Document ID: 115023
Updated: Nov 28, 2012
Contributed by Chris Brown, Cisco TAC Engineer.
Contents
Introduction
When contacting Cisco TAC, tech support files are critical to help determine what the issue is.
This document provides a visual guide that shows how to collect tech support files from both the UCS B-series and UCS C-series.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
This document is not restricted to specific software and hardware versions.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Guide
For the UCS B-series there are two important log bundles: Unified Computing System Manager (UCSM) and Chassis.
UCSM:
Chassis:
For C-series Post 1.4(3):
Before version 1.4(3):
Related Information
Open a Support Case 
(Requires a Cisco Service Contract.)
Related Cisco Support Community Discussions
The Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers.
Refer to Cisco Technical Tips Conventions for information on conventions used in this document.