Document ID: 108691
Updated: Dec 12, 2008
Contents
Introduction
How do I detect the storage link using the storage utility?
Related Information
Introduction
This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
Q. How do I detect the storage link using the storage utility?
A.When experiencing difficulty finding the Storage Link on the Network, ensure that:
- No firewall and/or security software is running on the computer trying to access it
- Ensure that it is properly connected to the Ethernet port.??
To resolve difficulty finding the Storage Link in Network Neighborhood, perform the following:
- Using Windows' Find Function?
- Checking the Storage Link's IP Address and Gateway
Using Windows' Find Function
Step 1:
Click Start, then Search.
Step 2:
Choose Computers or People.
Step 3:
Choose a computer on the network.
Step 4:
When a field appears, enter the Storage Link's name.
Note: If you're using Windows 2000, click Files and Folders then select Search for a Computer. If this did not work, check if the TCP/IP protocol, Client for Microsoft Networks service, is installed.
Checking the Storage Link's IP Address and Gateway
If you are using a router, make sure your PC and the Storage Link are on the same network segment and the gateway set on the Storage Link is the router's IP Address.
Related Information
Open a Support Case (Requires a Cisco Service Contract.)
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