Software Developer Eliminates Offices Entirely
Challenge:
Reduce costs while maintaining excellent customer service.
Solutions:
Deployed Cisco Unified Communications, IP Phones, WebEx, Unity, and Contact Center to help employees telework productively.
Results:
- Eliminated US$400,000 annual office space cost
- Reduced open IT cases by 50 percent due to better team communications
- Increased employee satisfaction and productivity
We attribute our higher productivity to better team communications. When you take the commute out of the day, people work longer, but are happier.- Rick Boyd,
Vice President of Infrastructure,
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