN_AGE

mwtm rep15minage, page B-54

RPT_CUSTOM_AGE

mwtm repcustage, page B-122

RPT_DAILY_AGE

mwtm repdailyage, page B-55

RPT_HOURLY_AGE

mwtm rephourlyage, page B-56

RPT_RAN_AGE

mwtm statreps, page B-76

RPT_IPLINKS

mwtm statreps, page B-76

RPT_MONTHLY_AGE

mwtm repmonthlyage, page B-57

RPT_NULLCAPS

mwtm statreps, page B-76

RPT_UTILRATIO

mwtm statreps, page B-76

RPT_SERVRATIO

mwtm statreps, page B-76

RPT_TIMEMODE

mwtm statreps, page B-76

STATS_REPORTS

mwtm statreps, page B-76

XUA_REPORTS

mwtm xuastats, page B-125


Viewing Trap Forwarding Properties

To access the Trap Forwarding Properties file, choose Administrative > General > TrapForwarding in the Properties. The MWTM shows the contents of the /opt/CSCOsgm/properties/TrapForwarder.properties file.

The Trap Forwarder Properties file contains a list of the destination addresses for the trap forwarder. Enter each destination address on its own line and use this format:

SERVERxx=destination_IP_address[:port_number]

The port_number parameter is optional.

Viewing SNMP Tab Details

The MWTM web interface SNMP tab provides access to SNMP (Simple Network Management Protocol) Editor to edit the SNMP settings. To view the SNMP tab information, click Administrative in the navigation tree and then click SNMP tab in the right pane. The SNMP tab contains:

SNMP Editor Buttons

SNMP Editor Table

SNMP Editor Buttons

The SNMP tab contains the following buttons:

Button
Description

Add a new SNMP entry

Adds the new SNMP settings to the MWTM database. It opens Add SNMP Entry window.

To add a new node or range of nodes, enter the SNMP information in the appropriate fields of the Add SNMP Entry window and click OK. The new SNMP settings are added to the MWTM database and are displayed in the SNMP Editor table in the right pane.

Click Cancel to close the Add SNMP Entry window.

Click Help to display the online help for the window.

Save All SNMP entries

Saves all the SNMP entries added.

Reload SNMP entries from the server

Reloads all the SNMP entries from the server.


Add SNMP Entry

The Add SNMP Entry window contains the following fields:

Field or Button
Description

IP Address Range or Hostname

IP address or DNS name of a node or range of nodes. An asterisk (*) indicates a wildcard value.

Read Community

SNMP community name used by the node for read access to the information maintained by the SNMP agent on the node.

Timeout (secs)

Time, in seconds, the MWTM waits for a response from the node.

Retries

Number of times the MWTM attempts to connect to the node.

Poll Interval (mins)

Time, in minutes, between polls for the node.

OK

Applies the new SNMP settings to the MWTM database.

Cancel

Closes the Add SNMP Entry window without applying any changes.

Help

Shows online help for the current window.


SNMP Editor Table

The SNMP Editor table contains:

Column
Description

IP Address Range or Hostname

IP address or DNS name of a node or range of nodes. An asterisk (*) indicates a wildcard value.

Read Community

SNMP community name used by the node for read access to the information maintained by the SNMP agent on the node.

Timeout (secs)

Time, in seconds, the MWTM waits for a response from the node.

Retries

Number of times the MWTM attempts to connect to the node.

Poll Interval (mins)

Time, in minutes, between polls for the node.

Action

Delete—Deletes the entries in the corresponding row.


Viewing Credentials Tab Details

The MWTM web interface Credentials tab provides access to Device Credentials Editor to edit the credential details for the nodes. To view the Credentials tab information, click Administrative in the navigation tree and then click Credentials tab in the right pane. The Credentials tab contains:

Device Credentials Editor Buttons

Global Settings Table

Node Settings Table

Device Credentials Editor Buttons

The Credentials tab contains the following buttons:

Button
Description

Add a new credential for a node

Adds new credentials to a specified node. It opens Add a Credential window.

To add a new credential, enter the credential information in the appropriate fields of the Add a Credential window and click OK. The new credentials are added to the MWTM database and are displayed in the Global Settings table in the right pane.

Click Cancel to close the Add a Credential window.

Click Help to display the online help for the window.

Save All Credentials

Saves all the new credentials added.

Reload credentials from the server

Reloads all the credentials from the server.


Add a Credential

The Add a Credential window contains the following fields:

Field or Button
Description

Node

Name of the node.

User Name

Login username.

Password

Login password.

Enable User Name

Login enable username.

Enable Password

Login enable password.

Protocol

Choose the protocol to use when connecting to the node, either SSH or Telnet.

Note The key size on the node must be configured to a minimum of 768 bits and a maximum of 2048 bits.

OK

Adds the new credential information to the MWTM database.

Cancel

Closes the current window without saving the changes.

Help

Displays the online help for the window.


Global Settings Table

The Global Settings table contains:

Column
Description

Node Type

Type of node.

User Name

Login username.

Password

Login password.

Enable User Name

Login enable username.

Enable Password

Login enable password.

Connection Protocol

Choose the protocol to use when connecting to the node, either SSH or Telnet.

Note The key size on the node must be configured to a minimum of 768 bits and a maximum of 2048 bits.

Action

This column contains the following buttons:

Test the Credentials—You can test the credentials you have configured on the corresponding node or the default credentials against a selected node type. This opens Test Credentials for Node Type window. An error message is displayed, if there are no nodes in data model to test.

Clear the Row—Clears the entries in the corresponding row. The entries are cleared from the user interface.


Node Settings Table

The Node Settings table contains:

Column
Description

Node

Type of node.

User Name

Login username.

Password

Login password.

Enable User Name

Login enable username.

Enable Password

Login enable password.

Connection Protocol

Choose the protocol to use when connecting to the node, either SSH or Telnet.

Note The key size on the node must be configured to a minimum of 768 bits and a maximum of 2048 bits.

Action

Test the Credentials—You can test the credentials you have configured on the corresponding node. This opens Test Credentials for Node window.

Clear the Row—Clears the entries in the corresponding row. The entries are cleared in the user interface alone.


Test Credentials for Node Type

The Test Credentials for Node Type window contains:

Select a Node Pane

The Select a Node pane contains a drop-down menu which lists all the nodes of the corresponding Node Type.

Logging Information Pane

The Logging Information pane displays the logging information about the node that you selected from the Select a Node drop-down menu. The information for the selected node is displayed after clicking OK button in the window.

Test Credentials for Node Type Buttons

The Test Credentials for Node Type contains the following buttons:

Button
Description

OK

Tests the credentials you have configured on the corresponding node or the default credentials against a selected node type.

Close

Closes the current window.

Help

Displays the online help for the window.


Test Credentials for Node

The Test Credentials for Node window contains:

Logging Information Pane

The Logging Information pane displays the logging information about the node. a timeout error is displayed if the credential information is not present for the corresponding node.

Test Credentials for Node Buttons

The Test Credentials for Node contains the following buttons:

Button
Description

Close

Closes the current window.

Help

Displays the online help for the window.


Viewing Discovery Tab Details

The MWTM web interface Discovery tab allows you to discover the network. To view the Discovery tab information, click Administrative in the navigation tree and then click Discovery tab in the right pane. The Discovery tab contains:

Discover Network Buttons

Discovery Seeds Pane

Discovery Settings Pane

See Discovering Your Network, page 3-4 for more information on Discovery feature.

Discover Network Buttons

The Discover Network pane contains the following buttons:

Button
Description

Load Seeds

Opens Load File Dialog window, enabling you to load a seed file into the MWTM.

Save Seeds

Saves the changes you have made to the chosen seed file.

Save As

Opens the Save File Dialog, using which you can save the updated seed file with a new name, or overwrite an existing seed file.

Discover Network

Begins discovering the network.

Click Discover Network to begin Discovery.

If you have not defined at least one seed node in the Seed Settings tab, the MWTM prompts you to do so.

When Discovery begins:

The Discover Network button changes to Stop Discovery.

The Discovery In Progress message appears in the title bar of all MWTM client windows.

Discovery progresses in bursts. You might see a number of updates, followed by a pause, followed by more updates. The information that MWTM windows displays is not fully updated until Discovery is complete.

By default, Discovery times out after 600 seconds (10 minutes). To change the Discovery timeout, change the value of the DISCOVERY_TIMELIMIT entry in the Server.properties file:

If you installed the MWTM in the default directory, /opt, then the location of the Server.properties file is /opt/CSCOsgm/properties/Server.properties.

If you installed the MWTM in a different directory, then the Server.properties file resides in that directory.

Because the MWTM is an asynchronous system, with the MWTM server contacting clients one at a time, and because clients might run at different speeds, the information that MWTM clients display during Discovery might not always be synchronized.

All other MWTM windows (Node, topology, and so on) are also populated with the newly discovered network data.


Load File Dialog

The Load File Dialog window contains:

Field or Button
Description

Seed File List

The Seed File List pane contains:

Go up one Folder—Click this icon to go up one folder in the directory structure.

Type—Icon indicating whether the item in the table is a file or a folder.

Name—Name of the seed file or folder.

Last Modified—Date and time the seed file or folder was last modified.

Size (bytes)—Size of the seed file or folder, in bytes.

Make this my preferred start option

Specifies whether the chosen seed file should be loaded automatically whenever this MWTM client is started or the Discovery dialog box is opened.

By default, this check box is unchecked for all seed files. That is, no seed file is loaded automatically when the MWTM client is started or the Discovery dialog box is opened.

OK

Loads the chosen seed file, saves any changes you made to the list of files, and closes the dialog box.

To load a seed file, double-click it in the list, select it in the list and click OK, or enter the name of the file and click OK.

The MWTM saves any changes you made to the list of files, closes the Load File Dialog: Seed File List dialog box, loads the seed file, and returns to the Discovery dialog box. The MWTM lists all of the seed nodes in the seed file in the Seed Nodes pane, and displays details of the SNMP settings for the seed nodes in the Seed Details pane.

Delete

Deletes the chosen file from the seed file list. The MWTM issues an informational message containing the name and location of the deleted file.

Cancel

Closes the dialog box without loading a seed file or saving any changes to the seed file list.

Help

Displays online help for the dialog box.


See Loading a Seed File, page 3-8 for more information about loading the seed files.

Save File Dialog

The Save File Dialog window contains:

Field or Button
Description

Seed File List

The Seed File List pane contains:

Go up one Folder—Click this icon to go up one folder in the directory structure.

New Folder—Click this icon to create a new folder in the current directory. This action opens the Input dialog box. Enter a folder name and click OK. The new folder appears in the Save File dialog box. Double-click the folder to open it. You can save files in this folder or create another folder at this level.

Type—Icon indicating whether the item in the table is a file or a folder.

Name—Name of the seed file or folder.

Last Modified—Date and time the seed file or folder was last modified.

Size (bytes)—Size of the seed file or folder, in bytes.

Filename

Name by which you want to save the seed file.

If you create a new seed filename, you can use any letters, numbers, or characters in the name that are allowed by your operating system. However, if you include any spaces in the new name, the MWTM converts those spaces to hyphens. For example, the MWTM saves file a b c as a-b-c.

Make this my preferred start option

Specifies whether the chosen seed file should be loaded automatically whenever this MWTM client is started or the Discovery dialog box is opened.

By default, this check box is unchecked for all seed files. That is, no seed file is loaded automatically when the MWTM client is started or the Discovery dialog box is opened.

OK

Saves the seed file and any changes you made to the seed file list and closes the dialog box.

To save the seed file with a new name, you can either save the file with:

A completely new name. Enter the new name and click OK.

An existing name, overwriting an old seed file. Select the name in the list and click OK.

The MWTM:

Saves the seed file with the new name

Saves any changes you made to the list of files

Closes the Save File Dialog: Seed File List dialog

Returns to the Discovery dialog box

Delete

Deletes the chosen file from the seed file list. The MWTM issues an informational message containing the name and location of the deleted file.

Cancel

Closes the dialog box without saving the seed file or saving any changes to the seed file list.

Help

Displays online help for the dialog box.


See Saving a Seed File, page 3-8 for more information on saving the seed files.

Discovery Seeds Pane

The Discovery Seeds pane contains:

Seed Nodes File: No File panel

Seed Details panel

Seed Nodes File: No File panel

The Seed Nodes File: No File panel contains:

Field or Button
Description

IP Address, Address Range, Subnet, CIDR, or DNS Hostname

Address or name of the chosen seed node.

To create a new seed file, enter the name or address of a seed node in this field. Examples of acceptable input include:

IP Address: 1.2.3.4 (see the guidelines for IP addresses in SNMP Configuration Table, page 4-16).

Address Range: 1.2.3.2-15

Subnet, CIDR: 1.2.3.0/24, 1.2.3.0/255.255.255.0

DNS Hostname: mwtm.cisco.com

Add

Adds a new seed node to the MWTM.

Delete

Deletes the chosen seed node. A confirmation dialog is displayed before deleting the seed node.


Seed Details panel

The Seed Details panel contains:

Field
Description

IP Address Range or Hostname

IP address or DNS name of a node or range of nodes. An asterisk (*) indicates a wildcard value.

Read Community

SNMP community name used by the node for read access to the information maintained by the SNMP agent on the node.

Timeout (secs)

Time, in seconds, the MWTM waits for a response from the node.

Retries

Number of times the MWTM attempts to connect to the node.

Poll Interval (mins)

Time, in minutes, between polls for the node.


Discovery Settings Pane

The Discovery Settings pane contains:

Field
Description

Entire Network

Check box used to specify the extent of the network discovery:

To discover the entire network, check this check box. This is called recursive discovery, and it is the default setting.

With this check box checked, the MWTM discovers all seed nodes and attempts to manage them; then attempts to discover and manage all nodes that are adjacent to those seed nodes (unless the nodes are connected by serial links only); then attempts to discover and manage all nodes that are adjacent to those nodes; and so on, until the Max Hops limit is reached.

To rediscover only seed nodes, uncheck this check box. This is called nonrecursive discovery.

With this check box unchecked, the MWTM discovers all seed nodes and attempts to manage them, then labels all nodes that are adjacent to those seed nodes as Unmanaged.

Note When the user unchecks this option, the Max Hops field gets grayed-out.

Max Hops

The maximum number of hops from the seed node to search for other nodes to discover. Default is 3.

Delete Existing Data

Check box used to keep or delete the existing MWTM database when discovering the network:

To keep all existing network data in the MWTM database before rediscovering the network, uncheck this check box. This is the default setting.

To delete all existing network data from the MWTM database before rediscovering the network, check this check box. Choose this option if you know that network elements have been deleted from your network since the last Discovery.

If you discover the network with Delete Existing Data chosen, the MWTM stops any real-time polls that are running and issues appropriate messages.


Viewing User Management Tab Details

The MWTM allows user management through the web interface. User access must be enabled for this feature. A level 5 user must be created during installation or post-installation using the MWTM CLI as root. A web user with user management permissions with MWTM access level five, can add or delete users and modify user passwords and roles/access levels.

To access the User Management, click Administrative in the navigation tree and then click User Management tab in the right pane. This tab displays all users in the system along with the time of their most recent login, their access level, and their account status.

The User Management tab contains:

User Management Buttons

User Management Table

User Management Buttons

The User Management tab contains the following buttons:

Button
Description

Create a new user account

When the local authentication is enabled, it opens the Add New User window. Password is the input when local authentication is enabled.

When the solaris or linux authentication is enabled, it opens the Add New User window. But it does not prompt for passwords since it reuses the OS-based passwords.

To add a new user, enter the user information in the appropriate fields of the Add New User window and click OK. The new user is added to the MWTM database and the new information is displayed in the User Management table.

Click Cancel to close the window.

Click Help to display the online help for the window.

Delete an existing user account

Deletes an existing user. The user interface asks for confirmation and deletes the user.

To delete multiple users, click the checkbox in the user row and then click the `Delete an existing user account' button in the toolbar.

Users users selected

Number of currently selected users.

Clear Selection

Deselects the selected list of users.


Add New User

The Add New User window contains the following options when the local authentication is enabled:

Field or Button
Description

Name

The user name.

Level

Authentication level for the user. The valid values are:

Basic User

Power User

Network Operator

Network Administrator

System Administrator

Custom Level 1

Custom Level 2

Password

User's password.

Confirm Password

Retype the password to confirm the new password.

Force user to reset password at login?

Whether to force the user to change the password at the next log in. The default is not to force the user to change the password.

OK

Saves the new user information.

Cancel

Closes the window without saving the changes.

Help

Shows online help for the window.


Add New User

The Add New User window contains the following options when solaris or linux authentication is enabled:

Field or Button
Description

Name

The user name.

Level

Authentication level for the user. The valid values are:

Basic User

Power User

Network Operator

Network Administrator

System Administrator

Custom Level 1

Custom Level 2

Add users not known to system?

Whether to add the users who are not known to the system. The default is not to add the unknown users to the system.

OK

Saves the new user information.

Cancel

Closes the window without saving the changes.

Help

Shows online help for the window.


User Management Table

The User Management table contains:

Field or Button
Description

Action

Allows you to change the user's password.

Click the Change a user's password icon under the `Action' column, To open Update user window. Enter the new passwords in the appropriate fields of the window and click OK.

Click Cancel to close the window without saving the changes.

Click Help to display the online help for the window.

User

The MWTM user for whom a User-Based Access account has been set up.

Last Login

Date and time the user last logged in to the MWTM.

Access Level

Authentication level and number for the user. Valid levels and numbers are:

Basic User, 1

Power User, 2

Network Operator, 3

Network Administrator, 4

System Administrator, 5

Custom Level 1, 11

Custom Level 2, 12

Account Status

Current status of the user's account. Valid status settings are:

Enabled—The account has been enabled and is functioning normally.

Disabled—The account has been disabled for one of these reasons:

A System Administrator disabled the account. See the "mwtm disablepass" section on page B-26 and the "mwtm disableuser" section on page B-27 for more information.

The MWTM disabled the account as a result of too many failed attempts to log in using the account. See the "mwtm badlogindisable" section on page B-12 for more information.

The MWTM disabled the account because it was inactive for too many days. See the "mwtm inactiveuserdays" section on page B-35 for more information.

Expired Password

Temporary Password


Update user window

The Update user window contains:

Field or Button
Description

Password

User's password.

Confirm Password

Retype the password to confirm the new password.

Force user to reset password at login?

Whether to force the user to change the password at the next log in. The default is not to force the user to change the password.

OK

Saves the new user information.

Cancel

Closes the window without saving the changes.

Help

Displays online help for the window.