Ministry of Justice Modernizes Technology Platform
Challenge
- Remove limitations and complexities within legacy systems
- Simplify approach for building a private cloud
- Improve services uptime and response
- Speed up legal processes
Solutions
Cisco Unified Communications, Cisco WebEx, Cisco TelePresence, Cisco MeetingPlace, Cisco Unified Contact Center Enterprise, Cisco Unified IP Phones
Results
- Reduced case wait time from 15 days to one day by routing new cases
- Provided faster, more flexible service for less money
- Reduced new server setup from days to hours
- Increased network availability from 75 to 99 percent
- Cut costs by shutting down over 400 private branch exchanges
With Cisco Unified Communications, we've seen a quick return on investment with savings on telecom charges, mobile bills, and desk phone costs.IT Advisor, Saudi Arabia Ministry of Justice
Saudi Ministry of Justice Modernizes Technology Platform - Video
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