June 6, 2007
NOTICE:
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Products Affected
|
Product |
Top Assembly Number |
Comments |
|
|---|---|---|---|
|
Part Number |
Revision |
||
|
CRS-16-LCC-BCK-CM |
800-28961-01 |
B0 |
See date range |
|
CRS-16-LCC-R-GRL |
800-28961-01 |
B0 |
|
Problem Description
The CRS-1 16 slot line card chassis rear grill shipped between December 21, 2006 and April 30, 2007 may have loose louvres on the grille. There can be a rattling noise when the router is powered on, yet this does not affect the product functionality.
Background
In some instances, the locking tabs that fix the louvres in place may not have been twisted in the manufacturing assembly operation, resulting in vibrating louvres.
Problem Symptoms
Excess noise will occur from the vibrating louvres.
Workaround/Solution
Solutions
1) Procedure to fix the louvres
or
2) RMA the grille
All RMAs will need to be fulfilled from Manufacturing, so code all RMAs related to this Field Notice as:
Service Level: Mfg New - 3rd Bus Day
Failure Class: Administrative Request
Failure Code: Field Notice Alert
Revision History
|
Revision |
Date |
Comment |
|---|---|---|
|
1.0 |
06-JUN-2007 |
Initial Public Release |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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