November 30, 2010
NOTICE:
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Revision History
Revision Date Comment
Products Affected
Product Products affected CS-MANAGER - 3.0 CS-MANAGER - 3.1 CS-MANAGER - 3.2 CS-MANAGER - 3.3 CS-MANAGER - 4.0
Problem Description
Cisco Security Manager (CSM) customers subscribing to automatic IPS signatures/sensors are required to download and install a Cisco Security Manager Service Pack before December 23, 2010 as the IPS signatures are migrating to a new download location on CCO.
Background
Customers using IPS depend on continuous signature updates from Cisco for up-to-date protection of their network. Cisco Security Manager provides multiple methods to manage IPS signature updates:
- CSM can be used as a tool to update sensors/signatures automatically (via IPS Autodownload) from CCO.
- CSM can be used as a tool to update sensors/signatures manually from CCO.
- CSM can be used as a tool to update sensors/signatures via Local Server.
This field notice impacts those customers using CSM as a tool to update sensors as described in methods 1 and 2 above.
Problem Symptoms
Customers who do not install the Cisco Security Manager Service Pack prior to December 23, 2010 may not receive automatic IPS signature updates and could potentially be vulnerable to security threats.
Workaround/Solution
The Cisco Security Manager Service Pack can be installed from http://www.cisco.com/en/US/products/ps6498/index.html. Customers should upgrade to 3.2.2 or higher version to be able to apply the Service Pack.
Completing the software patch installation by December 23, 2010 will guarantee that CSM customers continue to receive automatic IPS signature updates from Cisco for up-to-date network protection. The table below shows the Service Pack that applies to each version of CSM:
Version Filename 3.2.2 fcs-csm-322-sp4-win-k9.exe 3.3 fcs-csm-330-sp2-win-k9.exe 3.3.1 fcs-csm-331-sp2-win-k9.exe 4.0 fcs-csm-40-sp1-win-k9.exe
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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