Credit Union Amplifies Employee and Customer Communications
Challenge
Increase employee productivity and customer satisfaction while reducing administrative and services costs.
Solutions
Cisco Business Edition 6000, Unity Connection for voice, video, and data communications and extending reach to mobile endpoints.
Results
- Improved collaboration and productivity, and enhanced customer support
- Reduced telecommunications spend by 60% and lowered administrative costs
- Reduced system administration process from days to minutes
Cisco is a key component in our strategy to improve process workflows, employee productivity, and delivery fulfillment.Senior Vice President and Chief Information Officer, Stanford Federal Credit Union
Stanford Federal Credit Union
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