Cisco IPICS Dispatch Console User Guide, Release 4.5(1)
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - R - S - T - U - V - W - Y -

Index

A

account lockout 2-9

Activate Incident VTG button 3-67

Activate VTG button 3-61

activating

incident VTG 3-67

policy 3-112

VTG 3-61

Add a Channel pop-up window 3-86

Add a Radio pop-up window 3-92

Add a User pop-up window 3-88

Add a VTG pop-up window 3-90

Add Image pop-up window 3-94

adding

channel to incident 3-86

channel to VTG 3-86

image to incident 3-94

incident 3-110

incident resource 3-70

radio to incident 3-92

radio to VTG 3-92

resource to incident 3-86

resource to VTG 3-86

user to incident 3-88

user to VTG 3-88

video to incident 3-96

VTG 3-108

VTG resource 3-64

VTG to incident 3-90

VTG to VTG 3-90

Add Video pop-up window 3-96

alert

configured tones for 3-136

from IPICS Connect 3-44

message 3-151

alert icon 3-7

Alert pop-up window 3-151

alert tone

downloading 2-2

select channel for 3-13

select direct dial channel for 3-21

select incident for 3-32

select P25 channel for 3-18

select radio for 3-25

select resource for 3-135, 3-141

select VTG for 3-29

All Mute button 3-134

All role, IPICS Dispatch Console features available to 1-8

All Talk and Patch Controls area

location 3-135

audio

device for output 3-76

input devices 3-78

master controls 3-134

time received 3-143

volume 3-33, 3-104, 3-135

audio connections options 3-76

audio replay

beep tone 3-32

channel 3-12

controls 3-32

description 3-32

direct dial channel 3-20

hiding controls 3-12, 3-17, 3-20, 3-24, 3-28, 3-31, 3-33

incident 3-31

P25 channel 3-17

radio 3-24

save audio 3-33

showing controls 3-12, 3-17, 3-20, 3-24, 3-28, 3-31

VTG 3-28

audio select

channel 3-12, 3-21

incident 3-31

P25 channel 3-17

radio 3-24

resource 3-143

VTG 3-28

B

beep tone, in audio replay 3-32

C

call

ending 3-119

placing 3-119

call alert, supplementary service 3-121

Call button 3-117

channel

adding

to incident 3-86

to VTG 3-86

audio replay 3-12

audio select 3-12, 3-21

icon 3-11

incidents participating in 3-13

latch 3-12

move 3-13

mute 3-12

name 3-11

patch 3-13, 3-144

powered on 3-10

PTT 3-11

receive indicator 3-13

secure 3-10

traffic 3-13

transmit indicator 3-13

Channel Details for P25 Channels tab

description 3-55

displaying 3-18, 3-55

Cisco IPICS role, IPICS Dispatch Console features available to 1-8

Cisco IPICS server

downloading installation program from 2-3

IP address of 3-86

Cisco Security Agent (CSA) 1-2

client PC

audio devices on 3-78

description 1-2

guidelines 1-2

network interface card (NIC) 3-79

time on 3-120

connectivity, guidelines 2-9

D

dark theme 3-76

Deactivate Incident VTG button 3-67

Deactivate VTG button 3-61

deactivating

incident VTG 3-67

VTG 3-61

Dial button, in VTG 3-61

dialer-channel audio 3-83

Dialer Patch Manager pop-up window 3-117

dial-out action, in VTG 3-61

Dial Pad and Channel Patch area

access to 1-9

displaying 3-112

hiding 3-114

showing 3-114

direct connect number, for IPICS Connect 3-42

direct dial channel

audio replay 3-20

icon 3-19

latch 3-20

move 3-21

mute 3-21

name 3-19

patch 3-21

powered on 3-19

PTT 3-20

receive indicator 3-21

traffic 3-21

transmit indicator 3-21

Dispatcher role, IPICS Dispatch Console features available to 1-8

downloading

alert tone 2-2

IPICS Dispatch Console 2-3

DTMF button 3-136

E

EF Johnson radio, radio details tab 3-46

emergency mode

description 3-146

indications 3-147

IPICS Dispatch Console 3-146

responding to

from Cisco IPICS Dispatch Console 3-149

from SRCI 3-149

serial control radio 3-49, 3-57

encryption, for radio 3-37

EndtoEnd P25 3-14

Event Log window

description 3-144

displaying 3-144

F

features, available to user 1-8

filtering

incident resource 3-70

VTG resource 3-64

G

Gateway P25 3-14

group alias, for IPICS Connect 3-42

H

headset

audible hum 2-13

audio settings for 2-14

connecting to client PC 2-13

type 2-13

USB DSP 2-11

hiding

Dial Pad and Channel Patch area 3-114

Items Tabs area 3-106

Master Audio Controls area 3-134

P25 Supplementary Services area 3-120

PTT and Patch Controls area 3-135

System Information area 3-119

high availability (HA)

description 1-10

operation 1-10

Hld button 3-117

hot keys, assigning 3-80

I

icon

channel 3-11

direct dial channel 3-19

incident 3-30

P25 channel 3-15

radio 3-22

VTG 3-26

IDC

See IPICS Dispatch Console

IDC.exe process 1-2

image

adding to incident 3-94

in incident 3-68

uploading to Cisco IPICS server 3-98

viewing 3-68

incident

active 1-9

adding

image to 3-94

radio to 3-92

user to 3-88

video to 3-96

adding channel to 3-86

adding VTG to 3-90

audio replay 3-31

audio select 3-31

creating 3-110

description 1-9, 3-71

icon 3-30

inactive 1-9

journal 3-70

latch 3-30

move 3-31

mute 3-31

name 3-30

overview 1-9

patch 3-31

powered on 3-29

PTT 3-30

receive indicator 3-32

resource

adding 3-70

filtering 3-70

removing 3-70

status 3-69

types 3-68

title 3-71

traffic 3-32

transmit indicator 3-32

Incident Details tab

displaying 3-31, 3-65, 3-110

Incidents tab

access to 1-6

items on 3-108

incident VTG

activating 3-67

deactivating 3-67

description 1-9, 3-65

latch 3-67

listen only 3-68

RX mute 3-67

state 3-71

VAD 3-68

installation directories, required privileges 2-2

installation program, downloading 2-3

installing, IPICS Dispatch Console 2-4

IPICS Connect

alert 3-44

direct connect number 3-42

group alias 3-42

page 3-44

IPICS Dispatch Console

color theme 3-76

emergency mode 3-146

exiting 1-6

features available by user type 1-8

high availability (HA) 1-10

installation

directories 2-2

guidelines 2-2

procedure 2-4

installation program 2-3

installation program, downloading 2-3

keep on top 3-85

license types 1-6

log files 2-7

logging in to 1-4

logging out of 1-6

Main window 3-2

menu bar 3-5

off-line mode 1-7, 3-6

on-line mode 1-7, 3-6

operating mode 1-7, 3-6

overview 1-1

Platinum user license 1-6

Region tab 3-7

Silver user license 1-6

starting 1-3

themes 3-75

uninstalling 2-6

version 3-6

Items Tabs area

description 3-105

hiding 3-106

showing 3-106

J

journal

adding to incident 3-66, 3-70

definition 3-70

entry 3-70

in incident 3-71

K

Keep on Top check box 3-85

key assignments 3-80

L

last call transmit 3-143

latch

channel 3-12

direct dial channel 3-20

incident 3-30

incident VTG 3-67

P25 channel 3-17

radio 3-23, 3-36, 3-39, 3-48, 3-56

resource 3-143

VTG 3-27, 3-61

Latch button

channel 3-12

direct dial channel 3-20

incident 3-30

P25 channel 3-17

radio 3-23, 3-36, 3-39, 3-48, 3-56

resource 3-143

VTG 3-27

license

Platinum 1-6

Silver 1-6

light theme 3-76

listen only

incident VTG 3-68

VTG 3-61

log in, to IPICS Dispatch Console 1-4

log out, of IPICS Dispatch Console 1-6

M

Main window 3-2

Master Audio Controls area

hiding 3-134

location 3-134

showing 3-134

Master Volume slider 3-135

menu bar 3-5

microphone

type 2-13

monitor, radio 3-51

monitoring, radio 3-131

move

incident 3-31

resource 3-8, 3-10, 3-139, 3-140

mute

all 3-134

channel 3-12

direct dial channel 3-21

incident 3-31

P25 channel 3-18

radio 3-24

resource 3-143

VTG 3-28

Mute button

channel 3-12

direct dial channel 3-21

global 3-134

incident 3-31

P25 channel 3-18

radio 3-24

resource 3-143

VTG 3-28

N

name

incident 3-30

VTG 3-26

network interface card (NIC), selecting 3-79

network settings 3-79

network time protocol (NTP) server 1-2

Nextel radio, radio details tab 3-37

notification action, in VTG 3-60

Notify button 3-60

O

off-line mode 1-7, 3-6

on-line mode 1-7, 3-6

P

P25

call alert 3-121

radio check 3-123

radio detach 3-124

radio inhibit 3-126

radio uninhibit 3-132

radio unit monitor 3-131

short message 3-127

status query 3-129

P25 channel

audio replay 3-17

audio select 3-17

channel details tab 3-55

EndtoEnd P25 3-14

Gateway P25 3-14

icon 3-15

incidents participating in 3-18

latch 3-17

move 3-18

mute 3-18

name 3-15

patch 3-18

powered on 3-13

PTT 3-16, 3-58

receive indicator 3-18

secure 3-15

status 3-59

talk group 3-14

transmit indicator 3-18

transmit mode 3-58

unit call 3-14

P25 Supplementary Services area

hiding 3-120

location 3-120

showing 3-120

page, from IPICS Connect 3-44

password expiration 2-9

patch

incident 3-31

in Dial Pad and Channel Patch area 3-119

P25 channel 3-18

radio 3-25

resources 3-136

select channel for 3-13

select direct dial channel for 3-21

select incident for 3-32

select P25 channel for 3-18

select radio for 3-25

select resource for 3-135, 3-141

select VTG for 3-29

VTG 3-28

Patch button 3-136

Platinum user license 1-6

Policies tab 3-111

policy

activating 3-112

alert message 3-151

Policy Execution Status tab

description 3-71

displaying 3-71

powered-off resource 3-9

powered-on

channel 3-10

direct dial channel 3-19

incident 3-29

P25 channel 3-13

radio 3-21

resource 3-9

VTG 3-25

powering off, resource 3-139

powering on, resource 3-139

power level, radio 3-36, 3-49

primary Cisco IPICS server 1-10

PTT

button 3-136

channel 3-11

direct dial channel 3-20

incident 3-30

P25 channel 3-16, 3-58

radio 3-23, 3-37, 3-40, 3-52

resource 3-142

select channel for 3-13

select direct dial channel for 3-21

select incident for 3-32

select P25 channel for 3-18

select radio for 3-25

select resource for 3-135, 3-141

select VTG for 3-29

VTG 3-27

PTT and Patch Controls area

hiding 3-135

showing 3-135

PTT button 3-136

push-to-talk

See PTT

R

radio

adding

to incident 3-92

to VTG 3-92

audio replay 3-24

audio select 3-24

icon 3-22

incidents participating in 3-24

latch 3-23, 3-36, 3-39, 3-48, 3-56

monitoring 3-131

move 3-25

mute 3-24

name 3-22

P25 channel 3-18

patch 3-25

powered on 3-21

PTT 3-23

receive indicator 3-25

secure 3-22

serial control

emergency mode 3-49, 3-57

monitor 3-51

power level 3-49

PTT 3-40, 3-52

receive indicator 3-39, 3-48

releasing 3-39, 3-48

repeater or talkaround (RTA) 3-51

reserving 3-39, 3-48

scan 3-52

status 3-41, 3-53

traffic 3-39, 3-48, 3-56

transmit indicator 3-39, 3-48

transmit mode 3-50

tone control

encryption 3-37

power level 3-36

PTT 3-37

receive indicator 3-35

traffic 3-35

transmit indicator 3-35

traffic 3-25

transmit indicator 3-25

radio check, supplementary service 3-123

radio detach, supplementary service 3-124

Radio Details for EF Johnson Radios tab

description 3-46

displaying 3-45

Radio Details for Nextel Radios tab

description 3-37

displaying 3-37

Radio Details for Tone Control Radios tab

description 3-34

displaying 3-34

Radio Details tab

displaying 3-25

radio inhibit, supplementary service 3-126

radio uninhibit, supplementary service 3-132

radio unit monitor, supplementary service 3-131

receive indicator

channel 3-13

direct dial channel 3-21

incident 3-32

P25 channel 3-18, 3-56

radio 3-25, 3-35, 3-39, 3-48

resource 3-140

VTG 3-29

Records per Page field 3-85

region 3-8

Regions list

collapsed region view 3-139

displaying 3-137

expanded region view 3-139

hiding 3-137, 3-139

moving resources 3-139, 3-140

showing 3-137, 3-139

Region tab 3-7

Release button 3-39, 3-48

releasing, serial control radio 3-39, 3-48

removing

incident resource 3-70

VTG resource 3-64

repeater or talkaround (RTA), radio 3-51

replay audio

See audio replay

Res button 3-117

Reserve button 3-39, 3-48

reserving, serial control radio 3-39, 3-48

resource

adding

to incident 3-86

to VTG 3-86

adding to incident 3-70

adding to VTG 3-64

audio select 3-143

channel 3-10

direct dial channel 3-19

icons 3-9

incident 3-29

in incident 3-68

in VTG 3-63

latch 3-143

move 3-10, 3-139, 3-140

mute 3-143

P25 channel 3-13

patching 3-136

power

off 3-9

on 3-9

powering off 3-139

powering on 3-139

power on 3-9

PTT 3-142

radio 3-21

receive indicator 3-140

removing from incident 3-70

removing from VTG 3-64

transmit indicator 3-144

VTG 3-25

role

All 1-8

Dispatcher 1-8

RX mute

incident VTG 3-67

VTG 3-61

S

scan 3-52

secondary Cisco IPICS server 1-10

secure

channel 3-10

P25 channel 3-15

radio 3-22

select

channel, for PTT, patch, alert tone 3-13

direct dial channel, for PTT, patch, alert tone 3-21

incident, for PTT, patch, alert tone 3-32

P25 channel, for PTT, patch, alert tone 3-18

radio, for PTT, patch, alert tone 3-25

resource, for PTT, patch, alert tone 3-135, 3-141

VTG, for PTT, patch, alert tone 3-29

Select check box

channel 3-13

direct dial channel 3-21

incident 3-32

radio 3-18, 3-25

resource 3-141

VTG 3-29

Serial Radio Control Interface (SRCI)

accessing 3-37, 3-46

emergency mode 3-149

Server Address field 3-86

Settings tab

audio connections options 3-76

description 3-73

dialer-channel audio options 3-83

displaying 3-73

key assignments options 3-80

miscellaneous options 3-85

network settings options 3-79

themes options 3-75

short message, supplementary service 3-127

showing

Dial Pad and Channel Patch area 3-114

Items Tabs area 3-106

Master Audio Controls area 3-134

P25 Supplementary Services area 3-120

PTT and Patch Controls area 3-135

Regions list 3-137, 3-139

System Information area 3-119

Show Rx Times check box 3-85

Silver user license 1-6

starting, IPICS Dispatch Console 1-3

state, of IPICS Dispatch Console 1-7, 3-6

status

of incident resource 3-69

of VTG resource 3-63

P25 channel 3-59

serial control radio 3-41, 3-53

status query, supplementary service 3-129

supplementary services

call alert 3-121

P25 3-120

radio check 3-123

radio detach 3-124

radio inhibit 3-126

radio uninhibit 3-132

radio unit monitor 3-131

short message 3-127

status query 3-129

System Information area

hiding 3-119

location 3-119

showing 3-119

system message 3-150

System Message pop-up window 3-150

T

talk group

P25 channel 3-14

themes

dark 3-76

light 3-76

options 3-75

time, on client PC 3-120

time stamp, for audio received 3-143

tone control radio

DTMF tones 3-136

Radio Details tab 3-34

traffic

channel 3-13

direct dial channel 3-21

incident 3-32

P25 channel 3-18

radio 3-25, 3-35, 3-39, 3-48, 3-56

VTG 3-29

transmit indicator

channel 3-13

direct dial channel 3-21

incident 3-32

P25 channel 3-18, 3-56

radio 3-25, 3-35, 3-39, 3-48

resource 3-144

VTG 3-29

transmit mode

P25 channel 3-58

radio 3-50

U

uninstalling, IPICS Dispatch Console 2-6

unit call 3-14

Unmute button

channel 3-12

direct dial channel 3-21

global 3-134

incident 3-31

P25 channel 3-18

radio 3-24

resource 3-143

VTG 3-28

Unpatch button 3-136

Upload Image pop-up window 3-98

uploading

image to Cisco IPICS server 3-98

video to Cisco IPICS server 3-100

Upload Video pop-up window 3-100

USB DSP headset, using with IPICS Dispatch Console 2-11

user

adding to incident 3-88

adding to VTG 3-88

user, features available to 1-8

V

VAD

in incident VTG 3-68

in VTG 3-62

video

adding to incident 3-96

format 3-102

in incident 3-68

type 3-96

uploading to Cisco IPICS server 3-100

viewing 3-68

YouTube 3-102, 3-105

VLC media player 1-2

Voice Activity Detection

See VAD

voice quality, guidelines 2-13

volume, audio 3-33, 3-104, 3-135

VTG 3-108

activating 3-61

adding

channel to 3-86

radio to 3-92

to incident 3-90

to VTG 3-90

user to 3-88

VTG to 3-90

audio replay 3-28

audio select 3-28

creating 3-108

deactivating 3-61

description 3-64

dial-out 3-61

icon 3-26

latch 3-27, 3-61

listen only 3-61

move 3-29

mute 3-28

name 3-26

notification 3-60

patch 3-28

powered on 3-25

PTT 3-27

receive indicator 3-29

resource

adding 3-64

filtering 3-64

removing 3-64

status 3-63

types 3-63

RX mute 3-61

state 3-64

title 3-64

traffic 3-29

transmit indicator 3-29

VAD 3-62

VTG Details tab

displaying 3-28, 3-59, 3-108

features 3-59

VTGs tab

access to 1-6

items on 3-106

W

WaveEngine.exe process 1-2

WAVE Engine process

description 2-6

status, determining 2-7

trusting 1-2

Wave Engine process

status 3-120

Windows time service 1-2

Y

YouTube video

source URL for 3-102

viewing 3-105