Challenge

• Improve energy efficiency and business models to reduce consumption
• Enhance the user experience by providing more current data on energy consumption
• Provide powerful self-service tools and applications
• Further the establishment and use of the Green Button data standard

Solution

• Cisco Automation and Integration Platform to connect smart-meter and smart-thermostat data to London Hydro's Green Button microsite
• Cisco IoT System solutions for a highly secure and scalable IP enabled network, security, and wireless infrastructure

Outcomes

• Increased access to energy data - now customers compare energy data on an hourly basis
• Improved energy conservation across multiple locations for commercial customers
• Enhanced customer satisfaction with self-service, cloud-based energy usage monitoring applications, alerts signup, and neighborhood usage comparisons

We realized that we could use this data in a variety of ways to provide better services and, hopefully, to reduce energy consumption through greater insight into usage levels and patterns.