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Table Of Contents
A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - R - S - T - U - V - W - Y -
Index
A
account lockout 2-12
acknowledging, emergency mode 3-104
Activate Incident VTG button 3-43
Activate VTG button 3-37
activating
incident VTG 3-43
policy 3-88
VTG 3-37
Add a Channel pop-up window 3-63
Add an Image pop-up window 3-71
Add a Radio pop-up window 3-69
Add a User pop-up window 3-65
Add a Video pop-up window 3-73
Add a VTG pop-up window 3-68
adding
channel to incident 3-63
channel to VTG 3-63
image to incident 3-71
incident 3-86
incident resource 3-45
radio to incident 3-69
radio to VTG 3-69
resource to incident 3-62
resource to VTG 3-62
user to incident 3-65
user to VTG 3-65
video to incident 3-73
VTG 3-84
VTG resource 3-40
VTG to incident 3-68
VTG to VTG 3-68
alert
configured tones for 3-96
from IPICS Connect 3-35
message 3-105
Alert pop-up window 3-105
alert tone
downloading 2-2
select channel for 3-12
select incident for 3-21
select radio for 3-15
select resource for 3-94, 3-100
select VTG for 3-18
All Mute button 3-94
All role, IPICS Dispatch Console features available to 1-8
audio
device for output 3-53
input devices 3-55
master controls 3-93
time received 3-100
audio connections options 3-53
audio replay
beep tone 3-21
channel 3-11
controls 3-21
description 3-21
hiding controls 3-11, 3-14, 3-17, 3-20, 3-22
incident 3-20
radio 3-14
save audio 3-22
showing controls 3-11, 3-14, 3-17, 3-20
VTG 3-17
audio select
channel 3-11
incident 3-20
radio 3-14
resource 3-100
VTG 3-17
Authentication.log log file 2-9
B
beep tone, in audio replay 3-21
C
call
from IPICS connect 3-34
placing 3-92
Call button 3-91
channel
adding
to incident 3-63
to VTG 3-63
audio replay 3-11
audio select 3-11
icon 3-9
incidents participating in 3-11
latch 3-10
move 3-11
mute 3-11
name 3-9
patch 3-11
powered on 3-9
PTT 3-10
receive indicator 3-12
secure 3-9
traffic 3-12
transmit indicator 3-12
ChannelActivity.log log file 2-10
Cisco IPICS role, IPICS Dispatch Console features available to 1-8
Cisco IPICS server
downloading installation program from 2-4
IP address of 3-62
Cisco Security Agent (CSA 1-2
clearing emergency mode 3-104
client PC
audio devices on 3-55
description 1-2
guidelines 1-2
network interface card (NIC) 3-59
time on 3-93
connectivity, guidelines 2-11
Ctrl button, for serial control radio 3-27
D
dark theme 3-53
Deactivate Incident VTG button 3-43
Deactivate VTG button 3-37
deactivating
incident VTG 3-43
VTG 3-37
DebugLog.Txt log file 2-10
Dial button, in VTG 3-38
dialer-channel audio 3-60
dial-out action, in VTG 3-38
Dial Pad and Channel Patch area
access to 1-8
displaying 3-88
hiding 3-89
showing 3-89
direct connect number, for IPICS Connect 3-33
Dispatcher role, IPICS Dispatch Console features available to 1-8
downloading
alert tone 2-2
IPICS Dispatch Console 2-4
DTMF button 3-96
E
Emergency button 3-29
emergency log 3-103
emergency mode
acknowledging 3-104
clearing 3-104
description 3-101
indications 3-101
IPICS Dispatch Console 3-101
responding to
from Cisco IPICS Dispatch Console 3-102
from SRCI 3-104
serial control radio 3-32
Emergency pop-up window 3-103
encryption, for radio 3-26
Event Log tab 3-46
F
features, available to user 1-8
File menu 3-4
filtering
incident resource 3-45
VTG resource 3-40
G
group alias, for IPICS Connect 3-33
H
headset
audible hum 2-16
audio settings for 2-17
connecting to client PC 2-16
type 2-16
USB DSP 2-14
Help menu 3-5
hiding
Dial Pad and Channel Patch area 3-89
Items Tabs area 3-82
Master Audio Controls area 3-93
PTT and Patch Controls area 3-95
System Information area 3-92
high availability (HA)
description 1-10
operation 1-10
Hld button 3-91
hot keys, assigning 3-56
I
icon
channel 3-9
incident 3-19
radio 3-13
VTG 3-16
IDC
See IPICS Dispatch Console
IDCTrace.txt log file 2-9
image
adding to incident 3-71
in incident 3-44
uploading to Cisco IPICS server 3-75
viewing 3-44
incident
active 1-9
adding
image to 3-71
radio to 3-69
user to 3-65
video to 3-73
adding channel to 3-63
adding VTG to 3-68
audio replay 3-20
audio select 3-20
creating 3-86
icon 3-19
inactive 1-9
journal 3-45
listen only 3-43
move 3-21
mute 3-20
name 3-19
overview 1-9
patch 3-21
powered on 3-18
PTT 3-19
receive indicator 3-21
resource
adding 3-45
filtering 3-45
removing 3-45
status 3-44
types 3-44
RX mute 3-43
title 3-43
traffic 3-21
transmit indicator 3-21
VAD 3-43
Incident Details tab
Incidents tab
access to 1-6
items on 3-84
incident VTG
activating 3-43
deactivating 3-43
state 3-42
installation directories, required privileges 2-2
installation program, downloading 2-4
installing, IPICS Dispatch Console 2-4
IPICS Connect
accessing 3-29
alert 3-35
call 3-34
direct connect number 3-33
group alias 3-33
page 3-35
IPICS Connect tab 3-32
IPICS Dispatch Console
color theme 3-53
emergency mode 3-101
exiting 1-5
features available by user type 1-8
high availability (HA) 1-10
installation
directories 2-2
guidelines 2-2
procedure 2-4
installation program 2-4
installation program, downloading 2-4
keep on top 3-62
license types 1-6
log files 2-8
logging in to 1-3
logging out of 1-5
Main window 3-2
menu bar 3-4
overview 1-1
Platinum user license 1-6
Region tab 3-6
Silver user license 1-6
starting 1-3
themes 3-52
uninstalling 2-6
upgrades 1-10
version 3-5
Items Tabs area
description 3-82
hiding 3-82
showing 3-82
J
journal
definition 3-45
entry 3-45
in incident 3-46
K
Keep on Top check box 3-62
key assignments 3-56
L
last call transmit 3-100
latch
channel 3-10
radio 3-14
resource 3-100
Latch button
channel 3-10
incident 3-20
radio 3-14
resource 3-100
VTG 3-17
license
Platinum 1-6
Silver 1-6
light theme 3-53
listen only
incident 3-43
VTG 3-37
log file
Authentication.log 2-9
ChannelActivity.log 2-10
DebugLog.Txt 2-10
IDCTrace.txt 2-9
uploading to Cisco IPICS server 2-10
log in, to IPICS Dispatch Console 1-3
log out, of IPICS Dispatch Console 1-5
M
Main window 3-2
Master Audio Controls area
hiding 3-93
location 3-93
showing 3-93
Master Volume slider 3-94
menu bar 3-4
microphone
type 2-16
using with IPICS Dispatch Console 2-15
move
incident 3-21
resource 3-7, 3-8, 3-97, 3-100
mute
all 3-94
channel 3-11
incident 3-20
radio 3-14
resource 3-99
VTG 3-17
Mute button
channel 3-11
global 3-94
incident 3-20
radio 3-14
resource 3-99
VTG 3-17
N
name
incident 3-19
VTG 3-16
network interface card (NIC), selecting 3-59
network settings 3-59
network time protocol (NTP) server 1-2
notification action, in VTG 3-38
Notify button 3-38
O
P
page, from IPICS Connect 3-35
password expiration 2-12
patch
incident 3-21
in Dial Pad and Channel Patch area 3-92
radio 3-15
resources 3-96
select channel for 3-12
select incident for 3-21
select radio for 3-15
select resource for 3-94, 3-100
select VTG for 3-18
VTG 3-18
Patch button 3-96
Platinum user license 1-6
Policies tab 3-87
policy
activating 3-88
alert message 3-105
Policy Execution Status tab
description 3-48
displaying 3-48
powered-off resource 3-8
powered-on
channel 3-9
incident 3-18
radio 3-12
resource 3-8
VTG 3-15
powering off, resource 3-98
powering on, resource 3-98
primary Cisco IPICS server 1-10
PTT
button 3-95
channel 3-10
incident 3-19
resource 3-99
select channel for 3-12
select incident for 3-21
select radio for 3-15
select resource for 3-94, 3-100
select VTG for 3-18
VTG 3-16
PTT and Patch Controls area
hiding 3-95
location 3-94
showing 3-95
PTT button 3-95
push-to-talk
See PTT
R
radio
adding
to incident 3-69
to VTG 3-69
audio replay 3-14
audio select 3-14
icon 3-13
incidents participating in 3-15
latch 3-14
move 3-15
mute 3-14
name 3-13
patch 3-15
powered on 3-12
PTT 3-13
receive indicator 3-15
secure 3-13
serial control
channels available 3-29
Ctrl button 3-27
Emergency button 3-29
emergency mode 3-32
monitor 3-30
name 3-28
power level 3-31
PTT 3-28
receive indicator 3-32
releasing 3-29
repeater or talkaround (RTA) 3-30
scan 3-28
status 3-32
traffic 3-32
transmit indicator 3-32
transmit mode 3-31
tone control
channels available 3-25
encryption 3-26
monitor 3-26
name 3-25
power level 3-26
PTT 3-25
receive indicator 3-26
scan 3-25
traffic 3-26
transmit indicator 3-26
traffic 3-15
transmit indicator 3-15
Radio Details tab
displaying 3-15
serial control radio 3-26
tone control radio 3-23
receive indicator
channel 3-12
incident 3-21
resource 3-99
VTG 3-18
Records per Page field 3-62
region 3-7
Regions list
collapsed region view 3-98
displaying 3-96
expanded region view 3-97
Region tab 3-6
Release button 3-29
releasing, serial control radio 3-29
removing
incident resource 3-45
VTG resource 3-40
repeater or talkaround (RTA), radio 3-30
replay audio
See audio replay
Res button 3-91
Reserve button 3-29
reserving, serial control radio 3-28, 3-29
resource
adding
to incident 3-62
to VTG 3-62
adding to incident 3-45
adding to VTG 3-40
audio select 3-100
channel 3-9
icons 3-8
incident 3-18
in incident 3-44
in VTG 3-39
latch 3-100
mute 3-99
patching 3-96
power
off 3-8
on 3-8
powering off 3-98
powering on 3-98
power on 3-8
PTT 3-99
radio 3-12
receive indicator 3-99
removing from incident 3-45
removing from VTG 3-40
transmit indicator 3-100
VTG 3-15
role
All 1-8
Dispatcher 1-8
RunIDC.exe process 1-2
RX mute
incident 3-43
VTG 3-38
S
secondary Cisco IPICS server 1-10
secure
channel 3-9
radio 3-13
select
channel, for PTT, patch, alert tone 3-12
incident, for PTT, patch, alert tone 3-21
radio, for PTT, patch, alert tone 3-15
resource, for PTT, patch, alert tone 3-94, 3-100
VTG, for PTT, patch, alert tone 3-18
Select check box
channel 3-12
incident 3-21
radio 3-15
resource 3-100
VTG 3-18
serial control radio, radio details tab 3-26
Serial Radio Control Interface (SRCI)
accessing 3-27
emergency mode 3-104
Server Address field 3-62
Settings tab
audio connections options 3-53
description 3-50
dialer-channel audio options 3-60
displaying 3-50
key assignments options 3-56
miscellaneous options 3-61
network settings options 3-59
themes options 3-52
showing
Dial Pad and Channel Patch area 3-89
Items Tabs area 3-82
Master Audio Controls area 3-93
PTT and Patch Controls area 3-95
System Information area 3-92
Show Rx Times check box 3-62
Silver user license 1-6
starting, IPICS Dispatch Console 1-3
state, of IPICS Dispatch Console 1-7, 3-93
status
of incident resource 3-44
of VTG resource 3-39
serial control radio 3-32
System Information area
hiding 3-92
location 3-92
showing 3-92
T
themes
dark 3-53
light 3-53
options 3-52
time, on client PC 3-93
time stamp, for audio received 3-100
tone control radio
DTMF tones 3-96
Radio Details tab 3-23
traffic
channel 3-12
incident 3-21
VTG 3-18
transmit indicator
channel 3-12
incident 3-21
resource 3-100
VTG 3-18
transmit mode, radio 3-31
U
uninstalling, IPICS Dispatch Console 2-6
Unmute button
channel 3-11
global 3-94
incident 3-20
radio 3-14
resource 3-99
VTG 3-17
Unpatch button 3-96
upgrades, IPICS Dispatch Console 1-10
Upload an Image pop-up window 3-75
Upload a Video pop-up window 3-77
uploading
image to Cisco IPICS server 3-75
video to Cisco IPICS server 3-77
USB DSP headset, using with IPICS Dispatch Console 2-14
user
adding to incident 3-65
adding to VTG 3-65
user, features available to 1-8
V
VAD
in incident 3-43
in VTG 3-37
video
adding to incident 3-73
format 3-78
in incident 3-44
type 3-73
uploading to Cisco IPICS server 3-77
viewing 3-44
View menu 3-4
VLC media player 1-2
Voice Activity Detection
See VAD
voice quality, guidelines 2-16
volume, audio 3-22, 3-80, 3-94
VTG 3-84
activating 3-37
adding
channel to 3-63
radio to 3-69
to incident 3-68
to VTG 3-68
user to 3-65
VTG to 3-68
audio replay 3-17
audio select 3-17
creating 3-84
deactivating 3-37
description 3-37
dial-out 3-38
icon 3-16
listen only 3-37
move 3-18
mute 3-17
name 3-16
notification 3-38
patch 3-18
powered on 3-15
PTT 3-16
receive indicator 3-18
resource
adding 3-40
filtering 3-40
removing 3-40
status 3-39
types 3-39
RX mute 3-38
state 3-37
title 3-37
traffic 3-18
transmit indicator 3-18
VAD 3-37
VTG Details tab
features 3-35
VTGs tab
access to 1-6
items on 3-82
W
WaveEngine.exe process 1-2
WAVE Engine service
description 2-7
restarting 2-7
status, determining 2-7
trusting 1-2
Windows time service 1-2
Y
YouTube video
source URL for 3-78
viewing 3-81