Challenge

Agricultural equipment manufacturer AGCO had experienced years of acquisitions and growth, leaving it with many respected brands. It had also created a highly distributed global workforce, and a disparate voice and IT infrastructure. AGCO wanted to improve communication between its geographically dispersed employees, enhance collaboration between brands, and Improve support for partners.

Solution

AGCO deployed Cisco Jabber, Cisco WebEx, and Cisco Unified Contact Center Express. These solutions helped to enable collaboration everywhere, improve business responsiveness, simplify operations.

Outcomes

By harnessing the power of Cisco collaboration solutions, AGCO is saving $45,000 per month with more than 500,000 minutes of VoIP calls. AGCO has also improved productivity and streamlined the management of its communications infrastructure, helping it move more administration in-house for additional savings.

Through video and chat, we're giving employees more opportunities to communicate and share insights globally.