Document ID: 108986
Updated: Dec 12, 2008
Contents
Introduction
I have a blank screen on my SPA9XX LCD, what is the problem?
Related Information
Introduction
This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
Q. I have a blank screen on my SPA9XX LCD, what is the problem?
A.Step 1:
Check that the unit is using the correct power adapter (5Volts, 1Ampere rating).
Step 2:
Check if IP phone is plugged-in to a known working power outlet.
Step 3:
If the SPA9XX LCD screen still shows no display, then the unit is considered to be defective. Contact Support for replacement of the product.
Related Information
Open a Support Case 
(Requires a Cisco Service Contract.)
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