Table Of Contents
A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - V - W -
Index
A
Activity Snapshot 5-15
Administrator
assigning yourself role of 1-4
definition 1-2
role 1-28
advanced portal properties 5-20
alerts 5-7
Analytics Store 5-6
application
adding
for mobile client 4-3
removing
for mobile client 4-4
updating
for mobile client 4-4
applications
configuration 1-12
list of 1-13
overview 1-12
plugins 1-6
summary descriptions of each 1-13
supported by Cisco WebEx Social 1-13
voice messages 3-33
asset, branding 4-2
authentication 2-40, 2-51
B
backup and restore 1-34
branding
asset
adding 4-2
description 4-2
removing 4-3
replacing 4-2
description 4-1
disabling 4-1
enabling 4-1
browser support 1-2
C
calendar
configuration 3-10
Domino 3-12
Exchange 3-11
Calendar Exchange Server 1-6
Calendar portlet 2-8
certificate, trusted
adding 5-25
deleting 5-26
deploying 5-26
chat
configuration 3-17
CUP 3-17
feature 1-6
OCS 3-23
password 2-11
proxy 5-28
Sametime 3-27
WebEX IM 3-19
Cisco Web Communicator
adding to Cisco Unified Communications Manager 1-15
call routing 1-25
configuration 1-14
configuration in Cisco Unified Communications Manager 1-15
CTI, configuring for 1-23
description 1-6
installation 1-14
network security, configuration 1-25
overview 1-14
plugin installation 1-25
using 1-26
using BAT to add multiple devices 1-17
Cisco WebEx Social
applications 1-12
main window 1-10
metrics 2-33
nodes 1-2
user interface 1-6, 1-10
Cisco WebEx Social app 4-1
clear
content 3-2
database cache 3-3
click-to-create community 2-30
click to dial 3-36
common configurations 3-10
communities
adding 2-11
assigning user roles 2-14
description 1-27, 2-11
functions you can perform 2-12
managing 2-12
roles 1-29
community 2-1
category
managing 2-28
modifying 2-28
reassigning 2-29
settings 2-25
templates 2-26
click-to-create 2-30
control panel 2-25
settings 2-25
Community Manager 1-6, 2-25
compliance officer 1-28
description 1-7
duties 1-31
e-mail of 5-14
role 1-28, 1-29
configuration
chat 3-17
feedback and help links 1-8
console login banner 5-8
content delivery network (CDN), setting up 1-34
content repositories
external 2-58
native 2-58
control panel, features requiring configuration 1-6
creating CSV file of current users 2-4
CSV file of current users, creating 2-4
CUP
for chat and presence 3-17
CUP configuration 3-17
custom attributes
adding 2-3
changing 2-3
editing 2-10
custom settings 2-53
D
deactivating a user 2-4
descriptions of Cisco WebEx Social roles 1-2
digest notifications 2-9, 5-15
Director
Configuration window 5-2
Health window 5-12
overview 5-1
Portal window 5-13
Security window 5-22
Topology window 5-8
display settings 2-53
Domino 3-12
E
e-mail
digest 2-9, 5-15
integration 5-16
server configuration 3-5
error reporting 5-14
Exchange 3-11
extensibility
description 4-1
disabling 4-1
enabling 4-1
F
features
disabling 1-7, 2-32
re-enabling 1-7
reenabling 2-32
feedback links 1-8
file restrictions
extensions 3-5
size 3-5
G
garbage collector 3-2
H
hashtag 3-43
health and diagnostics 5-7
health status 5-12
Help links 1-8
Home page
displaying 1-11
template A-2
I
IBM Lotus Domino 3-12
inbound e-mail 5-15
instant notification 5-15
instant notifications 2-9
K
Kerberos
configuring 5-22
description 1-7
enabling 2-50
keystore 1-7
L
language 2-53
layout template, for plugins 2-54
LDAP
authentication 1-7, 2-41
directory sync 2-44
LDAP Directory Synchronization 1-7
LDAPS 1-7, 2-46
Level 1 Administrator
assigning yourself role of 1-4
definition 1-2
role 1-28
load balancer 1-35
log
file 5-12
properties 1-7, 3-3
Lotus Domino 3-12
Lotus Sametime configuration 3-27
M
mail
domain 2-39
server 3-5
Mail Host Names window 2-52
Main window 1-10
memory 3-2
message boards 3-5
metrics
for Cisco WebEx Social 2-33
initialization 3-7
reports 2-34
viewing 5-13
Microsoft Exchange 3-11
Microsoft SharePoint 2007 2-59
mobile client
branding 4-1
custom applications 4-1
customizing look and feel 4-1
Mobile drawer 4-1
N
Network File System (NFS) 5-3
Network Time Protocol (NTP), server 5-4
nodes, list of 5-9
Notification Service 1-7
notification service 1-7, 3-30
Notifier 5-4
NTLM 2-47
O
OCS configuration 3-23
Operations Administration and Maintenance (OAM) 2-49
outbound e-mail 5-7
P
partial reindexing 3-6
password policy
adding 2-23
description 1-7, 2-23
managing 2-24
permissions, for users 2-6
phone control preferences 2-11
plugins
adding 3-8
configuration 1-7
installation 1-7, 3-7
layout template 2-54, 3-7
portlet 2-54, 3-7
settings 2-54, 3-9
template 2-55
pop server 3-5
portal
architecture 1-26
properties 3-6
roles 1-29
Portal drawer 2-1
portlet plugins 2-54
posts 3-5
presence 3-17
description 1-7
OCS 3-23
Sametime 3-27
WebEx IM 3-19
Profile page, template A-3
proxy
settings 5-18
proxy server
accessing 5-18
authentication 1-35
configuring 5-18
deleting 5-19
R
reindex all search indexes 3-3
reindexing, partial 3-6
reported content, configuring threshold setting 2-53
Reported Content application 1-30
resource monitoring 1-8
Resources tab 3-2
roles
Administrator 1-28
community administrator 1-28
community member 1-28
community owner 1-28
compliance officer 1-28
creating 2-18, 2-19
definition 2-18
description 1-28, 2-2
guest 1-28
Level 1Administrator 1-28
organization administrator 1-28
organization member 1-28
organization owner 1-28
overview 1-2
performing actions 2-20
permissions 2-21
scopes 1-29
types 2-18
user 1-28
users 2-7
S
Sametime configuration 3-27
Server
drawer 3-1
tab 1-6
server
list of all 5-9
provisioning new 5-8
Settings link, Portal tab 2-39
SharePoint
as Cisco WebEx Social repository 1-8
configuring 5-26
Show and Share 1-8, 3-32
SiteMinder 2-49
SMTP 3-5
SNMP 5-7
software maintenance 5-10
SSO
SiteMinder 2-49
WebEx 5-24
WebEx IM 5-24
statistics 5-13
supported browsers 1-2
System Properties tab 3-6
T
template
community, modifying A-1
community category 2-26
Home page, modifying A-2
plugins 2-55, 3-7
Profile page, modifying A-3
user group 2-17
time zone 2-53
trusted certificate
adding 5-25
deleting 5-26
deploying 5-26
Twitter
configuring 3-42
de-linking account 3-44
hashtag 3-43
linking account 3-43
U
unified access 5-2
upgrade 5-10, 5-11
user
associations 1-8
interface 1-10
user group
adding 2-15
description 2-1, 2-15
managing 2-16
performing actions 2-15
templates, pages 2-17
users
adding manually 2-2
arrangement of 2-1
authentication 2-51
Calendar portlet settings 2-8
chat password 2-11
communities in which they are members 2-7
custom attributes 2-10
deactivating manually 2-4
digest notifications 2-9
information about, editing 2-6
instant notifications 2-9
password, setting 2-7
permissions for 2-6
phone control preferences 2-11
roles 2-7
user groups to which they belong 2-7
V
voice messages
application 3-33
definition 1-8
W
WebDialer 1-8, 3-36
WebEx
IM configuration 3-19
IM SSO 5-24
SSO 5-24
Web Services for Remote Portlets (WSRP) 2-56
welcome post, configuration 5-15
WSRP
cluster link configuration 2-58
configuring 2-56
consumer 2-56
definition 1-8, 2-56
producer 2-56
settings 5-27