Chocolate Maker Finds Sweet Success in Collaboration
World-renown chocolate maker Ferrero, with operations in 46 countries, needed to achieve sustainable growth without compromising quality.
Challenge
With help from Cisco technologies, Ferraro sought to improve teamwork and productivity while cutting costs.
- Improve internal and external collaboration
- Reduce travel costs
- Support mobility
Solutions
- Cisco Unified Communications Manager
- Cisco Unified Contact Center Enterprise
- Cisco WebEx
- Cisco Jabber for Mac
- Cisco Jabber for Windows
- Cisco Jabber for iPhones
- Cisco TelePresence System EX90
Results
- Decreased IT system deployment times significantly
- Increased staff productivity while cutting operational expenses
- Reduced capital expenditure
With the ability to instantly initiate video communication, "...people avoid the need to book a room or schedule a video conference in advance."Manager IT Infrastructure, Ferrero