Creating a Cozy Wireless Retail Environment

A Japanese retailer creates an attractive and comfortable environment with Wi-Fi using Cisco Meraki cloud-managed wireless LAN solution.

Challenge

• Meet the needs of the increasing number of customers using smart devices
• Create an infrastructure with a long lifecycle
• Attract customers with a cozy venue for Wi-Fi communication as well as shopping

Solution

• A store-wide environment using the Cisco Meraki cloud-managed wireless LAN solution

Outcome

• Reduced operational overhead by simplifying through cloud management
• Improved customer satisfaction by providing a combination of infrastructure and service
• Significantly increased the number of Wi-Fi users since opening